what is 2-1-1?
DESCRIPTION
Take a minute to learn what 2-1-1 is and why you and everyone you know should be talking about it.TRANSCRIPT
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For SEVEN YEARSparts of Oregon have had 2-1-1. In the those 7 counties –more than 100,000 people call 2-1-1 every year.80% of Americans have access to 2-1-1.
So you’re wondering...
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WHAT IS ?AND
HOW CAN IT HELP YOU?
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EVERY DAY,people need information that would improve their lives.
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AND EVERY DAY,organizations are working to help improve lives.
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But, connecting the people who need help with the people who can provide help… ISN’T
ALWAYS EASY!
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IN FACT,the system can be fragmented, confusing and difficult to navigate.
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My kids need food, what do I do?
Should I pay $1000 for help with my mortgage?
How can I help my neighbor find a walker?
I’m freezing, where’s the nearest shelter?
Where do I find resources for my needy client?
Can they shut off electricity if I use a respirator?
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THAT’S WHERE
COMES IN!
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cuts through the clutter, so people can find what they need…
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Right in their own backyard!
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When someone calls they talk to a real, live person!Calls are also free and anonymous.
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Call center specialists do more than search a database…
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They diagnose the caller’s issue and uncover a myriad of solutions.
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9-1-1 operators like 2-1-1 too!
2-1-1 played a crucial role in the San Diego
wild fires!
When 9-1-1 is focused on emergency response, 2-1-1 provides vital information and resource referrals during forest fires, floods and other natural disasters.
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For local health and community service providers,
2-1-1 helps directs informed and appropriate callers to the right
agencies every time.
2-1-1 played a crucial role in the San Diego
wild fires!
2-1-1 coordinates referrals so no single provider becomes overwhelmed and so every
organization can focus on getting help to more people.
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2-1-1 serves A LOT of people who need helpANDSaves A LOT of money and time for people who look for services for their clients or constituents.
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Pssst, WE’RE TALKING TO YOU:
• Hospitals & Doctors offices• Legal offices
• Elected officials • Businesses• Community Centers
• Faith centers
• Schools
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Knowledge and easy access to information is
GOOD FOR YOU,
GOOD FOR YOUR FAMILY,
and
GOOD FOR YOUR COMMUNITY.
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If this wasscience or math class, the formula might look like this:211 + community resources +
public knowledge =Improved lives
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Hmmm, that sounds like a formula that has worked
before…911 + emergency services+
public knowledge =Improved lives
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SPREAD THE WORD ABOUT
www.211info.org
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www.211info.org/blog