wie mixed reality die digitale transformation vorantreibt · transformation vorantreibt moderation:...
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Wie Mixed Reality die digitale Transformation vorantreibt
Moderation: Dr. Thomas HafenFreier Journalist für COMPUTERWOCHE und CIO
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Director ManufacturingMicrosoft Deutschland GmbH
Thorsten Cleve
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Business Solution ManagerZühlke Engineering GmbH
Dennis Ahrens
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Head of InformationTechnology Management
thyssenkruppAccess Solutions GmbH
Björn Schulte
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HoloLinc®
Transforming customer experiences
They need urgent delivery of mobility solutions
They want continued Quality of Life
Population aged 60+ is growing faster than all age groups
8 | December 10th 2018 | HoloLinc® | Björn Schulte
What were the pain points?
Customer expectations
Different tools
Sequential workflow No system integration
Manual data transfer
Data redundancy
Design iterations
Workflow bottlenecks
Quality of data
Human error
9 | December 10th 2018 | HoloLinc® | Björn Schulte
Visualization
Digitalized process
Now…
from 40 – 70 daysto 14 days
Reducing order to delivery time
10 | December 10th 2018 | HoloLinc® | Björn Schulte
4x faster delivery times
Enhanced customer experience
Gamification of staircase survey
The future has become (mixed) reality:
11 | December 10th 2018 | HoloLinc® | Björn Schulte
40-70 days from order to delivery
Installation Date
Material received
Production
Sales Rep
Back Office
Engineering
Production
Shipping
Installation
Update ERP Systems
Send Quote
Sales (1st
visit)Staircase Survey
2nd visit)
Start Drawing Send Drawing
Request Engineering Review
Drawing
OK? YES
Review Configuration
NO
Payment check
Start of Production
Ready for shipment
Pick-up
Update ERP Systems
Production Order
Workflow before HoloLinc®
4 days
12 | December 10th 2018 | HoloLinc® | Björn Schulte
14 days from order to delivery
Workflow with HoloLinc®
Survey
Solution
Sales
HoloLinc®
Production
Installation Date
Material received
Production
Ready for shipment
Pick-up
Sales Rep
Back Office
Engineering
Production
Shipping
Installation
© Zühlke 2018Zühlke Connected Mixed Reality Solutions | Dennis Ahrens 10. Dezember 2018 Folie 13
Connected Mixed Reality Solutions
© Zühlke 2017Dennis Ahrens 7. Dezember 2018 Folie 14
© Zühlke 2017Dennis Ahrens 7. Dezember 2018 Folie 15
© Zühlke 2018Zühlke Connected Mixed Reality Solutions | Dennis Ahrens 10. Dezember 2018 Folie 16
Connected Mixed Reality Solutions
Cloud
Services
Backend
Services
Devices
Machines
Tools
Sensoric
© Zühlke 2018Zühlke Connected Mixed Reality Solutions | Dennis Ahrens 10. Dezember 2018 Folie 17
3 to 6 month1 day
How to move on
Shaping Workshop
zur Festlegung von
Interaktion und
Requirements
Experience
& Ideation
Measure
Build
Learn
Adapt
2-3 days
Developing POC
© Zühlke 2017Dennis Ahrens 7. Dezember 2018 Folie 19
Rent a Startup
Creativity
User Experience
Pragmatism
Spirit
Area of Innovation
Domain Knowledge
Market Access
Capital
Talents
Methods
Technologies
Infrastructure
New Business & IP
Cu
sto
me
r
© Zühlke 2017Dennis Ahrens 7. Dezember 2018 Folie 20©Zühlke 2018
Mixed Reality for Digital Twin
Artificial Intelligence and Cobots
Industrial IoT
Mobility
3D Printing
Vertical integration | Horizontal integration | End-to-end engineering
Industry 4.0 Design Principles
Advanced Analytics
CRM
SRM
ERP
…
Process
interoperability (IT)Information
Flow (OT)
Collaborative
equipment Ecosystem
Interaction
95% of business leaders expects to use the IIoT in the next 3 years (Accenture 2017)
40% of operational processes will be self-learning and self-healing by 2022 (DC Future Scape 2017)
$500b saving potential in discrete from virtualization, real-time communication and cobot (Goldman Sachs 2017)
22 | December 10th 2018 | HoloLinc® | Björn Schulte
Measures & designs staircase using HoloLens
SurveyA
pp
licat
ion
Cap
abili
ties
▪ >99.5% accuracy
▪ guided workflow
▪ smart surveying
▪ generates CAD files
▪ creates digital twin of staircase and exports it to HoloLinc® Solution
23 | December 10th 2018 | HoloLinc® | Björn Schulte
Ap
plic
atio
nC
apab
iliti
es
▪ Imports digital twin of staircase from HoloLinc® Survey
▪ customization of lift
▪ mixed-reality experience for the customer
▪ design automation
▪ exports configuration parameter to HoloLinc® Sales application
Customer can customize his stairlift to his personal
preferences and “see” it in his own home
Solution