WELCOME TO EUROFM MEETINGFebruary 12. -14. 2014

Helsinki region, Finland

Content

This brochure will provide you with some general and practical information regarding EuroFM Members Meeting and your stay in Helsinki region.

The brochure contains:

Agenda – Wednesday, February 12, 2014 Agenda – Thursday, February 13, 2014 Agenda – Friday, February 14, 2014 Hotel Information Transportation Site visit and Side Events Explore Helsinki city

Contact details

You are cordially welcome to Helsinki region. We hope that your stay with us will be as enjoyable, pleasant and productive as possible!

Service Innovation and Design campus of Laurea University of Applied Sciences welcomes you to the EuroFM Members Meeting!

We hope that Laurea’s SID hub of research, development and innovation will work as a dynamic and inspiring meeting environment.

Agenda – Wednesday 12.2. Service Design, Finnish FM and skiing

10.00-12.00 EuroFM RNG meeting

12.00-13.00 Registration and lunch; Laurea SID Campus, Leppävaara, Espoo

13.00-13.15

Welcome speeches by Margit Lumia, Director, Laurea; Pekka Matvejeff, FIFMA Board member;

Ron van der Weerd, Chairman, EuroFM

13.15-14.15Service Innovation and Design in focus; Katri Ojasalo, PhD, Principal Lecturer, Laurea;

14.15-17.00 The first EuroFM network´s cross-country skiing championship

19.00 - Get together party at Restaurant Sunn* (host FIFMA, presenting Finnish FM award of the year by FIFMA)

All meetings, presentations and workshops will take place in Laurea Service Innovation and Design campus in Espoo (Vanha Maantie 9, 02650 Espoo, Finland)

Agenda – Thursday 13.2. EuroFM networking day

8.30-9.00 Coffee and registration

9.00-12.00 EuroFM Network Group meetings (ENG, PNG, RNG, CANG)

12.00-13.00 EuroFM audit commission

12.00-13.00 Lunch

13.00-16.00 EuroFM Board meeting

13.30-16.00 Presenting Finnish FM industry (site visit, Kontoret *)

16.30-17.30 Raising the Bar part two by Johnny Dunford/RICS

19.00 - Casual dinner event at Rymy-Eetu restaurant * (own cost)

All meetings, presentations and workshops will take place in Laurea Service Innovation and Design campus in Espoo (Vanha Maantie 9, 02650 Espoo, Finland);Site visit of Kontoret (Kampinkuja 2, 00100 Helsinki)

Agenda – Friday 14.2. Winter School presentations and EuroFM Members Meeting

8.30-9.00 Coffee and registration

9.00-11.00 RNG network meeting

9.00-11.00 Service providers meetings

10.00-11.00 EuroFM ISO workshop

11.00-11.30 Brunch

11.30-13.00 EuroFM general members meeting

13.00-15.00 EuroFM Winter School presentations

15.00- Tailor-made program on request (on-site visits, sightseeing, casual dinner etc.)

All meetings, presentations and workshops will take place in Laurea Service Innovation and Design campus in Espoo (Vanha Maantie 9, 02650 Espoo, Finland)

Hotel InformationSuggested Scandic Hotel Simonkenttä and Original Sokos Hotel Presidentti are both located in the heart of the Helsinki city. Central railway and bus stations are within 5 minutes walking distance from the hotels. All the main shopping areas and department stores as well as its most important sights are nearby.

Use the link below to get an access to the map:http://www.scribblemaps.com/maps/view/EuroFM/

Hotel Scandic Simonkenttä Sokos Hotel Presidentti

Address Simonkatu 9, 00100 Helsinki Eteläinen Rautatiekatu 4, 00100 HelsinkiWebsite www.scandichotels.fi www.sokoshotels.fi

Phone +358 9 68 380 +358 20 1234608

E-mail sales.helsinki@scandichotels.fi sokos.hotels@sok.fi

TransportationThe Helsinki Metropolitan Area has a very efficient public transport system. There are four forms of public transportation: buses, trains, trams and the underground. Information about public transport, including ticket prices and schedules, are at Helsinki Region Transport (HSL) web pages. http://www.hsl.fi/en

The online “Journey Planner” will help you to find the fastest route between two addresses at a given time. Click the link and just fill in the departure and arrival address and the expected time of arrival, and the Planner will give you several suggestions (bus, tram, underground or train) with exact timetables and maps. http://www.reittiopas.fi/en/

Getting To and From the Airport

Helsinki International Airport is located in Vantaa, 30 min from the city center. Finnair buses run every 20 min from the airport to Elielinaukio at the central railway station in Helsinki. Ticket cost EUR 6.30. The slower local bus (no.615, 620) cost EUR 5.00 and it stops at the square beside the railway station, Rautatientori. Alternatively, you can take a taxi to the hotel, Airport Taxi (Tel. 0100 4800) and Yellow Line Airport Taxi (Tel. 0600 555 555), it will cost around EUR 40-50. The central taxi reservation number in Es-poo is 0100 7300 and in Helsinki 0100 0700.

Getting to the Laurea SID campus

Laurea’s SID campus is located in the second largest city in Finland, Espoo, in Leppävaara district. Leppävaara can easily be reached by train from Helsinki city centre and by bus from the Helsinki-Vantaa airport (no. 540). Use following Laurea address for the “Jour-ney Planner” - Vanha maantie 9, 02650 Espoo. The commuter trains Y, E, U, S, L, and A go directly from Helsinki Central Railway Station to Lepävaara. The Leppävaara train station is approximately 300m from Laurea SID campus. The travel time by train from Helsinki centre to Leppävaara is approx. 10-15 minutes. For travelling between Leppävaara and Helsinki you need to buy regional ticket (seutulippu) for EUR 5.00. Tickets are sold at ticket machines or in the train by a conductor who usually travels in the rear carriages.

Use the link below to get an access to the map:http://www.scribblemaps.com/maps/view/EuroFM1/

Site visit

Site visit to Kontoret in Kamppi

On Thursday 13.2. at 13.30-16.00 (Presenting Finnish FM industry) everyone is welcome to attend thesite visit by Kontoret, who provide the space and tools for efficient meetings, working and co-working.

Meeting in Laurea SID campus lobby at 12.40 to go to Kamppi.

* Kontoret in KammpiAddress: Kampinkuja 2, 00100 Helsinki (Sähkötalo “Electricity building”)Website: http://www.kontoret.fi/en/

Use the link below to get an access to the map:http://www.scribblemaps.com/maps/view/EuroFM2/

Get Together party All participants are invited to attend Get together party in Restaurant Sunn* on Wednesday 12th at 19:00 hosted by Finnish Facility Management Association. We hope that you will enjoy Finnish cuisine that is a mixture of Eastern and Western flavors and traditions, influenced as well by its Nordic location.

* Restaurant Sunn Address: Aleksanterinkatu 26, 00170 Helsinki.Website: http://www.restaurantsunn.fi/english

Use the link below to get an access to the map:http://www.scribblemaps.com/maps/view/EuroFM3/

Casual dinner event

On Thursday 13th at 19:00, will be organized a casual dinner event at Rymy-Eetu restaurant (own cost), where you will havea possibility to spend a quality time withcolleagues and new friends.

* Rymy-Eetu restaurantAdress: Erottaja 15, HelsinkiWebsite: http://rymy-eetu.fi/eng/

Side Events

Side EventsFinland is particularly beautiful during the winter time. It provides uniquely beautiful views that combine snow, ice, sky and sea. Finns are true nature and outdoors sports lovers and though the Finnish winter lasts almost half a year, Finns have thought plenty of activities to fill the time. We will make sure that you experience one of them.

The first EuroFM network’s cross-country skiing championship

On Wednesday 12th at 14.15-17.00 will be organized the first EuroFM network´s cross-country skiing championship in Leppävaara Sports park in Espoo next to the Laurea SID campus. Cross-country skiing is a part of Finnish culture. Learning it is fairly easy and it is suitable for everybody.

The competition will be arranged as a relay (4 skiers/team). Each EuroFM Network Group can have their own team and register to Olga Guscina (olga.guscina@laurea.fi) by providing team members’ names, height and shoe size. The skiing equipment will be arranged for you. Dress warmly and enjoy it.

Another substantial part of the Finnish culture is sauna. On five million inhabitants there are over two million saunas in Finland. After cross-country skiing championship all members are invited to warm up in Laurea’s SID campus saunas. There are separate male and female saunas. Laurea will take care of towels for you.

Explore Helsinki city

English is the most commonly used language for international communications. Finland is offi-cially bilingual country, with 6% of the population speaking Swedish. However, a number of Finns also speak German and French. The Finnish language is reputed to be quite difficult. However, Finns will be pleased if you can master even just a couple of words. Have a go and make someone smile.

Yes / No Kyllä / EiPlease / Thank you KiitosYou are welcome Ole hyväExcuse me AnteeksiI don’t understand you En ymmärrä sinuaDo you speak english? Puhutko suomea?Good morning Hyvää huomentaGood evening Hyvää iltaaHello Hei/MoiGoodbye NäkemiinWhat’s your name? Mikä on nimesi?My name is… Nimeni on…I’m from… Minä tulen/olen…… Germany … Saksasta/saksalainen… the Netherlands … Hollannista/hollantilainenHelp ApuaExcuse me, where’s… Anteeksi, missä on…… the train station? … rautatieasema?… the airport? … lentoasema?Where can I buy a ticket? Mistä voin ostaa matkalipun?How much does it cost? Kuinka paljon se maksaa?Open / close auki / suljettuPush / pull työnnä / vedä

Helsinki is younger and smaller than most of the other European capitals, however, it is very ver-satile city and offers something to see, do and experience in every area, for everyone. Helsinki is a charming mix of styles, a blend of modernity and the old world. The city boasts of wide avenues, clean roads and historical buildings. Helsinki Central railway and bus stations are in walking dis-tance from most important sights and the main shopping areas and department stores.

If you are interested in exploring the city of Helsinki, let us know and we will be more than happyto organize the sightseeing program on you request on Friday 14th.

Do you speak Finnish?

Contact Details

Laurea University of Applied SciencesLaurea SID Campus in Leppävaara

Vanha Maantie 9, 02650 Espoo, Finlandwww.laurea.fi/en

We hope that you found this brochure helpful and informative.We are looking forward to see you in Finland!

For more information about the country visit: http://www.visithelsinki.fi/enhttp://www.visitfinland.com/http://www.sightseeinghelsinki.fi/

If you have any questions or need additional information, please contact:

Olga GuscinaOlga.Guscina@laurea.fiMobile: +358 40 6301240

Pekka MatvejeffPekka.Matvejeff@laurea.fi Mobile: +358 40 1372363

Notes