The Powerhouse Digital Backbone for Utilities

Welcome. Meet inniT M

Your benefits, our values

Customer CentricFuture Proof Cost effcient

About Customers loginHow it works Request demo

5 reasons to become a winning company with inni™

20 - 40% lower cost to serve with the scalable contract-meter-to-cash cloud platform

Highlyconfigurableplatformtodevelopnewproductstocreate value for your customers

Easy implementation reducing payback time through the modular and layered architecture

Unprecedented control with the integrated business intelligence and analytics design

No upfront platform investment required with the fee/connection payment

The Powerhouse Digital Backbone for Utilities

Welcome. Meet inniT M

Your benefits, our values

Customer CentricFuture Proof Cost effcient

About Customers loginHow it works Request demo

Who is Powerhouse?

The new standard in the energy businessAt Powerhouse we are not here to sell you energy, we are here to fast-forward your business in the rapidly changing energy and utilities market.

Always two steps ahead As pioneers in the exchange and transition of energy, we consistently set new industry standards.By blending deep knowledge of the market with digital expertise and skills we create smart solutions.Soyoucanoperateinanefficient,flexibleandcompetitiveway.

Creating winning solutionsEvery day, our talented crew of energy experts and digital natives dedicate their fresh and creative thinkingtocontinuouslyimprovingourmodularcloudplatformtofityourbusiness.Keepingitflawless,accessibleandsimple.

Powerhouse.

Company history2005 Start-up Power-house by PON

2004 Liberalisa-tion of the energy market

2005 - 2008 Fast growth in agricultural sector

2008 Powerhouse acquired by RWE

2010 Merger with West-land Energie Services

2008 Launch Powerhouse platform ‘Infinity’

2012 Entry into Belgium market

2012 Launch of Risk Navigator platform

2014 Development Unity platform

2014 Acquisition of Essent Indus-trial customer portofolio

2014 Launch Online Select & Buy

2014 Co-sponsor Volvo Ocean Race boat

2015 Opening Amsterdam Office

2016 Opening Madrid Office

2017 Development and commercialisation of 3rd generation platform

2016 Powerhouse part of innogy

2004 2008 2010 2012 2014 2015 2016 2017

source: company information

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A bit more on Powerhouse Powerhouse is a unique, vertically integrated energy service company. Our offering ranges from software solutions services to commodity services. While the cloud based Powerhouse platform is a contract-to-meter-to-cash solution for utilities, the IT platform also offers commodity, market and E+ services to end-users, e.g. factories, greenhouses, windmill parks etc. The platform reduces costs of executing the energy strategy, all while offering simplicity for its users to run their business.

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Powerhouse mission with the inni™ productThe transformation of the power and utility sector is happening now. The landscape is changing dramatically. Competition is fierce;customersofutilitiesingeneralarenotsatisfiedwiththeavailableofferings;and innovation is lagging, all preventing the creation of sustainable value for customers and thus future existence is in peril.

One vital success factor of utilities is a supporting application infrastructure at a predictable cost. Selecting a Meter Data Management (MDM) and Customer Information System CIS (including billing) to support your business is not a simple choice. The application software market is dominated by large monolithic players that have a track recordofbeingdifficulttoimplement,operateand, above all, require a large investment. Therearealsosolutionswithhigherflexibility,yet these are still challenging to implement or have limited scalability.

With the inni™ platform, Powerhouse offers somethingunique;somethingdifferent.Wewant to help companies become successful digital enterprises by becoming the digital backbone for their utilities. With inni™ the End-2-End business processes in a cloud IT infrastructureofferacostefficientbusinessstructure capable of massive data handling andflexiblebilling.

The inni™ platform allows users to focus on their customers, to surprise their customers by developing quickly new products and services matching their customer needs while offering them the best customer experience possible. For the inni™ platform developers costefficiency,flexibility,scalability,customer focus, and easy to implement, high configurability;allconsideredessentialtorunning a digital utility business.

Electricity Natural Gas Electric Vehicules Capacity Products Solar Panels Services Market Access

Supply Point to Supply Point Smart Buildings Decentral Production Green Data Hardware Energy Insights

Energy Advise Peer-2-Peer Prepaid energy Click & Deal Dispatching

Develop new products & services to create value for your customers

Digital Backbone for utilities

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Your benefits, our valuesFuture Proof

Unprecedented scalability supporting growth Easy to adjust to new market models & regulation Automatically updated to new industry standards Modular and layered technical design simple to connect via API management

Customer Centric Customer 360° cockpit for providing world class customer service Strong online & self-service for high end-customer satisfaction Easy to comment and create tasks with the ticketing communication centre

Cost efficient End-2-End design of all processes to lower the cost to serve per access point Competitive operational and IT costs with the SaaS model HighconfigurabilityofthesystempreventingcustomizedITdevelopment

Insight & control All data is stored, traceable and can be visualised via PowerBI Big data analysis supported Quickimplementationofreportingwithhighlyflexibleanalyticsenvironment

Easy to implement Pre-configuredimplementationoptionstoquicklysetupcustomeraccounts Flexible setup for the seamless addition of products Easy to create, manage, control and support API’s

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The inni™ platform functional overview

MARKET

CUSTOMER

BI & analytics

Process control

Marketing &

SalesContracting

Sourcing &

Pricing

BillingCustomer

InteractionMarket

Interaction

Payment &

Collection

Forecasting &

Metering

Portfolio Management

Security & Support

Inni App store

API management

Inni Layer Management

EMPLOYEES

1 Contracting

2 Market interaction

3 Customer interaction

4 Forecasting & metering

5 Billing

6 Sourcing & pricing

7 Marketing & sales

8 Portfolio management

9 Payment & collection10 Security & support

11 API management12 inni layer management13 BI & analytics14 Process control15 inni App store

The 15 modules of inni

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The inni™ platform functional overview

11 API management12 inni layer management13 BI & analytics14 Process control15 inni App store

The jobs the inni™ modules gets done

4 Forecasting & metering Ý To receive and/ or calculate correct metering volumes for calculating an invoice and support other modules which rely on correct metering data

Ý To have always a reliable volume (Expected Yearly Volume and Expected Monthly Volume) for in advance invoicing and contracting

Ý To ensure that the billing process is not interrupted, there is always a best available volume provided by metering

Ý Quickly solve errors by smart analyses of meter data issues/ errors with the identificationonmicro-level

1 Contracting Ý Create quickly new products which can be contracted and billed as stipulated in the contractbydefiningthebillingformulainthis module.

Ý Offer a ‘contract in a minute’ to potential end-customers via sales

Ý Provide ‘on the spot’ margin insights during the contracting/sales process to be able tofocusontheprofitabilityofcontractedcustomers

Ý To manage risks by keeping track of the credit worthiness of the customer and updates scores in the database

Ý Make it possible to quickly mutate and change products / services to apply new customer and market insights

Ý Changes, e.g. number of supply points, in contracts are easily processed to match the new customer reality

2 Market interaction Ý Monitoring all messaging going in and out to stay in control and act if there is an error signaled

Ý Monitoring all market processes (e.g. switching) going in and out to stay in control and act swiftly if there is an error signaled

Ý With the market connection feature it is easy to quickly change, update API’s (interfaces) with market parties

3 Customer interaction Ý Providingaflexibleandconfigurableself-service portal which provides access to all relevant customer information in a transparent (interactive) manner

Ý Managing and creation of customer-accounts to manage relation (party) structure and hierarchy

Ý Interactive communication between end users andcompanytoimproveefficiencybyquicklysolving issues and answering questions in order to create the best customer experience possible

Ý Provide complete overview of the Customer Life Cycle per customer including a 360° status overview to improve customer experience

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6 Sourcing & pricing Ý To structure (build up) every price possible with the price component building blocks to beusedtocalculatefinancialresultsforthebill of the end-customer

Ý To be in control and to track and trace the prices which are being provided to end-customers in contracts or commodity procurement

Ý To be always in control when an end user wantstosourceavolumewithaspecificpriceand limiting the sourcing risk

7 Marketing & sales Ý To integrate the CRM system with the IT system/platform handling all customer interaction and contracts so CRM users are always up to date with the latest status of the customer life cycle

8 Portfolio management Ý To be in control of the portfolio, source volumes for best possible price

Ý Identify risks on portfolio and /or individual end user level

Ý Accurately forecasting the portfolio

5 Billing Ý Scalable production on correct bills Ý Timely and complete billing by continuous calculation of the amount which needs to be billed based on billing formulas

Ý Tobeableconfigureeachbillbymatchingtheend-customerneedstoeachbill;whentobill,how to bill, and more

Ý To stay in control and assure the quality ofbillingwiththepossibilitytoaddflexiblevalidations in the automated billing process

9 Payment & collection Ý Matching payments with bookings Ý Handle reminders, late payment charges, defaulters and interfaces with collection agencies

Ý Coupling of payment and collection information with the CRM function to create good 360 degrees customer overview

10 Security & support Ý To ensure compliancy with European regulation on data protection

Ý To ensure an available and performing system covered by 24/7 support, either by phone, mail, web enhancing the user friendlinessandcostefficiency

Ý Data protection by encryption in transit Ý Guarantees the customer and company data isonlyvisibleandaccessibleforauthorizedusers and makes it impossible to see other data from inni™ -users

Ý FAQtohelpinni™userstofindsolutionsbefore opening a ticket at the inni™ -support deskimprovingcostefficiency

Ý Track, trace and monitor tickets send to the inni™ Support desk to stay in control

The jobs the inni™ modules gets done

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14 Process control Ý To handle business process orchestration using the open BPNM standard (Business Process Model and Notation) for both front-end and back-end processes. Back – end processes typically included Market Interaction style process such as reception of measurement data.

Ý Front – End Business Orchestration is used to guide system users through End-to-End business processes from one business user toanotherintheorganization

15 inni App store Ý Allow users to quickly download new updates and/or features of the inni™ platform

Ý Provides external developers to publish and/or share new applications, approved by inni™,tospecificusersortoallusers

Ý Users can make applications available for their employees based on their roles and end users

11 API management Ý To manage, control and support API’s effectively

Ý Providing a quick overview of all API’s and analytics

Ý Opportunity to create value through the API’s via the API economy

13 BI & analytics Ý To analyse data, share insights by transforming the data in actionable information

Ý To provide a 360-degree view for business users with their most important metrics in one place, updated in real time for a pro-active fact based steering of the business

12 inni layer management Ý Easy implementation of the inni™ product Ý Simpletochangeconfigurationsandprocessflowsoffunctionalitiesinthe3layers

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inni Layer management for easy implementation and configuration

Company layer

Country layer

Core layer

Company configuration

Country configuration

Webelievethatstandardizationisthekeyfactorinthesuccessofanefficient,scalableand cost effective IT system. However, we are much aware that every country and company hastheirownspecifics,andthusthereisroomforspecificationsinourstandardcountryandcompany layers.

The core layer consist of the inni™ platform with the 15 modular standard modules.The country layer is designed to make the inniplatformoperationalinaspecificcountry.Each country has different TSO’s, markets, regulators, tariffs etc. These ‘operational

settings’ are applicable for all companies in aspecificcountryandaremadeavailableby Powerhouse. However, if a customer of inni™ wants something different or extra this is also possible and is considered part of the customizationoftheinni™platform.

Thecompanylayeriswheretheconfigurationfor the products, branding, and customerportal is completed. Partly, this can be done viathestandardizedconfigurationoptions,oritcanbecustomizedtothespecificwishesofa customer.

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The core layerThe contract, meter-to-cash platform is the core layer of inni and takes care of all of the processes and functionalities needed to run the business. The high levelofconfigurabilitymakesinnieasytouseandveryflexibletomatchyourcompany. This is the digital backbonefor utilities.

The country layerThe operational settings of the country layer supports, for example, the connection with daily market APX in theNetherlands;theTSOAmprioninGermany;thedailymarketOMIEinSpain;orCentralAccessPointRegister EDSN in the Netherlands. Foreachcountry,thespecificoperational settings will be different in order to comply with local regulations.

The company layer For the company layer, there exists a setofpre-configuredstandardsettings;for example, product elements for a fixedprice,electricityproduct,oracustomer portal. We also under- stand that each company is unique and that thisisnotcapturedinstandardization.During the implementation of the company layer, this will be thedifferentiator but with the easy configurationsettingsthiswillbeapleasant and stress-free experience.

MARKET

CUSTOMER

BI & analytics

Process control

Marketing &

SalesContracting

Sourcing &

Pricing

BillingCustomer

InteractionMarket

Interaction

Payment &

Collection

Forecasting &

Metering

Portfolio Management

Security & Support

Inni App store

API management

Inni Layer Management

EMPLOYEES

Reference market

Forward market

Day ahead market

Imbalancemarket

Intradaymarket

Certificatemarket

Tax Tariffs Transport messages

Switchmessages

meteringmessages

allocation/ reconciliation

Central access point register

Multi brands

Products E+ Services

Marketing campaign

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Inni is designed to fast forward your companyWhy inni

™ is the solution for us

The full service providers“We are looking for a new platform so we are able to innovate and create new products for our customers without getting stuck in the middle due to our IT legacy. At the same time,we are not looking to start a new multi-million IT implementation project which is not in line with the reality of our industry.”

Seasoned pioneers“Our current system has brought us not only success, but has also allowed us to get to where we stand today, from a new entry to a competitive, appreciated brand. For our next step, we are looking for a new platform that is scalable to keep up with our growth but without losing our current flexibilitytodevelopnewproductsandservices.”

The green adventurers“We are a new, innovative company which has successfully worked with our customers toestablish that green is the way forward and that, together, we can work toward a more sustainable world. But now, we are looking for a new IT platform to make our goals come to fruition. The new IT platform needs to have a modern pricing structure, without large upfront investments, and should be able to quickly launch new products”

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Inni is designed to fast forward your company

The newbies“We are a company producing

and consuming large volumes of electricity and currently we have a contractwithanenergycompany;

however, with our expertise, webelieve that we can do better and take

care of our own energy business. For this, we are looking for a platform that

takes care of the IT challenge of contracting, metering and billing so we can focus on what

we do best.”

The working bees“We are industry-leading experts

in back-of-office processes for energy companies and help them run more efficient

operations with lower costs so that our customers can focus on their

customers. Currently, we work on their systems but are interested in

a system of our own to improve upon our services through

standardizationandkeepingourflexibilitytocustomize

the platform to fulfill our customer’s needs.”

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Your continuous business advantagesChoosing a new IT platform to run your utility business is a challenging process which, until recently, required repetitive updating every 5-10 years at high costs. With the important decision and implementation process, your IT system is already outdated when operational.

In the cloud energy landscape, your current IT systems for utilities will become outdated more quickly. With the fully cloud based Inni platform, we have created the best solution.

With the development of the digital backbone, Powerhouse is capable of offering new functionalities and applications for businesses just like yours. With constant updates. the life cycle of your IT system is enormously prolonged. In this way, your company can continue to focus on customer needs while creating value andcapitalizingonnewopportunities the market offers.

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Juan de la Pedraja MarinCommercial Development Manager

Powerhousejuan.pedraja@powerhouse.netT +34 600 975 801

Pascual Almendros MongeCommercial Development Manager

Powerhousepascual.almendros@powerhouse.netT +34 600 975 793

Roel DerksSales Manager Inni Platform

Powerhouse roel.derks@powerhouse.netT +31 621 547 950

Emile BerckmoesMarketing & Commercial Project Manager

Powerhouse emile.berckmoes@powerhouse.netT +31 634 941 527

Interested? Please contact us

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Van Diemenstraat 761013 CN AmsterdamThe Netherlands

T +31 88 770 77 15www.powerhouse.netinfo@powerhouse.net

Paseo de la Castellana 7928046 MadridSpain

T +34 91 791 66 14www.powerhouse.netinfo@powerhouse.net

Straat van Florida 23Post box 301361303 AC Almere The Netherlands

T +31 88 770 77 15www.powerhouse.netinfo@powerhouse.net