wellness corporate solutions : encouraging healthy behaviors

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Wellness Corporate Solutions: Encouraging Healthy Behaviors

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Wellness Corporate Solutions : Encouraging Healthy Behaviors. Why Wellness ?. Lifestyle habits (inactivity and poor nutrition) account for 70% of healthcare costs. Increase productivity Increase employee satisfaction Improve recruitment and retention Happier employees yield better - PowerPoint PPT Presentation

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Page 1: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Wellness Corporate Solutions:

Encouraging Healthy Behaviors

Page 2: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Why Wellness ?

Lifestyle habits (inactivity and poor nutrition) account for 70% of healthcare costs

Increase productivity

Increase employee satisfaction

Improve recruitment and retention

Happier employees yield better customer relations

Decrease absenteeism

Decrease health care costs

Decrease stress

Page 3: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

The astonishing state ofhealthcare costs

Page 4: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Healthcare $$ = Employers’ Nightmare90% of companies pay a portion of their employees’

premiums.

76% of respondents believe health care costs take as much as 10% of business revenues. TriNet Q3 HR Trends Survey

Page 5: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Employees Feel the Pain TooIncreased cost-sharing squeezes workers.

Wage increase

Premium increase

Page 6: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Iceberg of Full Costs from Poor Health to Employers

January 21, 2010 LiveHealthier Proposal for Microsoft Corporation

Source: Worksite Health Promotion, Chenoweth, 1998

Source: A Practical Approach to Occupational and Environmental Medicine, 2003

The majority of the impact to an organization for poor health is generated by indirect costs revealed in Absenteeism and Presenteeism rates

Medical Care and Pharmaceutical Costs

Health-related Productivity Costs

Absenteeism

Presenteeism

30%

70%

Page 7: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Modifiable Risks and Lost Productivity Levels

0.0%

1.9%

4.4%

7.5%

9.1%

13.0%

14.5%

16.4%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

% o

f Los

t Wor

k Pr

oduc

tivity

0 Risks 1 Risk 2 Risks 3 Risks 4 Risks 5 Risks 6 Risks 7+ Risks

Excess Productivity Loss (%)

Excess Productivity Loss (%)

Source: Wayne Burton, Chin-Yu Chen, et al., The Association of Health Risks with On-the-Job Productivity, JOEM 47:796-777, Aug. 2005

Page 8: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Who Are We?

Our team, backed by 3500 subcontractors

Page 9: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Our Partners3,500 trained and certified health

professionals nationwide

www.cdc.com/leanworks

www.mypyramid.gov

www.womenshealth.gov/bodyworks

Page 10: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

About Wellness Corporate Solutions• Been in business since 2004• MBE Certified, Woman owned business• Wellness Program Planning and Consulting• Onsite Services ( Biometric Screenings

–Fingerstick/Venipuncture, Flu Shots, Seminars, Health education, Healthy Cooking Demos)

• Online Programs ( customizable web portal –HRA, health education, nutrition/exercise tracking, nutrition info)

• Health Coaching ( email, onsite and telephonic)• Health Challenges ( engaging, fun and results oriented)• Incentive design, tracking, redemption and reporting

Page 11: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

How We’re Different•“Boots on the ground”• Nimble and Flexible• Creative Solutions fit your clients needs•Global provider of innovative health management programs• Work with all size groups from as little at 25 to as many as 65,000+•National capabilites • Hands on, high touch philosophy

Page 12: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Our Clients, just a few…

Page 13: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Your Wellness Program• Program Administration (surveys, letters, newsletters, bulletin boards, monthly health education, aggregate reporting,

and program marketing)• Online or paper based Health Risk Assessment• Health Fair Screenings

• Basic Lipid, Full Lipid, Glucose, Hemoglobin AIC, Triglycerides, Thyroid Levels (TSH), Trace Mineral Levels, Metabolic Panel, Prostate Specific Antigen (PSA), Spirometry (Pulmonary Function), Skin Scope (Dermaview or Dermascan), Bone Density, Mammograms, Flu Shots and Vaccinations

• Enhanced Health Fair elements • Chair massage, healthy cooking demos, fitness assessments, grip tests, Yoga demonstrations, vision screening, and Podiatrist

provided gait analysis• Customized Online Portal with trusted Health and Wellness Resources• Lifestyle Behavior Change Coaching

• Integrated Telephonic and Online Coaching with Primary Coaching Model• Diabetes Management and Lifestyle Coaching

• Integrated education and training with nationally-recognized leader in dietetics• Team or Individual based Wellness Challenges and Campaigns (Biggest Loser/Pedometer Step Challenge)• Onsite presentations on specific health conditions and disease management

• Sessions can be designed to accommodate participants, including hour long, half day, full day, multi-day• Consultation with fitness centers, cafeterias and vending machines• Support and training for charity walks, runs and other events• Live web events with experts on health and wellness topics• Integrated Incentive Management Design/Fulfillment and Support • Dedicated Program Manager

Page 14: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Comprehensive Program Offerings• Biometric Screenings (Fingerstick/Venipuncture)• Flu Shots• Enhance Health Fair Elements• Customized online web portal• Health Coaching• Incentive Program Management and Design• Dedicated Program Manager• Health/Nutrition Challenges (8-10 weeks)• Workshops/Lunch and Learns/Seminars/Health Education and more• Gym Membership partnerships• Customized Reporting –(aggregate, executive, participation,

engagement, ad hoc)• ROI Analysis

Page 15: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Health Fair ServicesScreening Services:

•Fingerstick – Total Cholesterol/HDL/Glucose/Blood Pressure/BMI/Body Fat/Height/Waist Circumference•Venipuncture – (Fasting/Non Fasting) Total Cholesterol/HDL/Glucose/Triglycerides/Blood Pressure/BMI/Body Fat/Height/Waist Circumference•Bone Density Tests•Basal Metabolic Rate Calculation, etc.

Page 16: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Missed the screening, what do you do?

•Walgreens Take Care Clinics•CVS Minute Clinics•BioIQ test kits•LabCorp•Physicians

Page 17: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Health Fair ServicesAdditional Services:

•Flu Shots•Chair Massages•Acupuncturists•Healthy Cooking Demonstration•Green Health Fair w/Vendors•Health Risk Assessment (HRA)

Page 18: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Staffing and Certifications

• Clinical Staff Training and Experience

– Proprietary network consisting of over 3,500 health professionals nationwide who are specially trained to execute health screening events

– Screeners have medical licensure or certification (examples include: Nurse Practitioner, RN, LPN, Respiratory Therapist, Phlebotomist, Medical Technician, Health Educators, Registered Dietitian)

– Bi-lingual capabilities: health professionals, consent and result forms

• National and state laboratory licensure for biometric health screenings– National CLIA and state laboratory licensure for biometric health screenings

National Coverage– Maintain equipment and staff to manage numerous same day screenings across the country– Service Level Agreements with both Walgreens ( TakeCareClinics) and CVS ( Minute Clinics) to perform biometrics for remote employees and small locations

Page 19: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Begin with Education• Onsite Health Screening and Health Risk Assessment

– Strongly recommended to launch program, get a snap shot and baseline data at the beginning to measure progress and improvement

– If employees don’t know or understand their numbers they are at greater risk– Powerful teaching moment, catalyzes action– Incentivize this step

• Onsite Wellness Seminars, DVD’s, Live Webinars– Informative, educational, fun– Hit hot spots– Demonstrate care and concern

• Interactive nutrition and exercise tracking tools• Actionable health messages• Health and Wellness Newsletter

Page 20: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Well Employee Portal• Health Action Programs (workshops)• Personalized Dashboard with Individualized

Health Management Tools-Easy to use• Nutrition and Activity Trackers/Recipe Library• Integrated HRA and biometrics• Unlimited access to Health Coaches• Incentive Program Implementation/Management• Trusted Health Education and Information

Page 21: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Well Employee Portal

Page 22: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Account and Program Management

Web Portal Health RiskAssessment Screenings Lifestyle

Management

ProgramDelivery Communications Program

Customizations

WellnessCoordinator

Reporting& Analytics

Data Integration& Acquisition

WCS DedicatedAccount Manager

WCS Onsite/Virtual Event Management Team

Page 23: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

WCS Ongoing Support & Management

Launch 3 Months

6 Months9 Months

Year 2

Year 3

Coordinators

ClientEmployees

ClientManagement

Team

Strategize with Client onprogram goals, & WCSto execute and manage• Regular phone calls• Program success reports• Needs assessments & summaries• Identify trends & revise programming

Mutual support betweencoordinators & WCS• Site-specific programming• On-site grassroots outreach• Request tracking tools • Regular phone calls• Support for on-site events• Customized program materials

Promote dialogue between employees & WCS program management team• Individualized employee resources• Trainings, demos, webinars• Customer service & metrics• Feedback via polls & surveys• Formal focus groups

Page 24: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Coordinated Communications Framework

Communications Materials Can be Customized or Tailored to Meet Client’s Specific Needs

Participant Materialsfor Specific Programs

Program LaunchCommunications

Ongoing Program Communications Participant Materials for

Specific Programs• Personal value-proposition• Invitation to programs• Welcome & ongoing

messages• Program specific materials• No response outreach

Program Launch Communications• Overall program introduction• Overall program value-proposition• Executive sponsorship• Program awareness campaign

Ongoing Program Communications• Ongoing marketing of new initiatives

and health action programs• Employee & manager messages• Enrollment campaigns • Engagement campaigns• Health action programs

Strategy Development• Overall communication strategy development• Overall program branding, tone, look and feel• Coordinated communication management tools• Coordinated printing/fulfillment Strategy

Development

Page 25: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

We Support Your Team

• Dedicated Account Manager• Program materials and online portal custom branded to your organization• Company specific messaging• Incentive design and management• Online Event Scheduler• Reporting Deliveries /ROI analysis .• Management of Wellness Committees and Champions• Incorporate links to internal and/or external resources• Employee engagement strategies• Build a culture of health by creating a vision and communicating the

dream

Page 26: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Customized Reports: Annually, Quarterly, Monthly & Ad Hoc

Overall Program Metrics Breakdown of Eligible vs. Active Gender Breakdown Participant Locations Service Delivery Metrics Shareholder Satisfaction Participant Satisfaction

Overall Program

Performance& Satisfaction

Web Portal Analytics

Health Coaching

Lifestyle Behavior Change

Web Portal Analytics Site Visits Page Views Average pages per view Most requested pages Site performance

Health Coaching Inquiries & Engagement Interaction Modality – phone/email Interaction Frequency & Depth Goal Commitments Goal Completions Goal Discontinuations Subsequent Goal Commitments Participant Satisfaction

Lifestyle Behavior Change Participation levels for all eligible segments

Enrolled by risk level Enrolled by lifestyle area

Risk Factor Distribution Subgroup Reporting as defined by Client Time-over-Time Risk Change Progress Reports by Risk Area Progress Reports by Participation Level vs.

Non-participants with Similar Risk Profile Pre-Loss Risk Flow Analysis Risk Flow Trends Risk Change Analysis

January 21, 2010 LiveHealthier Proposal for Microsoft Corporation

Page 27: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Data Analysis & ReportingWeb Portal Usage

Health Coaching Interactions

Lifestyle Behavior Change Programs

Population-based Programs

Health Action & Incentive Campaigns

Eligibility Data

Health Risk Assessm

ent Data

Biometric Screening Data

Risk Flow Analysis

Risk Change Analysis

User

Inte

racti

ons Data Analysis

Custom Reporting & Analytics

Overall Program

Performance& Satisfaction

Web Portal Analytics

Health Coaching Outcomes

Lifestyle Behavior

Outcomes

Page 28: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Measuring Program Success• Outcomes

• Engagement/Participation

• Satisfaction Rates

• Service Levels• Metric Achievement Reporting and

ROI Analysis

Page 29: Wellness Corporate  Solutions : Encouraging Healthy  Behaviors

Work with us

Experienced Team

Proven Tools

Exceed Expectations

We can take your program further

Ariana AbediSales and Business Development [email protected]: 301.229.7555Cell:301.233.7800