what’s coming in restaurant manager january 21, 2010 smiley hsu, john raffenbeul, jay shavitz...

What’s Coming in Restaurant Manager

January 21, 2010

Smiley Hsu, John Raffenbeul, Jay Shavitz

Note:David Bollings RM Alerts & iWrite-On updates are in a separate file

Restaurant ManagerPast, Present & Future

Slower Release Cycles

Version 15.1 released 2007 Version 16 released 2008 Version 17 released 2009 Version 18 tentative release 2011

18-24 month release cycle

Version 17

Frozen January 2009

Thousands of Users

Long Term Stability Achieved

Maintenance and Niggling Fixes

Version 18

Planned Enhancements

Hash Departments

Centralized Frequent Diner

Niggling Issues

Longer Term Goals

2 – 4 Year Objectives

Full Conversion to SQL

Completely Revamped Look and Feel

v17 Enhancements

Coupon Time Schedules

Coupons and Split Checks

California Scale Certification

Suppress Immediate Submit / Print on Split Checks

v17 Enhancements (Con’t)

Print Masked Expiration Date (xx/xx) on Credit Card Receipt

Suppress the Message “Bar code item not found” When Swiping Employee Badge

More Robust Check for Security Key

Disable Passwords of Inactive Employees

v18 Completed Changes

Hash Departments

Adjust for Midnight Crossing When Editing Login Data

Display Server Names on Table Buttons

Swipe Credit Card from Order Entry or Settlement Screen

Questions / Comments?

Centralization of Functions

(Utilities and Executables)

Benefits

Moving these applications has three major benefits:

Benefits

First Benefit:

Most setup can now occur

without having to leave the

BackOffice Module. This makes

initial setup straightforward while

making customer support easier

Benefits

Second benefitProvides increased opportunities for future sales.

Benefits

Third Benefit

An intuitive program where users have

easier access to information

Utilities and Applications

What are the utilities added to the RM

BackOffice Module and where are they?


The New Utilities Menu Contains: RM Spooler Setup- Use to define

all shared printers on network RM Start Setup- Use to program

startup applications Credit Card Interface- RMCCWIN

use to configure credit card parameters


The New Utilities Menu Contains: KDS Spooler Setup- Configures monitors

used in lieu of printers VOS Spooler Setup- Use to setup Video

Overlay with surveillance systems OCD Spooler Setup- Order Confirmation

Display Setup Form (Scoreboards) CID Controller- Caller ID Setup and

executable program.


The New Utilities Menu Contains: RM Database Consolidator- Used to

consolidate raw data for Crystal Reports Check DBF’s- Utility used to check for

abnormalities in database files. Net Test- Utility used to check network

integrity between server and station Sys Merge- Utility used to merge data and

files between demo systems and new installations


Common Utilities Security- Security executable

used to initiate program verifying presence of security key

RM Time- Executable used to synchronize time between server and POS station

KDS Spooler- Kitchen Display interface used to process orders


Common Utilities OCD Spooler- Order Confirmation interface used to

communication data between POS system and Scoreboard

VOS Spooler- Video Overlay program needed to send text from POS to surveillance system

Delayed Send- Executable file used with Delivery/QS modules when sending orders within same day later than current time

POSLink-Executable program used to process data for applications (Timed Send, WO)


Common Utilities RM Services- program used to process data

for On Line Orders and ASI’s Write On Inventory Services- Executable program used

to synchronize inventory data Data Fix- Executable used to fix data to

correct transactions out of balance


Add-Ons Inventory- Access RM

Inventory Module QuickBooks Interface- Access

QB Interface for setup and manually push data


Reports Info Center- Informational and

reporting tool consisting of real time monitor, graphs, and data miner.

RM Message Definition- Program for RM Alert message setup.

Security

ASI recognizes the need for Security on all new applications added: Prevent End Users from Wandering thus

Creating Unwanted Service Calls Extends Standardized Security Levels

Concepts

Security

Security levels to access the new

applications are configured like any

standard RM BackOffice Menu option.

Security

Security for the applications is added

under the Back Office option

Security

Add Security levels under

the Security tab of the

BackOffice Configuration

screen.

Centralization of Functions

Summary Brings cohesiveness by transporting all

executables into a central location Centralized functions makes customer

support easier Increased end user awareness of unused

programs will enhance opportunities for future sales

Documentation

Past Year

ASI is making efforts to update documentation to reflect changes how RM interacts with: New Software – Windows 7, XP Internet Changes – RM Browser (old

document dealt mainly with dialup). RM Software Changes – RM Services

Past Year

ASI in the past year has been updating

Old documentation: Hardware Requirements RM Report Guide RM Alerts PCI Requirements RM Browser RM Manual

Future

HTML Format

Future

Benefits Faster download time vs. PDF The ability to link these documents within

the back office insures the customer will always have the most current version of documentation

Future

Benefits The format is easier to navigate vs. PDF

The table of contents – you can use hyperlinks to move between topic and return to the original section

Index- alphabetical list allows easier search and cross referencing

Search- Change search by rank or alphabetical Favorites- allow individuals to save any topic to favorites. Flexibility-User can define view using search options to

the right or the toolbar on top. Eliminates the need for additional programs- Works with

browsers (Firefox, Windows Explorer)

Future

Benefits Works with standard browsers

Future

ASI will still offer reports in PDF format

InventoryTwenty New RM Inventory

Enhancements

New Looks

RM Inventory Manager’s New Look

New Looks

Post Transaction Window

Internal Changes

New Internal Changes

Internal Changes

Interface Changes

Remember last position Status bar New interface look

Many forms have minor changes to be more user friendly

Internal Changes

Remember Last Position

Internal Changes

Status Bar

Internal Changes

Rounding

Options

Reports

New Reports

Reports

Inventory Items by Vendor

Reports

Revamped Food Cost Reports

Four new reports have been added

Reports

Traditional Food Cost Report

Reports

View by Location

Reports

Transfer Reports

Reports

Physical Inventory Differential Report

ReportsConsumption Report

Reports

Production Job

Reprints

Purchase Orders

PO Reference on Invoices

Purchase Orders

Delivery Date Shows on Purchase Order

Purchase Orders

Purchase Orders Based on Usage

Purchase Orders

Inventory Maintenance


Import Items from RM BackOffice


DUPLICATING RECIPES


Vendor Specific PLUs (Item codes)


Un-posting (Correction) of Posted Invoices


Un-posting of Posted Invoices Benefits Saves labor Ensures integrity of inventory


Modifications of

Posted Production Jobs


Units Selection on Inventory Transfers


COUNT

SHEETS


COUNT SHEETS


Inventory by Count Sheets


Waste

Accurately report waste caused by: Production Employee Error


Waste will be recorded using: New Waste option in IM Deletions at POS marked as “Consumed” Viewable in Food Cost reports


Recipe per Revenue Center

It is common for establishments to

offer meals for: Dine In Take Out Delivery



Recipes may vary between recipes or may

include packaging



Recipes per RC will be achieved by:

Adding a field setting in the Revenue Center. Adding a new recipe option in Menu Explosion RMInvServices will perform additional calculations

Session Summary(aka MOAR)

Session Summary

End users criteria Labor Numbers Auditing Hourly Numbers Overall statistics

Session Summary

A single report

accessing information

Session Summary

Session Summary

Session Summary (arf) Arrange block of data in order Add blocks of data

Session Summary

Session Summary

Additional Benefits Limits amount of reports sent when using

scheduled reports in RM Alerts Makes retrieving data easier when using

RM Browser.

RM Info Center,

Stock Watcher

& Interfaces

RmStockWatcher

Intercom

Leveraging Partnerships

TimeForge

Web Based Employee Scheduling

TimeForge

Web Based Employee SchedulingWeb, Email, SMS, RSS Feed

What Is TimeForge?

TimeForge

Web Based Employee SchedulingWeb, Email and SMS NotificationsInteractive Shift-Swapping

TimeForge

TimeForge

+

=

TimeForge

Web Based Employee SchedulingWeb, Email and SMS NotificationsInteractive Shift-SwappingLabor Cost Schedule Restrictions

TimeForge

Web Based Employee SchedulingWeb, Email and SMS NotificationsInteractive Shift-SwappingLabor Cost Schedule RestrictionsFull Interface to Restaurant Manager

TimeForge Interface

Reads Employee.Dbf Reads Sales Writes to Empsched.Dbf Reads Login Data

TimeForge

Enforces Labor Cost SchedulingTracks Employee Certifications(ServSafe, Driver Insurance, etc)

Important Shift NotificationsPayroll Interfaces:CompuPay, ADP, Paychex, QuickBooks, SurePayroll and Heartland Payment Systems.

http://www.compupay.com/

http://www.adp.com/

http://www.paychex.com/

http://www.quickbooks.com/

http://www.surepayroll.com/

http://www.heartlandpaymentsystems.com/

TimeForge

Simple Pricing Model

Reseller Residual Program

Comprehensive Training and Support

what’s coming in restaurant manager january 21, 2010 smiley hsu, john raffenbeul, jay shavitz...

Documents

kds spooler setup

rm spooler setup use

printersvos spooler

setup video overlay

executable program

credit card receipt

new installationsutilities

communication data