wee win tex project

8/12/2019 Wee Win Tex Project

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A STUDY ON MPLOYEES SATISFACTION ON WEE WINN TEX

Pvt.ltd

by

SAKTHIVEL.P

RE.NO!7601306044

Of

NANDHA ENINEERIN COLLEE

SUMMER PRO"ECT REPORT

Submitted to the

FACULTY OF MANAEMENT STUDIES

In partial fulfillment of the requirements

For the award of degree of

MASTER OF #USINESS ADMINISTRATION

$%%&

DECLARATION

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I, am SAKTHIVEL. P (Reg No:7601306044), here! "e#$are %ha% %he &'mmer roe#%*or+ e%-%$e" EPL/EES SATISA2TI/N /N EE INN TE PRIVATE LT5&'m-%%e" %o Na"ha eg-eer-g #o$$ege, Aa '-er&-%! - ar%-a$ 8'$8-$$me% o8 a&%er

o8 9'&-e&& A"m--&%ra%-o -& re#or" o8 or-g-a$ *or+ "oe '"er %he g'-"a#e o8r.V..SENTHIL KAR 9A..,M.Phil,PGDCA,dear%me% o8 maageme% &%'"-e&,Na"ha Eg-eer-g 2o$$ege, Ero"e ;


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CERTIFICATE

Th-& -& %o #er%-8! %ha% %he &'mmer roe#% e%-%$e"EMPLOYEES SATISFACTION ONWEE WINN TEX PI!ATE LTD"-& a o-8-"e re#or" o8 org-a$ "oe ! R.#$%&hi'(l.) *(+ N-7601306044) =007>=00? a%#h o8 %he "ear%me% - ar%-a$8'$8-$$me% o8 %he re@'-reme% 8or %he a*ar" o8 %he "egree o8 ma&%er o8 '&-e&&a"m--&%ra%-o o8 aa '-er&-%!, '"er %he g'-"a#e o8 mr..m.&e%h-$+'mar.,9A.,.Ph-$.P52A,

Hea" o8 %he "ear%me% &-ga%'re o8 g'-"e

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ACKNOWLEDEMENT

It gives me great pleasure to thank and acknowledge all the concerned people who helped

and are helping me in #o%-'-gthis project work successfull!

I e"tend m sincere t' M(. N. D)v*(*+ #E. M#A ,P('-)'( / H)*d '- t0)

D)1*(t2)3t4 D)1*(t2)3t '- M*3*5)2)3t St6d7)4 N*3d0* E3573))(735 C'll)5)4 E('d)84m

facult guide for his valuable guidance in steering the course of the stud and in the preparation

of this report!

I also e"press m gratitude towards #$!%!#! S&'()I* +,#-$ #.-!/#!0hill under

whose valuable guidance and cooperation conducted m studies!

*ast/ but not least m heart felt gratitude to all m teachers of the department of

#anagement Studies/ 'andha &ngineering ollege/ &rode/ m famil and friends for their

constant encouragement/ support/ help and valuable advice to make this project in the wa of

success!

SAKTHIVEL.P


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ASTACT

The %o-# o8 %he roe#% -& BA ST5 /N C/9 SATISA2TI/N /

/RKERS IN EEINN TE PR/2ESSER PRIVATE LT5. ".

The #o&% o8 $ao'r - %eD%-$e m-$$& -& -#rea&-g "-&roor%-oa%e$! a$og

*-%h a&e%ee-&m, *h-#h $ea"& %o -#rea&e" 8-a#-a$ 'r"e 8or %he

maageme%. The goerme% ro-"e& $e&& %aDa%-o a" more #o#e&&-o

a&e" o %he $o#a%-o o8 %he -"'&%r!. I or"er %o oer#ome %he ro$em& %he

#oma! ha& $o#a%e" -%& '-% - a r'ra$ area a" 8or $ao'r %he! '%-$-e %he eo$e

- a" aro'" +'maraa$a!am *-%h a" *-%ho'% eDer-e#e a" ro-"-g roer

%ra--g %o $ao'r %hro'gh eDer-e#e" &'er-&or&. The orga-&a%-o rea$-e& %he

ee" %o a&&e& %he *or+er& &a%-&8a#%-o o8 %he-r *e$8are heme&.

The oe#%-e& o8 %he &%'"! *ere %o a&&e& em$o!eeF& o &a%-&8a#%-o $ee$

a" %he-r &a%-&8a#%-o $ee$ - ar-o'& *e$8are 8a#-$-%-e& ro-"e" ! %he m-$$.The re&ear#h "e&-g '"er %a+e 8or %he &%'"! *a& "er-%-e re&ear#h

%!e a" %he &am$-g me%ho" '&e" *a& #e&'& me%ho". The %o%a$ o'$a%-o o8

1=< *or+er& *a& #oere".

The r-mar! &o'r#e o8 "a%a *a& #o$$e#%e" 8rom %he em$o!ee& %hro'gh

&'re! me%ho" '&-g a &%r'#%'re" @'e&%-oa-re. The "a%a *a& #o$$e#%e" %hro'gh

-%er-e* he"'$e o a o-% a$e @'e&%-oa-re. The &e#o"ar! "a%a *a&

#o$$e#%e" re8err-g %o %he er&oa$ ma'a$ o8 %he orga-&a%-o.

2h->&@'are a" &-m$e er#e%age aa$!&-& *ere '&e" %o aa$!e %he "a%a

#o$$e#%e". The re&'$%& &ho* %ha% mo&% o8 %he em$o!ee& *ere &a%-&8-e" *-%h %he

8a#%or& o8 o &a%-&8a#%-o. Ver! 8e* *or+er& o8 "-88ere% "ear%me%& hae &ome

&e#-8-# ro$em& re$a%-g %o %he-r *or+, e-rome% a" #o$$eag'e&. S'-%a$e

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&'gge&%-o& *ere g-e ! %he re&ear#her %o -mroe %he&e 8a#-$-%-e& - %he

orga-&a%-o.

TALE OF CONTENTS

C/APTE I

INTODCTION

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1.1 INDSTY POFILE

I I"-a, %he %eD%-$e -"'&%r! o##'-e& a '-@'e o&-%-o - %he e#oom!

#o%r-'%-g ear$! oe %h-r" o8 %he #o'%r!F& eDor% ear-g&. The %eD%-$e -"'&%r!

-& a &e$8>re$-a% -"'&%r! &%ar%-g 8rom 6F& ame$! e, oe!, e%ho",a#h-e, a%er-a$ a" ar+e%. The %eD%-$e -"'&%r! ha& a a&% o%e%-a$ 8or

#rea%-o o8 em$o!me% ro-"e& oor%'-%-e& - agr-#'$%'ra$, -"'&%r-a$,

orga-e", a" "e#e%ra$-e" &e#%or& o%h - r'ra$ a" 'ra area&. The %eD%-$e

-"'&%r! o##'-e& a -%a$ ro$e - I"-a e#oom!. I% -& %he &-g$e $arge&% -"'&%r! -

I"-a a##o'%-g 8or ear$! ==G o8 %he %o%a$ -"'&%r-a$ ro"'#%-o.

I a "ee$o-g #o'%r! $-+e I"-a %he +e! rogre&& -& "oe %o -#rea&e

ro"'#%--%!. The %eD%-$e -"'&%r-e& #ao% rogre&& '$e&& %he ma a" *or+ ha&

a goo" re$a%-o&h-. The maor ar% o8 h'ma $-8e -& &e% - "o-g *or+. or+ -&

a &o#-a$ rea$-%! a" &o#-a$ eDe#%a%-o %o *h-#h me &eem& %o #o8orm. I% o% o$!

ro-"e& &%a%'& %o -"--"'a$ '% a$&o -"& h-m %o %he &o#-e%!. / %he &'r8a#e, -%

ma! &eem *-%h %he gro*-g #om$eD-%-e& o8 %he -"'&%r-a$ &o#-e%! - &-m$e *or"&

*or+ mea& ear-g 8or $--g.

a%er-a$& #a e 'r#ha&e" a% mo&% #omara%-e ra%e& ma#h-e& ma! e

*or+e" a% %he-r maD-m'm &ee" '% %he o'%'% maD-m-e" -& o$! *he %he

em$o!ee& *or+ *-$$-g$!. I8 *e go 8'r%her a" mo%-a%e %he em$o!ee& %he o'%'%

#a e ra-&e" &%-$$ h-gher *-%h %he &ame %!e o8 ma%er-a$& a" ma#h-e&.

Pe%er .5r'#+er o&ere&, The &o'r#e #aa$e o8 e$argeme% #a o$!

e h'ma re&o'r#e. /%her re&o'r#e& #a e '%-$-e" or *or&e '%-$-e", '% %he!

#a eer hae o'%'% grea%er %ha %he &'m o8 o'%'%&. a a$oe o8 a$$ %he

re&o'r#e& aa-$a$e #a gro* a" "ee$o B. Th'& %he -mor%a#e o8 h'ma

8a#%or - a! e%err-&e #ao% e '"erra%e".

1. AOT T/E COMPANY

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NAE / THE 2/PAN :*ee *- %eD ro#e&&or % $%"

A55RESS :+aer- r-"ge ear,

:Komaraa$a!am,

:ama++a$ "%.

PH/NE : ?36=?


9/54

C/APTE IIl

POFILE OF T/E COMPANY

The #oma! #omme#e" -%& ro"'#%-o - 1??< *-%h 400 &-"$e&. Thehar" *or+ r-g& %hem - ra-&-g %he o: o8 &-"$e& %o 1100 - 10 !ear& er-o"

o8 %-me. The ro"'#%-o #aa#-%! o8 %he #oma! -& 0 %o ?< me%r-# %oe&. The

!ar -& '%-$-e" 8or 8'r%her ro#e&&-g a" a$&o 8or &a$e - a" aro'"

T-r'#hego"e.

The ra* ma%er-a$& $-+e 're #o%%o, *a&%e #o%%o 8rom 100F& a" 0F&,

-o&e are '&e" - ro"'#%-o. The ar-e%-e& are m-De" ma'a$$! - a ra%-o 8or

@'a$-%! !ar. The #o%am-a%-o& are remoe" ! ha" -#+-g *h-#h -& e%%er

%ha ma#h-e -#+-g. The o$'m-o'& #o%%o -& #oer%e" - %o $a 8orm - 9$o*

room. The remoa$ o8 8ore-g ar%-#$e& -& "oe - 8'r%her ro#e&&-g +o* a&

#ar"-g. Shor% 8-er& are remoe" - &$-er. Here -% -& ro#e&&e" - #omer

8rame&. I% -& &' - '-8orm %h-#+e&&. I *-"-g -% -& *o'" o #oe&. The

ro"'#% -& a#+e" - ag&.

The #oma! -& '%-$--g ar% o8 %he ro"'#% 8or 8'r%her ro#e&&-g

(ea-g a" 2o$o'r-g) a" a$&o &e$$-g %he ro"'#% - a" aro'"

T-r'#hego"e, Nama++a$ 5-&%r-#%.

The a##o'%& "ear%me% re#or"& %he 8-a#-a$ %ra&a#%-o. The

%ra&a#%-o& are 8-r&% re#or"e" - %he o'ra$ a& a" *he %he! %a+e $a#e.

S'&e@'e%$! %he&e %ra&a#%-o& are re#or"e" - %he a+oo+, #re"-%or& $e"ger,

e%#.

The m--m'm age $-m-%& 8or re#r'-%me% -& aoe 1 !ear&. 5ee"-g o

"-88ere% "e&-ga%-o %he age $-m-% ar-e&. The maager o8 %he #oma! "-re#%$!

&e$e#%& %he er&o ! 8a#e>%o>8a#e -%er-e*. The #oma! ro-"e& %ra--g 8or8re&her ! h-gh$! &+-$$e" &'er-&or. 5'r-g %he %ra--g er-o" %he er&o -&

*a%#he" a" a8%er %he er-o" %he er&o -& ma"e ermae%.

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PO2ECT POFILE

INTR/52TI/N > C/9 SATISA2TI/N

Co &a%-&8a#%-o re8er& %o a em$o!eeF& geera$ a%%-%'"e %o*ar"& h-& o.

Lo#+e "e8-e& Co &a%-&8a#%-o a& a BP$ea&'ra$e or o&-%-e emo%-oa$ &%a%e

re&'$%-g 8rom %he ara-&a$ o8 oeF& o or o eDer-e#e&.

A##or"-g %o P.2. Sm-%h, Co &a%-&8a#%-o -& %he er&-&%e#e o8 8ee$-g

%o*ar"& "-r-m-a$e a&e#% o8 %he o B.

A##or"-g %o Ke-%h 5a-&, Co &a%-&8a#%-o -& %he 8aora$ee&& or

'8aora$ee&& *-%h *h-#h em$o!ee& -e* %he-r *or+ -8 re&'$%& *he %here -& a

8-% e%*ee o #hara#%er-&%-#& a" %he *a%& o8 em$o!ee& B.

A##or"-g %o Vroom, Co &a%-&8a#%-o a& %he o&-%-e or-e%a%-o o8 a

-"--"'a$ %o*ar"& %he *or+ ro$e *h-#h he -& re&e%$! o##'!-g.

A##or"-g %o S%ehe P. Ro-&, Co &a%-&8a#%-o -& a -"--"'a$F&

geera$ a%%-%'"e %o*ar"& h-& or her o.

/TIVATI/N, ATTIT5E AN5 C/9 SATISA2TI/N

o%-a%-o mea& *-$$-ge&& %o *or+ or ro"'#e. A er&o ma! e

%a$e%e" a" e@'-e" *-%h a$$ +-"& o8 a-$-%-e& a" &+-$$& '% ma! hae o *-$$ %o

*or+. Sa%-&8a#%-o o %he o%her ha", -m$-e& %he o&-%-e emo%-oa$ &%a%e, *h-#h

ma! e %o%a$$! 're$a%e" %o ro"'#%--%!. S-m-$ar$! - %he $-%era%'re, %he %erm& o

a%%-%'"e a" Co &a%-&8a#%-o are -%er #hagea$e. A%%-%'"e& a" re>"-&o&-%-o&

%ha% ma+e %he -"--"'a$ ehae - a #hara#%er-&%-# *a! a#ro&& &-%'a%-o&. The!

are re#'r&or& %o eha-or a" "e%erm-e -%& -%e&-%! a" "-re#%-o&. Co

&a%-&8a#%-o o %he o%her ha", -& a e">&%a%e o8 8ee$-g& %ha% ma! -8$'e#e

&'&e@'e% eha-or. I %h-& re&e#% o a%%-%'"e a" Co &a%-&8a#%-o *o'$" re&'$%

8rom mo%-a%-o a" %he-r mora$e $ee$.

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EVALVATIN C/9 SATISA2TI/N

9e8ore maageme% #a "ee$o o$-#-e& a" ra#%-#e& %o -#rea&e

em$o!eeF& &a%-&8a#%-o or ma-%a- eD-&%-g $ee$& -8 %he! are 8o'" %o e

a##e%a$e, -8orma%-o m'&% e o%a-e" 8rom %he orga-a%-oF& *or+ 8or#e.

aageme% #a -8orma$$! a#@'-re &ome -&-gh%& -%o &a%-&8a#%-o $ee$ a&e"

o -mre&&-o& o%a-e" 8rom em$o!ee&. 8or%'a%e$!, &ome%-me& -8orma%-o

ga%here" - %h-& *a! ma! e m-&$ea"-g. Em$o!ee& are o8%e re$'#%a% %o %e$$

&'er-&or& ega%-e %h-g& ao'% %he-r o&. oreoer, &'#h -8orma%-o *-$$

a$mo&% #er%a-$! e o%a-e" 8rom a o>rere&e%a%-e &am$e o8 a$$ em$o!ee&.A a##'ra%e a&&e&&me% o8 em$o!eeF& &a%-&8a#%-o or"-ar-$! re@'-re& a

more 8orma$ ro#e"'re. Sa%-&8a#%-o &'re!& are o8%e #o"'#%e" %o ge%

&!&%ema%-# -8orma%-o 8rom em$o!ee&. Sa%-&8a#%-o &'re! #a ro-"e

-8orma%-o regar"-g ho* em$o!ee& 8ee$ ao'% %he-r o& a" %he orga-a%-o.

Ho*eer &'re!& are o% #om$e%e$! e'%ra$ -8orma%-o>ga%her-g "e-#e&.

Em$o!ee& eDe#%a%-o ma! e ra-&e" &-m$! e#a'&e em$o!ee& are a&+e" %o

ar%-#-a%e - %he &'re! ro#e&&. a-$'re %o 8o$$o* ' o %he &'re! *-%h

aror-a%e maager-a$ a#%-o ma! re&'$% - "e#rea&e" em$o!ee &a%-&8a#%-o

%ha *ha% eD-&%e" e8ore.

Co &a%-&8a#%-o &'re! he$& %o 8-" o'% %he $ee$ o8 em$o!ee &a%-&8a#%-o

a" %o %a+e #o$$e#%-e a#%-o& -8 ee"e" %o -mroe em$o!ee &a%-&8a#%-o a"

er8orma#e.

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RELATIVE A2T/RS INV/LVE5 IN C/9 SATISA2TI/N

1. Na%'re o8 *or+

=. or+-g E-rome%

3. or+-g ho'r&

4. Co &e#'r-%!


13/54

NEED FO T/E STDY

The re&o'r#e #aa$e o8 e$argeme% ma-$! -& h'ma re&o'r#e. /%her

re&o'r#e& #a e '%-$-e" or $e&& '%-$-e", '% %he! #a eer hae o'%'% grea%er

%ha %he &'m o8 o'%'%&. H'ma re&o'r#e& aa-$a$e #a gro* a" "ee$o.

H'ma re&o'r#e #a e '%-$-e" a% -%& maD-m'm o$! *he %he! are &a%-&8-e" *-%h

%he-r o.

he a em$o!ee o-& %he #oma!, ar-o'& 8a#%or& - a" aro'" %he

#oma! a88e#%& %he m-" &e%%-g o8 %he em$o!ee e-%her - o&-%-e or ega%-e

*a!. 5'e %o #hage - m-" &e%%-g %he em$o!ee ma! e-%her #hage

h-m&e$8Jher&e$8 %o e a#%-e or -a#%-e.

I% -& er! m'#h e&&e%-a$ %o &%'"! %he -ma#%J#o%r-'%-o o8 ar-o'& 8a#%or&

o8 o &a%-&8a#%-o %o %he em$o!ee& o8 %he orga-&a%-o %o re%a- -%& h'ma

re&o'r#e a" a$&o %o -#rea&e %he-r ro"'#%--%!.

. O2ECTI!ES

The oe#%-e& o8 %he &%'"! are

1. To &%'"! %he eD-&%-g *e$8are 8a#-$-%-e& ro-"e" ! EE INN TE

PR/2ESSER".

. To aa$!e %he em$o!ee& o &a%-&8a#%-o $ee$ - WEE WINN TEX

POCESSO .

3. To aa$!&-& %he *or+-g #o"-%-o o8 %he em$o!ee& & - %eD%-$e&

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.3 LIMITATIONS

1. The &%'"! -& a$-#a$e %o WEE WINN TEX POCESSO o$!. There

8ore -% #ao% e geera%e" 8or o%her eD-&%-g -"'&%r-e& o8 %he o*er.

=. There ma! e er&oa$ -a& o8 %he re&o"e%&, *h-#h ma! a88e#% %he

re&'$% o8 %he &%'"!.

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C/APTE II

ESEAC/ MET/ODOLOGY

ESEAC/ DESIGN

5ES2RIPTIVE RESEAR2H

5er-%-e re&ear#h me%ho" ha& ee 8o$$o*e" %o #o"'#% %he re&ear#h

&%'"!. 5er-%-e &%'"! -& #o#ere" *-%h "er--g %he ar%-#'$ar #hara#%er-&%-#

o8 -"--"'a$ or a gro'. /'r &%'"! "er-e& %he &a%-&8a#%or! $ee$ o8 em$o!ee&

o8 EE INN TE PR/2ESS/R K/ARAPALAA.

SAPLIN 5ESINJTE2HNIES

The &%'"! #o&-&%e" o8 o$! 1=< em$o!ee&. The e%-re o'$a%-o ha&

ee #oere" 8or %he &%'"!. The &am$-g "e&-g *e '&e" here -& (#5#

(&hd, *h-#h mea& a #om$e%e e'mera%-o o8 a$$ -%em& - %he ))5l$&i.

S-#e a$$ %he *or+er& hae ee &'re!e", -% *-$$ he$ - +o*-g %he rea$ o

&a%-&8a#%-o $ee$.

3. DATA COLLECTION MET/OD

The r-mar! &o'r#e o8 "a%a *a& #o$$e#%e" 8rom %he em$o!ee& %hro'gh

&'re! me%ho", #o&-"er-g %he &-e o8 %he #oma! a" %-me 8a#%or. The "a%a

*a& #o$$e#%e" %hro'gh i&('i(8 #h(d5l( o a o-% a$e @'e&%-oa-re. The

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&e#o"ar! "a%a *a& #o$$e#%e" re8err-g %o %he )(#(l $5$l o8 %he

orga-&a%-o.

C/APTE IIl

POFILE OF T/E COMPANY

The #oma! #omme#e" -%& ro"'#%-o - 1??< *-%h 400 &-"$e&. The

har" *or+ r-g& %hem - ra-&-g %he o: o8 &-"$e& %o 1100 - 10 !ear& er-o"

o8 %-me. The ro"'#%-o #aa#-%! o8 %he #oma! -& 0 %o ?< me%r-# %oe&. The

!ar -& '%-$-e" 8or 8'r%her ro#e&&-g a" a$&o 8or &a$e - a" aro'"

T-r'#hego"e.

The ra* ma%er-a$& $-+e 're #o%%o, *a&%e #o%%o 8rom 100F& a" 0F&,

-o&e are '&e" - ro"'#%-o. The ar-e%-e& are m-De" ma'a$$! - a ra%-o 8or

@'a$-%! !ar. The #o%am-a%-o& are remoe" ! ha" -#+-g *h-#h -& e%%er

%ha ma#h-e -#+-g. The o$'m-o'& #o%%o -& #oer%e" - %o $a 8orm - 9$o*

room. The remoa$ o8 8ore-g ar%-#$e& -& "oe - 8'r%her ro#e&&-g +o* a&

#ar"-g. Shor% 8-er& are remoe" - &$-er. Here -% -& ro#e&&e" - #omer

8rame&. I% -& &' - '-8orm %h-#+e&&. I *-"-g -% -& *o'" o #oe&. The

ro"'#% -& a#+e" - ag&.

The #oma! -& '%-$--g ar% o8 %he ro"'#% 8or 8'r%her ro#e&&-g

(ea-g a" 2o$o'r-g) a" a$&o &e$$-g %he ro"'#% - a" aro'"

T-r'#hego"e, Nama++a$ 5-&%r-#%.

The a##o'%& "ear%me% re#or"& %he 8-a#-a$ %ra&a#%-o. The

%ra&a#%-o& are 8-r&% re#or"e" - %he o'ra$ a& a" *he %he! %a+e $a#e.

S'&e@'e%$! %he&e %ra&a#%-o& are re#or"e" - %he a+oo+, #re"-%or& $e"ger,e%#.

The m--m'm age $-m-%& 8or re#r'-%me% -& aoe 1 !ear&. 5ee"-g o

"-88ere% "e&-ga%-o %he age $-m-% ar-e&. The maager o8 %he #oma! "-re#%$!

&e$e#%& %he er&o ! 8a#e>%o>8a#e -%er-e*. The #oma! ro-"e& %ra--g 8or

15


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are re#'r&or& %o eha-or a" "e%erm-e -%& -%e&-%! a" "-re#%-o&. Co

&a%-&8a#%-o o %he o%her ha", -& a e">&%a%e o8 8ee$-g& %ha% ma! -8$'e#e

&'&e@'e% eha-or. I %h-& re&e#% o a%%-%'"e a" Co &a%-&8a#%-o *o'$" re&'$%

8rom mo%-a%-o a" %he-r mora$e $ee$.

EVALVATIN C/9 SATISA2TI/N

9e8ore maageme% #a "ee$o o$-#-e& a" ra#%-#e& %o -#rea&e

em$o!eeF& &a%-&8a#%-o or ma-%a- eD-&%-g $ee$& -8 %he! are 8o'" %o e

a##e%a$e, -8orma%-o m'&% e o%a-e" 8rom %he orga-a%-oF& *or+ 8or#e.aageme% #a -8orma$$! a#@'-re &ome -&-gh%& -%o &a%-&8a#%-o $ee$ a&e"

o -mre&&-o& o%a-e" 8rom em$o!ee&. 8or%'a%e$!, &ome%-me& -8orma%-o

ga%here" - %h-& *a! ma! e m-&$ea"-g. Em$o!ee& are o8%e re$'#%a% %o %e$$

&'er-&or& ega%-e %h-g& ao'% %he-r o&. oreoer, &'#h -8orma%-o *-$$

a$mo&% #er%a-$! e o%a-e" 8rom a o>rere&e%a%-e &am$e o8 a$$ em$o!ee&.

A a##'ra%e a&&e&&me% o8 em$o!eeF& &a%-&8a#%-o or"-ar-$! re@'-re& a

more 8orma$ ro#e"'re. Sa%-&8a#%-o &'re!& are o8%e #o"'#%e" %o ge%

&!&%ema%-# -8orma%-o 8rom em$o!ee&. Sa%-&8a#%-o &'re! #a ro-"e

-8orma%-o regar"-g ho* em$o!ee& 8ee$ ao'% %he-r o& a" %he orga-a%-o.

Ho*eer &'re!& are o% #om$e%e$! e'%ra$ -8orma%-o>ga%her-g "e-#e&.

Em$o!ee& eDe#%a%-o ma! e ra-&e" &-m$! e#a'&e em$o!ee& are a&+e" %o

ar%-#-a%e - %he &'re! ro#e&&. a-$'re %o 8o$$o* ' o %he &'re! *-%h

aror-a%e maager-a$ a#%-o ma! re&'$% - "e#rea&e" em$o!ee &a%-&8a#%-o

%ha *ha% eD-&%e" e8ore.

Co &a%-&8a#%-o &'re! he$& %o 8-" o'% %he $ee$ o8 em$o!ee &a%-&8a#%-o

a" %o %a+e #o$$e#%-e a#%-o& -8 ee"e" %o -mroe em$o!ee &a%-&8a#%-o a"

er8orma#e.

17


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RELATIVE A2T/RS INV/LVE5 IN C/9 SATISA2TI/N

1.Na%'re o8 *or+

1?.or+-g E-rome%

=0.or+-g ho'r&

=1.Co &e#'r-%!

==.Re&o&--$-%! g-e 8or %he o

=3.Re$a%-o&h- *-%h #o$$eag'e&

=4.Re$a%-o&h- *-%h &'er-&or&

=


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NEED FO T/E STDY

The re&o'r#e #aa$e o8 e$argeme% ma-$! -& h'ma re&o'r#e. /%her

re&o'r#e& #a e '%-$-e" or $e&& '%-$-e", '% %he! #a eer hae o'%'% grea%er

%ha %he &'m o8 o'%'%&. H'ma re&o'r#e& aa-$a$e #a gro* a" "ee$o.

H'ma re&o'r#e #a e '%-$-e" a% -%& maD-m'm o$! *he %he! are &a%-&8-e" *-%h

%he-r o.

he a em$o!ee o-& %he #oma!, ar-o'& 8a#%or& - a" aro'" %he

#oma! a88e#%& %he m-" &e%%-g o8 %he em$o!ee e-%her - o&-%-e or ega%-e

*a!. 5'e %o #hage - m-" &e%%-g %he em$o!ee ma! e-%her #hage

h-m&e$8Jher&e$8 %o e a#%-e or -a#%-e.

I% -& er! m'#h e&&e%-a$ %o &%'"! %he -ma#%J#o%r-'%-o o8 ar-o'& 8a#%or&

o8 o &a%-&8a#%-o %o %he em$o!ee& o8 %he orga-&a%-o %o re%a- -%& h'ma

re&o'r#e a" a$&o %o -#rea&e %he-r ro"'#%--%!.

. O2ECTI!ES

The oe#%-e& o8 %he &%'"! are

4. To &%'"! %he eD-&%-g *e$8are 8a#-$-%-e& ro-"e" ! EE INN TE

PR/2ESSER".

9. To aa$!e %he em$o!ee& o &a%-&8a#%-o $ee$ - WEE WINN TEX

POCESSO .

6. To aa$!&-& %he *or+-g #o"-%-o o8 %he em$o!ee& & - %eD%-$e&

29


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.3 LIMITATIONS

3. The &%'"! -& a$-#a$e %o WEE WINN TEX POCESSO o$!. There

8ore -% #ao% e geera%e" 8or o%her eD-&%-g -"'&%r-e& o8 %he o*er.

4. There ma! e er&oa$ -a& o8 %he re&o"e%&, *h-#h ma! a88e#% %he

re&'$% o8 %he &%'"!.

21


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C/APTE : 4

DATA ANALYSIS AND INTEPETATION

4.1 ANALYSIS OF DATA

TALE NO. 4.1.1

GENDE OF T/E ESPONDENTS

S.N. G(d( N. ;

(#)d(P((&$+(

1 a$e


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TALE NO. 4.1.

AGE OF T/E ESPONDENTS

S.N. A+(N. ;

(#)d(P((&$+(

1 9e$o* =< !ear& 61 40.7

= =6>3< 63 4=.0

3 Aoe 3< !ear& =6 17.3T&$l 13< !ear& o8 age, 40.7G o8 %he re&o"e%& are $e&& %ha =< !ear& o8

age a" 17.3G o8 %he re&o"e%& are aoe 3< !ear& o8 age.

23


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TALE NO. 4.1.3

MAITAL STATS OF T/E ESPONDENTS

S.N. M$i&$l S&$&5#N. ;

(#)d(P((&$+(

1. marr-e" 73 4.7

=. arr-e" 77


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TALE NO. 4.1.4

DEPATMENT OF T/E ESPONDENTS

S.N. D()$&(&N. ;

(#)d(P((&$+(

1. Pro"'#%-o '-% 1=0 0.0=. er#ha"-&-g 7 4.7

3. HR 7 4.7

4. A##o'%& 3 =.0


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TALE NO. 4.1.6

ESPONSE ON P/YSICAL WO


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S.N. O)iiN. ;

(#)d(P((&$+(

1. S%rog$! Agree 1= .0

=. Agree 11 7.7

3. Ne'%ra$ 14 ?.34. 5-&agree < 3.3


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S.N. O)iiN. ;

(#)d(P((&$+(

1. S%rog$! Agree 14 ?.3

=. Agree 11 7.7

3. Ne'%ra$ 11 7.3

4. 5-&agree 7 4.7


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3. Ne'%ra$ 10 6.7

4. 5-&agree < 3.3


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T&$l 1


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rom %he aoe %a$e -% -& #$ear %ha% 1=.7G o8 %he re&o"e%& hae

&%rog$! agree" ao'% %he er&oa$$! #omm-%%e" %o #hage& -m$eme%e" - %he

#oma!, 74G %he re&o"e%& hae agree", 10.7G o8 %he re&o"e%& *ere

e'%ra$ a" =.6G o8 %he re&o"e%& hae "-&agree".

TALE NO. 4.1.19

PIOITIES AND DIECTIONS OF T/E DEPATMENT

S.N. O)iiN. ;

(#)d(P((&$+(

1. H-gh$! Sa%-&8-e" 11 7.3

=. Sa%-&8-e" 1=4 =.7

3. Ne'%ra$ 1= .0

4. 5-&&a%-&8-e" 3 =.0


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rom %he aoe %a$e %ha% 7.3G o8 %he re&o"e%& are h-gh$! &a%-&8-e"

*-%h %he r-or-%-e& a" "-re#%-o& o8 %he "ear%me%, =.7G %he re&o"e%& are

&a%-&8-e", G o8 %he re&o"e%& *ere e'%ra$, a" =G o8 %he re&o"e%& are

h-gh$! "-&&a%-&8-e".

TALE NO. 4.1.16

ON ENCOAGEMENT WIT/IN T/E DEPATMENT

S.N. O)iiN. ;

(#)d(P((&$+(

1. H-gh$! Sa%-&8-e" 1? 1=.7

=. Sa%-&8-e" 113 7


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&a%-&8-e", 6G o8 %he re&o"e%& *ere e'%ra$,


39/54

6.7G o8 %he re&o"e%& *ere e'%ra$, 0.7G o8 %he re&o"e%& *ere "-&&a%-&8-e"

a" h-gh$! "-&&a%-&8-e".

38


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TALE NO. 4.1.1>

P/YSICAL, MENTAL /EALT/ AND SOCIAL WELL EING PESE!ED

S.N. O)ii N. ;(#)d( P((&$+(

1. H-gh$! Sa%-&8-e" =0 13.3

=. Sa%-&8-e" 11? 7?.3

3. Ne'%ra$ 6 4.0

4. 5-&&a%-&8-e" < 3.4


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AMONT OF WO< IN T/E 2O IS EASONALE

S.N. O)iiN. ;

(#)d(P((&$+(

1. S%rog$! Agree =0 13.3

=. Agree 111 74.03. Ne'%ra$


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(#)d(

1. S%rog$! Agree =6 17.3

=. Agree ? 6


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4. 5-&agree 7 4.7


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TALE NO. 4.1.

WO


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C/APTE B 9

FINDINGS, SGGESTIONS AND CONCLSION

9.1 FINDINGS

o&% o8 %he re&o"e%& are 8ema$e.

aD-m'm o8 %he re&o"e%& are $e&& %ha =< !ear& o8 age.

aor-%! o8 %he re&o"e%& are 'marr-e".

aD-m'm o8 %he re&o"e%& are 8rom ro"'#%-o "ear%me%.

aor-%! o8 %he re&o"e%& are *or+-g - %he #oma! 8or aoe 3 mo%h& ;

1 !ear.

o&% o8 %he re&o"e%& hae agree" ao'% %he *or+-g #o"-%-o.

aor-%! o8 %he re&o"e%& hae agree" ao'% %he *or+-g e-rome%.

aor-%! o8 %he re&o"e%& hae agree" ao'% %he #oma! o$-#-e& a"

ro#e"'re&.

aor-%! o8 %he re&o"e%& hae agree" ao'% %he -"--"'a$ "-88ere#e& are

re&e#%e" - %he orga-&a%-o.

o&% %he re&o"e%& hae agree" ao'% %he roer he"'$-g 8or %he *or+

eD-&%& *-%h a"e@'a%e re&%.

aor-%! %he re&o"e%& hae agree" ao'% %he orga-a%-o -& ro%e#%-g

*or+er& 8rom r-&+ $-+e o##'a%-oa$ haar"&.

o&% %he re&o"e%& hae agree" ao'% %he o oer$oa"-g o8 *or+.

aor-%! %he re&o"e%& hae agree" ao'% %he #oma! $ea"er&h-

#hage& are o&-%-e$! ee8-%e".

4


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9. SGGESTIONS

The 8o$$o*-g are %he a$'a$e &'gge&%-o& 8or %he #oma! %o 8'r%her

-mroe %he #'rre% o &a%-&8a#%-o $ee$ o8 %he-r *or+er&.

A& %he &a%-&8a#%-o $ee$ -& er! $o* - %he %ra&or% 8a#-$-%-e&, %he orga-a%-o

&ho'$" #o#e%ra%e o ro-"-g e%%er %ra&or% 8a#-$-%-e&.

or+-g e-rome%, &a8e%! mea&'re&, ho'&e +ee-g - %he orga-a%-o

are eD%reme$! goo". Th-& #rea%e& goo" *or+-g #$-ma%e 8or %he em$o!ee&

a" %h-& -& %o e ma-%a-.

Promo%-o o$-#-e&, oor%'-%-e&, re*ar"& a" -#e%-e& ma! e -#rea&e".

or+ a%mo&here -& goo" ee %ho'gh %he -mroeme% -& ee"e" o %he

#$ea$-e&& a" %he 8-r&% a-" a% %he *or+ $a#e - %he orga-a%-o.

Par%-#-a%-o #a e -mroe" e%%er ! e"'#a%-g %he $o*er $ee$ *or+er& %o

#omm'-#a%e 8ree$! *-%h %he &'er-or - %he o.

o&% o8 %he *or+er& are &a%-&8-e" *-%h *or+-g e-rome%. So %he #oma!

&ho'$" ma-%a- -%. The orga-a%-o &ho'$" ma-%a- a" -mroe o &%a88 memerF& ar%-#-a%-o

- "e#-&-o ma+-g.

6


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9.3 CONCLSION

Co &a%-&8a#%-o -& %he geera$ a%%-%'"e %o*ar"& %he o *h-#h ar!

e%*ee %he -"--"'a$&. rom %he 8-"-g& a" aa$!&-&, -% -& #$ear %ha% %he $ee$

o8 &a%-&8a#%-o o8 em$o!ee& o %he o - %he orga-&a%-o -& goo". I% &ho*& %ha%

o &a%-&8a#%-o &%rog$! -8$'e#e& %he ro"'#%-e e88-#-e#! o8 a orga-a%-o

a" -#rea&e& e88e#%-ee&& ! ma+-g %he em$o!ee& more ar%-#-a%-e *-%h %he

-mme"-a%e &'er-or& a" ro-"-g o>%-me %ra--g rogramme&.

The ro$em '"er$!-g %he orga-a%-o *a& 8o'" a" oe#%-e&*ere 8rame" a##or"-g$!. The re&ear#h me%ho"o$og! *a& #o#e%'a$-e" %o

8a#-$-%a%e e%%er ro#e&& - %he a#h-eeme% o8 %he oe#%&.

The &%'"! o *or+er& &a%-&8a#%-o $ee$ reea$e" %ha% *or+er& *ere

&a%-&8-e" o maor-%! o8 %he 8a#%or&. The aa$!&-& %h'& %hro* $-gh% o ar-o'&

8a#%or&. S'-%a$e &'gge&%-o& *ere ro-"e" %o 8'r%her -mroe o &a%-&8a#%-o

$ee$.

The 8-"-g& a" &'gge&%-o& ro-"e" ! %he re&ear#her *-$$ he$ %he

orga-&a%-o %o -#rea&e %he &a%-&8a#%-o $ee$ o8 *or+er& a" %o mo%-a%e %hem -

%he-r o.

7


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EFEENCES

S&()h( P. i#, :O+$i$&i$l (h$'i, Pre%-#e> Ha$$ o8 I"-a Pr-a%e

L-m-%e", Ne* 5e$h-, N-%h e"-%-o, /#%oer =000.

P.S5$ $, : P(#(l /5$ (#5( M$$+((&, Koar+ P'$-&her&

Pr-a%e L-m-%e", 5e$h- Rer-% =000.

C.. M$i$, : P(#$l M$$+((& *M$$+((& ; /5$ (#5(#

H-ma$a!a P'$-&h-g Ho'&e, Ne* 5e$h-, E$ee%h e"-%-o, 1??3.

T.!(%$&(#8$$ $ d$i P$((% B D(#i+i+ $d M$$+i+ /5$

(#5( SH#&(#, /D8or" I9H P'$-&h-g 2o. Pr-a%e L-m-%e", Ne*

5e$h-.

8


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ESTIONNAIE

PESONAL DETAILS

Name : 5ear%me% :

e"er : Age :

Em$o!ee No. : ar-%a$ S%a%'& :

E"'#a%-oa$ 9$oo" ro' :

'a$-8-#a%-o :

Pl($#( (#)d & $ll &h( 5(#&i# i &h( 5(#&i$i(

1. Ho* $og hae !o' *or+e" - %he #oma!

a) $e&& %ha 3 mo%h& ) 3 mo%h& ; 1 !ear #) 1 !ear ; 3 !ear ") 4 !ear a" aoe

=. The h!&-#a$ *or+-g #o"-%-o& $-+e e%-$a%-o, &a#e, #$ea$-e&& a"e-rome%a$ #o"-%-o& are er! goo".

a) S%rog$! Agree ) Agree #) Ne'%ra$") 5-&agree e) S%rog$! 5-&agree

3. The *or+-g e-rome% ha& &a8e, #om8or%a$e, a" a"e@'a%ee@'-me%&.


4. The #oma! o$-#-e& a" ro#e"'re& are ma+-g &e&e %o me.



51/54

6. Proer he"'$-g 8or %he *or+ eD-&%& *-%h a"e@'a%e re&% (Tea L'#hrea+&)

a) S%rog$! Agree ) Agree #) Ne'%ra$

") 5-&agree e) S%rog$! 5-&agree

7. The orga-a%-o -& ro%e#%-g *or+er& 8rom r-&+ $-+e o##'a%-oa$ haar"&


. There -& o oer$oa"-g o8 *or+


?. The #oma! $ea"er&h- ha& ma"e #hage& *h-#h are o&-%-e$!ee8-%e" ! me


10. I am er&oa$$! #omm-%%e" %o %he #hage& e-g -m$eme%e" - %he#oma!

a) S%rog$! Agree ) Agree #) Ne'%ra$

") 5-&agree e) S%rog$! 5-&agree

11. I am &a%-&8-e" *-%h %he r-or-%-e& a" "-re#%-o& o8 m! "ear%me%

a) H-gh$! Sa%-&8-e" ) Sa%-&8-e" #) Ne'%ra$") 5-&&a%-&8-e" ") H-gh$! "-&&a%-&8-e"

1=. I am &a%-&8-e" *-%h %he e#o'rageme% g-e %o me *-%h- %he "ear%me%

a) H-gh$! Sa%-&8-e" ) Sa%-&8-e" #) Ne'%ra$") 5-&&a%-&8-e" ") H-gh$! "-&&a%-&8-e"

13. aager& - !o'r #oma! are o&-%-e ro$e mo"e$&


41


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53/54


54/54

ILIOGAP/Y

1. S%ehe. P. Ro-& ; O+$i$&i$l (h$'i5, -%h e"-%-o !re%-#e ha$$.

=. E"*-. 9. $-o ; Pii)l(# ; P(#(l M$$+((&, # ra* H-$$

Kog'&ha 2oma! L-m-%e", To+!o, &-D%h e"-%-o ; 1??.

3. 2.R.Ko%har- ; (#($h M(&hdl+H M(&hd# $d T(hi5(#,

-&h*a Pra+a&ha, &e#o" e"-%-o ; 1??0.

4. 2. 9. amor-a ; P(#$l M$$+((&, H-ma$a!a P'$-&h-g Ho'&e,

9oma!M4 ; 1??=.

P(#$l M$$+((& $d Id5#&i$l (l$&i#, S'$%a

2ha" a" So&, Ne* 5e$h-, T*e$8%h E"-%-o ; 1??6.

wee win tex project

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