Welcome

Sodexo Campus ServiceIntroductions

Jim Fjelstul Senior Vice President

Terry Truett District Manager

Edward Yduarte’ Operations Manager

Omar Muhammad Business Development

Sodexo Campus Service• Leading Provider of Comprehensive Service Solutions in The US, Canada, and Mexico

•Our Focus is University Food and facility management

• Sodexo employees over 145,000 people

•Our Average University/College partnership is 20+ years

•Community Involvement & focus on diversity

• University of Texas at Pan American

• University of Texas at El Paso

• Corpus Christi Hooks

• Wharton County College

• University of Texas at Austin

• Tulane University

• University of Incarnate Word

• Loyola University

   

Regional Partners

Sodexo Campus Service

UTB-TSC Dining Service Priorities•Innovative, quality food and service that will enhance the student experience on campus

•Meal plan options that provide value to students

•Exciting new dining operations

•First class catering operations for all segments of campus

•A professional management team that will focus on customer service

Exceptional Student Experiences

Create environments that promote an exceptional student dining experience at

The University

Of

Texas at Brownsville

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al

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The New University CenterQuality Standards

• High Quality Products• Prepared Fresh Daily• Menus Based on Campus Input• Well Trained Staff• Nutritional Information

Student Union - El Comedor

Menu Highlights• Fresh Salad & Soup Bar• Stacks Deli• Chefs Action Station• Classic Cuisine Entrees• Rotating Grill • Pizza & Pasta

   

Student Union Schematic

The Tandy Building Kiosk

Menu Highlights• Fresh Coffee & Tea• Gourmet Deli Sandwiches• Assorted Salads• Sushi• Fresh Fruit Cups • Parfaits•Freshly Baked Cookies

   

The Tandy Building

Simply to Go Image

The Library Cafe’

Menu Highlights• Full Espresso Coffee Bar• Jamba Juice & Smoothies • Gourmet Deli Sandwiches• Assorted Salads• Sushi• Gourmet Bakery Items• “Mini” C-Store

   

The Library Café Schematic

   

JAMBA JUICE KIOSK

The Library Café

   

Paseo Café (Future Installation)

Nutrition

• Holistic approach to wellness and healthy living

• Balanced Way Meals offered Daily

• Program addresses dietary trends and challenges

• Nutrition awareness at each dining location

Catering

Student Group Catering

Community Catering

Presidential Catering

Shoestring Guide Student Catering Guide

P residential M enu Presidential Menu

Community Catering

Classic

Presidential Catering

Presidential

   

Arts Center Schematic

University LibraryConcessions

• Selected branded menu items• Menu items based on the

preferences of the customer (Scorpion Fans!)

• Classic concession program– Fresh food & presentation– Just-In-Time production– Additional stands– Quick service

The New University Center

Our employees are provided uniforms based upon their work positions including chefs, cashiers, line servers, utility workers and student employees. In addition to uniforms, we provide our employees with extensive training and guidelines for customer service, food presentation and food safety. Training is ongoing and modules are utilized throughout the year to reinforce the high standards we bring to our campus dining partnership.

Uniform & Training Standards

   

A strong, customized, focusedmarketing plan is critical in our

efforts to:• Maximize usage of on-campus dining• Increase customer satisfaction withmore convenient and flexible dining

options• Deliver dining options with greater

emphasis on health and nutrition• Integrate dining into the campus life

experience

Marketing

   

Marketing

   

Heritage PromotionsSticking with the theme of food from faraway places, we are prepared to introducea series of events throughout the year thatdeliver education and information as wellas great dining experiences, while alsopromoting diversity and inclusion. Theseevents may include Cinco de Mayo,Hispanic Heritage Month and Chinese NewYear Celebrations, along with otherinternational and cultural celebrations

Combining Campus Fun with Dining

Marketing

Sodexo Experience

Our goal is to drive client retention and growth through engaged and motivated employees who provide outstanding customer service.

The Sodexo Experience is an essential component of CreatingExceptional Student Experiences.

The Sodexo Experience has three key elements:1. Customer Service2. Employee Recognition3. Team Huddles

   

The Future is in Our HandsWe are committed to conserving the Earth’s resources so that thefood, health and energy needs of today’s customers are met, whilewe work to protect the rights of future generations to enjoy thesame resources.

Supporting locally grown foods encourages distributors to expand the

supply of such products. Food Waste ReductionLocally Grown Produce

Waste Management

Alternative Packaging MaterialsRecycling

Sustainability

Jones Hall - Tiger DenFacility Enhancement

Fall 2010El Comedor

Updated paint/wall coverings (If agreed upon)

New platform signage

Electronic Meal System

New service wares

New small wares 

New Salad Bars

New staff uniforms

New staff training with a focus on Customer Service

*

Jones Hall - Tiger DenFacility Enhancement

Summer 2010New menus & electronic meal access system

Fall/Winter 2010Tandy Hall Simply to Go

(Installed by Christmas Break) 

Spring 2011 Library Cafe’

 Summer 2011

Complete renovation of El Comedor

HALO POS System

Syetem HighlightsAllows prepaid meal trackingA la Cart Meal PurchaseI.D. Card access Wireless option for concessionsTies to campus Blackboard system

ProvidesLow balance account notificationsStudent activity reportsOnline account recharge for DCB

 

Exceptional Student Experiences

WE PROMISE TO:

Create environments that promote an exceptional student dining experience at

The University

of

Texas at Brownsville