webinar- leveraging reporting-as-a-service to improve agility and reduce unit cost

Leveraging 20+ years of expertise in global software services

Leveraging Reporting-As-A-Service to Improve Agility and Reduce Unit Cost

Speakers:

Srikanth Bhaskar, BI Consultant

Ranjit Shankar, Client Solutions Manager

© Nous Infosystems Pvt. Ltd. – Confidential

Housekeeping Rules

■ Type your question into the question panel of Goto webinar

■ Questions will be answered at the end of the webinar

■ Audience will be kept on mute during the webinar

■ Webinar recording and deck will be shared after the webinar


Agenda

Reporting Challenges

Reporting Factory Benefits & Functioning

Reporting Factory Setup

Process, Governance, KPIs

Nous’ BI Factory Accelerator

Q & A


Reporting Challenges

Different Processes across different Business Units

Large Development cycles and refactoring

capabilities

Lack of standardized and up to date Documentation

Audit capability for code development

Inability to scale quickly

Multiple Tools and licenses making it

expensive

Lack of Knowledge Repository for

Reusable Components


What is Reporting-as-a-Service?

“Reporting-as-a-Service (RaaS) is an insight driven approach that helps organizations to make quick decisions through effective information management.”


Benefits of Reporting Factory

Standardized Development Framework

Build a Repeatable Process

Build / Maintain Reusable

Components

Specialized and Highly Motivated

Teams

Agile and Cost Effective

Build Knowledgebase


Reusable Repository

Specialized Teams

Process

Reduce Costs Reduce Cycle Times Improve Quality through Reusability

Well Documented & Audit-able Scalable adding Assemblies Faster Go-to Market Advantage

Benefits Contd.


Reporting Factory Functioning

Reporting Factory

Business Submit a Request for a Report

Prioritized & Approved

DevelopmentAssembly

DesignAssembly

ValidationAssembly


Factory Setup / Communication

Offshore Factory

Onshore

Legend

Communication Path

Release Management Team

Business UsersBusiness Analyst Factory Director

Analyst Design Lead Development Lead Validation Lead


Development Methodology - Scrumban

BI Development Scrumban Board

Functional Specification

Technical Specification

Development QA TestingUser Acceptance

Testing

Archived

Completed Requests

New Requests

Release Management &

Deployment

Com

plet

edIn

Pro

gres

sSp

rint

Go

al

Arc

hive

dIn

War

rant

y

Nex

t C

ycle

Que

ue

Start

End

Vertical Swim Lanes – Teams

• Each Vertical swim lane can be a specialized

team running in parallel

Horizontal Swim lanes – Status

• Track Request status and cycle times

Done Criteria (Checklist)

• To move from between swim lanes vertically


Delivery ProcessLifecycle of a request

Functional Specification

Technical Specification

Development QA TestingUser Acceptance

Testing

Archived

Completed Requests

New Requests Release Management &

Deployment

Co

mp

lete

dIn

Pro

gres

sSp

rin

t B

ackl

og

Arc

hiv

edIn

War

ran

ty

Bac

klo

g

Nex

t C

ycle

Qu

eue

Start

End

Business User Identify a New

Report / enhancement

Prepare Draft FRS with Business

needs

Report FRS Prioritized for

Sprint

Prepare the FRS detail

Review / Signoff

No

Yes

Prepare Technical

Specification

Review / Signoff

FRS signed off and waiting

for Technical Spec

Prioritization

Request Technical Spec Prioritized for

Sprint

Development / Unit

Testing / Performance

Testing

Review / Signoff

Functional Testing,

Scalability Testing

Review / Signoff

No

Technical Spec signed

off and waiting for

Development Prioritization

Yes

Report Development Prioritized for

Sprint

No

Development signed off and

waiting for Testing

Prioritization

Yes

Report Testing Prioritized for

Sprint

Testing signed off and

waiting for User

Acceptance Prioritization

Yes

User Acceptance testing by

Users

Review / Signoff

Report UAT Testing

Prioritized for Sprint

UAT Testing signed off and

waiting for Release

Prioritization

Yes

Report Release added to the Queue

Prioritized

Presented in Change

Approval Board

Approved by CAB And ready for release

Report Implemented

and in Warranty

Draft FRSFunctional

Spec

High Level

DesignLow Level

DesignTest

PlanningUnit Test

CasesQA Test Cases

User test cases

Change Record

Impl Run Book

Detailed Estimate

No No

Data Model

Report File


Governance

Frequency

Participants

Agenda

• Quarterly

• Executives, Factory Director

• Factory vision

• Strategic Direction plan

• Budgeting

Executive Committee

• Monthly

• Factory Manager, Factory Director

• Implementing strategic plan

• Review Performance

• Review demand

• Escalation Management

Steering Committee

•Weekly / Fortnightly

•Project Lead, Factory Manager

• Day to day tracking

• Measuring and monitoring SLA’s and KPI’s

• Issue Management

• Requirement Prioritization

• Capacity Planning

• Release and change Management

• Escalation Management

Management & Operations Committee


KPIs to measure Productivity / ImprovementSet KPIs

Measure, Baseline, Set

Target

Identify Bottlenecks

Plan Improvements

Implement Improvements

Measure Periodically

KPI Dashboard

KPI

Baseline

Target

Status

Review Period

Lead Time (Beginning to

End)

Red / Amber / Green

Monthly

Functional Specs Cycle

Time

Red / Amber / Green

Monthly

Technical Specs Cycle Time

Red / Amber / Green

Monthly

Development Cycle Time

Red / Amber / Green

Monthly

Validation Cycle Time

Red / Amber / Green

Monthly

Escape Defects to UAT

Red / Amber / Green

Monthly

Escape Defects to Production

Red / Amber / Green

Monthly

Effort Deviation from Estimation

Red / Amber / Green

Monthly

Schedule / VelocityQuality /

Technical Debt Effort


Nous’ BI Factory Accelerator

Experienced Team

Specialist Delivery / Project Management

Setup Factory Model at multiple clients

Specialist Business Analysts

Setup Factory Model in multiple domains

Specialist Developers and Testers

SAP BO, Qlikview, Tableau, etc...

Process Accelerator

Standardized Process Framework

Proven and Scalable

Templates Accelerator

Standardized Template Library

Also supports Agile and Lean


RAAS Case Study■ Large Bank in the US had typical Reporting setup issues

Business Units Specific Teams Disparate Tools & Processes

Inconsistent Delivery Quality Inconsistent Delivery timelines

Large Bank in the US

Setting up a Standardized &

Repeatable ProcessStandardized Tool

Identifying & Tracking Reusable components

Scalable Assembly Lines

Quality CostSchedule

40% 30% 30%

■ Assessed the “current state”, proposed and implemented the “future state”

ABOUT NOUS INFOSYSTEMS


20+Years of experience

1000+Skilled workforceOnshore/Offshore

Model

350+Satisfied customers

worldwide

Established process credentials

CMMi Level 5 v1.3 -ISO 9001:2008

-ISO/IEC 27001:2013

Mature IT Software Solution Provider with Global Standards


Nous COE– An Overview

© Nous Infosystems Pvt. Ltd. – Confidential© Nous Infosystems Pvt. Ltd. – Confidential

THANK YOU

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