welcome infor india partner...

Template v5 October 12, 2012

1

Welcome Infor India Partner Summit

Kenneth Tay

Senior Principal Solution Consultant, Infor APAC


2


3

Welcome to our 3,108 new customers


4 Copyright © 2012. Infor. All Rights Reserved. www.infor.com

4

APAC Wins & Customer Case Studies


5

APM Automotive


6

Win Report : Honda Trading Asia Customer Profile:

Honda Trading Asia ( www.hondatrading-jp.com/en/about_us/global_network/asia ) is the leading Automotive & Spare Part logistics service in Thailand.

Business Challenges :

There is a requirement of the good quality system which is stable enough to support the work system to be able to work in real time.

Back end ERP:

• Development system from HQ japan

Solution:

• Infor10 SCE 10.3 (WMS) + IDX

Competition:

• Local software

Expected Benefits:

• Support the growth of enterprise and improve the Flow of distribution.

• Support the steady growth of the company, while maintaining the service level of customers with better worker productivity.

• Support packing process

• The Infor Team

• Pongsak Vorasayan – Infor Channel Sales Manager

• Sutee Taechaprapasaeng – Prosoft

Infor SCE 10.3

http://www.hondatrading-jp.com/en/about_us/global_network/asia




7

Win Report : Queensland Urban Utilities Customer Profile:

Queensland Urban Utilities (QUU) http://www.urbanutilities.com.au/

QUU is a water and wastewater distribution and retail statutory body. QUU provides services to 1.3 million people who reside within QUU’s 14,364 square kilometre service territory, within South East Queensland.


From 1 July 2014, QUU will be required by legislation to specify, approve and deliver connection services to development customers independent of councils who currently provide these services.

Back end ERP:

• QUU’s new business function required a new industry specific solution

Solution:

• Infor Public Sector (8.3) CDR and DynamicPORTAL via a Saas subscription

• Infor Public Sector Saas Subscription = AUD$260,000

• EPAK = AUD$28,600

• ICS component = circa AUD$600,000

Competition:

• TechnologyOne; SAP; Microsoft Dynamics (partnered with Oakton)

Expected Benefits:

• Single solution providing workflow process support for the processing and approval of connection services

• Online customer portal for application submission, tracking, payment and interaction with QUU

• Single view for management and statutory reporting

The Infor Team

• Bruce Chadburn - Business Development Manager

• Aaron Likely - ICS Account Executive

• Michelle Thurecht - Business Solution Consultant

http://www.urbanutilities.com.au/

http://www.urbanutilities.com.au/


8

Client benefits (Live 15th September 14)

New legislation required QUU to accept domestic and commercial water planning applications online as water

development applications skyrocketed from 400 to 6000 per year. QUU needed a solution to:

· Implement a structured workflow that would support their compliance to legislative requirements;

· Allow their customers to submit their applications online;

· Automate customer interactions to minimise processing timeframes and staff workload;

· Automate electronic storage of application documentation;

· Provide easy access to KPI data for workload management.

We were engaged to build a customer portal for submission of such planning applications and we designed a

backend workflow to facilitate the processing of these applications. We implemented our Public Service’s

Dynamic Portal which enabled QUU to provide a secure portal for the creation, management and payment of

applications online, all within a very short timeframe.

Our Community Development and Regulatory (CDR) processes enabled fast turnaround of citizen applications

by guiding users online through intuitive assessment steps. The generation of decision notices to applicants was

automated, improving responsiveness and compliance rates. The solution also captured internal KPI data and

provided management with dashboards to manage workloads with direct access by their field service provider.

Our solution fulfilled QUU’s objectives 100% in their move to a more customer-centric model within the stipulated

short timeframe. With their move to the AWS cloud, resources were redeployed as they gained efficiencies in

labour.


9

Hyva Mechanics (China) Co., Ltd. LIVE WITH Infor ERP LN

Facts at a glance

Company name: Hyva Mechanics (China) Co., Ltd.

Industry: Machinery

Go-Live date: Oct 8, 2014

Cloud or On Premise: On Premise

Number of users: 50

Number of sites: 1

Location(s) of sites: Yangzhou, China

Implementation type (new/upgrade): Upgrade

Product(s) implemented in this go-live (list all - including versions): Infor ERP LN FP7 and barcode

ICS reference candidate? Yes


10

Client benefits

Hyva is a global multinational company founded in the Netherlands in 1979. The

company has facilities in Brazil, China, Germany, India, Italy and the Netherlands

manufacturing technical products and components used in connection with

hydraulic loading and unloading systems in commercial vehicles.

Hyva Mechanics has been using Infor’s LN FP3 for the past 7 years. Their new

global IT initiative was to unify a central platform for their corporate ERP and Infor

FP7 was chosen. The Yangzhou China site became the first site achieving this

objective.

Through this upgrade, Hyva Mechanics was able to make full use of LN FP7’s

Enterprise Planning and Project Control System to further streamline their logistics

and distribution processes thereby maximizing production efficiency. It gave them

flexibility in operations with enriched functionalities that met their business

objectives.


11

AkzoNobel will implement Infor SCM Demand Planning and Sales &

Operations Planning within one division (out of 3 in total) which encompasses

90 sites. They expect to see a very impressive ROI as proven by the CVA

we’ve.


12

Client benefits

FAW Group Corporation is a Chinese state-owned automotive manufacturing company headquartered in Changchun, China. Its principal

products are automobiles, buses, light, medium, and heavy-duty trucks and auto parts. Our solution is used in the customs supervision area

which comprises:

• a supervised warehouse

• a customs bonded warehouse

• an unbonded warehouse

• a container yard

The yard handles 20,000 containers of auto parts annually for FAW’s six automobile plants, such as FAW Volkswagen, FAW Toyota, FAW

General Motors, FAW-Audi and other local brands. The customer needed a solution to improve delivery turnaround time of their auto-parts as

their old system was not meeting their growth.

Our team designed a solution bringing the following value to their operations:

• Increased their operational efficiency by 30%;

• Eliminated paper work and ensured data are captured live from the customs area;

• Reduced human errors, enabling them to get online, real time information;

• Improved accuracy of information for their reporting;

• Made their operations auditable, with improved accuracy in inventory levels;

• Assisted in developing Standard Operating Procedures aligned to how our system works, making it easier for us to support them.


13

Taikoo Spirit AeroSystems


14

Taikoo Spirit AeroSystems


15

Diversion Industries Group

M3

Fashion Phase 1

Other Retail

Groups of the CEO

Integration

To

ETP

Phase 1 BI

Fashion

PLM Phase 2

Cloud

Or more licenses

KEY VALUE POINTS

• Strong industry-focus & customers – “it’s in our Jeans”

• Centralized, Robust and scalable system for a growing business

(ERP + POS + BI)

• Continued Support and Partnership with Infor

• Strong implementation group who both share and implement

good industry practices to DII Team

• Latest technology & continued innovation

Industry-specific +

Good Balance of

Consultants

1 DII-CCI

Simplified Processes

+ Architecture

2 Persistence + Responsiveness

Commercials 3


16

PT Abadi Nusantara Prima (Wong Coco)

Customer Profile Manufacturer, Distributor/wholesaler

Main product: Nata de Coco, Aloe Vera, Jelly, Fruit Main

market: North America, South America, Eastern Europe, Southeast

Asia, Africa

Solution M3 for F&B

Key Value Points Infor M3 enables multilevel Bill Of Material (BOM) for each

product, and this is the value added point compare with other

solution from competitors

http://id111523663.fm.alibaba.com/company_profile/trade_capacity.html




17

PT Abadi Nusantara Prima (Wong Coco)

Why Infor:

PT. MIS experienced in F&B Industry for over 10 Years

Key value added multilevel BOM

Discussion Focus: Hardware hosting; however company culture is to protect

data on premise

Future upsell opportunities d/EPM

BI

Office Automation


18

Patkol Public Company Limited.


20

Why did the customer choose Infor? • Good understanding of business requirements and could proof that the

solution would meet their business requirements.

• Great teamwork between Infor and Infor’s Partner to provide the solution.

• Infor 10x with Infor Ming.le made them confident to run their business.

• Infor SL is user friendly and flexible to adapt to their business requirements.

• Confident with Infor as an organization in the region including the local team for continuous and long term support.


21

Business challenges

• 3 companies using different systems

• No real time information available for decision making for each business unit

• System unable to support growth of company

Solution

• Infor M3, IPA

Competitors

• SAP

• Epicor

Account challenges

• Internal system (KH System) used in MSM Co was “designed” by the CEO

• Discovery was only done with Finance Manager

• SAP vendor was Felda Prodata

• Epicor was shown to be extremely user friendly

• ICS numbers were very high

• Sensitive topics

MSM Malaysia Holdings

Why Win

• Infor M3 is a good solution fit to their requirements

• Great teamwork between Sales & Presales to provide the solution

• Confident with Infor as an organization & its future direction

Future Upsell

• Additional Infor M3 licenses – signed another 100 licenses (19/Dec/2013)

• M3 Warehouse Mobility (WIP)

• M3 e-Commerce (WIP)

• ION & Ming.le

MSM operates the sugar business of Felda Global

Ventures Holdings Berhad (FGV). It produces, markets

and sells refined sugar products. The company conducts

its business principally through two operating

subsidiaries, Malayan Sugar Manufacturing Company

Bhd (MSM Co) and Kilang Gula Felda Perlis Sdn Bhd

(KGFP) which were established in 1959 and 1971,

respectively .


22

Business challenges

• Antiquated tech stack has made it difficult to maintain their existing WMS (EXE3X).

• Difficulty in acquiring and maintaining specialised resources.

• Need a highly customizable system to adapt to dynamic customer needs .

• Already has an Infor WMS and is on maintenance.

• Deal was for acquisition of source code on lease as opposed to ourtright acquisition

Solution

• Infor SCE10.

Competitors

• Manhattan Associates ,

• Red Prairie,

• SAP EWM

DB Schenker is a wholly owned subsidiary of Deutsche Bahn AG that focuses on logistics. The company, created by reorganisation and rebranding of Deutsche Bahn subsidiaries, comprises a logistics division encompassing air, land, and sea freight, and a rail division made up from European rail freight companies.

DB Schenker

Why Won

• Infor SCE is a functionally and technically rich product which is already familiar to them

• Infor SCE passed Usability and deploy ability test set by Schenker during their numerous POCs

• Great teamwork between Presales / Sales / R&D / COE and ICS

• Confidenence with Infor’s ability to rapidly deploy solutions based on customer requirements

• Willing to treat infor as stratgetic partner globally

Upsell

• Global Source in september

• No clear CLOUD requirement

http://en.wikipedia.org/wiki/Subsidiary

http://en.wikipedia.org/wiki/Deutsche_Bahn_AG




http://en.wikipedia.org/wiki/Logistics

http://en.wikipedia.org/wiki/Rebranding

http://en.wikipedia.org/wiki/Freight_rail_transport


23

Win Report : Star Fashion Group Customer Profile:

Star Fashion Group ( http://www.sfg-th.com ) is

the leading Fashion Retailer (Cloth, Shoes ) in Thailand.


Star Fashion Group currently runs its DCs with manual operation. Due to the business expansion, Star Fashion Group has establish new internal 3PL company and established new DC with systematic Warehouse Management System.

Back end ERP:

• SAP

Solution:

• Infor10 SCE 10.3 (WMS ) , Sorter

Competition:

• SAP EWMS

Expected Benefits:

• Support the growth of enterprise and improve the Flow of distribution.

• Support the steady growth of the company, while maintaining the service level of customers with better worker productivity.

• Traceability of finished products and Lot Control /Better Reverse Logistics Management

The Infor Team

• Chumnan Narukont – Infor Business Consultant

• Ronnachart.Mahattanapreu – Country Sales Director

Infor SCE 10.3

http://www.sfg-th.com/




24

Company Profile

Industry: Power Generation

Website: www.fdcutilities.com

FDC Utilities, Inc. (FDCUI), a subsidiary of the Filinvest Development Corporation (FDC). It operations a 300MW power plant in Mindanao and a total of 190MW of power plants spread across the Visayas employing the latest in clean fuel technology.

FDC Utilities Inc (FDCUI), Philippines

Summary

FDC Utilities was looking for a solution to

manage assets and business operations

for two of their power plants.

The solution was supposed to be deployed

in 2 phases.

Required integration to SAP-FICO and

procurement system (PURIDIOM)

Pain Points

• Maintaining the history of maintenance information at the plant sites.

• To standardize maintenance procedures across all plant sites.

• Integration to Finance & Purchasing systems

• No visibility on available spare parts.

The Deal

Product(s): Infor EAM, Advanced

Reporting, MS Project Interface, Infor ION

SAP Connector, Infor ION 3rd Party

Connector.

Strategic Partner: Indra, Philippines

Competition: IBM Maximo, SAP

Potential Upsell opportunity to FDC Group.

How We Win

IBM Maximo was almost selected,

however before signing the PO owner

wanted to re-evaluate.

Did multiple demo’s to convince the

hostile users (previous Maximo users)

Micro-vertical Strategy: Infor EAM was

positioned as the business partner with

proven track record, and micro-vertical

focus in the power generation industry.

Strategic Selling: Capitalizing on our

references power generation in

Philippines (viz. EDC, Alto Power, Cebu

power etc.)

Strategic Alliance: Our partnership with

Indra helped us, as Indra had

implemented SAP-FICO for FDCUI.

Discussed Cloud option, but customer

was apprehensive to keep its data in US

Server.


25

Boonrawd Brewery Co.Ltd. Customer Profile:

Boon Rawd Brewery Co.,Ltd. ( http://www.boonrawd.co.th /) is

the leading Brewery, Soft Drink , Soda, Drinking Water , Snack

Manufacturer and Distributer in Thailand.

Business Challenges : Singha Corporation Co.Ltd. currently runs its DCs with manual operation.

Due to the business expansion, Singha Corporation Co.Ltd has

established Automated NDC and 4 Conventional RDCs with systematic

Warehouse Management System.

Back end ERP: • SAP

Solution: • Infor10 SCE 10.2 (WMS ) , IDX

• Murata ASRS

Competition: • SAP EWMS

• Daifuku

• Swisslog

Infor SCE 10.2

Non-Automated DC

http://www.boonrawd.co.th/




26

Boonrawd Brewery Co.Ltd. What solutions did we sell? Initial footprint vs. final solution choice

• Infor SCE & IDX

What were the key value points for the deal/customer?

• Full 3PL Solution (WMS,TMS, Billing, Labour Management)

• Solutions for both Automated DC (ASRS) and Conventional DC (RF-Device)

• Infor SCE is the Brain, ASRS is the Body

• Infor SCE can work with any ASRS/MHE and have lot of reference customer

Why did we win? – competitors / price?

• Functionalities

• Design the processed together with ASRS Partner

• Be the Connector between ERP and MHE

• Relationship with Key Sponsor / Decision Maker , Influencer

• Relationship with System Integrator

Did we discuss Cloud with them? Any interest? Readiness?

• No

Do we foresee future upsell opportunities? – potentially what?

• Boonrawd is our existing DP, AP Customer

• Target to sell more User License for Conventional RDCs roll out

• We target to sell Slotting, Route Pro, Network Design for the next phase


27

Lei Shing Hong (Singapore) Pte. Ltd • Solutions

• Infor SunSystems Financial (including Fixed Asset & Corp Allocation)

• Infor SunSystems Sales

• Infor SunSystems Purchasing

• Key value points

• Reporting & Integration to HK reporting

• Combined reporting across Purchasing, Sales. A/P, A/R, GL

• Competitor

• Oracle Financial

• SAP Business One

• Accpac

• Cloud

• Future upsell opportunities

• EAM

• d/EPM


28

Vietnam Mobile Services • Challenges

• No system to track the large asset quantity

• No system to manage maintenance

• Value of Infor EAM

• Full asset tracking

• Full suite of maintenance functionalities

• Cost tracking

• Why we won

• Trust - partner has good reputation in market

• Support on Solaris

• Price

• Functionality

• No interest in cloud

• No plans to upsell

Profile

• Vietnam Mobile Telecom Services (with the

brand MobiFone) is a major Vietnamese

mobile network operator headquartered in

Trung Hoa Nhan Chinh, Hanoi. Founded on

April 16, 1993, as a GSM launcher, MobiFone

is the first and currently third largest

telecommunications provider in Vietnam. It is

wholly owned by the state-owned VNPT.

Solution

• Infor EAM


29

Win Report : Coupland’s Bakeries Customer Profile:

Coupland’s Bakeries ( http://www.couplands.com/) are one of the leading Independent Bakeries in New Zealand. They produce a range of daily fresh bread, donuts, and sandwiches, as well as longer shelf life products such as biscuits and slices.


Although Coupland’s legacy ERP was designed specifically for bakeries, they feel that they have outgrown it and that it is now a constraint on their ability to grow their business and respond to changing business needs in an agile way.

Back end ERP:

• Golden Bake

Solution:

• Infor M3 13.2

Competition:

• Microsoft Dynamics AX, Infor Syteline

Expected Benefits:

• Flexible solution to enable process streamlining, removal of non value added admin

• An integrated solution between retail and wholesale customer, manufacturing operations, and supply chain planning.

The Infor Team

• Adam Lowe – Infor Senior Solution Consultant

• Balbinder Flora – Infor Principal Solution Consultant

• Cam Spear – Account Executive (EMDA – Infor NZ Channel Partner)

Infor M3 13.2

http://www.couplands.com/




30

Win Report : Toyota Material Handling Australia (TMHA) Customer Profile:

Toyota Material Handling Australia (http://www.toyotamaterialhandling.com.au).

Toyota Material Handling Australia has the widest range of forklifts and battery-electric warehouse products available in Australia, ensuring that whatever is required a suitable material handling solution can be supplied.


In order to drive business profitability and accountability TMHA require more flexible systems to be able to change and adapt business processes as required. Present version of M3 7.1 has been managed out of Europe and prevented such initiatives. Big portion of IT department effort has been to manage patches and fixes rather than to assist in business changes. Many functions has been managed outside M3 such as Equipment Quotations and Claims Management.

Current ERP:

• M3 7.1 Manufacturing and Distribution vertical managed out of Europe

Solution:

• M3 13.2 Equipment

Competition:

• Not applicable as upgrade of M3. More of internal corporate challenges to move to locally managed solution.

Expected Benefits:

• Consolidation and integration of business systems

• Support of new business initiaitives

• Autonomy to be able to react quicker to changes in market place

The Infor Team

• Steve Cobham (Account), Mike Woodbury (Services), Tony Tuite (Readiness)

• Christian, Bindy and Colin (Presales)

M3 Equipment 13.2

http://www.toyotamaterialhandling.com.au/

http://www.toyotamaterialhandling.com.au/


31

Win Report Pernod-Ricard Winemakers

Customer Profile:

PRW ( http://www.pernod-ricard-australia.com is the premium wine division of Pernod Ricard, the world’s co-leader in wine and spirits.

Their premium wine poportfolio is made up of leading premium wine brands from all over the world, including: Australia, New Zealand, Spain, Argentina and the USA.


• No Linkage between Demand with Supply • Robust Global Demand to drive decisions • No single set of planning numbers • No visibility of constrained demand for downstream planning activities • No ability to produce supply strategies and actions • No What if Scenario Modelling

Solution:

• Infor Integrated Business Planning (IBP) Base, Infor Sales & Operations Planning 10.4, Infor Supply+ 10.4, Infor ION Process for IBP

Competition:

• Extension to existing Demand Planning customer

Expected Benefits:

The overall project objective is to develop and implement an integrated Sales & Operational Planning Management system for Premium Wine Brands. The system shall provide;:

• Link Demand with Supply • Robust Global Demand to drive decisions • Master Data - single set of numbers • Provide visibility of constrained demand for downstream planning activities • Produce supply strategies and action • What if Scenario Modelling

The Infor Team

• Warwick Henderson – Infor Account Executive • Stephen Robinson – Infor Pre-Sales Supply Chain Planning

Infor S&OP 10.4

http://www.pernod-ricard-australia.com






32

Kirin (NTT Data) – New Logo

<Company profile>

- Industry: Beverage

- Revenue: 22.5B USD (2013)

- Employees: 3,984 (Kirin group)

- Location: Tokyo, Japan 6 breweries, xx DCs

- Kirin is No.2 of Japanese big 4 beer breweries. 3 companies – beer, wine (Mercian) & beverage are operating in its domain under parent holding company. There are also daily (milk) and overseas companies under Kirin Holdings.

<Business Challenge> - Replace old-aged in-house supply planning system.

- Consolidate existing silo of planning systems and Excel files into one,

single planning system across Kirin group companies.

- More accurate, high-quality plan to achieve high customer service

level with lower inventory and lower operation costs. Main focus is

reducing transportation and warehouse location costs.

- Reduce the staff workload to create a supply plan.

<Infor Solutions> Infor IBP (AP/AS), M3 (Procurement, ), BI

<Sales team>

- Hiroaki Kaku (Sales)

- Hiromi Sakai (Presales/SCP)

- Koji Sugimoto (Presales/M3)

<Deal details> - Infor advantages listed below let us win this deal.

- Numerous success stories in the brewery worldwide.

- Deep industry knowledge of “brewery”

- Rich functionality and flexibility of Infor AP/AS

- Complete solution offering with M3 BI

- Success at POC with customer’s actual data


33

Fast Retailing – Add-on to Existing

<Company profile>

- Industry: Apparel (SPA)


- Employees: 26,371

- Location: Tokyo, Japan 2,449 stores worldwide

- Fast Retailing is No.4 of world fashion SPA company with >800 stores in Japan and growing numbers in other countries. In addition to its primary subsidiary Uniqlo, it owns several other brands, including GU, Theory, Comptoir des Cotonniers and Princess Tam-Tam.

<Business Challenge> - FR has set the management plan which will aim at sales of 5 trillion yen (50B USD) in 2020 via the growth outside of Japan. “Global one” is their key message to realize this plan and IT infrastructure to support this program is called “G1 system”, which consists from the global implementation of Oracle EBS in FIN & HCM area, Infor Workbrain in T&A and Force.com in self-service applications. <Infor Solutions> Workbrain T&A, Intelligence (Cognos), virtual clock

<Sales team>

- Manabu Oura (Sales)

- Kiyoshi Tatebe (Presales)

<Deal details> - It is additional 100,000 employee license deal following the first one in 2010. - FR has decided to continue to use Workbrain in the world and has a plan to upgrade to new version of Workbrain. (ICS will propose before long) - Competitor : Japanese T&A solution - FR G1 system is used world-wide and G1 must have a functionality of multi-languages. Most of domestic T&A solutions have not its function.


34

Inaba Seisakusyo – New Logo

<Company profile>

- Industry: Office furniture Outdoor storage sheds

- Revenue: 292M USD (2013)

- Employees: 966

- Location: Tokyo, Japan 2 factories, 9 offices, 20 DCs

- Company profile

Engineering, Manufacturing, Sales and Support of Office Furniture and Outdoor Storage Sheds

<Business Challenge> Inaba is occupying dominant share on the office furniture, garage, and

outdoor storages market in Japan. Due to variety of products feature

and market needs. Its products stock keeping unit has been increasing.

Heavily customized domestic ERP come to limit of it’s capacity.

To address these issues, Rich graphical user interface to support

products visibility, Capability for high volume transactions in business

operations were required.

<Infor Solutions> SyteLine and option modules. Workbench, QCS,

<Sales team>

- Masahiro Okura (Channel)

- Nobuo Kanehara (Presales)

- Hitachi Systems (Partner)

<Deal details> - UCHIDAYOKO SUPERCACTEL (New version of current system)

- Rich graphical feature, document & image attachment function, grid

maintenance screen, office integration are strongly advantageous

against competitor.

- Strong and reliable presence of “Hitachi System” as SI in Japan

market.


35

F.C.C. – Add-on to Existing

<Company profile> - Industry: Auto supplier (Clutches)


- Employees: 7,027

- Location: Hamamatsu, Japan

USA, Mexico, Brazil, China,

Asean, India

- Company profile

F.C.C. Co., Ltd. manufactures clutches through

an integrated system extending from research

and development of frictional materials to

assembly of clutches. The scope of business

has been steadily expanding in stride with the

development of the automotive industry, enabling

F.C.C. to claim the top worldwide share in

motorcycle clutches. Our global production system

consists of 14 manufacturing facilities covering 10

overseas countries in addition to our Japanese

facilities

<Business Challenge> FCC is facing globalization with globalization of OEMs.

In this situation, They must be accomplished lower cost, delivery accuracy, uniform

good quality in the world.

So, they challenge that I build an IT base at the following points of view;

- Build Standard operation system

- Make a visibility in the world

- Make an agility

<Infor Solutions> LN

<Sales team>

- Kazuyuki Oguchi (Sales)

- Koki Sato (Presales/Auto)

- Tetsuya Morooka (Presales/LN)

<Deal details> - The project in Japan is going well and will go-live on Jan. 2015.

we suggested that FCC should do global expansion “standard

system” early because their overseas sales ratio is 80%.

- they evaluate our global expansion plan and ICS performance

- they added LN users for global roll out ,

expecting to add LN users and other solutions (BI, ION, Automotive Exchange)

continuously based on our proposal.


36

Isuzu Linex – Add-on to Exisiting

<Company profile> - Industry: Automotive logistics - Revenue: 439M USD (2013) - Employees: 511 - Location: Tokyo, Japan 10 DCs in Japan Thai, Indonesia, Malaysia, Chine Founded in 1916,Isuzu Motors has the longest history in Japanese vehicle manufacturers. Their key focus was to provide large vehicles which are becoming to be required in emerging in ASIA, where manufacturing globalization is increasingly expanded. They needed to build service parts delivery logistics in this area quickly and in safe.

<Business Challenge> Based on the fast increase of manufacturing globalization in ASIA, their

making large vehicle needs are becoming emerging, so following

increasing sales of vehicles, service parts distribution becomes to be

critical for their customer services in ASIA globally. They decided to

introduce WM 9.1.6 into Thai SC(Service Center) in 2011, it showed

good result as planned, then they considered to expand it to new SC in

Malaysia with the latest version SCE 10.2, so that they can build global

service parts distribution in ASIA in fast and most effective way.

<Infor Solutions> Infor SCE

<Sales team> - Kazuyuki Oguchi (Sales) - Isato Murakami (Presales) - Koki Sato(Presales)

<Deal details> - Infor SCE was competed with the solution which was proposed by a

3PL company. Based on the evaluation for cost, quality, and

possibility for future expansion of operations, they finally chose Infor

SCE to introduce to this new SC in Malaysia.

- Infor SCE is used mainly for service parts distribution in the area

where this SC covers and orders are managed on SAP and sent to

Infor SCE for shipping to dealers.


37

Mitsubishi Electric – New Division

<Company profile>

- Industry: Industrial equipment Industrial machinary Home electronics IT, Devices…


- Employees: 124,305

- Location: Tokyo, Japan

MITSUBISHI is the vast Electric company across Home Appliances to industrial automation, network, Energy and military equipment.

Its plant and sales office are located in the world.

<Infor Solutions> SyteLine

<Sales team>

- Masatoshi Maeda (Sales)

- Nobuo Kanehara (Presales)

<Business Challenge and detail profile> Power transmission and distribution systems division. ‒ Energy Management and Network Control Systems

‒ High-voltage Switchgears, Transformers

‒ Power System Stabilization Equipment. Protection and Supervisory Control Systems

Issues: Deep dependency to individual knowledge of manufacturing and manual operation. Informal drawing based operation caused difficulty of product standardization, and results that the cost control is in trouble.

Business transaction are splayed into old in-house system and excel.

<Infor Solutions> SyteLine

<Deal details> - POC activity for their business operation, Key concept are accepted by user

member in the plant. Finally they have confidence to implement SyteLine

against SAP. (MITSUBIISHI is the largest SAP USER in Japan)

- SyteLine’s standard capability of ”Bill to order” and “Engineering to order” is

important feature for their plant. Easiness and usability of SyteLine is the key

characteristic to make them favor to INFOR.

- Over two years continuous activity to this customer is rewarded.

We attacked 6 divisions before this success. Tight project budget is one of the

reason why we won against SAP.


38

Changchun - FAW International Logistics Center FAW-ILC, located in Changchun City, covers the area of 260,000 ㎡, has throughput of 100,000 TEU per year and owns 750m railway by-line. FAW-ILC is equipped with advanced and professional logistics equipment. It has the function of all weather customs supervision and control.

Business Challenges

• The former CYS, developed by themselves, can’t meet the present business requirement

• Meet the requirement of Customs supervision and bonded warehouse management;

• Efforts to increase efficiency/productivity especially in container yard management;

Infor Products they purchased:

· Infor SCE 10.2

· Infor ION 10.x

· Infor ION BI 10.x

Expected Results

· Improve the precision of management;

· Improve inventory accuracy;

· Improve business process control and visibility;

· Reduce operation cost and improve agility.

· Improve the decision process with information at finger.

Competition

· Shanghai Harbor e-Logistics software Co.,Ltd

Why did the customer choose us?

Infor was able to understand auto logistics business challenges

deeply and resolve their business pains by system demonstration to

let the FAW-ILC management team feel confident to manage and to

grow their business with Infor solutions.

Infor SCE keep being upgraded and have added lots of new features,

and Infor can provide wonderful maintenance service to customer.

Finally the customer recognized and selected Infor product.


39

KFM Kingdom Established in Hong Kong since 1987, KFM Kingdom is an advanced precision metal engineering solution provider in Hong Kong and the PRC.

Business Challenges

• Business visibility across Shenzhen, Suzhou, Shanghai, Xili manufacturing sites and Hongkong trading company;

• Finance compliance and consolidation – it is a public company in HongKong;

• Innovated and customized products with mass ECN processes;

• Multi-Mode manufacturing which covers Project based, Order based and Forecast based;

• Profitability analysis for customer order and product;

• Efforts to increase efficiency/productivity especially in logistics and manufacturing;

Infor Products they purchased:

· Infor Syteline

· Infor ION

· Infor Mong.le

· Infor Mongoose

Expected Results

· Prepare to growth with a reliable and scalable enterprise

software solution;

· Improve business process control and visibility;

· Reduce operation cost and improve agility.

· Improve the decision process with information at finger.

Competition

· Epicor Enterprise 9

· SAP Business Suite

· Microsoft Dynamics Axapta

Why did the customer choose us?

Infor was able to understand their business challenges and resolve

their business pains by system demonstration to let the KFM Kingdom

management team feel confident to manage and to grow their

business with Infor solutions.

The Infor Team demonstrated deep industry-specific knowledge and

gain the trust of the CIO through considerable knowledge base and

proactive approach.

The Infor solutions are easy to use and personalization with deep

industry functions, and are able to expand for future requirements like

ASRS integration, MES, and etc.


40

welcome infor india partner...

Documents