what to look for in a coding audit don’t leave money on the table wiks moffat laurie zabel, chc,...
TRANSCRIPT
What To Look For In A Coding Audit
Don’t Leave Money On The Table
Wiks Moffat
Laurie Zabel, CHC, CHPC, CPC
Agenda
Regulatory Compliance
7 Elements/4 Challenges of Compliance
Looking Forward
Audit Types
Process
Who Conducts the Audit
Common Pitfalls/Concerns
Corrective Action Plan
Helpful Hints
Compliance Program
HIPAA – HITECH
Corporate Compliance
OSHA
Corporate Compliance
Code of Conduct
Anti-Kickback & Stark Self-Referral
Fraud & Abuse Laws
Reporting Structure & Disciplinary Actions
Whistle Blowers
Documentation
Training
Monitoring & Auditing
Achieving Compliance Best Practice Methodology
7 Elements
4 Challenges
Seven Fundamental Elements
IMPLEMENTING written policies, procedures and standards of conduct.
Designating a COMPLIANCE officer and compliance committee
Conducting effective training and EDUCATION
RESPONDING promptly to detected offenses and undertaking corrective action
AUDITING and conducting internal monitoring .
Developing effective lines of COMMUNICATION
ENFORCING standards through well-publicized disciplinary guidelines
Four Challenges Paperwork, Record Keeping
Manuals, compliance forms, P & P’s
Employee Training
Document it, Continuously, Annually
Mechanism to Maintain Compliance
Continuous Readiness
New Hires
New Regulations
Compliance Issue Remediation
Things To Look Forward To
ICD-10
ACA
PQRS
CMS Chart Audits
What Audits Are Being Conducted
RAC – Recovery Audit Program (Contractor)
Mission - The Recovery Audit Program’s mission is to identify and correct Medicare improper payments through the efficient detection and collection of overpayments made on claims of health care services provided to Medicare beneficiaries, and the identification of underpayments to providers so that the CMS can implement actions that will prevent future improper payments in all 50 states.
Types of Audits Being Conducted
MIC – Medicaid Integrity Audit (Contractor)
Ensure that paid claims were: For services provided and properly documented; For services billed properly, using correct and
appropriate procedure codes; For covered services; and Paid according to Federal and State laws,
regulations, and policies. 5
OIG OIG – The Office of Inspector General provides a list
yearly that outlines all audits that they will be conducting for each specific year. This OIG “work plan” may be found at:
http://oig.hhs.gov/reports-and-publications/archives/workplan/2015/FY15-Work-Plan.pdf
Evaluation and Management (E & M) services have been an area that the OIG has been auditing for many years.
Audit Selection Process
Targeted in the OIG Workplan
Criteria based on Medicare rules and regulations
Accepted clinical practice
Coding and billing policies
Data mining
CMS Audit Process
Letter requesting chart note copies
30 days to produce
Respond
Recie
Who Will Conduct the Audit
Certified Coders Professional Clinicians Physicians Medical Directors Nurses Therapists
Common Pitfalls/Concerns of Documentation and Coding
Undercoding – 99213 to 99214 99214 = 4 HPI, 2 ROS, 1 PSFH, Moderate MDM
Overcoding – 99204 to 99203 or 99223 to 99222 99204 & 99223 = 4 HPI, 10 ROS, 3 PFSH, 8 Organ System Exam, Moderate MDM
(99204), High MDM (99223)
Additionally billable services – E & M service with a Well Visit/Physical
Cloning/copying and pasting/templates – Copied HPI, HPI/ROS mismatch
Corrective Action Plan
Auditing plan must include Corrective Action Plan
Ensure that re-audits are part of plan
Document all steps of CAP
Educate, Educate, Educate
Helpful Hints Establish a budget
Too big to do alone. Enlist internal resources to help and external resources when necessary
Remember…..you are never done. Apply the continuous readiness strategy
If you step up to the 4 challenges and the 7 elements, you will be fine!!
THANK YOU
Wiks Moffat
Laurie Zabel CHC, CHPC, CPC