who is miss dig? michigans utility notification call-center since 1970

24

Upload: oliver-dunston

Post on 31-Mar-2015

218 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970
Page 2: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

Who is MISS DIG?

Page 3: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

Who is MISS DIG?

Michigan’s Utility Notification Call-Center Since 1970.

Page 4: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

• Advertising/Mass Media• Industry Trade Shows• Training for Online Programs• Presentations• Damage Prevention Associations

Damage Prevention

Page 5: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

300000

350000

400000

450000

500000

550000

600000

650000

700000

2007 2008 2009 2010 2011

“The Original Ticketmaster”

Page 6: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

Joint Meet Tickets

They inform the utility member of the caller’s wish to meet at a pre selected location and at a certain time in order to discuss the details of the job.

Page 7: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

Joint Meet Tickets

These ticket types are typically sent when the excavator indicates that their locate instructions are too detailed or complicated to simply place on a traditional MISS DIG ticket. It is important to note, though, that some basic locating instructions must be present on the MEET ticket in order to provide locators with a documented set of instructions prior to the meeting itself.

Page 8: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Project Tickets”

Unlike most MISS DIG tickets, which expire after 21 days, certain tickets can have a life of 180 days.

Page 9: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Project Tickets”

Ticket lengths are not addressed in the “MISS DIG Law”, PA 53 and any legal or damage claims brought by any stakeholder should be based on on-site facts and their application to the law, not MISS DIG’s ticket offerings.

Once the ticket is placed, excavation should commence within 14 days of “dig start date”. This is the case regardless of the ticket’s life or “good until date.”

Page 10: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Project Tickets”

Locating marks are never guaranteed to last any longer than once a locator places the marks. It is the responsibility of the excavator to maintain the marks, or make the necessary effort to verify that the marking was complete through the use of the Positive Response System, or place another call to MISS DIG to request additional staking. Having a project ticket in place does not reduce an excavator’s responsibility to call in for additional marks when necessary.

Page 11: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Get With The Program”

Remote Ticket Entry & Design/Survey Ticket Entry

Page 12: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Get With The Program”

Positive Response

Page 13: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970
Page 14: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Get With The Program”

Remote Member Access

Page 15: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Get With The Program”

D.I.R.T.

Page 16: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Get With The Program”www.missdig.org

Page 17: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Membership Has its Privileges”

MISS DIG’s membership, numbering around 1000, is comprised of public utility companies, pipelines, municipalities, and a variety of underground facility owners.

Page 18: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

“Leaving Your Mark”

While some members, and most municipalities, locate and mark their own underground infrastructure, third-party contractors locate a large

percentage of utility lines in Michigan.

Page 19: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970
Page 20: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

New “MISS DIG Law”

Page 21: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

New “MISS DIG Law”

+ Elimination of brown in utility color code +

Page 22: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

At The Click of a Mouse

www.missdig.net/facebook

www.missdig.org

www.missdig.net/dpc

[email protected](248) 370-6424

Page 23: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

Thank You

Page 24: Who is MISS DIG? Michigans Utility Notification Call-Center Since 1970

?