We’re here... and our testers are there.

Michele Cross

The most efficient and effective method of

conveying information to and within a development

team is face-to-face conversation.

Agile Manifesto Principles

You can’t always get what you want.

Rolling Stones

Just.... Communicate!

Collaboration through

Communication

withinCultural

context

Cultural context

“Scrum does not work here in Asia”

• Cultural expectation of predictability• Everything should have a hierarchy• Keep things in harmony• Education system drives school of thought• Lack of investment in training for offshore

(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)

Harmony

(https://www.geert-hofstede.com/)

Hierarchy

(https://www.geert-hofstede.com/)

Interdependence

(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)

How trust is formed

Communication

MostEffective

LeastEffective

Face-to-face around sharedsketching environment

Face-to-face conversation

Videoconferencing

Phone conversation

Online chat

Email

Video Recording

Audio recording

Written documentation

Co-located

GeographicallyDistant

Persistence Required

(http://www.agilemodeling.com/essays/communication.htm)

Scrum Master takes point

(http://www.agilebuddha.com/agile/agile-thinking-continuous-improvement-scrummaster-1-0-to-2-0/)

Keep everyone in the loop

Initiate actual conversation, not just work topics

Arrange unstructured time – virtual lunch, virtual coffee

Collaboration

http://wakaleo.com/resources/presentations/it-s-testing-jim-but-not-as-we-know-it

Example Mapping

https://cucumber.io/blog/2015/12/08/example-mapping-introduction

Having conversations

is more important thancapturing conversations

is more important thanautomating conversations.

- Liz Keogh

Remote Pairing/Mobbing