Where, why?

Toward QUESTnet 2020: The vision realised

Peter Hicks, Curtin University

@enabledRambler #questnet10-79

Curtin University: Who are we?Curtin University of Technology is Western Australia's largest university. Around 44,000 students attend a total of 16 Curtin locations, including campuses in Sydney, Singapore and Sarawak, East Malaysia.

VisionTo be an international leader shaping the future through our graduates and research, and positioned among the top 20 universities in Asia by 2020.

MissionCurtin is committed to innovation and excellence in teaching and research, for the benefit of our students and the wider community.

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Strategic Partnerships

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Strategic Structure

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Technology Trigger

Peak ofInflated Expectations

Trough of Disillusionment Slope of Enlightenment Plateau of

Productivity

time

expectations

Years to mainstream adoption:

less than 2 years 2 to 5 years 5 to 10 years more than 10 yearsobsoletebefore plateau

DRAFT MODEL OF CURTIN ICT HYPE CYCLE (BASED ON GARTNER MODEL)

Desktop Virtualization (HVD) (Virtual Desktop)

Server VirtualizationCloud Computing/SaaS Integration

PC Hypervisors

Enterprise Portals (OASIS)Semantic Web Data De-duplication

Cloud Storage

Business Intelligence Platforms

Digital Preservation of Research Data

Lecture Capture and Retrieval Tools (eTeaching)

Unified Communications and Collaboration

Cloud-Based Recovery Services

Cloud Computing

Virtual Worlds — HEd

Cloud E-Mail for Higher Education

802.11n

Distributed Social WebVideo Telepresence

Green ITCloud-Based E-Mail Services (Staff E-Mail)

CurtinMobile

eResearch Support

Desktop Videoconferencing

EduROAM

Flow (EDRM / ECMS)

iPortfolio

BI - Dashboards

Evaluate

Microsoft .NET Application Server

CurtinOne

Technology Hype Cycle at Curtin

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It is all about the cloud

Desktop 2010 – What, Why, How Ben Doubleday

Curtin’s Cloud Infrastructure Strategy Steve Lim, Heath Wilkinson

Where, Why? Peter Hicks

Microsoft Cloud Platforms Heath Wilkinson

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Where, why• Changing purpose of internal IT Services• Example: The evolution of forms• Patterns of change• Implications for University ICT

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Characteristics of purposeFo

cus • Our attention as a

technical organisation

Rela

tions

hip • Business perception

and self identification within the business

Scop

e • Level of responsibility and involvement in the business

Val

ue • Opportunity for maximising business value

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ComputingFo

cus • Application

Rela

tions

hip • Function

Scop

e • Operational activity

Val

ue • Specialisation

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Information Technology / SystemsFo

cus • Technology

• Application

Rela

tions

hip • Support

• Function

Scop

e • Operational alignment• Operational activity

V

alue • Technical

• Specialisation

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Information & Communication Tech.Fo

cus • Processes

• Technology• Application

Rela

tions

hip • Service

• Support• Function

Scop

e • Strategic alignment• Operational alignment• Operational activity

V

alue • Efficiency

• Technical• Specialisation

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Information & Collaboration EnablingFo

cus • Outcomes

• Processes• Technology• Application

Rela

tions

hip • Partnership

• Service• Support• Function

Scop

e • Vision• Strategic alignment• Operational alignment• Operational activity

Val

ue • Optimisation• Efficiency• Technical• Specialisation

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The evolution of forms

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Patterns of change

Information and communication technology can fit how humans think and act, rather than humans having to

adapt to using technology

Network access is ubiquitous, infrastructure related transaction costs

reduced drastically

IT Service Management within organisations has

professionally matured to be trustworthy in the

boardroom

Utility service oriented commoditisation is more

financially and environmentally

sustainable for all parties

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What it means for University ICT

Desktop Services > UsageSystems Infrastructure> FacilitatingApplication Support > Combining

componentsNetwork > No edge

Check out: Cloud Computing and Your JobMark Tigwell (Microsoft) at CloudCamp Perth

Podcast at http://tiny.cc/t7i2u

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What to tell your friends…• The future is:

– enabling information and collaboration by focusing on outcomes and working in partnership to optimise organisational performance to achieve your organisation’s vision

• Everything will change, including you• It is driven by and drives ‘the network’

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Peter HicksAssociate Director, eResearch Support

p.hicks@curtin.edu.au

THA

NK

YOU

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