why do people change? consequences dose of treatment faith, hope, “self-efficacy” counselor...

30
HOW CAN I PUT MOTIVATIONAL INTERVIEWING INTO PRACTICE? Lynn S. Massey, LMSW University of Michigan Departments of Psychiatry and Emergency Medicine

Upload: kimberly-pitts

Post on 22-Dec-2015

214 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

HOW CAN I PUT MOTIVATIONAL

INTERVIEWING INTO PRACTICE?

Lynn S. Massey, LMSWUniversity of Michigan

Departments of Psychiatry and Emergency Medicine

Page 2: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

WHY DO PEOPLE CHANGE?

Consequences Dose of treatment Faith, hope, “self-efficacy” Counselor effects – empathy vs. confrontation Change talk Willing to Change - importance Able to Change - confidence Ready to Change - priority

Page 3: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI INTEGRATION IN BEHAVIOR CHANGE COUNSELING

Behavior change is at the heart of most modern health care concerns (heart disease, obesity, depression, cancers, diabetes, liver disease, respiratory problems)

Most health care practitioners have conversations / encounters regarding behavior change in daily work

More attention has been on information vs how to approach (style) behavior change with the person

Page 4: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

WHAT TYPES OF SETTINGS? Mental Health Substance Abuse Access/Intake Primary Care Emergency Department Hospital School Setting Probation

Page 5: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

HOW DO I DETERMINE IF MI WOULD BE USEFUL IN MY SETTING?

Are you working with people who need/want to change a behavior?

Are you working with people who would benefit from being more motivated?

Would you like to increase participation in a treatment program?

Page 6: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

Overworked

Page 7: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI Spirit

Change

Talk

MI Principles

OARS

Reference: Rosengren, D. B. (2009). Building Motivational Interviewing Skills; A Practitioner Workbook. NY: The Guilford Press.

ELEMENTS OF MI

Page 8: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

LEARNING MOTIVATIONAL INTERVIEWING:IS A PROCESS OF LEARNING ABOUT AND USING STRATEGIES TO BOOST PROBLEM RECOGNITION, MOTIVATION AND STRENGTHEN COMMITMENT TO CHANGE

Page 9: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

ASSUMPTIONS OF MI Motivation

“the probability that a person will enter into, continue, and adhere to a specific change strategy” or plan

Motivation is a dynamic state (of readiness to change)

Part of clinician’s job

Occurs in an interpersonal context

“Noncompliance”, “resistance” and ”lack of motivation” are all partially due to therapists strategies

Page 10: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

ASSUMPTIONS OF MI Ambivalence

is normal, acceptable and understandable

helps clinician to appreciate the complexity of the individual and their situation

is at the heart of motivation

Usually mistaken for resistance (yes, but…)

Page 11: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI Spirit

Change

Talk

MI Principles

OARS

Reference: Rosengren, D. B. (2009). Building Motivational Interviewing Skills; A Practitioner Workbook. NY: The Guilford Press.

ELEMENTS OF MI: MI SPIRIT

Page 12: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI SPIRIT

Empathy – genuine curiosity about client’s perspective (understanding)

MI Spirit:

Collaboration – fostering power sharing in the interaction

Evocation – elicitation / acceptance / understanding of client’s own ideas about change

Respect Autonomy – active fostering of client perception of choice

Page 13: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI Spirit

Change

Talk

MI Principles

OARS

Reference: Rosengren, D. B. (2009). Building Motivational Interviewing Skills; A Practitioner Workbook. NY: The Guilford Press.

ELEMENTS OF MI: OARS

Page 14: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

EARLY STRATEGIES: OARS

Open Ended Question: (“are you concerned about your health?” vs “to you, what are important reasons to cut down on your drinking?”)

Affirmation: (“It really sounds like you have been committed to being the best father you can”)

Reflection: (“It sounds like on one hand you feel …..and were scared by the emergency room visit, but on the other hand, you don’t want to give up drinking completely right now”) listening

Summary(“Let me try to pull together what we have been talking about, let me know if I missed something……”)

Page 15: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

RESPONDING TO RESISTANCE

Simple Reflection – you feel stuck, etc.

Amplified Reflection – C: My wife thinks its worse than it is. I: It seems to you she has no reason for concern.

Double-sided Reflection - You don’t like the way this makes you feel sometimes, and you’re not sure how you might change things.

Reframing – C: I’ve tried to quit 3 times and failed. I: You’ve given it 3 good tries, and every try gets you closer. Its probably helped you learn some things that will and won’t work for you.

Emphasize personal choice and control – What you decide to do is completely up to you

Page 16: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI Spirit

Change

Talk

MI Principl

es

OARS

Reference: Rosengren, D. B. (2009). Building Motivational Interviewing Skills; A Practitioner Workbook. NY: The Guilford Press.

ELEMENTS OF MI: MI PRINCIPLES

Page 17: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

4 PRINCIPLES OF MI

1) Acceptance of people as they are frees them to change whereas non-acceptance immobilizes the change process

2) Between present behavior and broader goals and values; helping people get un-stuck

3) Avoid arguing for change; new ideas/goals/options are not imposed; used as a signal

4) Belief in ability to change is a powerful predictor of change; counselor self-fulfilling prophesy

Page 18: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI PRINCIPLES

1) Practitioners want to help! Leads to strong urge to correct behavior that is harmful – Righting reflex. But, it is a natural human tendency to resist persuasion – Resist

2) The patients own reasons for change are much more powerful than ours – Understand

3) The answers regarding behavior change come from the patient – Listen

4) Outcomes are better when patient takes and active role in deciding on outcomes - Empower

Page 19: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

MI Spirit

Change

Talk

MI Principles

OARS

Reference: Rosengren, D. B. (2009). Building Motivational Interviewing Skills; A Practitioner Workbook. NY: The Guilford Press.

ELEMENTS OF MI: CHANGE TALK

Page 20: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

CHANGE TALK (BEM SELF PERCEPTION THEORY)

“It is the truth we hear ourselves speak rather than the treatment we receive that heals us.”

- O. Hobart Mowrer

Page 21: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

THE FLOW OF CHANGE TALK

MI

Desire, Ability, Reasons, Need

Commitment

Change

Page 22: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

ELICITING CHANGE TALK

Evocative Questions

Importance Ruler

Exploring Decisional Balance

Querying Extremes (worst thing if you continue. . ., best things if you change)

Looking Back (prior to the problem and compare with now)

Looking Forward (If you make a change . . ., Suppose you don’t make a change, what do you think your live might be like)

Page 23: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

VIDEO EXAMPLE

http://www.youtube.com/watch?v=URiKA7CKtfc

Reference: Demonstration of the motivational interviewing approach in a brief medical encounter. Produced by University of Florida Department of Psychiatry. Funded by Flight Attendant Medical Research Institute Grant #63504

Page 24: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

PRIMARY CARE

Page 25: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

BRIEF INTERVENTIONS IN THE ED

Page 26: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

VIRTUAL THERAPIST

Page 27: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

BRIEF INTERVENTION

Page 28: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

BRIEF INTERVENTION

Page 29: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

BRIEF INTERVENTION

Page 30: WHY DO PEOPLE CHANGE?  Consequences  Dose of treatment  Faith, hope, “self-efficacy”  Counselor effects – empathy vs. confrontation  Change talk

Contact information:

Lynn Massey, LMSW

[email protected]

RESOURCE:

MI website to visit:www.motivationalinterview.org

THANK YOU