western cities succession presentation

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Western Cities Human Resource Conference Conference Five Keys to Five Keys to Succession Planning Succession Planning In Your In Your Organization Organization Sponsored by Sponsored by Profiles International Profiles International

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Presented this power point at the western cities human resource conference

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Page 1: Western cities succession Presentation

Western Cities Human Resource Western Cities Human Resource ConferenceConference

Five Keys toFive Keys toSuccession PlanningSuccession PlanningIn Your OrganizationIn Your Organization

Sponsored bySponsored by

Profiles InternationalProfiles International

Page 2: Western cities succession Presentation

Today’s ObjectivesToday’s Objectives

IDENTIFYIDENTIFY key leadership criteria! key leadership criteria!

FINDFIND future leaders! future leaders!

MEASUREMEASURE results and reinforce desired behavior! results and reinforce desired behavior!

CREATECREATE a sense of responsibility! a sense of responsibility!

ALIGNALIGN succession planning with corporate culture! succession planning with corporate culture!

Page 3: Western cities succession Presentation

Key Leadership CriteriaKey Leadership Criteria

HistoryHistoryExperience, Experience,

Employment, Employment, Education,Education,

BackgroundBackground

PAST

Page 4: Western cities succession Presentation

Key Leadership CriteriaKey Leadership Criteria

HistoryHistory

Experience, Experience, Employment, Employment,

EducationEducation, , Background Background

CheckCheck

PerformancePerformanceCurrent Current

Performance Performance on the jobon the jobReviewsReviews

SponsorsSponsors

PRESENTPAST

Page 5: Western cities succession Presentation

Key Leadership CriteriaKey Leadership Criteria

HistoryHistory

Experience Experience Employment, Employment,

Education,Education, BackgroundBackground

PerformancePerformanceCurrent Current

Performance Performance on the jobon the jobReviewsReviews

SponsorsSponsors

PRESENT

PAST

Job MatchJob MatchCompetencyCompetencyAlignmentAlignmentwith future with future

positionpositionFUTURE

Page 6: Western cities succession Presentation

Job match outranksJob match outranksall other factors!all other factors!

A well-documented study, published inA well-documented study, published in Harvard Harvard Business ReviewBusiness Review concludes that "Job Match" is by far concludes that "Job Match" is by far the most reliable predictor of effectiveness on the job. the most reliable predictor of effectiveness on the job.

The conclusion: The conclusion: "It's not experience that counts or "It's not experience that counts or college degrees or other accepted factors; college degrees or other accepted factors; success hinges on a fit with the job."success hinges on a fit with the job."

Page 7: Western cities succession Presentation

The Total PersonThe Total Person

10% - Good But Limited Information:

90% - Essence of the Total Person:

Skills, Experience & Company Match

Thinking Style

Occupational Interests

Behavioral Traits

Job Fit

Page 8: Western cities succession Presentation

Find Future LeadersFind Future Leaders

Internal Candidates!

External needs!

Page 9: Western cities succession Presentation

The Top Two Reasons People FailThe Top Two Reasons People Fail

IncompetenceIncompetence IncompatibilityIncompatibility

Must seek to avoid the Peter Principle!Must seek to avoid the Peter Principle!

Page 10: Western cities succession Presentation

How to measure competenciesHow to measure competenciesand compatibilityand compatibility

CanCan the person the persondo the job?do the job?

WillWill the person the persondo the job?do the job?

HowHow will the person will the persondo the job?do the job?

Page 11: Western cities succession Presentation

Sample STEN Distribution Curveof the Working Population

The score for each scale is reported as a number from 1 to 10 on a STEN scale (Standard TEN). The raw scores have been normed on the adult working population so that the distribution of final scores will fall as a normal distribution on each scale. In other words, on each scale about 2/3 of the scores will fall at 4, 5, 6 or 7 and as you move toward either end of the scale, this frequency will taper off.

Page 12: Western cities succession Presentation

The JobMatchThe JobMatchPatternPattern

Shaded areas Shaded areas indicate the indicate the JobMatch patternJobMatch pattern

The JobMatch The JobMatch patterns show patterns show requirements for the requirements for the jobs in your jobs in your companycompany

Job Profile Summary

Job Pattern: Sales

Overall Job Match

Thinking Style

1 2 3 4 5 6 7 8 9 10

Learning Index

Verbal Skill

Verbal Reasoning

Numerical Ability

Numeric Reasoning

Occupational Interests

1 2 3 4 5 6 7 8 9 10 Enterprising

Financial/Administrative

People Service

Technical

Mechanical

Creative

Behavioral Traits

1 2 3 4 5 6 7 8 9 10 Energy Level

Assertiveness

Sociability

Manageability

Attitude

Decisiveness

Accommodating

Independence

Page 13: Western cities succession Presentation

ConcurrentConcurrentStudyStudy

Store Manager Creation Date: 5/12/2002 12:23:47 PM Number of Candidates: 4

Thinking Style 1 2 3 4 5 6 7 8 9 10

Learning Index 2 1 1

1 2 3 4 5 6 7 8 9 10 Verbal Skill

1 1 2

1 2 3 4 5 6 7 8 9 10 Verbal Reasoning

1 1 1 1

1 2 3 4 5 6 7 8 9 10 Numerical Ability

1 2 1

1 2 3 4 5 6 7 8 9 10 Numeric Reasoning

1 1 1 1

Occupational Interests 1 2 3 4 5 6 7 8 9 10

Enterprising 1 1 2

1 2 3 4 5 6 7 8 9 10 Financial/Administrative

1 1 2

1 2 3 4 5 6 7 8 9 10 People Service

1 1 1 1

1 2 3 4 5 6 7 8 9 10 Technical

2 1 1

1 2 3 4 5 6 7 8 9 10 Mechanical

2 1 1

1 2 3 4 5 6 7 8 9 10 Creative

1 1 1 1

Behavioral Traits 1 2 3 4 5 6 7 8 9 10

Energy Level 1 1 2

1 2 3 4 5 6 7 8 9 10 Assertiveness

1 1 1 1

1 2 3 4 5 6 7 8 9 10 Sociability

1 1 1 1

1 2 3 4 5 6 7 8 9 10 Manageability

1 1 2

1 2 3 4 5 6 7 8 9 10 Attitude

1 3

1 2 3 4 5 6 7 8 9 10 Decisiveness

1 1 2

1 2 3 4 5 6 7 8 9 10 Accommodating

1 1 2

1 2 3 4 5 6 7 8 9 10 Independence

1 1 1 1

1 2 3 4 5 6 7 8 9 10 Objective Judgement

1 1 2

Page 14: Western cities succession Presentation

Good Job MatchGood Job Match

Page 15: Western cities succession Presentation

Poor Job MatchPoor Job MatchJob Profile Summary

Job Pattern: Sales

Learning Index

Verbal Skill

Verbal Reasoning

Numerical Ability

Numeric Reasoning

Thinking Style

Occupational Interests

Behavioral Traits

People Service

Technical

Creative

Financial/Administrative

Assertiveness

Energy Level

Sociability

Enterprising

Manageability

Attitude

Decisiveness

Accommodating

Independence

Objective Judgement

Mechanical

Distortion 10

Overall Job Match 62%

Page 16: Western cities succession Presentation

Measure results and reinforce Measure results and reinforce desired behavior!desired behavior!

Page 17: Western cities succession Presentation

Who fits the job which will be open?Who fits the job which will be open?Job Match Profiles

Director of Human Resources – Succession Plan

Mark L. Wilcox 87%Jonathan Cartwright 82%John M Sampson 77%Ann E. Peckham 73%Bill Ballard 67%Jason Young 66%Brooke Clay 65%Dennis Tyler 58%Melissa Williams 51%Jonathon Arnold 48%Carol A. Wilcox 41%

Page 18: Western cities succession Presentation

Which positions are best fits?Which positions are best fits?John Sampson

Director of Training 89%Sales Consultant 85% Education Manager 81%Store Operations Manager 79%Sales Manager 75% Director of Recruiting 69%Human Resource Manager 67%VP Marketing 65%CEO 63% CFO 59% Territory Manager 56%Warehouse Manager 55%Director of Desk Operations 54%District Sales Manager 52%Customer Service Manager 51%Procurement Manager 47%

Page 19: Western cities succession Presentation

Create a sense of responsibility!Create a sense of responsibility!

Page 20: Western cities succession Presentation

Make Managers Responsible!Make Managers Responsible!

They must identify their replacements!They must identify their replacements! Acknowledge voids!Acknowledge voids! Educate them on how JobMatch works!Educate them on how JobMatch works! Measure their development of others!Measure their development of others! Incorporate into annual review!Incorporate into annual review! Recognize developmental achievement!Recognize developmental achievement!

Page 21: Western cities succession Presentation

Align succession planningAlign succession planningwith strategic plan!with strategic plan!

Page 22: Western cities succession Presentation

Strategic PlanningStrategic Planning Identify & Groom Strong PerformersIdentify & Groom Strong Performers

Job MatchJob Match Develop Future Leaders (Internal)Develop Future Leaders (Internal)

Coaching and TrainingCoaching and Training Determine Future NeedsDetermine Future Needs

Visionary BenchmarksVisionary Benchmarks Plan for Future Needs (External)Plan for Future Needs (External)

Recruiting StrategiesRecruiting Strategies

Page 23: Western cities succession Presentation

Today’s ObjectivesToday’s Objectives IDENTIFYIDENTIFY key leadership key leadership

criteriacriteria

FINDFIND future leaders future leaders

MEASUREMEASURE results and results and reinforce desired behaviorreinforce desired behavior

CREATECREATE a sense of a sense of responsibility responsibility

ALIGNALIGN succession succession planning with corporate planning with corporate cultureculture

Page 24: Western cities succession Presentation

Winning the Talent War!Winning the Talent War!

““In these days of talent wars, the best way In these days of talent wars, the best way to keep your stars is to to keep your stars is to know them better know them better than they know themselvesthan they know themselves – and then use – and then use that information to customize the careers that information to customize the careers of their dreams.”of their dreams.”

Harvard Business ReviewHarvard Business Review

Sept/Oct 1999Sept/Oct 1999

Page 25: Western cities succession Presentation

Profiles InternationalProfiles International Brent PearsonBrent Pearson 306-222-9963306-222-9963 [email protected]@sasktel.net www.advancogroup.comwww.advancogroup.com or or

www.profilesinternational.comwww.profilesinternational.com assessment demo self registrationassessment demo self registration

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