what makes a team “collectively intelligent”?

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30 November WHAT MAKES A TEAM “COLLECTIVELY INTELLIGENT”?

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30 November

WHAT MAKES A TEAM “COLLECTIVELY INTELLIGENT”?

Back in 2012, Google established Project Aristotle. The idea was to study hundreds of the company’s different teams with a view to understanding why some of them were highly successful and others failed.

But whatever aspect of a team’s composition the project’s researchers considered – personality types, social interactions, technical expertise – they struggled to find any pattern, any kind of ingredient X that correlated with the success of a particular team.

That was until they made a connection with research that had been undertaken into the idea of ‘psychological safety ‘ and the work by a group of psychologists from Carnegie Mellon, M.I.T. and Union College on the concept of ‘collective intelligence’.

What makes a team collectively intelligent?

In short, teams that exhibit high levels of mutual empathy and foster equality of contribution – regardless of what other characteristics they might exhibit – perform better.