why values matter seminar - cdn.ymaws.com · leadership is not a passive duty it is an active...

2017

WHY VALUES MATTER SEMINAR

©2017 3SIXTY Management Services, LLC.

©2017 3SIXTY Management Services, LLC. | 678-438-1837 | 3SIXTYManagementServices.com 1

CONTENTS

Trainer ..................................................................................................................................................................... 2

Key Takeaways ………………………………………………………………………………………………………………………………………………...3

Balanced Leadership ............................................................................................................................................... 4

Group Discussion………………………………………………………………………………………………………………………………………………5

Breakout……………………………………………………………………………………………………………………………………………………………6

Leadership Expectations……………………………………………………………………………………………………………………………………8

You Get What You Incent………………………………………………………………………………………………………………………………….9

About 3SIXTY Management Services……………………………………………………………………………………………………………….10


TRAINER

Rocky Romanella is an Author, CEO, Director, Keynote Speaker, Executive Advisor, and expert in

Customer Service and Leadership Development. A true storyteller, his humble, Italian charm and

innate charisma creates instant connections with a wide-range of audiences.

After an illustrious career spanning nearly 40 years focused on Supply Chain, Logistics and Transportation,

Retail, Sales and Operational Excellence Strategy at UPS – including The UPS Store franchise network and UPS

Supply Chain Solutions – Rocky became the Chief Executive Officer and a member of the Board of Directors for

UniTek Global Services, a provider of Engineering, Construction Management and Installation Services to

companies specializing in the Telecommunications field. Rocky led the company’s restructuring and sales effort

along with rapidly building the enterprise brand and developing a culture needed to integrate past acquisitions,

while creating a unified company with one vision.

Rocky is currently the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm

specializing in Executive Speaking, Leadership Development and Consulting Services. He serves on the board of

Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to

the wireless telecommunications and satellite television industries.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and

implementing his Balanced Leadership Model™ across enterprise operations. This includes a laser focus on

customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop

strategies, tactics and metrics to drive desired results, and excellent interpersonal and communication skills to

develop highly motivated teams and optimized work environments.

• Author, Tighten the Lug Nuts: The Principles of Balanced

Leadership

• CEO, 3SIXTY Management Services, LLC

• Director, Goodman Networks

• CEO and Director, UniTek Global Services

• President, UPS Retail Services and Residential Operations o Launched one of the largest rebranding initiatives in franchising history – The

UPS Store – revolutionizing the $9 billion retail shipping and business services

market

• President and General Manager, UPS Supply Chain Solutions for

the U.S. and South America Region

• Achieved the Chairman’s Award for the best performing UPS

district on multiple occasions


KEY TAKEAWAYS

Leadership is not a passive duty it is an active responsibility. The objective of “Why Values Matter” training is to

recognize how leaders demonstrate their values and set the tone from the top. This training will explore how to

provide your team members with the leadership they need to successfully reach their desired goals in concert

with your work group’s and organization’s goals.

The context of our training program includes a road map in five key areas:

1. Highly effective leaders must have balance when considering their business. Learning how to inspire

your team to take this to heart through the Balanced Leadership™ model helps leaders identify who you

are, what you stand for individually and as a business, and what you will never compromise.

2. Creating a strong value system is a key part of your culture and must be connected to your mission and

vision – from recruiting, through onboarding and annual performance reviews. We’ll examine the tools

that leaders need to guide actions and decisions that are consistent with what your people, customers

and investors believe to be your strategy.

3. Setting clear expectations for your leadership team is a strategic imperative when it comes to ensuring

alignment with your values. Dive into the process of setting Leadership Expectations as an essential

accountability tool.

4. Many factors place pressure on individuals within your organization. Sometimes with pressure comes

pain, which can motivate people to do some desperate things. We’ll explore the consequences of poor

decision making.

5. Bringing your values to life helps institutionalize them. It is a process that includes modelling what

“Exceptional Leadership Looks Like” and ensuring leadership consistently communicates expectations

throughout your organization.


BALANCED LEADERSHIP

Balanced Leadership, as represented by this triangle, is a set of principles by which to manage that helps

optimize business performance while satisfying the needs of your people, customers and stakeholders.

It doesn’t matter who you are or what your job and level, leaders are responsible for balancing the needs of

your three constituent groups –people, customers and stakeholders.

• Balanced Leaders think like a customer and ensure their people think like a customer.

• Balanced Leaders act like an owner and understand the business and what makes it profitable.

• Balanced Leaders ensure their employees and stakeholders feel like valued individuals.


GROUP DISCUSSION

Notes:

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BREAKOUT

1. Define your business:

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2. Your 10-point code of ethics and conduct:

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3. Policies and procedures needed to support your code of ethics and conduct:

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4. Value statement:

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LEADERSHIP EXPECTATIONS Every organization strives to be an Employer of Choice. This starts by setting clear expectations for the leaders

in the organization. It is important for all members of the management team to be consistent in the way they

hold themselves, their peers and employees accountable.

To set that leadership standard, you may consider setting Leadership Expectations. These clearly defined

expectations, combined with your values and workplace policies, provide guidelines for you to model what

“Exceptional Leadership Looks Like.”

With that in mind, you are the model for What Exceptional Looks Like. Your actions reflect upon your people,

and their actions reflect upon your customers and, more important than anything else, become your reputation.

As we know, reputations can be created and destroyed in an instant, by even the simplest of acts.

You can take this a step further by asking your team to reflect on the Leadership Expectations, commit to them,

and lead their people every day by adhering to them. Ask them to take inventory of their current style and

practices. These are great questions to reflect on that will help you understand your leadership style and your

relationships with your people.

Example:


YOU GET WHAT YOU INCENT

Rank 1 to 12:

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3SIXTY Management Services, LLC are business leaders who help companies enhance their growth

momentum through our Balanced Leadership™ Model using an assertive approach to execution and

accountability. We offer:

• LEADERSHIP TRAINING & DEVELOPMENT

Help your team become more effective and take on bigger and more significant challenges.

3SIXTY brings decades of experience in our partnership with you to tailor comprehensive

curriculum to train your team on skills that will transform your organization.

• BUSINESS KEYNOTE SPEAKING

From large conferences to smaller group meetings, our business leadership speakers work

with you to customize a message that will meet your goals and resonate with your audience.

• ADVISORS & CONSULTANTS

The 3SIXTY team has over 200 years of multi-discipline management experience within front-

line, regional, corporate and global leadership positions. 3SIXTY’s solutions help clients create

a meaningful impact that accelerates growth, streamlines process and allows you to track

results.

Contact the team at www.3SIXTYManagementServices.com.

Tighten The Lug Nuts: The Principles of Balanced Leadership Written by Rocky Romanella: explore the

ways a true leader can add value as a

trusted advisor, mentor, and visionary.

Learn a process approach to lead your

organization and its people to new levels

of success.

Connect with Rocky on these social platforms:

http://www.3sixtymanagementservices.com/

why values matter seminar - cdn.ymaws.com · leadership is not a passive duty it is an active...

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