welcome back!. william miller stephen rollnick o: open questions a: affirmations r: reflections s:...
TRANSCRIPT
Welcome back!
William Miller Stephen Rollnick
Motivational Interviewing: History
OARS
O: Open QuestionsA: AffirmationsR: ReflectionsS: Summarizing
Core Skills
Open Questions• Affirmations
• Reflections• Summarizing
OARS
Activity:
Is this an open or closed question?
O Who do you live with?
O What are your skills?
O Have you ever had a job?
O What hobbies, interests, clubs, groups, or recreation activities do you enjoy?
O What did you like about your job at the cafeteria?
Change this closed question to an open question
Do you manage your own money?
OARS
Affirmation vs. Praise
• Open Questions
• Affirmations• Reflections• Summarizing
Affirmations
Let’s Practice!
• Pair up• Think of someone you
don’t like• Tell your partner several
positive qualities about the person
• (You can’t say anything negative about the person)
OARS
Questions are for ME. Reflections are for YOU
• Open Questions• Affirmations
• Reflections• Summarizing
Reflections
• Simple: repeating or rephrasing
• Complex: focus is on meaning and emotion
What the Speaker Means
Thomas Gordon (1970)
The Process of Communication
Words the Speaker
Says
What the Listener
Thinks the Heard
Words Mean
Words the Listener Hears
Hearing
Reflection
EncodingDecoding
“I really want to
connect” (what the speaker means)
“Let’s take the dog for
a walk” (what the
speaker says)
“ He is afraid of the
dark” (What the Listener
Thinks the Heard Words
Mean)
“Go with me to take the dog out” (Words the
Listener Hears)
Hearing
Reflection to check out what the speaker means
A statement can sound like either a question or a reflection based on the inflection at the end of the statement“You don’t think this is a
problem?”“You don’t think this is a problem.”
“Working is important to you?”“Working is important to you.”
“You take pride in the chores you do?”“You take pride in the chores you do.”
TIP:
What if I make a mistake?
No Problem!
CAMPFIRE!!A fun and easy way to practice reflections
#1• Go outside with your group and Form a Circle• Person 1 makes a statement to person 2• Person 2 provides a simple reflection• Person 2 makes a statement to person 3• Person 3 provides a simple reflection
CAMPFIRE!!A fun and easy way to practice reflections
#2• Remain in the circle• Person 1 makes a statement • Person 2 provides a reflection• Person 3 provides a reflection
(on the same statement)• Person 4 provides a reflection• Person 5 provides a reflection
Summaries
• Open Questions• Affirmations• Reflections
OARS
Summaries
Collecting
LinkingTransiti
on
Dan Franks: [email protected]
Rosalie Galliher: [email protected])
Heather Lynch: [email protected]
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