welcome to make a difference embassy suites gm brand training
TRANSCRIPT
Make A DifferenceService Culture
Defi nes how we treat our guests, each other and the world outside our hotels
Gracious, engaging and caring... making a difference in the lives of others in ways both big and small
Embassy SuitesService Statement
Embassy SuitesBrand Pillars
• Two Room Suites• Full complimentary cooked to order breakfast• Nightly Manager’s Reception• Open atriums
Embassy Suites gives guests more of what matters — more space, more amenities, more value
More Reasons to Stay
Welcome to Embassy Suites GM Brand Training
Brand PurposeEmbassy Suites exists to deliver an upscale experience with a more gracious, relaxed, and home-like atmosphere that provides guests with a great level of convenience, choice, and control
Make A DifferenceService Culture
Defi nes how we treat our guests, each other and the world outside our hotels
Gracious, engaging and caring... making a difference in the lives of others in ways both big and small
Embassy SuitesService Statement
Embassy SuitesBrand Pillars
• Two Room Suites• Full complimentary cooked to order breakfast• Nightly Manager’s Reception• Open atriums
Embassy Suites gives guests more of what matters — more space, more amenities, more value
More Reasons to Stay
Welcome to Embassy Suites GM Brand Training
Brand PurposeEmbassy Suites exists to deliver an upscale experience with a more gracious, relaxed, and home-like atmosphere that provides guests with a great level of convenience, choice, and control