welcome to the 12 th annual
DESCRIPTION
Welcome to the 12 th Annual. Platinum Sponsor:. June 2 – 4, 2010 Millennium Knickerbocker Hotel, Chicago, Ill. WELCOME. Stephanie Drake ASHHRA Executive Director. WELCOME & OVERVIEW OF AGENDA. Karmen R. Reid, CCP, PHR Section Head, Salary Administration Mayo Clinic. - PowerPoint PPT PresentationTRANSCRIPT
Platinum Sponsor:
June 2 – 4, 2010Millennium Knickerbocker Hotel, Chicago, Ill.
WELCOME
Stephanie DrakeASHHRA Executive Director
2
WELCOME & OVERVIEW OF AGENDA
Karmen R. Reid, CCP, PHRSection Head, Salary Administration
Mayo Clinic
3
Platinum Sponsor
7:00 – 8:00 a.m. Registration8:00 – 8:30 a.m. Breakfast8:30 – 8:35 a.m. Welcome – Executive Director, Stephanie Drake8:35 – 8:45 a.m. Karmen Reid, regional director8:45 – 9:05 a.m. AHA/PMG Overview, Jeffery Payne, ASHHRA Board President9:05 – 9:10 a.m. Sponsor/Speaker Introduction, Jeffery Payne9:10 – 10:00 a.m. “Sponsor Presentation” - Brodie Wood and Shelley Weiner, Diversified Investments Advisors10:00 –10:15 a.m. Break10:15 - 11:00 a.m. WOW - Chapter Best Practices – Barry Lindeman and Lynette Walker 11:00 – 11:45 a.m. WOW Best Practices cont. (in small groups) – Barry and Lynette facilitate11:45 a.m. – 1:00 p.m. Networking Lunch1:00 – 1:45 p.m. HR Leader Model – Karmen Reid and Grace Moffitt1:45 – 2:15 p.m. Mentoring/Competencies-Self Assessment - Facilitated by Jim Papp/Maureen O’Keeffe2:15 – 2:30 p.m. Break2:30 – 3:15 p.m. Breakout by Chapter Size – Facilitated by Carol Bank3:15 – 4:25 p.m. ASHHRA Introduces Draft Strategic Plan to Chapter Leaders4:25 – 4:30 p.m. Request for Volunteers Dan Zuhlke, immediate past president, ASHHRA4:30 p.m. Comments/Announcements/Adjourned5:30 – 7:00 p.m. Reception – Sponsored by:
4
AHA & ASHHRA OVERVIEW
Jeffery PayneASHHRA Board President
Vice President, Human ResourcesLakeland Regional Medical Center
5
Platinum Sponsor6
Platinum Sponsor
• Founded in 1898• Board of Trustees
• Strategy• Policy
• 501c6• Chicago and DC based staff– 9 regional staff– State hospital associations
Platinum Sponsor
Platinum Sponsor
• Member Relations (Chicago)– Institutional members/CEO– Regional Policy Boards– High touch contacts
• Advocacy & Public Policy (DC)– Federal relations – Legislative & Executive– Public Policy
• Media Relations (DC)• AHA resource center (Chicago)
Platinum Sponsor
• AHA Solutions - Endorsed partners and ‘platforms’• AONE - Nurse executives & managers• Center for Healthcare Governance - Hospital Trustees
and Physician relations• Health Forum - Publishing/Data (ICD-10) and
Education• HRET - High performing systems of care• PMGs – Personal Membership Groups• Quality Center - HPOE• Shared Services - IT, HR, Finance, Legal
Platinum Sponsor
• PMG Division– 32,000 members– 78 employees
• PMG staff– Employees of the AHA – Association professionals/content experts– Report to Executive Director/manager
• Boards of Directors– Volunteers & advocates (elected/appointed)– Advisory (content expertise)– Establish strategic direction, plan & budget to
support it
Platinum Sponsor
Platinum Sponsor
Personal (individual) membership groups:– ACHI (community health)– AHRMM (materials management)– AHVRP (volunteer resource professionals) – ASHE (facility managers)– ASHES (environmental services)– ASHHRA (human resources)– ASHRM (risk management)– At-Large (former board members, students)– SHCA (consumer/patient advocates)– SHSMD (strategy & market development)– AHA – Certification Center (7 programs)
Platinum Sponsor14
• Health Reform Implementation– Website content and Webinars– Advisories– Legislative summaries– ASHHRA Health Reform Toolkit– Labor Issues– Workforce Challenges– Medical Liability Reform– Administrative Simplification
Platinum Sponsor15
• Clinical Integration (Anti-trust; Stark; CMPs; Anti-Kickback, etc.)• Improving Quality and Safety/HPOE• HIT• Medicare (funding, payment reform, PFP, bundling, IPPS, teaching
hospitals, rural hospitals, 340B drug discount, physician payment, RACs
• Medicare (funding, payment reform, PFP, bundling, IPPS, teaching hospitals, rural hospitals, 340B drug discount, physician payment, RACs)
• Medicaid (funding, S-CHIP, DSH, Medicaid Integrity Program, etc.)
Platinum Sponsor16
AHA Strategic Plan 2010-2012GOAL 1: Advance a Healthcare Delivery System that Improves Health and Health CareGOAL 2: Optimize Operational Effectiveness of the AHA
Health for LifeHPOEPersonal Membership Group Initiatives
Platinum Sponsor17
SPONSOR PRESENTATION
Brodie Wood and Shelley Weiner
Diversified Investment Advisors
18
B R E A K
Platinum Sponsor
19
WOW!!! BEST PRACTICES
Barry Lindeman, SPHRDirector, Human Resources
Clark Regional Medical Center
20
Lynette Walker, RN, Ph.D.Director, Human Resources
Central Baptist Hospital
&&
NETWORKING LUNCH
Platinum Sponsor
21
HR LEADER MODEL
Karmen R. Reid, CCP, PHRASHHRA Board Member,
Section Head, Salary AdministrationMayo Clinic
22
Grace MoffittASHHRA Board Member,
V.P. Corporate Human ResourcesMoses Cone Health System
&&
MENTORING, COMPETENCIES& SELF ASSESSMENT
Jim PappASHHRA Region 2 Consultant,
Manager, Organizational Development
DuBois Regional Medical Center
23
Maureen O’Keeffe, SPHRASHHRA Board Member,
System VP, HR & Strategic Planning
St. Luke’s Health System
&&
MENTORINGTHE ASHHRA WAY
Jim PappRegion 2 Consultant,
Manager, Organizational Development
DuBois Regional Medical Center
24
Platinum Sponsor
• Origin in ancient Greek mythology• Ulysses was heading off to fight in
the Trojan War– He asked his trusted friend (Mentor)
to be the tutor of his son, Telemachus
– With Mentor’s help, Telemachus learned to fish for himself
25
Platinum Sponsor
Built around theHuman Resource
LeadershipCompetency Model
26
Platinum Sponsor
1. Human Resources Delivery
2. Healthcare Business Knowledge
3. People Strategies
4. Personal Leadership
5. Community Citizenship
27
Platinum Sponsor
Self-Evaluation ToolExamine your personal
strengths and identify your priorities for improvement
28
Platinum Sponsor
• Strengths• Common Interests• Job Responsibilities• Size of their Organization• Specific Competencies a Mentee needs to
develop
29
Platinum Sponsor
• Seasoned Health Care Leader• Committed to Developing Talent• Interested in Reverse Mentoring• Desires to Develop other Professionals within
their Career• Can Commit the Time to Devote to a Mentee• Committed to Continuous Learning• Sees the Value of a Mentoring Relationship
30
Platinum Sponsor
Communications / Listener– Create a trusting relationship by showing respect
through attentive listening and maintaining confidentiality
Counselor Mentee outlines career goals Mentor helps set career objectives that are
specific, measurable, attainable, results-oriented and time-oriented, but adaptable
31
Platinum Sponsor
• A new-to-the-profession health care HR practitioner (in the field less than five years)
• HR professionals transitioning into or out of the hospital setting• HR professional desiring to round out their HR knowledge and
refine their expertise• A leader who is trying to determine their next career step• Someone who has a strong desire to excel in his/her profession• A person who has the time and energy to invest in a mentoring
relationship• An HR professional who believes that continuous learning is the
way to success• Someone who is open to change, honesty, self-reflection and
coaching
32
Platinum Sponsor
Communicate and Listen Effectively
– Relationship must be honest, open and trusting
– Assume responsibility for the partnership, cultivate a relationship with your mentor to establish your career objectives, focusing on what you want out of your health care HR profession
– Be open to new ideas and feedback
33
Platinum Sponsor
• Get to know one another, strengths, opportunities for growth
• Discuss interests both in and out of work to determine common grounds
• Initial meeting can be similar to the feelings of a job interview
• Discuss each party's expectations• Discuss any prior mentoring experiences• Discuss your reasons for participating in the
mentoring relationship
34
Platinum Sponsor
Refer to the HR Leader Self- Assessment Tool Review results Compare results to mentor’s results Focus on areas for improvement and strengths Review with your mentor the HR Leader
Mentorship Competency Guide Explore the activities and resources individually
or as a team Set your development objectives together
35
Platinum Sponsor36
All participants can join in bimonthly Conference Call to discuss
“hot” HR topics
Platinum Sponsor37
Most Pairs schedule monthly calls to cover the
subjects suggested in the
Mentoring Program Guide
Platinum Sponsor
• HR Leader Model Competency Guide• HR Leader Guidebook• Self-Assessment Tool• HR Leader Model Journal
38
Platinum Sponsor
• Manual developed to bring structure to the mentor/mentee relationship
• Consists of five chapters, one for each competency
• Each chapter contains information on transitioning the HR role to a more strategic nature and the skills that are necessary to demonstrate competency based upon the new HR model
• Contains 15 lessons
– Three for each competency– To be completed in one year
39
Platinum Sponsor
Chapter Two: Health Care Business Knowledge
“Embrace New Learning” Lesson 2: Financial Skills
Discuss monthly reports and statements
for your department
Mentor:
• Identify important items
• Offer tips on staying within your budget
40
Platinum Sponsor
• Identify strength and priorities for improvement• Help match mentor and menteeINSTRUCTIONS:
1. Go to ASHHRA Web site and review HR Leader Model animation and descriptions of the HR Leader Competencies
2. Review competency definitions and related questions in the tool
3. Recall activities over last year, match those activities to the HR Leadership competencies, evaluate self to access your proficiency and competence in performing each activity
4. Your results should tell you where to focus and your mentor should help
41
Platinum Sponsor
HR DeliveryDevelop HR Strategic Plan that drives HR initiatives from organizational and business strategies
Healthcare Business KnowledgeUnderstand and support effective programs associated with current trends in service delivery across the continuum of care (e.g., joint ventures, contracting and outsourcing)
42
Platinum Sponsor
Community CitizenshipBuild effective relationships with internal and external customers
People StrategiesCreate programs that support the alignment of employees with the desired culture.
43
Platinum Sponsor
Personal LeadershipAct as a passionate champion for the mission, vision and values of your organization through your own personal behavior and action
44
Platinum Sponsor
1 = Opportunity for new learningNever applies; No Confidence
2 = Development OpportunityRarely applies; Relatively Inexperienced
3 = Approaching ProficiencySometimes applies; Some Confidence
4 = ProficiencyUsually applies; Confidence in most Situations
5 = MasteryAlways applies; Can do Always
45
Platinum Sponsor
Success Strategy Tool• To document your desired outcomes in
fostering the Mentor/Mentee relationship• Joint Effort
46
Platinum Sponsor47
MenteeMentee: : Objectives / Objectives / HR Leader HR Leader
Competencies Competencies to Developto Develop
Projects/Projects/Activities to Activities to
Achieve Achieve Objective Objective ((refer to HR refer to HR
Anatomy Anatomy Competency Competency
Guide)Guide)
MentorMentor: :
Define how Define how the mentor the mentor
will help the will help the mentee to mentee to
achieve stated achieve stated objectiveobjective
Complete by:Complete by: StatusStatus
Platinum Sponsor
Jamie MacanderASHHRA
312-422-3729• First Formal Program – January 2009
• Matches made & mentor/mentee meet at Annual Conference• This Year 10 Mentor / Mentee Pairs
•Mentoring Program, First Time Attendee & New-to-the-Profession Reception at the 2010 Annual Conference – Join 2011 Mentoring
Program and Receive Invitation
48
B R E A K
49
Platinum Sponsor
BREAK OUT SESSION
Carol J. BankRegion 5 Consultant,VP, Human Resources
Divine Savior Healthcare
50
INTRODUCTION OF ASHHRA DRAFT of STRATEGIC PLAN
Jeffery Payne, SPHRASHHRA Board President,
Vice President, Human ResourcesLakeland Regional Medical Center
51
Platinum Sponsor52
Platinum Sponsor
1. Looking at the Value Model below, what does it say to you as a chapter leader? What is the story behind it? What tag line would you recommend to help explain this Value Model?
53
Platinum Sponsor
• OBJECTIVES - A high-level achievement. • STRATEGIES - A way to describe a series of tactics or specific actions.
54
Platinum Sponsor
2. When looking at the strategic plan, do you understand the objectives (top row)? Can you understand and could you explain the relationship of the strategies (second row) to the objectives?
Be the first choice for health care HR
knowledge
-A known source for the Health Care HR
community
Be a trusted organization
-Deliver quality services that develop
the health care HR profession
Lead a diverse and expansive health care
community
-Engage with, diversify and enhance
membership
Be the influencer of health care HR
workforce policy, best practice and procedures
-Increase reliability and visibility in the health
care community
Develop the resources to
effectively share knowledge
Continually develop and expand
resource and service lines as needed by our
community
Develop a community of
influencers
Support chapter/ regional growth
and business objectives
Collaborate with strategic partners
on workforce issues
55
Platinum Sponsor
3. Now, look at the Value Model in the left hand corner of the strategic plan. What would each of these audiences say about the strategic plan? What do each of these audiences want and what will they get if ASHHRA executes this plan?
56
Platinum Sponsor57
VOLUNTEERING
Daniel ZuhlkeASHHRA Immediate Past Board President,
Vice President, Human ResourcesIntermountain Healthcare, Inc.
58
QUESTIONS & OPEN DISCUSSION
Facilitated byKarmen R. Reid, CCP, PHR
ASHHRA Board Member,Section Head, Salary Administration
Mayo Clinic
59
NETWORKING RECEPTION
Location: Continental Room Mezzanine Level
Sponsored by:
60
Platinum Sponsor61
OVERVIEW OF AGENDA
Karmen R. Reid, CCP, PHRASHHRA Board Member,
Section Head, Salary AdministrationMayo Clinic
62
ADVOCACY UPDATE
Doug JontzAdvocacy Committee Member,
Regional Vice President of Human ResourcesSSFHS – Northern Indiana Region
63
Chapter Leadership ConferenceAdvocacy Committee Review
June 4, 201064
Platinum Sponsor65
• Region 5 – Doug Jontz– CAN, IL, IN, MI, OH, WI
• Region 6 – Steve Hodges, SPHR– IA, KS, MN, MO, NE, ND, SD
• Region 7 – Felicia Miller, M.B.A, SPHR– AR, LA, OK, TX
• Region 8 – Ellen Rehmar, MPA– AZ, CO, ID, MT, NM, UT, WY
• Region 9 – Gail Blanchard Saiger– AK, CA, HI, NV, OR, WA
• At-Large – G. Roger King– James Trivisonno
• ASHHRA Staff Liasons– Stephanie Drake– Jamie Macander
• AHA Liaison– Carla Luggiero
Committee Chairperson – Les Abercrombie
65
• Region 1 – Mike Paruta– CT, ME, MA, NH, RI, VT
• Region 2 – Marcia Telthorster– NJ, NY, PA
• Region 3 – Lee Byrd, SPHR, LALFA– DE, DC, KY, MD, NC, VA,
WV• Region 4 – Jamie Parsons,
SPHR, FACHE– AL, FL, GA, MS, PR, SC, TN
Platinum Sponsor
• Federal Legislation– Annual Hill Visit– ASHHRA E-Mails– HR Pulse Articles– Annual Conference Update
• Labor Relations– IRI Union Organizing Survey– Jones Day/IRI Conferences– Annual Conference Update
66
Platinum Sponsor
• Identify federal legislation and assess its impact on health care employment.– Work with American Hospital Association (AHA)
•Develop position papers– Patient Lifting
• Focuses on the issue that hospitals rely on the nurses’ expertise as to what is right for each patient– Ensuring Patient Safety and Quality Care
• Mandated Staffing Ratios – Focuses on the issue of more funding to increase the supply of nurses, including more graduate faculty and facilities and equipment for training
– Workforce Issues
• Focuses on reasonable immigration laws for foreign nurses, the severe workforce shortages that are anticipated, and the funding needed for nursing and allied health care education funding
•Educate, inform, and persuade our federal legislators•Educate and inform our membership, as well as call to
engage
67
Platinum Sponsor
• Briefings– Lawrence Hughes – AHA Legal Counsel– Carla Luggiero – Senior Associate Director, Federal
Relations– Mike Aitken – SHRM
• Hill visit planning• Lobbying simulation
68
Platinum Sponsor
• Contact with more than 50 members of Congress– Education and information– Relationship building
• Three issues reviewed– Patient lifting– Mandated staffing ratios– Workforce development
• http://www.ashhra.org/ashhra/advocacy/position.html
69
Platinum Sponsor
EFCA – HR 1409/S 560“Card Check” Key Provisions
• H.R 1409/S. 560 introduced 3/10/09• Last Congress, passed House 241-185• Stalled in Senate on 6/26/07– 51-48
• Veto threat
70
Platinum Sponsor
• Several business groupssuggest compromise– Expedited “quickie” elections– Preserve secret ballot with “post card check”– Union access to employees at work place– “Last best offer”
71
Platinum Sponsor
• “We believe EFCA is the best way to solve our broken labor law system” – 4/28/10 -- Fred Azcarte, director, AFL-CIO’s
Voice@Work Campaign
72
Platinum Sponsor
Key Provisions-S. 1788/H.R. 2381
• Requires OSHA to establish a federal standard to require use of engineering control to lift patients and to eliminate manual lifting of patients– Exception: when mechanical lifting would
compromise patient care• Applies to all health care facilities• Establishes “whistleblower” protections, civil
penalties
73
Platinum Sponsor
• Registered Nurse Safe Staffing Act of 2009 (S. 54 – Sen. Inouye)
• Nurse Staffing Standards for Patient Safety and Quality Act of 2009 (H.R. 2273-Rep. Schakowsky)
• National Nursing Shortage Reform and Patient Advocacy Act (S. 1031-Sen. Boxer)
74
Platinum Sponsor
• National Labor Relations Board (NLRB)• Equal Employment Opportunity
Commission (EEOC)• Occupational Safety and Health
Administration (OSHA)• Department of Labor (DOL)
75
Platinum Sponsor
The term “supervisor” means any individual having authority, in the interest of the employer and for a majority of the individual’s work time, to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline other employees, or responsibility to direct them, or to adjust their grievances, or effectively to recommend such action, if in connection with the foregoing the exercise of such authority is not of a merely routine or clerical nature, but requires the use of independent judgment. [29 USC §152(11)]
76
Platinum Sponsor
Independent Contractors
Ergonomics
Restrictions on Overtime
FMLA Expansions
“Persuader Activities”
77
Platinum Sponsor
• Monitor development in union organizing and collective bargaining
• Conduct union organizing surveys– IRI Consultants
• Provide information and education to members– Annual Conference– Jones Day/IRI Conference– E-Mails– IRI Semi-Annual Labor Relations Survey
78
Platinum Sponsor
• ASHHRA Model• Rhode Island Model• State Chapter
– Amend State Chapter Bylaws– Work with your state hospital association– Identify a champion– Identify state legislative initiatives
• State Hospital Association• Newspapers• Legislator’s Newsletters
– Educate state chapter members on advocacy– Engage!
79
Platinum Sponsor
Register Now!June 23, 2010
Advocacy Hill Visit Recap Webinar
FREE TO 1ST 100 MEMBERS
80
Thank You
Questions/Comments?Questions/Comments?
81
ASHHRA CHAPTER MANAGEMENT AWARDS
Karen BurksASHHRA Region 4
Consultant,Director, Human
ResourcesLe Bonheur Children’s
Medical Center
82
Eileen Brown, MPPM
ASHHRA Region 7 Consultant,
Director of Recruitment & Benefits
Valley Baptist Health System
&&
Platinum Sponsor83
2010 Individual Awards
Platinum Sponsor
• Models the Five Competencies• Exemplary Service• Contributes to ASHHRA• Contributes to the Healthcare Human Resources
Profession• Current ASHHRA member for at least 5 years• Cannot be an ASHHRA Board member within the
past 3 years• Must have 3 professional supporting letters
84
Platinum Sponsor
• Trusted counselor or guide• Experienced individual helping and guiding
another individual’s development• National recognition
85
Platinum Sponsor
• President, President-Elect, Treasurer, or Secretary
• Significant contribution to an ASHHRA Chapter
• Excellence in Chapter Management • Distinguished Leadership• Nominee must be an ASHHRA member• Maximum submission is 1 page
86
Platinum Sponsor
• Volunteer Leadership in chapter management
• Significant contributions that advance the health care human resources profession
• Not in the role of an officer
87
Platinum Sponsor
• Professionally authored books, articles, internal or external communications
• Acknowledge contributions made to the Human Resources profession
• Written or Electronic communication• Within the last year• Relevancy to ASHHRA members
88
Platinum Sponsor
Program Description – WHAT??This program recognizes ASHHRA Chapters for their significant achievements throughout the course of the plan year in promoting ASHHRA’s HR Leadership Initiative.™
Program Purpose – WHY??The ASHHRA Chapter Management Four-Star Awards Program is designed to assist you as a Chapter Leader in the efficient and effective management of your chapter.
Eligibility – WHO??All nationally recognized affiliated ASHHRA Chapters may participate. Must have a current approved affiliation agreement on file with the ASHHRA national office for the 2009 program year.
89
Platinum Sponsor
• What do you think are the elements of a successful chapter?
• Why do you submit a chapter management book?
• Why do you not submit a chapter management book?
90
Platinum Sponsor
• Visit www.ashhra.org to view this description of the ASHHRA Chapter Management Four-Star Awards program.
• Assign members of your chapter leadership (e.g. Committee Chairpersons, committee members, etc.) various responsibilities for completion of the areas that are mentioned in this program.
• Identify available resources to assist you in the completion of your program (e.g. Regional Consultant, financial needs, other purchased services, etc.)
• Establish specific target dates for completion, affording you enough time for compilation and submission to ASHHRA in a timely manner.
• Information submitted must be reflective of the calendar year 2010 only.
Please note: All nationally recognized affiliated ASHHRA Chapters may participate. The Chapter must have a current approved affiliation agreement on file with the ASHHRA national office for the 2010 program year
91
Platinum Sponsor
1. Basic Chapter Management2. Advanced Chapter Management
The five (5) ASHHRA HR Leadership Competencies:3. Reach beyond the Expected - HR Delivery4. Embrace New Learning - Healthcare Business Knowledge5. Raise Your Voice - Community Citizenship6. Lead With Your Heart - People Strategies7. Exemplify Excellence - Personal Leadership
92
Platinum Sponsor
1. Roster with ASHHRA members designated2. Membership Campaign3. ASHHRA Promotion4. By-laws and Affiliation Agreement5. President ASHHRA Member6. Budget7. Annual Objectives8. Executive Committee Meetings9. Communication of Meeting Minutes10. Election of Officers to Regional Consultant and ASHHRA
93
Platinum Sponsor
• New Membership Orientation• Chapter Membership Diversity• Chapter By-laws – President-elect must be
ASHHRA member• Chapter By-laws – Secretary must be
ASHHRA member• Chapter By-laws – Treasurer must be
ASHHRA member• Chapter Budget – Treasurer’s Report• Chapter Committees• Chapter funds for President or President-
Elect to attend Annual Leadership Conference
• Chapter nominates an ASHHRA Outstanding Chapter Achievement Award• Chapter nominates an ASHHRA Outstanding Chapter Officer Award
• Chapter distributes at least 2 newsletters via paper or electronic• Chapter conducts Human Resource projects• Regional Collaboration with other ASHHRA
Chapters• National ASHHRA participants• Chapter President or designee attends Annual
Conference• Chapter Website• Advanced Chapter Website• Chapter Leader Position Descriptions• Leadership Transition Meeting• Chapter Leadership Succession Planning• Chapter Reward & Recognition• Chapter Code of Ethics• Promotion of ASHHRA• Contribute to ASHHRA publications• Extra Credit
94
Platinum Sponsor
• Although effective administration has always been the expected norm, HR Leaders are now required to raise their skills – in recruitment and selection, compensation and benefits, human resources development, employee and labor relations, regulations, compliance, and more.
• The “new” expectations for HR delivery demand effective and high-quality programs and services through the utilization of measurement and analysis. HR delivers through: – Systems and Services– Transactional Work– Compliance– Technology Systems and Solutions – Metrics and Benchmarking
12 Points
95
Platinum Sponsor
• Knowing the “business” side of healthcare requires that HR Leaders shape strategies through seasoned judgment and visionary insight.
• As HR transitions to this new role, HR Leaders will be called upon to demonstrate healthcare business knowledge by: – Understanding the delivery of healthcare from the perspective of
consumers, employees, payers, physicians and regulators – Supporting and exhibiting cross-functional capabilities – Applying best practices throughout the organization
10 points
96
Platinum Sponsor
• By understanding the needs of different stakeholders and by being capable of responding to those needs, HR Leaders are invaluable resources for their organizations. As community citizens, they: – Build relationships with internal and external stakeholders by
connecting community to business results – Convene diverse groups to engage them in dialogue about the
role of healthcare in the community – Partner with external communities to promote the
development and growth of healthcare careers – Personally participate in professional organizations, networks,
and community boards
20 points
97
Platinum Sponsor
• When HR leads the way, employee recruitment, retention and satisfaction grow, and business results improve. To ensure the alignment of business strategies with organizational culture, HR Leaders focus on people strategies to: – Capture the hearts and minds of their people – to create the desired culture – Foster meaningful work that supports a high performance environment and
effective delivery of care – Create operating models and structures that support the alignment of
people, strategies and culture – Develop value-based leaders who have the ability to create a shared vision
that delivers results for the organization – A ttract and develop a diverse workforce that meets both the needs
of patients and the community – Ensure that their organizations have talent management and succession
planning in place to sustain delivery of care
20points
98
Platinum Sponsor
• More than any other group, HR is better equipped to address issues of integrity such as ethics, honesty, accountability and business practices. HR Leaders reflect personal leadership through integrity and courage when they: – Champion the mission and vision of their organizations – Display passionate dedication to the mission of healthcare, especially in the
care of patients and families – Inspire, influence and motivate others – Build trust through collaboration and consultation with stakeholders within the
organization – Model transformational thinking and continuous improvement – Focus on achieving exceptionally high standards and are accountable for results – Demonstrate self-awareness and self-motivation – Champion continuous learning and self-growth – Exhibit leadership through community service
24 points
99
Platinum Sponsor100
Platinum Sponsor101
Platinum Sponsor
FOUR STAR• All Basic Chapter Management Items Required, • plus a total of 95 - 109 points
THREE STAR• All Basic Chapter Management Items Required, • plus a total of 70 – 94 points TWO STAR• All Basic Chapter Management Items Required, • plus a total of 40 – 69 points ONE STAR• All Basic Chapter Management Items Required, • plus a total of 20– 39 points
HONORABLE MENTION All Basic Chapter Management Items are Required
102
Platinum Sponsor
• FOUR STAR• $700 awarded plus 3 Membership Certificates
• THREE STAR• $400 awarded plus 2 Membership Certificates
• TWO STAR• $300 awarded plus 1 Membership Certificate
• ONE STAR• $200 awarded plus 1 Membership Certificate
• HONORABLE MENTION• Program Certificate
103
Platinum Sponsor
CHAIRKarmen Reid, Section Head, Salary Admin
Mayo Clinic200 First Street Southwest
Rochester, MN 55905Phone: 507/266-0895
Fax: 507/284-1445EM: [email protected]
REGION 1, Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Lisa McIlwainVice President, Human Resources
Lincoln County Healthcare35 Miles Street
Damariscotta, ME 04543Phone: 207/563-4578
Fax: 207/563-3717EM: [email protected]
REGION 2, New Jersey, New York, PennsylvaniaJames Papp
Manager, Organizational DevelopmentDuBois Reginal Medical Center
POB 447DuBois, PA 15801
Phone: 814/375-3227Fax: 814/372-3227
104
REGION 3, Delaware, District of Columbia, Kentucky, Maryland, North Carolina, Virginia, W. Virginia
Lynette Walker, RN, Ph.D.Director, Human Resources
Central Baptist Hospital1740 Nicholasville RoadLexington, KY 40503-1499
Phone: 859/260-6179Fax: 859/260-6069
REGION 4, Alabama, Florida, Georgia, Mississippi, Puerto Rico, South Carolina, TennesseeKaren Burks, Director, Human Resources
Le Bonheur Children’s Medical Center7242 Easterly Lane
Memphis, TN 38125Phone: 901/287-5154
Fax: 901/287-5185EM: [email protected]
REGION 5, Canada, Illinois, Indiana, Michigan, Ohio, WisconsinCarol J. Bank, VP, Human Resources
Divine Savior HealthcarePO Box 387
Portage, WI 53901Phone: 608/745-5620
Fax: 608/745-5181EM: [email protected]
Platinum Sponsor105
REGION 6, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota
Kenneth Brown, Vice President, Human ServicesPratt Regional Medical Center
200 CommodorePratt, KS 67124
Phone: 620/450-1170Fax: 620/450-1410
REGION 7, Arkansas, Louisiana, Oklahoma, TexasEileen Brown, MPPM
Director of Recruitment & BenefitsValley Baptist Health System
2101 Pease StreetHarlingen, TX 78550Phone: 956/389-6548
Fax: 956/389-1990EM: [email protected]
REGION 8, Arizona, Colorado, Idaho, Montana, New Mexico, Utah, Wyoming
Alisa RathbunVP, HR & Talent ResourcesCentura Health at Home1391 Speer Blvd, Ste. 600
Denver, CO 80204Phone: 303/561-5000
Fax: 303/561-5217EM: [email protected]
REGION 9, Alaska, California, Hawaii, Nevada, Oregon, Washington
Kristen Fox, MBA, SPHR Director, Human ResourcesKadlec Regional Medical Center
888 Swift Blvd.Richland, WA 99352Phone:509/942-2207
Fax: 509/942-2731EM: [email protected]
CHAPTER OFFICER DIRECTOR(Term expires 12/31/10)
Barry Lindeman, Director, Human ResourcesClark Regional Medical Center
1107 W. Lexington AvenueWinchester, KY 40391Phone: 859/745-3404
Fax: 859/745-3643EM: [email protected]
ASHHRA Staff LiaisonRegina Stoker
Phone: 312/ 422-3725, Fax: 312/ 422-4575EM: [email protected]
Secondary Staff LiaisonSharon Allen
Phone: 312/422-3722Fax: 312/422-4575
Platinum Sponsor
All materials should be received by ASHHRA no later than the announced deadline
Attention: Regina Stoker, ASHHRA, One North Franklin, 31st Floor,
Chicago, IL 60606
106
B R E A K
Platinum Sponsor
107
BREAKOUT SESSION
Kristen Fox, M.B.A., SPHRASHHRA Region 9 Consultant,
Director, Human ResourcesKadlec Regional Medical Center
108
Platinum Sponsor
• How Chapters are using technology to connect with members. Is anyone using Facebook, Linkedin, Twitter?
• Have you seen conference attendance drop because of the economy? What are you doing in response? How are you delivering education? Is anyone using Web technology? Participation and costs?
• How do you reach out to involve senior HR leaders?
• Who in your chapter is responsible for the Chapter Management submission?
• How are Chapters meeting the ASHHRA Awards criteria for working with another Chapter in their region?
• What kind of succession planning do you have for board members and officers?
• How are Chapters using the health care reform toolkit available on the ASHHRA Web site?
• Do Chapters do anything special to attract student members? Do you do anything to leverage student talent in internships or projects?
Please take a moment to review the questions and identify which question you would like to discuss first to ensure that enough time is allotted to the areas of interest for the group.
109
LUNCH, CONFERENCE EVALUATION, COMMENTS, CLOSING REMARKS
THANK YOU FOR ATTENDINGHAVE A SAFE TRIP HOME
110