welcome to union bank · pdf file2 union bank guide for santa barbara bank & trust...

Welcome to Union BankImportant information regarding changes to your Santa Barbara Bank & Trust business account(s), effective April 22, 2013.

2 U n i o n B a n k

Union Bank appreciates your business. Union Bank® is honored to have the opportunity to serve

your business banking needs. as we prepare to convert

your Santa Barbara Bank & Trust accounts and services

to similar Union Bank accounts and services, scheduled

for april 22, 2013, our top priority is to ensure a smooth

transition for you.

With that in mind, we have created this informative guide

for you. it outlines many of the benefits of banking with

Union Bank and provides important information about changes

to your existing accounts and services. For a complete listing

of all of Union Bank’s products and services, please visit your

local branch or go to unionbank.com.

as a business customer of Union Bank, you can look forward

to a broader range of banking products, services, and

financing, tailored to your specific needs. You can expect

personalized service from your relationship manager, backed

by the strength and stability of Union Bank and a team of

financial professionals with a demonstrated track record of

helping clients operate and grow successful businesses.

We hope to support your business wherever you operate

for many years to come.

ContentsBusiness ATM and Debit Cards 2

Electronic Deposits, Payments, and Transfers 3

Internet Business Banking 4

Mobile Business Center 7

Automated Telephone Banking 8

Business Overdraft Services 9

Product Changes and Updates 12

Other Important Updates 26

Contact Information 40

KEY DATES

April 2013 ●● if you currently have a Santa Barbara Bank & Trust business aTM or Debit Card, your new Union Bank aTM or Union Bank Debit MasterCard BusinessCard® will arrive in the mail. You can activate your card upon receipt.

April 19, 2013 ●● This is your last day to make online banking transactions at sbbt.com (available until 3:00 p.m. Pacific Time).

3:00 p.m., April 19–6:00 a.m., April 22 (Pacific Time)

●● Conversion takes place this weekend. online banking will be unavailable at sbbt.com and unionbank.com on these dates.

April 20, 2013 ●● You can start using your new Union Bank aTM or Union Bank Debit MasterCard BusinessCard. Please be sure to activate your card.

●● Please give your new card number to any third parties or businesses initiating a charge to your old Santa Barbara Bank & Trust card.

On or about April 21, 2013

●● if you currently use Santa Barbara Bank & Trust business online banking, your Web administrator will receive an email with instructions to sign on to Union Bank internet Business Banking and online Bill Pay service for the first time.

April 22, 2013 ●● If you have authorized any third parties or businesses to debit your account(s) for payments, or to issue a check on your behalf, please give the sender the Union Bank routing number after this date. ABA#: 122000496.

April 22, 2013 ●● if you have incoming domestic and international wires, the remitting bank may require an aBa number and/or SWiFT Bank identifier Code. on this date, begin using the following: ABA#: 122000496; SWIFT Bank Identifier Code: BoFCUS33MPk

April 22, 2013 ●● Begin banking at any Union Bank branch or at unionbank.com on this date.

G U i D e F o r S a n T a B a r B a r a B a n k & T r U S T C U S T o M e r S 32 U n i o n B a n k

Business ATM and Debit CardsIf you currently have a Santa Barbara Bank & Trust ATM Card or Debit MasterCard BusinessCard®, you will receive a new Union Bank ATM Card or Union Bank Debit MasterCard BusinessCard with a new card number to replace your existing card. Your new Union Bank Debit BusinessCard provides you with the same functionality as your previous Santa Barbara Bank & Trust Bank Debit Card and can be used at millions of retailers that accept the MasterCard Debit Card.

You can also use your Union Bank ATM or Debit Card at over 600 Union Bank ATMs and at ATMs worldwide that display the MasterCard or STAR® symbol.1

●● Your new card will have a single combined point-of-sale (POS) limit for all your purchase transactions—no need to remember separate limits for PIN, signature, and online transactions. You’ll receive verification of your combined POS limit when you receive your card.

●● You can start using your new Union Bank replacement card on April 20, 2013, after activation. Your new card and card activation instructions will be sent to you before this date.

●● As soon as you activate your new Union Bank card, please inform any third party or business initiating a charge to your Santa Barbara Bank & Trust card of your new card number, effective April 20, 2013. Some providers require time to make this change, so informing them immediately of your new card number and effective date will help ensure your services continue without interruption.

●● For your convenience and to help streamline business expense management, additional cards can also be ordered by Contracting Officers. Please visit a Union Bank branch beginning April 22, 2013, for more information.

●● With your new Union Bank Debit BusinessCard, you will also be eligible to participate in the MasterCard Easy Savings™ automatic rebate program, with participating merchants in categories like travel and entertainment, office supplies, restaurants, and transportation. Additional information about the program will be included with your replacement card.

Electronic Deposits, Payments, and TransfersIf you currently have recurring automatic deposits, payments, wire transfers, or third-party debits to your account(s), you should experience a seamless transition to your new Union Bank account(s). It is important for any outside parties to have the bank’s unique routing number to ensure the smooth movement of your funds through the electronic banking system.

Please note Union Bank’s ABA#: 122000496

In most cases we will notify outside parties of the change in the routing number (ABA#), but in some cases, action will be required on your part.

●● If you receive automatic deposits to your account(s) (such as customer payments and ACH transfers), we will notify the sender(s) of the change to the Union Bank routing number (ABA#) and your new account number, if it has changed.

●● If you have any automatic and recurring transfers or payments (such as rent, utilities, Internet service, ACH transfers, wires, etc.) withdrawn from your account(s), we will notify the sender(s) of the change to the Union Bank routing number (ABA#) and your new account number, if it has changed.

●● If you receive recurring wire transfers to your account(s), it is important that you give the sender the Union Bank routing number: ABA# 122000496 and your new account number, if it has changed, beginning April 22, 2013. Please note: We will re-route incoming wire transfers to your account(s) for a period of time; however, it is important that you notify the sender to update their records.

●● If you have authorized any third parties to debit your account(s) for payments or to issue a check on your behalf, you must give the sender the Union Bank routing number: ABA# 122000496 and your new account number, if it has changed, beginning April 22, 2013.

routing number account number

You can always find your routing number on your checks.


Internet Business Banking●● Please note: When your account(s) moves to Union Bank, initially, only your designated Web Administrator on your account will have online access. On or about April 21, 2013, your designated Web Administrator will receive an email with instructions to sign on for the first time beginning April 22, 2013.

Once your designated Web Administrator signs on to Internet Business Banking for the first time and accepts the Business Online Banking Service Agreement, then all authorized users can access the service and register their User IDs and create a new password.

REMINDERS

Before April 19, 2013

●● Make sure your online banking email address is current at sbbt.com (log into online banking and click on the Self Service tab). During the conversion, we will email you important information to ensure your online access continues without interruption.

●● Please note: The last day to process online banking transactions on sbbt.com, including accessing Santa Barbara Bank & Trust bill payment service, is april 19, 2013, at 3:00 p.m. (Pacific Time). The following Monday, april 22, 2013, all online banking activities will be conducted at unionbank.com.

Starting April 22, 2013

●● Your designated Web administrator will need to sign on to internet Business Banking for the first time at unionbank.com to register their online User iD and password and to accept the Business Online Banking Service Agreement. (on or about april 21, 2013, your Web administrator will receive an email with instructions.)

●● Familiarize yourself with the new service and select the account alerts you would like to receive.

●● Update your browser bookmarks with unionbank.com.

Santa Barbara Bank & Trust online banking will not be available after April 19, 2013. Online banking at both sbbt.com and unionbank.com will not be available from 3:00 p.m. April 19, 2013, through 6:00 a.m. April 22, 2013 (Pacific Time).You can begin using Internet Business Banking at unionbank.com on April 22, 2013, with the ability to:

●● Transfer funds between all your Union Bank business accounts, plus transfer funds to and from accounts outside Union Bank. (Please note: Any scheduled/recurring transfers you have set up between your Santa Barbara Bank & Trust accounts will be transferred to your Union Bank accounts.)

●● Set up alerts to receive notification of account activity to your email or cell phone.

●● Access statements and check images online.

●● Pay bills with Online Bill Pay service at no additional charge.

Transaction history.

As of April 22, 2013, 90 days of historical Santa Barbara Bank & Trust account information will be available on Union Bank Internet Business Banking.

Online Bill Pay.

All payees and scheduled/recurring payments that you’ve set up through online bill pay at sbbt.com will remain, and Union Bank will continue to support your existing online bill payment service. The only difference will be that you will now be accessing the service through unionbank.com. Any payments you have scheduled to process after April 19, 2013, will be paid through the existing Santa Barbara Bank & Trust service.

More information.

Many of your questions can be answered with Union Bank’s informative Internet Business Banking tutorials, which you can find at unionbank.com. For live assistance, please contact Customer Service at 1-800-238-4486, Monday through Friday, 7:00 a.m.–9:00 p.m., and Saturday, 8:00 a.m.–5:00 p.m., Pacific Time (closed Sunday and holidays).

Internet Business Banking is available 24 hours a day with the exception of scheduled maintenance periods and any unforeseen system outages.2


Questions and answers about signing on to Internet Business Banking.

Beginning Monday, April 22, 2013:

Where do I access my account online?

Sign on at unionbank.com.

How do I sign on?

enter your User iD when prompted. (Your User iD for unionbank.com should be the same Login iD you used at sbbt.com.) on or about april 21, 2013, you will receive an email with instructions to sign on for the first time. Your designated Web administrator will need to sign on to internet Business Banking for the first time to register the User iD and create a new password.

Mobile Business CenterOnce your new accounts are active, our Mobile Business Center gives you the flexibility to manage your business accounts even when you’re not at a computer.3 You can access the Mobile Business Center4 in one of two ways, through our Mobile Website or Mobile Banking Apps:

●● Monitor current account balances.

●● View account transactions, pending payments, and transfers.

●● Send payments to established payees in the U.S.

●● Transfer funds to your other Union Bank accounts.

MOBIlE BUSINESS CENTER INFORMATION AT A GlANCE

Fees and charges Free

Check balances and transactions

Yes

Pay bills to established payees in the U.S.

Yes

Transfer funds between your Union Bank accounts

Yes

How to get started 1. Sign on to the online Business Center

2. Select admin Console on the left navigation bar under Tools & Features

3. Under the Manage Services area, locate the new Mobile Business Center service

4. Select enroll for the user you wish to enroll in the Mobile Business Center

More information read the Mobile Business Center FaQs at unionbank.com/mobilebanking/SmallBusinessFAQs


Automated Telephone BankingAs a Union Bank customer, our automated Telephone Banking5 system gives you secure, convenient access to all your accounts whenever you need it.

Without ever having to visit your branch, you can use our automated Telephone Banking system 24 hours a day to access your account(s) information and perform banking transactions. Please note: To access your account(s) via telephone, you will need your Union Bank ATM/Debit Card or your Union Bank account number and PIN.

With automated telephone banking you can do all of the following and more:

●● Check account balance.

●● Review checking and savings account activity, including current pending transactions.

●● Pay bills anytime, anywhere.

●● Order copies of checks or statements.

●● Transfer funds.

●● Change your address and PIN.

●● Reorder checks.

●● Deactivate or reactivate your ATM/Debit Card.

●● Get online banking information.

●● Access new product or service information.

●● Request stop payments.

●● Locate a Union Bank ATM or branch near you.

Business Overdraft ServicesUnion Bank offers the following choice of overdraft protection services that may help you avoid overdrafts: Business Cash Reserve, Business Line of Credit Overdraft Protection, or Business Savings Overdraft Protection.

Business Cash Reserve.

If you have a Santa Barbara Bank & Trust business Ready MoneySM line of credit account for overdraft protection, your account will convert to a Union Bank Business Cash Reserve Account.6 A notification of Union Bank Business Cash Reserve terms and conditions was mailed out to all Santa Barbara Bank & Trust Bank business Ready Money line of credit account holders. If you have a business Ready Money line of credit account with Santa Barbara Bank & Trust but did not receive this notification, please contact your local branch.

G U i D e F o r S a n T a B a r B a r a B a n k & T r U S T C U S T o M e r S 1 11 0 U n i o n B a n k

BUSINESS CASH RESERVE ACCOUNT

Annual Fee ●● $25 annual fee, charged on June 1 of each year

●● For existing Santa Barbara Bank & Trust business ready Money line of credit account customers converting to the Union Bank Business Cash reserve account, the annual fee will be waived for the first year and will be charged on June 1, 2014, and on June 1 of each year thereafter

Interest ●● 16.8% fixed aPr (annual Percentage rate)—credit limit up to $5,000

●● 14.8% fixed aPr (annual Percentage rate)—credit limit of $5,000 or higher

Benefits ●● a revolving line of credit from which advances are made to cover checking account overdrafts

Transfer Fee ●● $10 fee each day for advances of $10 or more

Transfer Amount ●● advances are made in $1.00 increments to cover the overdraft

Other Changes ●● Monthly minimum payment is 100% of the balance outstanding on the statement date, or if there are insufficient funds in the account to make that payment, the greater of $100 or 15% of the outstanding balance 15 days later

●● For existing Santa Barbara Bank & Trust business ready Money line of credit account customers converting to the Union Bank Business Cash reserve account, from april 2013 through april 2014, the minimum monthly payment is 100% of the balance outstanding on the statement date, or if there are insufficient funds in the account to make that payment, the greater of $100 or 4% of the outstanding balance 15 days later

Business Line of Credit Overdraft Protection.

If you have a commercial line of credit from Santa Barbara Bank & Trust that serves as overdraft protection, the overdraft protection service will continue under the Union Bank Business Line of Credit Overdraft Protection7 service. You will be notified in a separate communication about this line of credit– if you do not receive this notification, please contact your local branch.

BUSINESS lINE OF CREDIT OVERDRAFT PROTECTION

Benefits ●● no annual fee or monthly service charge

●● automatic advances from your eligible Business Line of Credit to your linked checking to cover overdrafts up to $50,000 or your available Line amount, whichever is less

●● This Business Line of Credit can be linked to multiple checking accounts

Advance Fee ●● $10 per day per checking account covered

Transfer Amount ●● exact amount to cover overdraft, plus daily advance fee

Business Savings Overdraft Protection Plan.

If you have Santa Barbara Bank & Trust overdraft protection coverage from a savings account, it will automatically convert to a Union Bank Business Savings Overdraft Protection Plan.8

Please Note:

●● For the purpose of overdraft protection, only one checking account and one eligible savings account may be linked together.

●● Business accounts may only be linked to other business accounts. For example, business savings accounts may not be used to cover overdrafts on consumer accounts.

BUSINESS SAVINGS OVERDRAFT PROTECTION PlAN

Benefits ●● no annual fee or monthly service charge

●● automatic funds transfer from your eligible savings to checking to cover non-sufficient fund items

Transfer Fee ●● $10 per day

Transfer Amount ●● exact amount to cover non-sufficient fund items, plus daily transfer fee


Product Changes and UpdatesThe following tables provide a high-level overview of Union Bank account benefits and features, with some suggestions about other products you may be interested in. Please review them for an understanding of how your account(s) may have changed. For additional information, please see the 2013 All About Business Accounts & Services Disclosure and Agreement and Fee Schedule (CA), if applicable, and the 2013 All About Time Deposit Accounts Disclosure for details on Time Deposit accounts.

UNION BANK BUSINESS ESSENTIAlS CHECKING

Monthly Service Charge

●● no monthly service charge in any statement period in which you maintain any of the following:

(1) $3,000 daily checking minimum balance

(2) $6,000 monthly checking average balance

(3) $7,500 monthly average balance of linked accounts

●● if balance is not met:

●● $10 monthly charge (with online statements)

●● $12 monthly charge (with mailed paper statements)

(Contact your banker or visit your Union Bank branch for more information about combining your business deposit accounts.)

Features ●● no additional fees each month for 200 combined transactions, which include checks deposited, paid items, and deposits

●● no additional fees each month for $5,000 cash deposits

●● Fees above these limits:

●● Combined transactions: $0.40 per additional combined transactions

●● Cash deposited: $1.50 per $1,000

Benefits ●● Union Bank Debit MasterCard BusinessCard or Business aTM Card, and Telephone Banking available

●● internet Business Banking, account alerts, and online Bill Pay at no additional charge

●● online transaction downloads to Quicken® or QuickBooks® at no additional charge when accessed through internet Business Banking

●● reduced monthly service charge with online statements and the ability to view check images through Union Bank internet Business Banking

●● no telephone transfer fee

Some Union Bank customers may prefer Union Bank Business Extra Checking to a Union Bank Business Essentials Checking account.

Union Bank Business Extra Checking offers advantages for businesses with a high volume of combined transactions and cash deposits each month. See the chart on page 15 for details.


UNION BANK BUSINESS ESSENTIAlS INTEREST CHECKING














Interest ●● Tiered, variable interest rates, based on account balance, compounded daily using a 365-day basis and paid monthly to your Union Bank Business essentials interest Checking account. For information on current rates, please call your local branch

●● interest rate tiers are based on these balance ranges: $0–$2,499, $2,500–$9,999, $10,000–$24,999, $25,000–$49,999, $50,000–$99,999, $100,000–$499,999, $500,000–$999,999, $1,000,000–$4,999,999, $5,000,000–$9,999,999, and $10,000,000 and more

●● interest will accrue daily only if the balance is high enough to earn at least $0.001 on that day

●● interest is accrued on the collected balance



●● online transaction downloads to Quicken or QuickBooks when accessed through Union Bank internet Business Banking at no additional charge

●● reduced monthly service charge with online statements and ability to view check images through internet Business Banking


UNION BANK BUSINESS EXTRA CHECKING
















●● one linked Business High rate MoneyMarket account free of the monthly service charge

●● Four aTM surcharge rebates each month

●● no annual fee on a Business edition® MasterCard® Credit Card and earn Maximum rewards® Bonus Points9

●● Two incoming wire fee waivers each month

●● introductory three-month waivers of Web Wire monthly fee

●● no monthly service charge for transaction downloads made by accessing Quicken or QuickBooks software directly; excess transactions and fees will still apply


Other ●● Checking accounts are not eligible to cover another checking account as part of the Business Savings overdraft Protection Plan

●● See information for Business Savings overdraft Protection Plan on page 11


NONPROFIT CHECKING


●● no monthly service charge

Features ●● no additional fees each month for combined transactions, which include checks deposited, paid items, and deposits






●● online transaction downloads to Quicken or QuickBooks when accessed through Union Bank internet Business Banking, at no additional charge

●● online statements and ability to view check images through internet Business Banking at no additional charge


ANAlYZED BUSINESS CHECKING

Features ●● Union Bank’s analyzed Business Checking is a cost-effective account that helps offset eligible fees by offering earnings credits based on your combined account balances

●● receive earnings credits based on your account balances

●● Link multiple business accounts to a master account

●● receive detailed account analysis statements to monitor account activity

●● net service charges will be debited on the 25th of the following month or the next business day if the 25th falls on a weekend or holiday

Benefits ●● Link multiple accounts to maximize your funds to increase earnings credits, which offset service fees

●● Detailed account activity statement for cash management services, paid checks, items deposited, and other banking services to facilitate easy account management

●● access statements online and view check images in a secure, password-protected environment. account analysis statements are stored electronically for up to 7 years

Other ●● as a special courtesy, analyzed fees will be waived for april 2013

●● March account analysis fees while at Santa Barbara Bank & Trust will be debited from your Union Bank account on april 25th

●● in early June 2013, you will receive an account analysis statement user guide that provides an overview of your Union Bank account analysis statement

INTEREST ON lAWYERS TRUST ACCOUNT (IOlTA)

●● no monthly service charge

●● earned interest is remitted to the State Bar of California

●● not eligible for Debit BusinessCard and/or aTM Card

●● not eligible to link to other accounts for analysis

For more information, go to unionbank.com or visit a branch near you.


BUSINESS SAVINGS


●● no monthly service charge in any statement period in which you maintain:

●● $500 daily minimum balance




Interest ●● Tiered, variable interest rates, based on account balance, compounded daily using a 365-day basis and paid quarterly to your Business Savings account. For information on current rates, please call your local branch



●● interest is accrued on collected balance

Benefits ●● Telephone Banking and internet Business Banking available

●● reduced monthly service cost with online statements through internet Business Banking

●● Unlimited in-person and aTM withdrawals/transfers10

●● May be used for the Business Savings overdraft Protection Plan to automatically cover overdrafts

Other ●● Preauthorized transfers, including Business Savings overdraft Protection Plan transfers, limited to a total of six per month—see Transaction Limitation for Savings and Money Market Accounts on page 29

●● $15 excess transfer fee for each transfer exceeding the allowable limit of six per month

●● May be used to provide Business Savings overdraft Protection Plan for only one business checking account


Some Union Bank customers may prefer Union Bank Business Preferred SavingsSM to a Business Savings account:

Union Bank Business Preferred Savings generally offers a higher interest rate and the option to protect your checking account with the Business Savings overdraft Protection Plan. See page 11 and page 19 for details.

UNION BANK BUSINESS PREFERRED SAVINGSSM



●● $5,000 minimum daily ledger balance




Interest ●● Tiered, variable interest rates, based on account balance, compounded daily using a 365-day basis and paid quarterly to your Business Preferred Savings account. For information on current rates, please call your local branch




Benefits ●● Telephone Banking and internet Business Banking available

●● reduced monthly service cost with online statements through internet Business Banking


●● May be used for the Business Savings overdraft Protection Plan to automatically cover overdrafts

Other ●● Preauthorized transfers, including Business Savings overdraft Protection Plan transfers, limited to a total of six per month—see Transaction Limitation for Savings and Money Market Accounts on page 29

●● requires a linked Union Bank business checking account


●● May be used to provide Business Savings overdraft Protection Plan for only one business checking account



BUSINESS MONEYMARKET ACCOUNT







Interest ●● Tiered, variable interest rates, based on account balance, compounded monthly using a 365-day basis and paid monthly to your Business MoneyMarket account. For information on current rates, please call your local branch




Benefits ●● Business aTM Card, Telephone Banking, and internet Business Banking available

●● reduced monthly service charge with online statements through internet Business Banking


●● Check writing capability

Other ●● Limited transactions such as preauthorized transfers limited to a total of six per month—see Transaction Limitation for Savings and Money Market Accounts on page 29


●● Money market accounts are not eligible to cover a checking account as part of the Business Savings overdraft Protection Plan


Some Union Bank customers may prefer the following products to a Business MoneyMarket Account:

●● a Business Premium MoneyMarket Account generally features a higher interest rate than a Business MoneyMarket account. See page 21.

●● a Union Bank Business Preferred Savings account also generally features a higher interest rate but requires a linked checking account. See page 19.

BUSINESS PREMIUM MONEYMARKET ACCOUNT







Interest ●● Tiered, variable interest rates, based on account balance, compounded monthly using a 365-day basis and paid monthly to your Business Premium MoneyMarket account. For information on current rates, please call your local branch




Benefits ●● Business aTM Card, Telephone Banking, and internet Business Banking available

●● reduced monthly service charge with online statements through internet Business Banking


Other ●● Limited transactions such as preauthorized transfers and checks apply (total of six per month)—see Transaction Limitation for Savings and Money Market Accounts on page 29


●● Money market accounts are not eligible to cover a checking account as part of the Business Savings overdraft Protection Plan



BUSINESS TIME DEPOSIT (CERTIFICATE OF DEPOSIT) For Balances Less Than $100,000

Interest ●● The maturity date and interest rate of your Business Time Deposit/Certificate of Deposit (CD) will not change through maturity

●● Compounded daily, using a 365-day basis

●● interest payment options are: (1) credit to the CD, (2) credit to a Union Bank account, or (3) payment by check to your current mailing address

●● Paid monthly, quarterly, semi-annually, or annually. if the term of your CD is 12 months or less, you may also choose to have interest paid at maturity


Benefits ●● CD terms range from 7 days to 60 months

●● For auto-renewing Business Time Deposits: after maturity, your CD will automatically renew to a Business Time Deposit with the same term unless you specify otherwise within the 10-day grace period (3-day grace period for maturity terms less than 32 days). For information on current rates, please call your local branch

●● For non-renewing Business Time Deposits: after maturity, your CD will no longer accrue interest and may not be automatically renewed—you will need to provide instructions

Other ●● CD is subject to Santa Barbara Bank & Trust early withdrawal penalty11 if withdrawn before maturity date. after renewal, Union Bank’s early withdrawal or compensating penalty12 will apply. refer to the 2013 All About Time Deposit Accounts Disclosure for details on Time Deposit accounts

●● Your CD will no longer pay interest during the grace period if you opt to close your account or do not allow for automatic renewal

●● no statements will be issued

BUSINESS TIME DEPOSIT (CERTIFICATE OF DEPOSIT) For Balances of $100,000–$999,999


●● Compounded daily, using a 360-day basis


●● Paid monthly, quarterly, semi-annually, or annually. if the term of your CD is 12 months or less, you may also choose to have interest paid at maturity



●● For auto-renewing Business Time Deposits: after maturity, your CD will automatically renew to a Business Time Deposit with the same term unless you specify otherwise within the 10-day grace period (3-day grace period for maturity terms less than 32 days). For information on current rates, please call your local branch


Other ●● CD is subject to Santa Barbara Bank & Trust early withdrawal penalty11 if withdrawn before maturity date. after renewal, Union Bank’s early withdrawal or compensating penalty12 will apply. refer to the 2013 All About Time Deposit Accounts Disclosure for details on Time Deposit accounts




BUSINESS TIME DEPOSIT (CERTIFICATE OF DEPOSIT) For Balances of $1,000,000–$9,999,999


●● interest is simple (does not compound), using a 360-day basis


●● Paid monthly, quarterly, semi-annually, or annually. if the term of your CD is 12 months or less, you may also choose to receive interest paid at maturity



●● For auto-renewing Business Time Deposits: after maturity, your CD will automatically renew to a Time Deposit with the same term unless you specify otherwise within the 10-day grace period (3-day grace period for maturity terms less than 32 days). For information on current rates, please call your local branch


Other ●● CD is subject to Santa Barbara Bank & Trust early withdrawal penalty11 if withdrawn before the maturity date. after renewal, Union Bank’s early withdrawal or compensating penalty12 will apply. refer to the 2013 All About Time Deposit Accounts Disclosure for details on Time Deposit accounts



BUSINESS TIME DEPOSIT (CERTIFICATE OF DEPOSIT) For Balances of $10 Million or More


●● interest is simple (does not compound), using a 360-day basis


●● Paid monthly, quarterly, semi-annually, or annually. if the term of your CD is 12 months or less, you may also choose to receive interest paid at maturity



Other ●● CD is subject to Santa Barbara Bank & Trust early withdrawal penalty11 if withdrawn before maturity date

●● after maturity, your CD will no longer accrue interest and may not be automatically renewed—you will need to provide instructions


SAFE DEPOSIT BOX

Annual Rental Fee The following fees will apply at your first safe deposit box annual renewal after april 22, 2013.

Size (inches):13

2 X 5 ................................$40.00

3 X 5 ................................$50.00

5 X 5 ................................ $65.00

3 X 10 .............................. $85.00

4 X 5 ................................$50.00

4 X 10 .............................. $85.00

5 X 10 .............................. $85.00

5 X 16 .............................$130.00

6 X 10 ..............................$110.00

7 X 10 ..............................$110.00

9 X 10 .............................$130.00

10 X 10 ...........................$180.00

11 X 16 ............................$250.00

15 X 10 .......................... $200.00

15 X 15 .......................... $300.00

16 X 22 .........................$400.00

16 X 44 .........................$550.00

17 X 20 .........................$400.00

The annual rental fee is determined by box size. You will receive a renewal notice 30 days prior to the payment due date, and the fee will automatically deduct from your deposit account.

For additional safe deposit box information, please refer to page 30.


Other Important UpdatesFunds Availability.

Your Ability to Withdraw Funds

Our policy is to make funds from your cash and check deposits available to you on the first Business Day after the Business Day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once they are available, you can withdraw the funds in cash, and we will use the funds to pay checks that you have written. Please keep in mind, however, that after we make funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.

For determining the availability of your deposits, every day is a Business Day except Saturdays, Sundays, and federal holidays. If you make a deposit before the close of business on a Business Day that we are open (as early as 1:00 p.m. for deposits made at some automated teller machines), we will consider that day to be the day of your deposit. However, if you make a deposit after these hours or on a day that is not considered a Business Day, we will consider that the deposit was made on the next Business Day.

This funds availability policy does not apply to checks deposited using a mobile device or other check scanning or check imaging equipment. Such check deposits will generally be available on the first Business Day after the Business Day we receive your deposit. In some cases, we may delay availability of your deposit until the fourth Business Day after the Business Day of your deposit. If we are not going to make your deposit available on the first

Business Day, we will notify you.

longer Delays May Apply

In some cases, we will not make all of the funds that you deposit by check available to you on the first Business Day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second Business Day after the day of your deposit. The first $200 of your deposit, however, will be available on the first Business Day.

If we are not going to make all of the funds from your deposit available on the first Business Day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the Business Day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available.

In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:

●● We believe a check you deposit will not be paid.

●● You deposit checks totaling more than $5,000 on any one day.

●● You redeposit a check that has been returned unpaid.

●● You have overdrawn your account repeatedly in the last six months.

●● There is an emergency, such as failure of computer or communications equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh Business Day after the day of your deposit.

Special Rules for New Accounts

If you are a new customer, the following special rules will apply during the first 30 days your account is open.

Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash and wire transfers, and the first $5,000 of a day’s total deposits of cashier’s; certified; teller’s; travelers; and federal, state, and local government checks will be available on the first Business Day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the seventh Business Day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be


available until the second Business Day after the day of your deposit. Funds from all other check deposits will be available on the seventh Business Day after the day of your deposit.

Calculating Interest.

How we calculate interest: We use the daily-balance method to calculate the interest on your account. This method applies a daily periodic rate to the Collected Balance in the account each day. Interest is calculated on an actual/365-day basis (366 days for leap years), except for certain public fund accounts and time deposits where interest is calculated on an actual/360-day basis.

When interest begins: Interest begins to accrue no later than the Business Day we receive credit for the deposit of noncash Items (for example, checks). Interest on cash deposits begins to accrue on the day we receive the deposit.

How interest compounds: Interest compounds (is paid on both principal and accrued interest) daily on savings accounts and monthly on interest-bearing checking accounts and money market accounts.

When interest does not accrue: No interest accrues unless the Collected Balance in the account is sufficient to earn at least one-tenth of one cent per day at the daily periodic rate in effect.

Statements.

When you receive statements: You will get a monthly account statement unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

Order of Processing Checks and Other Items.

How we may prioritize payments: You agree that we may pay your checks and other Items in any order we choose, and that we may establish different processing priorities and categories for checks and other Items. Within each priority or category, we may process checks and other Items in the order in which we receive them, in check number order, or in the dollar amount order, and we may change these priorities, categories, and orders at any time without notice to you.

How we may post items: We will generally, but are not obligated to, post Union Bank Items, transactions, and fees first, followed by ATM Card and Debit Card transactions. We generally post such Items within each category, as designated by us, in ascending order (lowest to highest) by amount. Checks, bill payments, electronic (such as ACH) debits, and other Items will generally then be posted in descending order (highest to lowest) by amount without regard to any specific category. When there are not sufficient Available Funds in an account to cover all of the checks and other Items presented on a given day, some of the priorities, categories, and orders may result in more overdraft or returned Item fees than others.

Transaction Limitation for Savings and Money Market Accounts.

Transactions involving these accounts are limited by law. You may only make up to six withdrawals and/or transfers each month from savings accounts or per statement cycle (or calendar month if you ask us to generate statements on a specific day) for money market accounts by:

●● Check (for accounts with check privileges)

●● Preauthorized or automatic transfer (e.g., automatic payments to an insurance company)

●● Automatic transfer to a Union Bank deposit account

●● Draft

●● ATM or Debit Card

●● Telephone

●● Mobile Banking

●● Online Banking

If you exceed this limitation, we may refuse to honor the excessive transactions, remove your transfer privileges, close the account without prior notice, convert it to another type of account, and/or impose a fee for exceeding the limits. If your account is closed as a result of excessive transactions, you will not be able to open another savings and/or money market account with us for 12 months from the time the account is closed.


Note: We count checks for purposes of the transaction limitation as of the date we post them to your account (not as of the date you write them). As such, a check you write during one statement period may not be counted until a subsequent statement period.

This limit does not apply to withdrawals made in person; at an ATM; by mail, messenger, or telephone (via a check mailed to you); or to transfers made to repay a loan with us. Nor is there any limit on the number of deposits that can be made to your account each month (e.g., in person or by preauthorized or automatic transfer).

Safe Deposit Box.

By maintaining and using safe deposit box services at Union Bank (the “Bank”), you agree to the following:

There may be a fee associated with this service.

Access:

You, your Authorized Signer, or any other renter you designate or is otherwise authorized by law (collectively the “Renter”) may have access to the box upon acceptable identification. Access to safe deposit boxes is controlled and requires accompaniment by a Bank employee. For security purposes, boxes are equipped with two independent locks—one that requires a key you keep in your possession and one that requires the Bank’s key. You agree not to duplicate any key.

The Bank may refuse to allow more than two persons to enter the safe deposit vault at any one time, and may refuse to allow any person to remain in the vault area longer than is reasonably necessary for opening or closing the box. The Bank may require the Renter to carry the box to a private room or desk located outside the vault. The box may not be removed from the Bank’s premises.

Death of a Renter:

If you or any co-Renter dies, becomes bankrupt, or is incapacitated, we may permit access to the box as required by law. Upon death of one or more co-Renters, any surviving co-Renter or person establishing entitlement under law may access the box to the extent permitted by law.

Adverse Claims:

If we receive conflicting claims or demands regarding access to the box, we may refuse further access until we receive evidence, satisfactory to us in our sole discretion, of each claimant’s right to access the box.

Legal Process:

You agree that we are authorized to comply with any legal process that we, in good faith, believe is valid. Fees may apply.

Storage of Prohibited Property:

The box may not be used for the storage of any liquids; gas; controlled substances; weapons; property of an explosive, dangerous, or offensive nature; currency in excess of $10,000; or property the possession of which would be a violation of law (“Prohibited Property”). If you store such Prohibited Property in your box, or we have reason to believe that it is stored in your box, we may, without notice to you, forcibly access, remove, and inventory the contents of the box and turn the Prohibited Property over to the police or other legal authorities, or permit those authorities to inspect any property stored in your box. The inventory shall be deemed conclusive evidence of the contents of the box. The Bank shall further have the right to disclose the name, address, and other identifying information of the Renter to the appropriate authority as it deems necessary under the circumstances, unless otherwise prohibited by law.

Safe Deposit Box Fees:

The box is rented for a one-year period payable in advance through an automatic charge to your deposit account. Invoiced payment may be requested. The annual rental fee is determined by box size. If a payment is due, an automatic charge notice or invoice is sent approximately 30 days prior to the payment due date. Any increase in rental fees is included in the notice or invoice. If payment is delinquent, we may charge a fee and refuse access to the box until the overdue rent and fees are paid. The following fees may also apply:

Key deposit .......................................................$20.00

Force box open .................................... minimum $150.00

Late payment fee (charged after 30 days) ...................$10.00


Union Bank’s Responsibility:

The Bank will exercise ordinary care to prevent access by any unauthorized person. In the event of any loss or damage to the box or its contents, the Bank will not be liable for any indirect, consequential, or incidental damages, nor for any loss or damage caused directly or indirectly, in whole or in part, by:

●● The Renter’s failure to abide by the terms of this Agreement

●● Accidents, fires, flood, or water damage, including, but not limited to, failure of fire suppression systems, burglary, civil unrest, war, acts of God, or any cause beyond the Bank’s reasonable control

In the event of any loss or damage for which the Bank is liable, the Bank reserves the right to:

●● Pay the Renter the face value or fair market value of any property as of the date of the loss, or

●● Replace the property

Property you store in your box is not insured by the FDIC or us.

Lost Keys:

The Renter agrees to notify the Bank immediately if any key is lost or stolen. The Renter agrees to reimburse the Bank for any expense incurred in replacing lost keys or forcing open the box.

Termination or Amendment:

We reserve the right to change or cancel this Agreement with you at any time for any reason by providing you written notice. The Renter may request to change box size at any time, subject to box availability. Applicable fees may change accordingly. The Renter may cancel this Agreement at any time by notifying us in writing. The Renter will not be entitled to any prepaid rent if the box rental is cancelled or transferred prior to expiration of the rental term. If the Bank or Renter cancels this Agreement, the Renter must remove all box contents and return all keys in person. If the Renter does not empty the box, the Bank has the right to forcibly remove the contents and dispose of them through the Bank’s unclaimed property process. The Renter agrees to pay for any damage or cost incurred by the Bank to force open the box due to the Renter’s failure to pay rent, empty the box, or return keys at termination.

Escheat:

We will notify you at your last address of record if your box remains in a delinquent payment status or your agreement with us is terminated. Thereafter, your box will be forcibly accessed and all of its contents will be removed, inventoried, and stored at our vault until claimed by you or turned over to the applicable state within the designated time frame as required by law, whichever occurs first.

Relocation of Box:

If the branch where a box is maintained is closed or consolidated with another branch, we have the right to transfer the box, including its contents, to another location.

Dispute Resolution.

Resolution of Claims by Arbitration

PLEASE READ THIS PROVISION CAREFULLY. UNDER THIS PROVISION, YOU WAIVE YOUR RIGHTS TO TRY ANY CLAIM IN COURT BEFORE A JUDGE OR JURY AND TO BRING OR PARTICIPATE IN ANY CLASS OR OTHER REPRESENTATIVE ACTION.

The following provision applies to any claim, cause of action, proceeding, or other dispute between us concerning this Agreement (each, a “Claim”), including all questions of law or fact relating thereto:

Option to Arbitrate:

Either you or we may elect in writing, without the consent of the other, to arbitrate all Claims covered by this provision. This provision will be broadly interpreted in accordance with the following paragraphs.

Claims Covered:

Claims subject to arbitration hereunder shall include all of the following:

●● Claims arising out of or related to this Agreement, or any prior or later versions of this Agreement.


●● Claims arising out of or relating to any aspect of any relationship between us that is governed by this Agreement, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

●● Claims that relate to the construction, scope, applicability, or enforceability of this provision.

●● Claims that arose before we entered into this Agreement or any other agreement or relationship between us that is governed by this Agreement (including, but not limited to, Claims relating to advertising).

●● Claims that may arise after the termination of this Agreement or any other agreement or relationship between us that is governed by this Agreement.

●● Claims asserted by or against your or our respective subsidiaries, affiliates, agents, employees, predecessors-in-interest, personal representatives, heirs, and/or successors and assigns.

Claims Not Covered:

Claims subject to arbitration hereunder shall not include the following:

●● Any Claim made in any proceeding that you commence in small claims court, so long as it remains in that court.

●● Any Claim set forth in any complaint or other communication that you may file with or send to a federal, state, or local administrative agency, such as the Office of the Comptroller of the Currency or the Consumer Financial Protection Bureau.

●● Any Claim arising out of the exercise by either of us of any self-help remedy, including any offset, account hold or freeze, or repossession.

●● Any Claim arising out of or related to an obligation secured by an interest in real property.

●● Any Claim that you assert in the action entitled Larsen v. Union Bank (S.D. Fla. Case No. 1:09 MD-02036), but only so long as a class remains certified in that action or until the action is dismissed.

Arbitration Procedure:

You and we agree to the following procedures in arbitrating any covered Claim:

●● The party initiating arbitration may choose between arbitration administered by one of the following:

(i) The American Arbitration Administration (“AAA”) under AAA’s Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes, except as modified by this Agreement. AAA’s rules may be obtained from www.adr.org or 1-800-778-7879 (toll free).

(ii) JAMS/Endispute (“JAMS”) under JAMS’ Comprehensive Arbitration Rules & Procedures or Streamlined Arbitration Rules & Procedures, including JAMS’ Consumer Minimum Standards, except as modified by this Agreement. JAMS’ Class Action Procedures shall not apply. JAMS’ rules may be obtained from www. jamsadr.com or 1-800-352-5267 (toll free).

●● Except in the case of a new arbitration by a three-arbitrator panel, as provided for below, the arbitration shall be decided by a single neutral arbitrator selected in accordance with AAA’s or JAMS’ rules, as applicable.

●● The arbitrator will take reasonable steps to protect customer account information and other confidential information.

●● The arbitrator will decide the dispute in accordance with the terms of our agreements and applicable substantive law, including statutes of limitation and evidentiary privileges. The arbitrator may award damages or other relief (including injunctive relief) available to the individual claimant under applicable law.

●● If the arbitrator’s award for a claimant is $0 or against the non-claimant is greater than $100,000 or includes an award of injunctive relief against either party, then that party may request a new arbitration by a three-arbitrator panel in accordance with AAA’s or JAMS’ rules, in which case each reference in this provision to the arbitrator shall mean such three-arbitrator panel.

●● Arbitration shall be commenced in the state in which your account is located. Any arbitration hearing shall be conducted in the county in which your account is located, unless you and we agree to another location.


Resolution of Non-Arbitrable Claims

If your account or safe deposit box is at a branch in California or was opened online, the following applies: All Claims that are not arbitrable under this Agreement, including all questions of law or fact relating thereto, shall, at the written request of any party, be determined by judicial reference pursuant to the California Code of Civil Procedure. The parties acknowledge that in such event, a jury will not decide such Claims.

If your account or safe deposit box is at a branch in a state other than California, the following applies: To the maximum extent permitted by law, you and the Bank intentionally and deliberately waive the right to a trial by jury to resolve all Claims that are not arbitrable under this Agreement, including all questions of law or fact relating thereto.

If the waiver of jury trial set forth above is not enforceable for any reason: Then the parties hereto agree that all Claims that are not arbitrable under this Agreement, including all questions of law or fact relating thereto, shall, at the written request of any party, be determined by judicial reference pursuant to the applicable state statutes. The parties acknowledge that in such event, a jury will not decide such Claims.

The parties shall select a single neutral referee, who shall be a retired state or federal judge (the “Referee”). In the event that the parties cannot agree upon a Referee, the court shall appoint the Referee. The Referee shall report a statement of decision to the court. Nothing in this provision shall limit the right of any party at any time to exercise self-help remedies, foreclose against collateral, or obtain provisional remedies. The parties shall bear the fees and expenses of the Referee equally, unless the Referee orders otherwise. The Referee shall also determine all issues relating to the applicability, interpretation, and enforceability of this provision.

●● If all Claims are for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing in accordance with AAA’s or JAMS’ rules.

●● YOU AND WE AGREE THAT ANY CLAIM MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A REPRESENTATIVE OR MEMBER IN ANY CLASS OR OTHER REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s Claims, and may not otherwise preside over any form of a class or other representative action. If this specific paragraph is determined by the arbitrator to be unenforceable, then this entire provision shall be null and void, and all Claims shall be determined in accordance with the provision of this Agreement entitled “Resolution of Non-Arbitrable Claims.”

●● At your or our request, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

●● The arbitrator’s award shall be final and binding, subject to judicial review only to the extent allowed under the Federal Arbitration Act. You or we may seek to have the award vacated or confirmed and entered as a judgment in any court having jurisdiction.

Arbitration Costs:

Unless the applicable arbitration rules are more favorable to you, we will advance (i) all arbitration costs in an arbitration that we commence; and (ii) the first $2,500 in arbitration filing, administration, and arbitrator’s fees in an arbitration that you commence. To the extent allowed by applicable law and our agreements, the arbitrator may award arbitration costs and attorneys’ fees to the prevailing party.

Applicable Law; Severance:

This Agreement evidences transactions in interstate commerce. The Federal Arbitration Act governs the interpretation and enforcement of this provision. Except as this provision otherwise provides, if any part of this provision is deemed to be invalid or unenforceable, that part will be severed from the remainder of this provision and the remainder of this provision will be enforced.


1 Fees may apply to use your Union Bank ATM or Debit Card at non-Union Bank ATMs or to obtain an ATM Mini-Statement at Union Bank ATMs. Point-of-sale merchants may also add a surcharge. Refer to the 2013 Business Deposit Fee Schedule (CA), if applicable, for non-Union Bank ATM fees within the United States and outside the fifty United States.

2 Access to Internet Business Banking may be unavailable without notice at certain times for the following reasons:

● Scheduled Maintenance. There will be periods when systems require maintenance or upgrades. These typically occur as follows: (a) unavailable Monday to Friday, 11:30 p.m. to 12:00 a.m. (Pacific Time); (b) available for inquiries only Tuesday to Saturday, 12:00 a.m. to as late as 1:00 a.m. (Pacific Time); (c) unavailable Sunday, 12:00 a.m. to between 3:00 a.m. and 6:00 a.m. (Pacific Time); and (d) unavailable 12:00 a.m. to 4:00 a.m. (Pacific Time) Monday.

● Unscheduled Maintenance. The Service may be unavailable when unforeseen maintenance is necessary.

● System Outages. Major unforeseen events, such as earthquakes, fires, floods, computer failures, interruptions in telephone service, or electrical outages, may interrupt Service availability. During Inquiry Only Mode you will not be able to schedule payments or transfers, or change your password.

Although we undertake reasonable efforts to ensure the availability of the Service, we will not be liable in any way for its unavailability or for any damages that may result from such unavailability.

3 The Mobile Business Center is offered as a free service to Union Bank Internet Business Banking users. However, you must have a Web-enabled cell or smart phone to use the Mobile Business Center. You may incur and are responsible for any charges assessed by your mobile service provider. Please consult your service provider for details.

4 If you have a mobile Internet browser and Internet access from your phone, it’s likely you can use Mobile Business Center. Your mobile phone must support WAP (Wireless Application Protocol) 2.0 or higher, the international standard for applications using wireless communication. Most phones today support WAP. Display of your account information may vary depending on your phone. If you are using an older device that does not contain the required security features to use Mobile Business Center, you may need to upgrade to a newer device to use Mobile Business Center.

5 Access to Telephone Banking may not be available at certain times for the following reasons:

● Bank Holidays – Bank representatives may not be available on some bank holidays.

● System Maintenance – Scheduled system maintenance typically occurs between 2:00 a.m. and 4:00 a.m. (Pacific Time). There may be occasional periods of unscheduled system maintenance.

● System Outages – Due to major unforeseen events, such as earthquakes, computer failures, or electrical outages.

We are not responsible for any liability you may incur as a result of the unavailability of Telephone Banking.

6 A Business Cash Reserve Account is a revolving line of credit available to customers meeting certain credit requirements. With a Business Cash Reserve Account, you authorize us to make automatic advances from your Cash Reserve Account to cover transactions presented against non-sufficient funds in your designated linked checking account. We charge $10 for each day that total advances of $10 or more are made (the transfer fee does not apply to cash reserve accounts originated in the state of Washington). A $25 annual fee is charged each June 1. Subject to credit approval. Financing available to businesses located in CA, OR, or WA. Terms and conditions subject to change without notice. See our Business Cash Reserve Account Disclosure and Agreement for full details.

7 With our Business Line of Credit Overdraft Protection, advances are subject to the interest rate as disclosed on your existing loan agreement. Advance fee is charged to each linked checking account each day an overdraft is covered in that account. See our Line Overdraft Protection Service Agreement and Disclosure for full details.

8 With our Business Savings Overdraft Protection Plan, you authorize us to make transfers automatically from your eligible savings account to cover transactions presented against non-sufficient available funds in your checking account. Funds from your savings account will be automatically transferred to your designated checking account. We charge $5 for each day a transfer occurs from your savings account to cover transactions presented against non-sufficient available funds. If we close your account as a result of excessive transfers, you will not be able to open another savings and/or money market account for 12 months from the time the account is closed. In addition, each time a transfer is paid against your account in excess of those allowed by federal regulation, you will be assessed a $15 excess activity charge.

Federal regulations limit certain types of transfers from a savings account (including Business Savings Overdraft Protection Plan transfers) to a total of six per month. If transfers exceed this limit more than occasionally, we will convert the account to a type not subject to transfer limits or close the account. If we close your account as a result of excessive transfers, you will not be able to open another savings and/or money market account for 12 months from the time the account is closed. In addition, each time a transfer is paid against your account in excess of those allowed by federal regulation, you will be assessed a $15 excess activity charge.

9 Open a business credit card account and pay no annual fee, plus get a 25% bonus on reward points earned in the first six months after account opening on qualifying transactions totaling $25,000 or more during that period only. See the Rewards Terms and Conditions in the Summary of the Credit Terms for details. Complete details, including restrictions, limitations, and exclusions, will be available when you become a Cardmember. Credit cards issued and serviced by First Bankcard, a division of First National Bank of Omaha. We reserve the right to change the account terms should your credit profile change or for other reasons described in the Summary of the Credit Terms.

10 Subject to available balance. Other charges, such as overdraft fees, will still apply.

11 Santa Barbara Bank & Trust’s Early Withdrawal Penalty is as follows: For Time Deposits with terms of 29 days or less, you will forfeit 7 days’ interest on the amount withdrawn, which may result in a loss of principal balance regardless of the length of time the funds withdrawn have been on deposit. For Time Deposits with terms of 30–59 days, you will forfeit 30 days’ interest on the amount withdrawn, which may result in a loss of principal balance regardless of length of time the funds withdrawn have been on deposit. For Time Deposits with terms of 60–364 days, you will forfeit 60 days’ interest on the amount withdrawn, which may result in a loss of principal balance regardless of length of time the funds withdrawn have been on deposit. For Time Deposits with terms of 12 months through 35 months, you will forfeit 120 days’ interest on the amount withdrawn, which may result in a loss of principal balance regardless of length of time the funds withdrawn have been on deposit. For Time Deposits for 36 months or longer, you will forfeit 180 days of interest, which may result in a loss of principal balance regardless of length of time the funds withdrawn have been on deposit.

12 Union Bank’s Early Withdrawal Penalty is as follows: We calculate the early withdrawal penalty on a 365-day basis as follows:

● For maturity terms of 7 through 31 days, the greatest of (1) all interest earned on the amount withdrawn; (2) 7 days’ interest on the amount withdrawn; or (3) the amount of interest that could have been earned on the amount withdrawn for one-half the term

● For maturity terms of 32 to 91 days, the greater of (1) 31 days’ simple interest at the rate being paid on the amount withdrawn; or (2) the compensating penalty

● For maturity terms of 92 days to one year, the greater of (1) 91 days’ simple interest at the rate being paid on the amount withdrawn; or (2) the compensating penalty

● For maturity terms of more than one year, the greater of (1) 181 days’ simple interest at the rate being paid on the amount withdrawn; or (2) the compensating penalty

Union Bank’s Early Compensating Penalty is as follows: We calculate the compensating penalty on a 365-day basis as follows:

(1) We subtract the interest rate being paid on your original time deposit from the rate we would pay on a new time deposit in the amount of your original time deposit with a term equal to the number of days remaining in the term.

(2) Using that interest rate difference, we calculate the amount of simple interest that could have been earned on the amount withdrawn for the number of days remaining in the current term of the original time deposit.

Example: A $2,000 time deposit established for 36 months at 4% is withdrawn after 12 months. To calculate the compensating penalty, we first determine the rate for a new $2,000, 24-month time deposit (the remaining term of the time deposit). If this rate were 7%, we would calculate a penalty equal to 24 months’ simple interest on $2,000 at 3% (the rate difference of 7% minus 4%). The compensating penalty is $120. The early withdrawal penalty would be 181 days’ simple interest on $2,000 at 4%, or $39.67. In this example, the $120 compensating penalty is greater and would be assessed.

13 Size and availability may vary by branch location.

4 0 U n i o n B a n k

Contact InformationCOMMUNICATE WITH US

When you need to: Call: Write:

●● report a lost or stolen aTM Card or Debit Card, compromised Pin, or an online Banking access code (call us immediately)

●● Check account balance

●● Check rate information

●● Find out if a direct deposit has been made

●● report errors concerning aTM, Debit card, aCH, or online transactions, or check conversion

●● Stop payment on checks written

●● Cancel online bill payment

●● Place a postdated check order

●● Cancel preauthorized electronic payment (aCH)

●● request a refund involving a loss from a check or substitute check

1-800-238-4486

automated service: 24 hours 7 days a week

Personal service: Monday through Friday, 7:00 a.m.–9:00 p.m., and Saturday, 8:00 a.m.–5:00 p.m., Pacific Time (closed Sunday and holidays)

Union Bank Claims operations B02-469 P.o. Box 2327 Brea, Ca 92822-2327

●● report a wire transfer error Contact your branch of account

Direct access wire customers may call 1-800-922-9473 7:30 a.m.– 5:00 p.m. (Pacific Time)

Union Bank Wire Services Dept. V02-490 1980 Saturn St. Monterey Park, Ca 91755-7417

●● report an error regarding an aCH transaction not subject to regulation e

1-800-238-4486 Fax: 1-800-456-9185

Union Bank electronic Banking Dept. P.o. Box 85929 San Diego, Ca 92186-5929

BUSINESS TElEPHONE BANKING

When you need to: Call: Write:

●● Use Telephone Banking

●● ask questions about Telephone Banking

●● report errors concerning Telephone Banking transactions or cancel a Telephone Banking bill payment

1-800-238-4486

automated service: 24 hours 7 days a week

Personal service: Monday through Friday, 7:00 a.m.–9:00 p.m., and Saturday, 8:00 a.m.–5:00 p.m., Pacific Time (closed Sunday and holidays)

Union Bank Telephone Banking B01-806 P.o. Box 30700 Los angeles, Ca 90060-0700

●● reach Telephone Banking using a rotary phone

1-800-835-5550

●● access TDD Telephone Banking for hearing-impaired customers

1-800-826-7345

COMMERCIAl TElEPHONE BANKING

Global Markets Foreign Exchange

1-213-236-6943 Monday through Friday, 5:30 a.m.–4:30 p.m. (Pacific Time)

For Account Servicing:

●● Business Banking Treasury Services

●● Commercial and institutional Treasury Services, and Church-non-Profit-related entities

●● energy, Financial institutions, national, and Large Corporate

●● real estate, accommodators, Property Management, and Homeowners associations

●● Government and Government-non-Profit-related entities

●● reorganization, non-Bank Financial institutions (Broker-Dealer), Specialized Markets

●● Private Bank Treasury Services

For Online Treasury Services:

●● GTMS Customer Service

Commercial Customer Service Unit (CCSU) Monday through Friday, 6:00 a.m.–6:00 p.m. (Pacific Time)

1-800-728-6466

1-800-298-6466

1-800-418-6466

1-800-849-6466

1-800-798-6466

1-800-669-8661

1-888-826-2669

Global Treasury Management Services (GTMS) Monday through Friday, 6:00 a.m.–6:00 p.m. (Pacific Time)

1-800-322-2778

Additional branch locations.

once the conversion of Santa Barbara Bank & Trust to

Union Bank is completed on april 22, 2013, you will have full,

convenient access to more than 400 branch locations and

over 600 aTMs in Washington, oregon, and California. Visit

unionbank.com for a complete list of branch locations and

their hours.

©2013 Union Bank, N.A. All rights reserved.

2903d-BRO-2 (2/13)

unionbank.com

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