wellness corporate solutions : encouraging healthy behaviors
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Wellness Corporate Solutions : Encouraging Healthy Behaviors. Why Wellness ?. Lifestyle habits (inactivity and poor nutrition) account for 70% of healthcare costs. Increase productivity Increase employee satisfaction Improve recruitment and retention Happier employees yield better - PowerPoint PPT PresentationTRANSCRIPT
Wellness Corporate Solutions:
Encouraging Healthy Behaviors
Why Wellness ?
Lifestyle habits (inactivity and poor nutrition) account for 70% of healthcare costs
Increase productivity
Increase employee satisfaction
Improve recruitment and retention
Happier employees yield better customer relations
Decrease absenteeism
Decrease health care costs
Decrease stress
The astonishing state ofhealthcare costs
Healthcare $$ = Employers’ Nightmare90% of companies pay a portion of their employees’
premiums.
76% of respondents believe health care costs take as much as 10% of business revenues. TriNet Q3 HR Trends Survey
Employees Feel the Pain TooIncreased cost-sharing squeezes workers.
Wage increase
Premium increase
Iceberg of Full Costs from Poor Health to Employers
January 21, 2010 LiveHealthier Proposal for Microsoft Corporation
Source: Worksite Health Promotion, Chenoweth, 1998
Source: A Practical Approach to Occupational and Environmental Medicine, 2003
The majority of the impact to an organization for poor health is generated by indirect costs revealed in Absenteeism and Presenteeism rates
Medical Care and Pharmaceutical Costs
Health-related Productivity Costs
Absenteeism
Presenteeism
30%
70%
Modifiable Risks and Lost Productivity Levels
0.0%
1.9%
4.4%
7.5%
9.1%
13.0%
14.5%
16.4%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
% o
f Los
t Wor
k Pr
oduc
tivity
0 Risks 1 Risk 2 Risks 3 Risks 4 Risks 5 Risks 6 Risks 7+ Risks
Excess Productivity Loss (%)
Excess Productivity Loss (%)
Source: Wayne Burton, Chin-Yu Chen, et al., The Association of Health Risks with On-the-Job Productivity, JOEM 47:796-777, Aug. 2005
Who Are We?
Our team, backed by 3500 subcontractors
Our Partners3,500 trained and certified health
professionals nationwide
www.cdc.com/leanworks
www.mypyramid.gov
www.womenshealth.gov/bodyworks
About Wellness Corporate Solutions• Been in business since 2004• MBE Certified, Woman owned business• Wellness Program Planning and Consulting• Onsite Services ( Biometric Screenings
–Fingerstick/Venipuncture, Flu Shots, Seminars, Health education, Healthy Cooking Demos)
• Online Programs ( customizable web portal –HRA, health education, nutrition/exercise tracking, nutrition info)
• Health Coaching ( email, onsite and telephonic)• Health Challenges ( engaging, fun and results oriented)• Incentive design, tracking, redemption and reporting
How We’re Different•“Boots on the ground”• Nimble and Flexible• Creative Solutions fit your clients needs•Global provider of innovative health management programs• Work with all size groups from as little at 25 to as many as 65,000+•National capabilites • Hands on, high touch philosophy
Our Clients, just a few…
Your Wellness Program• Program Administration (surveys, letters, newsletters, bulletin boards, monthly health education, aggregate reporting,
and program marketing)• Online or paper based Health Risk Assessment• Health Fair Screenings
• Basic Lipid, Full Lipid, Glucose, Hemoglobin AIC, Triglycerides, Thyroid Levels (TSH), Trace Mineral Levels, Metabolic Panel, Prostate Specific Antigen (PSA), Spirometry (Pulmonary Function), Skin Scope (Dermaview or Dermascan), Bone Density, Mammograms, Flu Shots and Vaccinations
• Enhanced Health Fair elements • Chair massage, healthy cooking demos, fitness assessments, grip tests, Yoga demonstrations, vision screening, and Podiatrist
provided gait analysis• Customized Online Portal with trusted Health and Wellness Resources• Lifestyle Behavior Change Coaching
• Integrated Telephonic and Online Coaching with Primary Coaching Model• Diabetes Management and Lifestyle Coaching
• Integrated education and training with nationally-recognized leader in dietetics• Team or Individual based Wellness Challenges and Campaigns (Biggest Loser/Pedometer Step Challenge)• Onsite presentations on specific health conditions and disease management
• Sessions can be designed to accommodate participants, including hour long, half day, full day, multi-day• Consultation with fitness centers, cafeterias and vending machines• Support and training for charity walks, runs and other events• Live web events with experts on health and wellness topics• Integrated Incentive Management Design/Fulfillment and Support • Dedicated Program Manager
Comprehensive Program Offerings• Biometric Screenings (Fingerstick/Venipuncture)• Flu Shots• Enhance Health Fair Elements• Customized online web portal• Health Coaching• Incentive Program Management and Design• Dedicated Program Manager• Health/Nutrition Challenges (8-10 weeks)• Workshops/Lunch and Learns/Seminars/Health Education and more• Gym Membership partnerships• Customized Reporting –(aggregate, executive, participation,
engagement, ad hoc)• ROI Analysis
Health Fair ServicesScreening Services:
•Fingerstick – Total Cholesterol/HDL/Glucose/Blood Pressure/BMI/Body Fat/Height/Waist Circumference•Venipuncture – (Fasting/Non Fasting) Total Cholesterol/HDL/Glucose/Triglycerides/Blood Pressure/BMI/Body Fat/Height/Waist Circumference•Bone Density Tests•Basal Metabolic Rate Calculation, etc.
Missed the screening, what do you do?
•Walgreens Take Care Clinics•CVS Minute Clinics•BioIQ test kits•LabCorp•Physicians
Health Fair ServicesAdditional Services:
•Flu Shots•Chair Massages•Acupuncturists•Healthy Cooking Demonstration•Green Health Fair w/Vendors•Health Risk Assessment (HRA)
Staffing and Certifications
• Clinical Staff Training and Experience
– Proprietary network consisting of over 3,500 health professionals nationwide who are specially trained to execute health screening events
– Screeners have medical licensure or certification (examples include: Nurse Practitioner, RN, LPN, Respiratory Therapist, Phlebotomist, Medical Technician, Health Educators, Registered Dietitian)
– Bi-lingual capabilities: health professionals, consent and result forms
• National and state laboratory licensure for biometric health screenings– National CLIA and state laboratory licensure for biometric health screenings
National Coverage– Maintain equipment and staff to manage numerous same day screenings across the country– Service Level Agreements with both Walgreens ( TakeCareClinics) and CVS ( Minute Clinics) to perform biometrics for remote employees and small locations
Begin with Education• Onsite Health Screening and Health Risk Assessment
– Strongly recommended to launch program, get a snap shot and baseline data at the beginning to measure progress and improvement
– If employees don’t know or understand their numbers they are at greater risk– Powerful teaching moment, catalyzes action– Incentivize this step
• Onsite Wellness Seminars, DVD’s, Live Webinars– Informative, educational, fun– Hit hot spots– Demonstrate care and concern
• Interactive nutrition and exercise tracking tools• Actionable health messages• Health and Wellness Newsletter
Well Employee Portal• Health Action Programs (workshops)• Personalized Dashboard with Individualized
Health Management Tools-Easy to use• Nutrition and Activity Trackers/Recipe Library• Integrated HRA and biometrics• Unlimited access to Health Coaches• Incentive Program Implementation/Management• Trusted Health Education and Information
Well Employee Portal
Account and Program Management
Web Portal Health RiskAssessment Screenings Lifestyle
Management
ProgramDelivery Communications Program
Customizations
WellnessCoordinator
Reporting& Analytics
Data Integration& Acquisition
WCS DedicatedAccount Manager
WCS Onsite/Virtual Event Management Team
WCS Ongoing Support & Management
Launch 3 Months
6 Months9 Months
Year 2
Year 3
Coordinators
ClientEmployees
ClientManagement
Team
Strategize with Client onprogram goals, & WCSto execute and manage• Regular phone calls• Program success reports• Needs assessments & summaries• Identify trends & revise programming
Mutual support betweencoordinators & WCS• Site-specific programming• On-site grassroots outreach• Request tracking tools • Regular phone calls• Support for on-site events• Customized program materials
Promote dialogue between employees & WCS program management team• Individualized employee resources• Trainings, demos, webinars• Customer service & metrics• Feedback via polls & surveys• Formal focus groups
Coordinated Communications Framework
Communications Materials Can be Customized or Tailored to Meet Client’s Specific Needs
Participant Materialsfor Specific Programs
Program LaunchCommunications
Ongoing Program Communications Participant Materials for
Specific Programs• Personal value-proposition• Invitation to programs• Welcome & ongoing
messages• Program specific materials• No response outreach
Program Launch Communications• Overall program introduction• Overall program value-proposition• Executive sponsorship• Program awareness campaign
Ongoing Program Communications• Ongoing marketing of new initiatives
and health action programs• Employee & manager messages• Enrollment campaigns • Engagement campaigns• Health action programs
Strategy Development• Overall communication strategy development• Overall program branding, tone, look and feel• Coordinated communication management tools• Coordinated printing/fulfillment Strategy
Development
We Support Your Team
• Dedicated Account Manager• Program materials and online portal custom branded to your organization• Company specific messaging• Incentive design and management• Online Event Scheduler• Reporting Deliveries /ROI analysis .• Management of Wellness Committees and Champions• Incorporate links to internal and/or external resources• Employee engagement strategies• Build a culture of health by creating a vision and communicating the
dream
Customized Reports: Annually, Quarterly, Monthly & Ad Hoc
Overall Program Metrics Breakdown of Eligible vs. Active Gender Breakdown Participant Locations Service Delivery Metrics Shareholder Satisfaction Participant Satisfaction
Overall Program
Performance& Satisfaction
Web Portal Analytics
Health Coaching
Lifestyle Behavior Change
Web Portal Analytics Site Visits Page Views Average pages per view Most requested pages Site performance
Health Coaching Inquiries & Engagement Interaction Modality – phone/email Interaction Frequency & Depth Goal Commitments Goal Completions Goal Discontinuations Subsequent Goal Commitments Participant Satisfaction
Lifestyle Behavior Change Participation levels for all eligible segments
Enrolled by risk level Enrolled by lifestyle area
Risk Factor Distribution Subgroup Reporting as defined by Client Time-over-Time Risk Change Progress Reports by Risk Area Progress Reports by Participation Level vs.
Non-participants with Similar Risk Profile Pre-Loss Risk Flow Analysis Risk Flow Trends Risk Change Analysis
January 21, 2010 LiveHealthier Proposal for Microsoft Corporation
Data Analysis & ReportingWeb Portal Usage
Health Coaching Interactions
Lifestyle Behavior Change Programs
Population-based Programs
Health Action & Incentive Campaigns
Eligibility Data
Health Risk Assessm
ent Data
Biometric Screening Data
Risk Flow Analysis
Risk Change Analysis
User
Inte
racti
ons Data Analysis
Custom Reporting & Analytics
Overall Program
Performance& Satisfaction
Web Portal Analytics
Health Coaching Outcomes
Lifestyle Behavior
Outcomes
Measuring Program Success• Outcomes
• Engagement/Participation
• Satisfaction Rates
• Service Levels• Metric Achievement Reporting and
ROI Analysis
Work with us
Experienced Team
Proven Tools
Exceed Expectations
We can take your program further
Ariana AbediSales and Business Development [email protected]: 301.229.7555Cell:301.233.7800