What Millennials Want In The Workplace (And Why You Should Start Giving It To Them)

Terra L. Fletcher © 2017

.com/NEWAITP

Kahoot.it

https://play.kahoot.it/#/k/3f830e6c-4de6-4416-a338-a824371cdf2e

Generational Myopia

Then Now• The Lost Generation

• The Greatest Generation

• Boomers were called spoiled and reluctant to grow up

• Now characterized as ambitious and hard-working

• Generation X was labeled a coddled generation that complained too much

• Today: skeptical, yet self-reliant

• Millennials are presently being called narcissistic, entitled, and lazy

• What will they be known for tomorrow?

Roadmap

Generation Y size and influenceDigital nativesReverse mentoringMillennial friendly workplace

Digital Natives and Influence

Millennials want to make meaningful changes in the real-world, and they won’t stop until they’re heard

Alpha-influencers shape behavior and purchasing decisions

Seventy percent of millennials describe themselves as social activists

50% regularly donate time and money to causes they care about

70% of them spent at least an hour volunteering in 2014

Millennials / Generation Y

•Helicopter parents•Technical experts•Seek groups• Integrate life and work•Optimistic•Socially responsible

8

Managing Generation Y

•Don’t talk about the “good ole days”•Get rid of stupid rules•Be open to virtual work places and schedules•Interact often•Don’t be afraid to correct, don’t assume they know better•Tell them why

9

Reverse Mentoring

“Reverse mentoring refers to an initiative in which older executives are paired with and mentored by younger employees on topics such as technology, social media and current trends. In the tech industry or other businesses that rely heavily on technology, reverse-mentoring is seen as a way to bring older employees up to speed in areas that are often second nature to 20-something employees, whose lives have been more deeply integrated with computers and the Web.”

- Techopedia

Reverse MentoringWhy?

Closes the knowledge gap older employees learn social media

younger person learns business terminology and industry practices

Empowers emerging and established leaders

Brings generations closer together

stop ‘us versus them’ thinking

Reverse Mentoring How?

1. Identify the need, skills gap, or lack of clarity

2. Senior member should approach the younger team member 1. the more specific the request, the better

3. Determine when, where, and for how long they will meet1. should be consistent2. regular meetings with calendar requests and

agenda items will make it more likely that mentor and mentee show up—and come prepared

4. The senior member must remember to thank the younger mentor

Create a Millennial Friendly Workplace

Embrace innovative team-building Create places for creativity to happen Allow “roving” work stations

Promote transparency 140 characters is enough to bring down an entire company, younger workers have come to expect that their employers will be up-front with them at all times

Get rid of hierarchy Research has shown that the top-down management style is ineffective for the majority of millennials

Most have been raised working in teams through sports, or group projects

Citations/ResourcesFletcherConsulting .com/NEWAITP

Generations, Inc. by Meagan Johnson and Larry Johnson 5 Languages of Appreciation in the Workplace by Gary

Chapman and Paul White https://business.experticity.com/millennials-and-their-power-t

o-socially-influence/

http://www.forbes.com/sites/under30network/2016/09/29/how-can-millennials-turn-their-social-media-influence-into-social-good/#15d4e6533b82

http://www.journalofaccountancy.com/newsletters/2016/may/start-reverse-mentoring-program.html#sthash.ZKTqgsCC.dpuf

https://www.techopedia.com/definition/28107/reverse-mentoring

http://www.forbes.com/sites/work-in-progress/2011/01/03/reverse-mentoring-what-is-it-and-why-is-it-beneficial/#7dabf7d653aa

http://www.inc.com/ss/millennial-friendly-workplace https://www.entrepreneur.com/article/287201 http://www.coachingandmentoring.com/Mentor/contract.htm

14

Questions?

Thank you!

16

FletcherConsulting.com/NEWAITP

TerraLFletcher.com“Like” me on Facebook

Facebook.com/FletcherConsulting“Follow” me on Twitter @TerraLFletcher“Subscribe” on YouTube.com/TerraLFletcher