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Business in aChanging World

McGraw-Hill/Irwin Copyright © 2009 by the McGraw-Hill Companies, Inc. All rights reserved.

Information technology– processes and applications that create new methods to solve problems, perform tasks, and manage communication.

Technology – the application of knowledge, including the processes and procedures to solve problems, perform tasks, and create new methods to obtain desired outcomes

Information Technology (IT) is changing traditional products.

Technology is the driving force in advancing economic systems and the quality of life.

Technology – Impact on Our Lives

Shorten Data process time (82.9%)

Reduce Number of Clerical Staff (58.5%)

Reduction in storage space for document (56.1%)

Increase Span of control of Middle Management (51.2%)

No11%

Yes89%

The Vit Watch information system enhances management at Scheid Vineyards

•Breaks down time and location barriers•Global information access•Anytime, anywhere with wireless

Management Information System (MIS)

MIS & Data Collection

•Collect data•Store data•Update data•Process and present information

Database -- A collection of data stored in one place and accessible throughout the network.

Internet – Global information system than links many computer networks together.

World Wide Web – a collection of interconnected Web sites or pages of text, graphics, audio, and video within the Internet.

Intranet– a network of computers similar to the Internet that is available only to people inside an organization.

The Intranet

•PDA’s•Smartphones•Digital devices•Apple iPhone•Wi-Fi Networks•GPS•MMS

E-Business – carrying out the goals of business through utilization of the internet.

E-business has the same goal as traditional business.

•Business Man-to-Business Man(B2B)•Business Man-to-Consumer (B2C)•Consumer-to-Consumer (C2C)

E-business models

B2B– use of the Internet for transactions and communications between organizations & Offices

•Cisco•Ford Motor Company•General Motors•IBM

Business-to-Business (B2B)

B2C– delivery of products and services directly to individual consumers through the Internet

•Dell Computer•Map Quest•Expedia

Business-to-Consumer (B2C)

C2C– market in which consumers market goods and services to each other through the Internet.

•eBay.com•Amazon.com

Consumer-to-Consumer (C2C)

E-Commerce

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•Spam – unsolicited commercial e-mail. racking via Internet purchases

•Data gathering via “cookies”•Federal Trade Commission (FTC)•TRUSTe •Better Business Bureau Online

Privacy, identity theft, & intellectual property

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