why lync 2010
DESCRIPTION
This September, Eric Inch presented on behalf of Microsoft at the Heartland Technology Summit. View the slide deck for an overview of Lync, its client, modalities, architecture, phones, peripherals, and more. And for further information on this or other Lync topics, visit our blog at www.cdhtalkstech.com.TRANSCRIPT
Tech Summit
Technology Summit
Technical OverviewEric Inch, Unified Communications Lead Consultant, C/D/H
Microsoft VTSP
Why Lync Server 2010
Tech Summit
C/D/H• Founded in 1990. Microsoft partner since 1998. Gold partner since 2003.• Recent client work
– Lync Enterprise Voice Deployment for worldwide manufacturer replacing Cisco– One thousand seat Office 365 migration for steel roll form company in Grand Haven– SharePoint roadmap, migration, public web implementation for public sector– System Center deployment to manage PCs and devices for private management
• Microsoft accolades– VTSP partner– MEC certified partner– Five-star rating on Microsoft Pinpoint, MS’s official partner directory– Hyper-V, Windows 7, and cloud accelerate/jumpstart partner
• Check out our Microsoft Lync Jumpstart offering! Use packaged services days or contact C/D/H to see if you qualify for POC funding.
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Agenda
• Overview• Clients• Modalities
– Instant messaging, presence, conferencing, voice• Architecture• Phones and Peripherals• Summary
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Overview
Instant Messaging
and PresenceEnterprise Voice
Audio, Video,Web Conferencing
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Client
PC Mac Browser Mobile Desk Phones
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Lync Client
Key Features• Separate phone environment• Voicemail access• Simultaneous ring• Private line• Call delegation• Call routing• Call quality notification• Call park• Device transfer
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Federation and Public IM
With Legacy IM and Presence solutions
With Other Lync customers and Partners
With Windows Live Accounts
With Third-Party IM and Presence solutionsthrough XMPP gateway
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IM/Presence• Multi-party chats• File transfer• Desktop sharing• Federation / Public IM Connectivity (PIC)• Activity feeds• Conversation history• SharePoint based skill search• Presence
– Status – Available, Away, Busy, Do Not Disturb, Offline
– Integration with other applications• SharePoint• Outlook• Exchange – Outlook Web
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Conferencing
• Clients– Communicator– Attendee console– Reach server
• Scheduled or ad-hoc– Outlook add-in
• PSTN conferencing• Asynchronous
viewing
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Voice
Key Features• Survivable branch appliance• Data center resiliency• Call admission control• Announcement service• Media bypass• Response group improvements
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Take advantage of interoperability to replace, enhance, or add voice options
Replace
Full and Seamless UC Experience through Lync Server 2010
Highly Cost-effective to Purchase and Manage
Case Studies: Sprint, LA Fitness, and Sharp
Full and Seamless UC Experience through Lync Server 2010
Allows Employees to Use PC or Phone for Voice Calls
Case Studies (interop with Cisco): JJ Food Service Case Studies (interop with Avaya): Alutiiq, Bosera
Reduces Costs for Conferencing Services Can Use PC for Full Audio, Video, and Web
Conferencing Experience Provides Rich Roster Controls
Case Study: Intel
Enhance
Add to
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demo
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Architecture
Director
Archiving
Monitoring
Mediation Front end
Back end
AV Conf
Edge
UM
SCOM
Group Chat
Topologies Optional ServersServers
Standard Edition
Enterprise Edition
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Reference Architecture
Edge Server
HTTP reverse proxy
Survivable Branch Appliance
tiny.contoso.com CA/DNS
Exchange UM Server
PSTN Gateway(s)
All Server Roles
WAN
Small< 5000 users
This example5,000 users, 3 servers
1667 users/server
Small Standard Edition central site Branch through Edge
Small with Branches 250-5,000 Standard Edition central site Single branch, with SBA
Small with Failover Two Standard Editions - “Paired” Standard Edition to support inexpensive failover Any
Central Site Standard Edition
Branch A
PSTN
Tech Summit
Reference Architecture
DNS Load Balancing
Edge Server Pool
HTTP reverse proxy
Survivable Branch Appliance
WAN
Single Datacenter< 100,000 users
This example20,000 users, HA, 14 servers,
1429 users/server
Central Site Enterprise Edition
Branch Acontoso.com CA/DNS
Exchange UM Server
PSTN Gateway(s)
retail.contoso.comFile Share
Director PoolAV Conferencing Pool
Front End Pool
Monitoring Pool
DNS Load Balancing
Branch B
PSTN
PSTN Gateway
Single DC Enterprise Edition, Single Data Center Branch through Edge
DC with Branches 1,000 – 30,000 Enterprise Edition, Single Data Center Two branches, one SBA, one PSTN Interconnect
Tech Summit
Reference Architecture
Survivable Branch Appliance
WAN
Central Site 1 - Enterprise Edition
Branch A
Edge Server Pool
HTTP reverse proxy
contoso.comCA/DNS Exchange UM Server
NA.contoso.com
File Share
DNS Load Balancing
Director Pool
AV Conferencing Pool
PSTN
PSTN Gateway
Edge Server Pool
HTTP reverse proxy
Monitoring and Archiving Pool Front End Pool
DNS Load Balancing
Standard Edition
SIP Trunking
Central Site 2 - Enterprise Edition
EU.contoso.comCA/DNS
File Share AV Conferencing Pool
Front End Pool
DNS LB
PSTN Gateway(s)
Branch C
PSTN Gateway
“Branch” B
Global Very Large
10,000+ Unlimited
• Two Data Centers with EE
• One Central Site with an SE
• Enterprise Edition, > Two Data Centers
• Standard Editions
• Some SBA• Some PSTN
• Survivable Branch Appliances
• Branch with Standard Edition
Global, Multi-SiteUnlimited
This exampleSite 1: 18 serversSite 2: 11 servers2413 users/server(central sites only)
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Phone Portfolio
Aastra 6725 iP
Polycom CX500 Aastra 6721 iP
Polycom CX600
MSR
P
$850+
$200-300
$150-200
$100 & below
Polycom CX3000
Polycom CX700¹
Snom 3002
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Devices – IP Phones
Key Features• Multi language support• Contact card• Search• Call transfer• Calendar integration• Meeting join• Device management• Improved monitoring• Improved troubleshooting
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USB Peripherals
Find more information about these optimized devices at www.optimizedfor.com
• Headsets starting at $20 MSRP• New HD webcams• 10 Optimized for PCs
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demo
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Summary
• Complete UC solution• Ease of adoption• Enterprise scalability• Partner ecosystem• Integration / Extensibility