what is brand equity
TRANSCRIPT
Brand equity is the added value endowed on products and services. It may be reflected
in the way consumers think, feel, and act with respect to the brand,
as well as in their prices, market share, and profitability the brand commands
It is the differential effect brand knowledge has on consumer response to the
marketing of that brand.
Customer Based Brand Equity
POSITIVE CUSTOMER BASED BRAND EQUITY
Customers react more favorably to a product and the way it is marketed when the brand is identified
1. Brand equity arises from differences in consumer response. If no differences occur, the brand name product is essentially a commodity, and competition is based on price.
2. Differences in response are a result of consumers’ brand knowledge, all the thoughts, images, experiences associated with the brand.
3. Brand equity is reflected in perceptions, preferences, and behavior related to all aspects of the marketing of a brand.
1.ENERGIZED DIFFERENTIATION-
It measures the degree to which a brand is seen as different from others, and its perceived momentum
and leadership.
2. RELEVANCE-It measures the
appropriateness and breadth of brand’s
appeal.
3. ESTEEM-It measures
perceptions of quality and loyalty, or how
well the brand is regarded and
respected.
4. KNOWLEDGE-It measures how
aware and familiar consumers are with
the brand.
KEY COMPONENTS
BRAND DYNAMICS PYRAMIDFor any one brand , each person interviewed is assigned to one level of the pyramid depending on their responses to a set of questions. The brand resonance pyramid shows the number of consumers who have reached each level.