In The Pocket

HI!—I’m Hannes.

@hannesvdv

WE THINK, SHAPE & BUILD FOR THE CONNECTED WORLD—

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BUILD THINK

SHAPE

DEVELOPMENT STRATEGY

DESIGN

De morgenCases /

De morgenCases / Brussels airportCases /

BancontactCases /

Coca colaCases /

NO—

COMFORTZONE

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ON TOPIC—

Hannes, there’s one piece in theUX you designed THAT JUST REALLY SUCKS—~ a highly esteemed developer colleague

—

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Of course, we dealt with the situation like true professionals

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Let’s talk about tension—

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The way you accomplish anything significant is with a team.—

• Clients

• Designers

• Developers

• Project Managers

• …

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If you’re not pissing someone off, you probably aren’t doing anything significant—

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WE’RE NOT HERE TO BE FRIENDS—

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WE’RE HERE TO MAKE GREAT PRODUCTS—

—

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Making great products + being friends = double rainbow

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A PROCESS & CULTURE—To better deal with moments of tension

—

Should be about

• the product(s) we’re making

Should not be about

• Personal issues

• Lack of information

• Lack of understanding

Moments of tension during a project

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1. Work with clients and for users—

USERS

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We partner with clients and join forces to create the best possible solution for the end users.

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2. Be transparent to the team and the client—

Transparently sharing information throughout the team keeps everyone on the same page and focused on the right things.

A man is getting into the shower just as his wife is finishing up her shower when the doorbell rings. The wife quickly wraps herself in a towel and runs downstairs. When she opens the door, there stands Bob, the next door neighbour. Before she says a word, Bob says, “I’ll give you $800 to drop that towel.” After thinking for a moment, the woman drops her towel and

stands naked in front of Bob. After a few seconds, Bob hands her $800 dollars and leaves.

The woman wraps back up in the towel and goes back upstairs. When she gets to the bathroom, her husband asks,…

“Who was that?” “It was Bob the next door neighbour,” she replies. “Great!” the husband says, “Did he say anything about

the $800 he owes me?”

If you share critical information pertaining to credit and risk with your shareholders in time, you may be in a

position to prevent avoidable exposure.

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3. Align the entire team from the beginning—

When you ask the entire team what you’re building and why, you should get one answer.

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4. Schedule regularreview moments —

Getting the right people together at regular times realigns goals, to do’s and attention points:

• Code reviews

• Design reviews

• Test groups

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5. Educateyour colleagues—

Knowing the ins and outs of your colleagues’ jobs creates empathy, trust and understanding:

• 1-to-1 feedback

• Lunch sessions

• Competence sessions

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6.Speak up and get out of your bubble —

Nothing is someone else’s problem. And even if it’s not your job to solve it, it’s at least your job to signal it.

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7. Know your colleagues not just from work—

Get a beer, do some sports or go to Ibiza together.

Knowing your colleagues on a personal level will make sure you’ll be there for each other if need be.

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TWO MORE THINGS—

The State of Mobile is an update for the digital professional who wants to stay educated in the fast-paced world of smartphones, tablets and connected devices.

• Download the report

• Attend the workshops

WE HAVE ROOM AT OUR TABLE—We need talented professionals with a can-do attitude and a little je ne sais quoi to help us become even better. Are you ready to take up the challenge? Send an e-mail to jobs@inthepocket.be

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THANK YOU!—Questions?