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1. What is Organizational Climate? Refers to meaningful interpretations of a work environment

by the people in it: Are social relationships warm and caring? Are people treated fairly for

rewards/recognition?ϖ Do people take pride in excellence?θ Organizational Climate is often

referred to as Corporate Climate

2. Factors That Influences Organizational Climateθ Involvement Co-worker Cohesionθ Supervisor Supportθ Autonomyθ Task Orientationθ Work Pressure Clarity Managerial Control

Innovationθ Physical Comfort

3. Organizational Climate Process Organizational Processes♣ Supervision♣ Interpersonal

Relationship♣ Trust♣ Communication♣ Orientation♣ Problem Management♣Management of

Mistakes♣ Decision-making♣ Management of Conflicts♣ Management of Rewards♣ Risk-taking

♣ Innovation and Change Organizational Climate Motives♣ Achievement♣ Expert Influence♣ 

Extension♣ Control♣ Dependency♣ Affiliation Organizational Climate (Positive or Negative)

4. What Makes A Good Climate?θ Clarity: everyone in the organization knows what is

expected of them.θ Standards: challenging but attainable goals are set.θ Responsibility: employees

are given authority to accomplish tasks.θ Flexibility: there are no unnecessary rules, policies and

procedures.θ Rewards: employees are recognized and rewarded for good performance.θ Team

Commitment: people are proud to belong to the organization.

5. Purpose of Organizational Climate Survey Climate Survey as a tool:θ Assesses Company

Valuesϖ A Survey helps an organization to assess it own values so that the organization comes to

know that the employees are following the set of values and they are satisfied with it or not.θ 

Assesses Company Valuesϖ A Survey helps an organization to assess it own values so that the

organization comes to know that the employees are following the set of values and they are satisfied

with it or not.

6. Purpose of Organizational Climate Surveyθ Identifies Competency Levelsϖ Climate survey

helps the management to identify the competency levels of its employees and it can manage the

work force accordingly.θ Setting Organizational Goalsϖ The management can set and reset the

goals of the organization according to the work culture followed.θ Tracking Processϖ Survey helps

the organization to keep a track on the process that is being performed in the organization so that it

could bring any changes if needed at the right time and right place.θ Addressing Critical Issuesϖ A

survey is also used to address and highlight the critical issue that needs to come into the eye of the

employees as well as the management.

7. Survey Climate Factorsθ Accountabilityϖ To what extent do people in the organization see

themselves and others following through on commitments? Are they motivated and do they take

responsibility?θ Collaborationϖ How well do people communicate with one another and share

information? Do they work and solve problems together?θ Leadershipϖ What level of commitment

do employees have to their leaders? How do they perceive their leaders and leadership throughout

the organization?θ Alignmentϖ To what extent are people involved in their organization’s stated

mission and the execution thereof? Do they feel a sense of belonging to the organization?θ 

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Adaptabilityϖ Are people seeking change? Are they ready to adapt?θ Trustϖ Do people have a

sense of faith and belief in the organization and its leaders? Is people squandering time watching

their backs – instead of doing their best?

8. Benefits of Organizational Climate Surveyθ Employee Involvementϖ By administering an

organizational survey, employees are given an opportunity to be involved in the company at adifferent level than is typically defined in their job descriptions.ϖ Research has shown that

employees who are more involved in the company may also be more satisfied with their job, miss

fewer days of work, stay with a company longer, and perform better on the job.θ Positive Work

Outcomesϖ Research has shown that factors in the work environment are related to outcomes such

as employee motivation, job satisfaction, intentions to quit, job performance, and even organizational

productivity.ϖ In addition, an emerging area of research has indicated that organizational climate

can influence customer perceptions of the quality of goods or services delivered by a company.θ 

Communication Forumϖ Organizational surveys that occur on a scheduled basis (e.g., annually,

biannually, etc.) can be a more efficient way for managers to gather important information.

9. Benefits of Organizational Climate Surveyθ Industry Comparisonsϖ One advantage of

conducting an organizational survey is that it can provide an opportunity to compare the company's

work environment to that of other companies.θ Proactive Managementϖ Administering

organizational climate surveys allows managers to be much more proactive in managing their

employees and work environments.ϖ When used on a scheduled basis, organizational surveys can

help pinpoint problem areas within the work environment before they grow into a crisis needing

immediate attention.

10. Employee Motivationθ Climate affects organizational performance by influencing employee

motivation.θ In most jobs, especially complex ones, there is a gulf between what employees need

do to ‘get by’ and what they can do if they perform at their full potential.θ A positive climate will

encourage this discretionary effort and commitment.