welcome to the school of management university of surrey 2011-12 semester 1

8/4/2019 Welcome to the School of Management University of Surrey 2011-12 Semester 1

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School of ManagementInternational and Erasmus Exchange Programme

Welcome to the

School of ManagementA guide for inbound exchange students

2011-12


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Welcome to the School of ManagementCongratulations and welcome! Youve joined an exciting and dynamic academic community. We are very

pleased youve chosen The University of Surrey and in particular the School of Management as the host for your

study abroad.

This handbook has been designed specifically for inbound exchange students joining the School of Management

and is intended to be a guide to your first few weeks here as well as providing information on academic matters

and other more general information which will apply throughout your stay. Further information about preparingfor exchange can be found in the Exchange Student Guide. More detailed information on the University in

general and academic regulations can be found in the University Big Guide and Undergraduate Handbook

respectively.

Background to the School

The School of Management has been delivering undergraduate management degrees since the University was

first chartered in 1967. It started off with the Hospitality Management programme (IHM), which is now

complemented by specialist degrees for tourism and retail (RM), along with a hybrid hospitality and tourism

stream (IHTM). In 2001, the School launched the successful BSc (Hons) Business Management (BM)

programme followed by the BSc (Hons) in Accounting & Financial Management programme in 2007.

The School also offers a range of postgraduate management programmes leading to MSc awards. These cover a

range of generic MSc programmes in Management e.g. Marketing Management, Human Resource Management,

International Financial Management alongside the Masters of Business Administration (MBA) programme. There

are sector based programmes at MSc level too covering hospitality, tourism, retail, leisure, healthcare and food.

In addition, there are over 50 students on the Schools PhD programme.

Teaching in the School was graded as excellent in the most recent external audit. Staffs in the school actively

pursue research in their own areas of subject expertise alongside supporting learning and teaching. They are fully

research informed in preparing the learning and teaching deliveries and many of their research publications will

be useful in your undergraduate study.

The purpose built Management School Building was opened in 2003. The School of Management is part of theFaculty of Management & Law.


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Arrival & Orientation

Students arriving in the autumn are able to take part in Welcome Week which takes place from the 26th

September to the 30th

September 2011 and is open to all students. The Welcome Week programme is designed to

help you find out more about the University, make sure you officially register, obtain your campus card, activate

your IT account and provide an opportunity to meet other students.

Welcome Week is open to all but there are some events which are organised specifically for exchange students.

You will find these events highlighted in blue in the induction programme at the back of this guide (important

events are highlighted in blue).

Students visiting us in the second semester (spring) will be able to take part in an induction programme organised

by the IRO (International Relations Office). Students are usually able to arrive on campus a few days before the

start of teaching and will be able to register, obtain their campus cards and meet with other students before the

start of the semester. Further details will be sent to students in January via email.

Registration takes place in Welcome Week for students arriving in the autumn and before the start of teaching for

students arriving in the spring. Details of where and when you need to register can be found on your induction

programme supplement (at the back of this handbook).In order to register you will need to take along photographic ID. Suitable forms of ID are:

A current signed passport

A national/EU identification card

Please take a photocopy of the Personal Details and Current Visa pages in your passport with you when you

register. If you need help getting the appropriate copies please ask for assistance at the School of Management

helpdesk (34MS01).

All students need to register in order to become full members of the University and to access the full range of

services available. Students who fail to register will not be officially recognised by the University and will not be

able to take part in assessments or obtain a student campus card.

Campus Card

You will receive your campus card once you have registered. You will need your card to gain access to the

Library, IT facilities, and other buildings.

Your campus card is also your Students Union identity card, carrying the NUS logo so you can go to Students

Union events and show it when you want to redeem student discounts in participating stores or venues. It is

important to look after your campus card as you may have to pay for a replacement if it is lost, damaged or

stolen.


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Registration of Overseas Nationals

Students from some countries may be required to register with the Police. Please check the visa stamp in your

passport carefully as this is the best way to see if you need to register. If you are an exchange student please refer

to the Exchange Student Guide for further information (sent to you on confirmation of your place at Surrey, also

available via: http://www2.surrey.ac.uk/exchanges/incoming/studinfo.

Police registration will take place on Campus, in Oak House, second floor.

Wednesday 5th

October, Wednesday 12th

October and Monday 17th

October.

If you are visiting the University in February you will need to go to the Surrey Police Headquarters in person.

Please call 01483 639516 to make an appointment.

Medical Treatment

If you are an EU/EEA student or an international student on a programme of six months or more, most treatments

on the NHS (National Health Service) are free. You will need to register with Guildowns Group Practice on

campus or a more local doctor if you live further away. If you are here for less than six months we advise you totake out private health insurance.

We suggest you register with the Guildowns Group Practice if possible as soon as you are able, as failure to

register within the first month of your arrival may mean you are unable to receive free treatment.

English Language Testing

All new students who are not native English speakers are required to take a reading, writing and grammar test.

The time and location of the tests will be given in your orientation programme.

The tests identify any difficulties you may have so that we can offer you support and access to English classes.

Please note that these tests will not affect your place on any of the modules you have chosen. You can visit the

Department of Language & Translation (AP Building, 2nd floor) at any time if you feel you need support withEnglish for your studies.

The writing test is paper-based; the reading and grammar tests must be completed in Welcome Week and can be

found online http://magic.surrey.ac.uk/elsp/servlet/SignIn


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PRACTICAL INFORMATION

Room numbers

The University of Surrey Campus is split into two: the main Stag Hill campus and the Research Park. All of your

lectures and tutorials will be based at the Stag Hill campus unless otherwise specified.

The locations of your lectures and tutorials are given on your timetable using a system of room number, building

and level/floor. An example could be 34MS01 which means room 34, in the Management School, level 1. Below

are some useful descriptions which might help you get used to the system. The numbers refer to the key on the

campus map.

MS: Management School (no. 23)

AP: Austin Pearce Building (no. 22)

TB: Teaching block (no. 7)

LT: Lecture Theatres (no. 12)

Senate House: main Administration Building (no. 14)

Semester WeeksThe University academic calendar is divided into two semesters, each made up of 15 teaching weeks. Welcome

Week does not include teaching and as such is counted as week 0.

The week commencing 3th

October 2011 is termed week 1 for the autumn semester. The week commencing 6th

February 2012 is week 1 of the spring semester.

Academic staff will often refer to teaching weeks discussing deadlines or important stages in the teaching of a

module. It is good practice to be aware which teaching week you are in as this will help you to manage your work

and ensure you do not miss any important deadlines.

How will the School contact me?

You will hear from us via email, using your University email account. It is your responsibility to check your

email, at least, on a daily basis.

Important and sometimes urgent information will be communicated to you by email. Please make sure you also

check the UG notice boards on level two of the Management Building for important information and log in to

ULearn for important academic information/updates.


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ULearn

Like many Universities the University of Surrey utilises a virtual learning environment or blackboard through

which students can access important academic information, have discussions with each other and receive

feedback on their assessments.

An overview of ULearn will be included in your induction programme and we strongly advise you to attend.

ULearn will become a big part of your experience here at Surrey and you must make sure you are able to log on

and access this service. Often cancellations or room changes for lectures and tutorials are posted on Ulearn, so

you need to have access once you have confirmed your module options.

The Student Support Help Desk

The School of Management Student Support Help Desk (34MS01) is open Monday to Thursday 9.15am to 5pm,

Friday 9.15am to 4.45pm. The help desk is manned during the stated times so that you can ask any questions you

might have regarding your studies and/or regarding your well being (pastoral care).

Please ask for Ms Deborah Edwards in the first instance. If Ms Edwards is not available any of the staff will be

able to assist you.

Contact Details: [email protected] or contact 01483 682124.

ACADEMIC INFORMATION

Modules

Inbound students are advised to take modules at the same level as their current studies at their Home University.

Therefore, if you are a second year student we advise you to take Level 2 modules.

There is the possibility of taking modules from different levels. If you would like to do this please discuss your

preferences with the Exchange Coordinator. We understand that visiting students are often required to find

modules that form part of their degree at their Home University. For this reason we try to offer a wide range of

undergraduate modules, but clashes may occur in your timetable if you choose from different levels.

Below you will find a list of all undergraduate management modules running in the academic year 2011-12.

Teaching methods

All undergraduate modules are taught via lectures and either tutorials/seminars. Lectures usually last for two

hours and are held in large lecture theatres in different venues across the campus. Tutorials and seminars are

smaller meetings of approximately 30 students and give attendees an opportunity to discuss topics with their

peers and ask questions.


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Timetables

Timetables exist for each different degree programme offered by the School of Management:

AF: Accounting & Financial ManagementBRM: Business Retail ManagementBM: Business ManagementIBM International Business ManagementIHTM: International Hospitality & Tourism ManagementIHM: International Hospitality ManagementTM: Tourism Management

You will receive a copy of the teaching timetables for each programme and be free to choose which

lecture/tutorial to attend for each module.

Each module will have a lecture (normally 2 hours long) and a tutorial (1 hour long) which you must

attend once a week.

If you notice that a module does not appear to have a tutorial on the timetable this means the tutorial groups will

be decided in the lecture and time/locations of the tutorial confirmed at a later date.

As an inbound exchange student you are not enrolled on any one programme but free to choose modules from allseven degree programmes.

This means your study timetable is unique to you and needs to be created using the blank timetable form found as

an appendix to this handbook.

Please feel free to come along to the Student Helpdesk and ask to speak to the Exchange Administrator if you

would like some guidance with your timetable. The Exchange Administrator, Ms Deborah Edwards, works every

week day and is available to meet between 9.00 5.00pm. You can make an appointment by emailing Deborah

([email protected]) or by visiting the student support helpdesk in 34MS01.

UG Management Modules 2011 2012


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(All Credits = 15 Surrey / 7.5 ECTS)Level 1

Semester 1Code Module Title Programme Assessment Method

MAN1058Business CommunicationSkills

AF, BM, IBM,BRM,IHM,IHTM,TM

30% Two in class tests40% 15-minute Group presentation30% Creation of basic personal e-portfolio

MAN1059 Operations ManagementAF,BM,IBM,

BRM60% Exam Multiple choice (1 hour) 40% Exam - writtenessay exam (1 hour)

MAN1060 Business Mathematics AF70% Two hour exam30% one hour assessment (class test)

MAN1061 Financial Accounting 1 AF70% Two hour exam30% one hour assessment (class test)

MAN1062 Business EnvironmentBM, TM, IBM,

BRM, IHM, IHTM100% Closed book exam 1.5 hours

MAN1063The Retail Industry and theConsumer

BRM35% Group Presentation35% Group Report (2000 words)

MAN1064 Restaurant Operations IHM50% Individual Written assignment50% Test-Multiple Choice/Short Answer

MAN1065 The Hospitality Business IHM,IHTM 40% Group Presentation50% Individual Report

MAN1066 Business of Tourism IHTM, TM40% closed book exam (1 hour)60% Group Project report (3000 words)

MAN1067 Tourism Management TM10% Group Poster presentation90% Exam one hour (closed book)

MAN1068 Financial Accounting BM,IBM70% two hour exam30% assignment (team)

Semester 2

Code Module Title Programme Assessment Method

MAN1069 Business Information Skills AF,BM,IBM,BRM, TMIHM,IHTM

30% two in class tests40% 1500 word individual business project30% Additions to personal e-portfolio

MAN1070 Law and Ethics AF40% coursework60% Exam (closed book)

MAN1071 Business Economics AF75% closed book exam25% CW In class test (45 mins)

MAN1072 Management Accounting 1 AF70% Exam 2 hour closed book30% one hour class test (closed book)

MAN1073Organisational Behaviourand Analysis

BM,IBM 100% exam 2 hours

MAN1074 Quantative Methods BM, IBM70% two hour exam30% class test one hour

MAN1075 Marketing PrinciplesBM, IBM,

BRM, IHM,IHTM,TM

50% exam 1.5 hour multiple choice50% Group Project (3000 words)

MAN1076 Retail Operations BRM50% Individual Written Assignment50% test- multiple choice/short answer

MAN1077 Introduction to AccountingBRM,IHM,IHTM,TM

70% exam two hour test30% Team based assignment

MAN1078 Restaurant Management IHM50% Group Lunch Service Project30% Individual Report 20% Peer assessment

MAN1079Understanding ServiceDelivery

IHTM60% Group (3000 word and diagrams)40% individual (1500 words)

MAN1080 Tourism Impacts TM10% Essay outline90% Individual assignment (3000 words)


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Level 2


MAN2087Accounting InformationSystems

AF50% Group Project50% Exam

MAN2088 Intermediate Economics AF 70% 2 Hour Exam 30% Coursework

MAN2089 Business FinanceAF,BM, IBM,BRM, IHM,IHTM,TM

50% 2 hour final exam,20% homework, 30% mid term test.

MAN2090 Financial Accounting 2 AF70% Two hour exam (closed book)30% One hour class test (closed book)

MAN2091 Managing People in Context BM,IBM,70% Case Study Examination (1.5hr)30% Enquiry Report (600 word max)

MAN2092Management InformationSystems

BM, IBM, BRM,IHM,TM

50% Group Project50% Individual Examination

MAN2093Introduction to ManagementScience

BM 100% Exam

MAN2094 Marketing Communication BM,BRM, IHM60% Group Project40% Examination

MAN2095 Managing Retail Location BRM40% Group Coursework60% Examination

MAN2096 International Business IBM

60%2 hour Examination (Closed Book)

40% Course work (2000 Group Case Analysis)

MAN2097International FashionMarketing

BRM40% Group Project,50% Exam10% Group Project Presentation

MAN2098Hospitality and TourismMarketing

IHM, IHTM50% Group Assignment50% Individual Report

MAN2099Contemporary issues inHospitality Marketing

IHM,IHTM30% Group Workshop (30 mins)20% Multiple Choice quiz50% Individual Position Paper (2000 words)

MAN2100 Aspects of Food IHM,IHTM40% (Group) Presentation60% Individual Assignment (2000 words)

MAN2101Tourism Policy andDevelopment

ITM,TM50% Individual Essay (1500-2000 wd)50% Group Project (3000 words)

MAN2102 Travel and Transport IHTM, TM50% Exam (2 hours)50% Individual Assignment (3000 words)

MAN2103 Tourism and Society TM 50% Individual Essay (2000 words)50% Exam (1.5 hrs)

Semester 2

Code Module Title Programme Assessment Method

MAN2104 Business Delivery SkillsAF,BM,IBM,BR

M,IHM,IHTM,TM70% Group Business Research Proj.30% Additions to e-portfolio

MAN2105 Business Tax AF70% Two hour exam (closed book)30% Class test (closed book - 50 mins)

MAN2106 Corporate FinanceAF,BM,IBM,BR

M

20% Homework on MyFinanceLab platform,30% One-hour online midterm50% Two-hour final examination

MAN2107 Management Accounting 2 AF70% Exam 2 hour closed book30% One hour class test (closed book)

MAN2108 Business LawBM, IBM, BRM,

IHM,TM50% Coursework assignment50% Exam

MAN2109 Management Accounting BM, IBM70% Exam 2 hour closed book30% Assignment (team)

MAN2110 Consumer BehaviourBM,IBM

,IHM,IHTM60% Project (2000 words)40% Exam

MAN2111 Sustainable Tourism BM,IHTM, TM50% Individual Essay (1500 word)50% Group Essay (6000 word)

MAN2112 Managing Orgs and HRBRM, IHM,IHTM,TM

100% Essay (1500 words)

MAN2113 Operations AnalysisBRM, IHMIHTM, TM

50% Group Report (3000 words)50% Individual Assignment (2500 words)

MAN2114 Hospitality EventsManagement

IHM, IHTM, TM

10% Proposal for event, 40% Report of the event

25% Evaluation of personal and professional development25% Peer Assessment

MAN2115 Tourism Theory and Practice IHTM,TM50% Individual essay (1500 words)50% Group Project


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Level 3


MAN3079 Business StrategyAF, BM, BRM,IHM, IHTM,TM,

50% Individual Assignment (1000 words)50% Exam (2 hours)

MAN3080 Financial ManagementAF, BM, IBM,

BRM,

15% homework assignment

25% Class test - 45 minutes60% Exam - closed book 2 hours

MAN3081 Company Financial Reporting AF70% Two hour exam (closed book)30% Class test (closed book - 50 mins)

MAN3082 Firms and Markets AF75% Examination - 2 hour25% Coursework Tests

MAN3083Entrepreneurship andBusiness Planning

AF, BM, IBM,BRM

70% Group Business Plan (3500 wds)30% Individ. Personal reflections (1500wds)

MAN3084 E-BusinessAF, BM, IBM

IHM, TM50% Group Project50% Exam

MAN3085Ethics, Responsibility andCitizenship

AF,BM, IBM,BRM, IHM,

IHTM,

10% My Ethics 500 words80% Ethics Project 2000-2500 words10% Person I would like to become 500 words

MAN3086 Management Accounting 3 AF70% Exam 2 hour closed book

30% Case Study

MAN3087 Research in Marketing BM, IBM, BRM50% Group Project50% Exam 1.5 hours

MAN3088 Retail Buying BM, BRM, IHM50% Coursework (2000 words)50% Exam 2 hour (closed book)

MAN3089Marketing in a DigitalEnvironment

BM,IBM, BRM,TM

50% Group Project (2000 words)50% Individual Project (2000 words)

MAN3090International BusinessStrategy

IBM 50% Individual assignment (1000 wds)50% Exam (2 hours)

MAN3091 Comparative Country Studies IBM70% Country Factbook(indiv. 3000 wd)30% Case Analysis (group 2000 wds)

MAN3092International HospitalityOperations Management

IHM, IHTM TM50% Group Assignment50% Exam

MAN3093Small Business in Hospitality

and Tourism IndustryTM

60% Group Report

40% Individual EssayMAN3094 Hotel Revenue Management IHM,IHTM

50% Group Assignment50% Individual Report

MAN3095International TourismDestinations

IHTM, TM, 100% closed book exam 2 hours

MAN3096 Tourism Innovation IHTM,TM50% Group Report (3000 words)50% Individual Essay (2000 words)


MAN3097 Financial Risk Management AF30% 30 minute mid term test70% Two hour final exam - closed book

MAN3098 Auditing AF 70% 2 Hour Exam (Closed Book)30% Group Coursework (3000 words)

MAN3099Real Estate Finance andInvestments

AF50% Group Project (3000 words)50% Exam two hour

MAN3100 International TradeAF, BM, IBM,

BRM, IHM65% Exam - 2 hour closed book35% Group coursework (2,200 words)

MAN3101 Supply Chain Management AF,BM, IBM50% Exam - 2 hour (closed book)50% Group Assignment (4000 word)

MAN3102 Personal Tax and Finances AF70% Exam 2 hour closed book30 % Class test closed book (50 mins)

MAN3103 Empirical Studies in Finance AF50% Individual project50% group project

MAN3104 Project ManagementBM, IBM, BRM,IHM, IHTM, TM

50% Individual Assessment (1500 wd)50% Group Assess/present. (4000 wd)

MAN3105 Issues in Management ofHuman Resources

BM, IBM, BRM,TM

20% Assignment Plan (500 words)80% Written Assignment (2500 words)

MAN3106 Marketing StrategyBM, IBM, BRM,IHM, IHTM, TM

50% Exam 1.5 hour (closed book)50% Group project (3000 words)

MAN3107 International Retailing BM, IBM,BRM, 60% 2 hour exam (closed book)


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40% Group Report (3000 words)

MAN2108Issues in International EventsManagement

BM, IBM, IHM,IHTM,TM

50%Individual Essay (2000 words)50% Group Portfolio (3000 words)

MAN3109 Retail Logistics BRM 100% Coursework

MAN3110Globalisation of EmergingMarkets

IBM60% Two hour exam (closed book)40% Coursework (2000 wd group analysis)

MAN3111Innovation and New ProductDevelopment

IHM, IHTM, TM100% Project (2500 words)

MAN3112Human ResourcesManagement in the Hospitality

Industry

IHM, IHTM, TM60% In class tests (4)

40% Group Assignments

MAN3113Strategic Analysis ofHospitality Companies

IHM, IHTM, TM50%Individual Consultant Report (learning outcomes 1 & 2)50%Group Consultants Presentation (learning outcomes 2, 3 & 4)

MAN3114 Tourist Behaviour IHM, IHTM, TM30% Group essay (3500 words)70% Closed-book examination (2 hours)

MAN3115 Tourism Consultancy TM80%Group Report 6000 words

20% Group Presentation

Semester Dates:

Semester 1 = autumn semester (03/10/11 03/02/12)

Semester 2 = spring semester (06/02/12 - 15/06/12)

Students are expected to be in attendance from the beginning until the last day of the semester.

The majority of UG Management modules carry 15 Surrey credits (7.5 ECTS for Erasmusstudents). There are a few exceptions, so please make sure you are aware how many creditseach of module carries. Further information can be found on the module catalogue:https://sits.surrey.ac.uk/live/ipo/MOD_PRO_DLMC.htm#School%20of%20Management

Home Surrey students take a total of 120 Surrey credits in a full academic year. We stronglyadvise students to take at least 60 credits per semester, and 120 credits if here for a full year.Students are permitted to take more than this, or slightly less, if we receive written confirmation ofapproval from their Home University.

Examinations will take place between 16/01/2012 27/01/2012 for semester 1 and between28/05/12 15/06/12 for semester 2. Other methods of assessment may take place duringclasses/throughout the semester.

Students have approximately two weeks from the start of the semester in which to add/drop

modules. The deadline for submission of your completed learning agreement is midday on the17th October 2011 in the first Semester and 20th February 2012 in the second semester.Forms should go to the Student Support helpdesk (34MS01). Please make sure your formis clearly marked for Ms Deborah Edwards and posted in the appropriate locker. If astudent changes his/her options after this date they will not be officially enrolled on the moduleand will be unable to take the assessment/gain credits for their studies.


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Academic Calendar 2011-12

Semesterweek

Date (week Commencing) Event

Autumn Semester0 26th September Induction for new students1 3rd October Teaching

11 12th December Last week of teaching before vacation19th December Christmas vacation2rd January Last week of Christmas vacation

12 9th January Revision13 16th January Exams/assessments begin15 30th January Reading week

3rd February End of semester 1

Spring Semester1 6th February Teaching9 2nd April Last week of teaching before vacation

9th April Easter Vacation23rd April Last week of Easter vacation

10 30th April Teaching12 21st May Revision13 28th May Exam15 11th June Last week of exams

15th June End of Semester 2


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USEFUL CONTACTS

School of Management

International Exchange Team

General academic queries:

Dr Margaret LumbersDirector of International Student Exchange

Email:[email protected]

Telephone: +44 (0)1483 686379Room: 72MS02

Administration and general queries:

Mrs Deborah EdwardsUG Exchange, Occasional and

Erasmus Administrator

Email: [email protected]: +44 (0)1483 686187Room: 34MS01

Miss Louise LawtonExchange Administration Coordinator


Telephone: +44 (0)1483 686322Room: 34MS01

Administration and general queries (whenExchange Team unavailable):

Mr Gary GouldUndergraduate Team LeaderRoom: 34MS01Telephone: +44 (0)1483 682125

International Relations OfficeErasmus student queries, especiallyattendance certificates:

Inbound Administrator


Telephone: +44 (0)1483 683152Room: BA Building

Accommodation Services

Accommodation ServicesNo. 13 on the campus mapTel: +44 (0)1483 682466

Health CentreUniversity CourtEmail: [email protected]

Tel: +44 (0)1483 68 9051 or+44 (0)1483 68 2072


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School of ManagementLearning Agreement

Inbound Exchange Student

Academic year: 2011-12

Name:

Home University:

Student Number (URN):

Module Choices (inc codes):

If you are listing more than threemodules please confirm (tick)that written approval from yourHome University is attached/will

follow shortly

MAN

MAN

MAN

Personal Email Address:

International Contact Number:

Once you are happy that the above information is correct, please sign and date below.

Signed:

Date:

Please return the completed form to the Student Support Office, 34 MS 01, before midday on 17th

October 2011. Once you submitted this form will be used to ensure you have appropriate access toUlearn.


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TIMETABLE (FOR EXCHANGE/OCCASIONAL STUDENTS) 2011 -12

Name:

URN:

09:00/10:00 10:00/11:00 11:00/12:00 12:00/13:00 13:00/14:00 14:00/15:00 15:0

MON

TUES

WED

THURS

FRI


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welcome to the school of management university of surrey 2011-12 semester 1

Documents