Training & Orientation

Weston Hills

12/1/15, 12/4/15, and 12/7/15

Logon to MyEnvera.com

Enter your Username & Password andclick Sign In

Visitor List

Add Visitor

Create your visitor list by adding permanent & temporary guests as well as contractors.

• At minimum a first, last or company name is required.

• Temporary guests have an expiration date chosen by you.

• Check the box next to Deny Entry if there is a visitor who should always be denied

access when coming to visit you.

Manage Your Visitor List

To edit a Visitor, highlight their name and click Change to update the visitor details. To delete a visitor from your list, click Remove.

Change My Profile

When you first log in, verify the information listed in your profile is correct.

Change your PIN if you’d like.

Remember to add your email to receive updates from

Envera!

Phone Numbers &

Vehicles

Add all the phone numbers you would like Envera to attempt to

contact you at when an unregistered guest comes to visit.

Add the vehicle information for all vehicles registered at your property.

You can always add, change or remove an entry in either section.

Household Members

Add all Household Members or Renters that reside at the property.

Add Household

If the Household Member is authorized to register visitors

please check this box.

Household Member

Phone NumbersPlease add phone numbers for household

members to insure Envera contacts the correct person when an unregistered guest

comes to visit.

To add a phone number for a household member, highlight their name and click Add in the Phone Numbers section. The Add Phone Number window will appear.

Manage Your Household Members

To edit a Household Member, highlight their name and click Change to update their details. To

delete from your household, click Remove.

New! MyEnvera App

available on your

Android & iPhone!

Download the free app for your…

Android in the

iPhone in the

Register Visitors

Add/Change Visitors Access Visitor HistoryMenu

Manage Profile

Change My Profile Manage Household Members

Guest Registration

www.MyEnvera.com

Smartphone App

Live Guard (877) 936-8372

Amenity Access Control

Resident access via current cards

Clubhouse

Pool

Tot Lot

Pedestrian Gates at Entrance

Motion and Push to Exit button for exiting

Envera will control resident entry at the Amenities

Virtual Gate Guard

Envera will control visitor & vendor entry at the Community Entrance

‘Virtual’ guards greet visitors 24/7

Class D Licensed

Capture and archive faces and license plates of each visitor

with strategically placed cameras

Recorded audio and video of each accepted or denied visitor,

archived for 30-45 days

Barrier gates to help mitigate tailgating on entrance lanes

Gate strike sensors installed on entrance barrier arms to

notify Central Station of potential gate break

Envera’s Gate Software

Resident Name/Address

Visitor Name

Resident PIN/Phone

Virtual Gate Guard

Please view this video at: https://youtu.be/wOLlF5km6Tc

Resident Access Control

Envera will control resident entry at the Community Entrance

Access granted 24/7

Resident vehicle access via windshield stickers

Reader located on the passenger side of the vehicle

Entrance Site Layout

Credential Distribution

Registration Process:

When called, residents will first visit the property manager/community representatives for verification of required documents and to make payment (if necessary).

Please have your completed registration form in hand

Residents will then be directed to an Envera representative to receive credential(s).

Association Requirements

Distribution Details:Each household is eligible to receive 2 stickers at no charge.

Each household may purchase an additional 2 stickers.

Additional windshield stickers are $15.00 each before 12/31/15

Additional windshield stickers are $25.00 each after 12/31/15

Accepted payment is check only (made payable to Weston Hills HOA).

To receive windshield stickers, residents must provide:Provide a valid photo id

Include an email address on the registration form

Tenants must also have a copy of their current lease

How to Apply Your Sticker

Visit www.myenvera.com/RFIDto check if you have a special windshield

Place at least 1 inch away from SunPass

Non-transferrable, do not bend

Peel backing off to expose adhesive side

Apply inside your vehicle, directly on windshield

Go Live “Soft Opening”

Targeting Tuesday December 15th to Begin Processing Guests

All registered guests will be admitted into the community.

First weekUnregistered guests: advise visitor to remind the resident to bring their guest list up to date & admit into the community.

Weeks 2 & 3Unregistered guests: resident will be called for verification of visitor.

No Answer: A VM will be left for resident & admit into the community.

Week 4Unregistered guests: visitor will be denied access into the community if we cannot reach the resident for approval.

Questions & Answers

What if there is damage to the barrier arm/swing gates?Gate function is checked 6 times/day by Central Station

If gate damage is observed, Central Station will contact the designated community representative, gate company to have them fixed.

If notified, Central Station will pull video + tag to provide to community.

How do UPS, FedEx and other community vendors gain entry into the community?

Envera has been provided with a list of community approved vendors for the common areas. They will be admitted into the community with no issue.

How do emergency vehicles gain access into the community?There is an existing SOS which will remain in current location.

What if there is loss of power to the gates?Per Fire Code, the gates will fail open.

Questions & Answers

When do I need to use my PIN?

Residents will provide their PIN to Envera when using the kiosk for entry or calling into the Central Station to update their profile.

What if I am a resident and need to use the kiosk for entry?The guard will verify your name, address and PIN. If you don’t have your PIN or the last 4 digits of the phone number on the account.

What do I need to do if I am having a party?On your Visitor List, create a Temporary visitor with *Admit All as the Last Name & the Type of party as the First Name

Example: *Admit All, Baby Shower

How do tenants add guests?

Tenants can also add guests online via the MyEnvera website or Smartphone App.

What do I need to do when I change tenants?Complete Owner/Renter Registration Form with new tenant information & submit to Property Manager with other required documents

Please turn in registration form

Pick up your new credentials

Any Questions?

Before You Leave…

Credential Distribution

Registration Process:

When called, residents will first visit the property manager/community representatives for verification of required documents and to make payment (if necessary).

Please have your completed registration form in hand

Residents will then be directed to an Envera representative to receive credential(s).