Will She Fit In?Organizational Behavior Case Study

Mandi SpoklieTori Barnum

Daniel MehrerChristopher Antoku

April 10, 2013

Summary of CaseO Susan Carter

O New partner at the Crowne GroupO Crowne Group

O Prestigious Strategy firm in New YorkO Very efficient at her jobO Works extremely hardO Among the 4 woman out of 98

partnersO How did she get here?

Summary of Case (cont.)

O Brian HansonO Group senior vice president of

Pellmore IndustriesO Susan worked with him beforeO Excellent work, led to turn aroundO Brian recommending all of Pellmore to

CrowneO Pellmore became Crowne’s largest

client

Summary of Case (cont.)

The SituationO Brian makes a sexual move towards

SusanO In hotel room, rehearsing board

presentationO Lunges

O Susan doesn’t know what to do or what her next move should beO Concerned about losing her jobO More then meets the eye

The ProblemO Susan’s next move or non move will

determine the rest of her careerO She has three main courses of action

1. She can report the incident2. She can ignore the situation3. She can confront the client

Main Talking Point 1

Report the IncidentO Tell her supervisors about the

situationO Seek help from themO Or go even further to report incident

to cops and take legal action

RecommendationsO Seems to be the most logical

solutionO Must be discrete and carefulO Don’t go to immediate supervisor,

Justin

Main Talking Point 2

Ignore the SituationO Susan can pretend the incident

never occurredO Go back to working with BrianO Go with the flowO The firm needs Brian and Pellmore as

a clientO Hope Brian doesn’t make another

move

RecommendationsO Least effective of all optionsO Non-action in this situation will

backfireO Susan’s pride and ego will be hurt

Main Talking Point 3

Confront the ClientO Susan can confront BrianO Tell him that she only sees him as a

business partnerO That if he doesn’t comply she will

escalate the case

RecommendationsO Must gingerly approach the topicO Can’t be too aggressive or fall into

comfort syndromeO Must get her point acrossO Try to stop the problem at the sourceO Beware of Brian escalating the case

first in a preemptive strike

ConclusionO Final RecommendationO Where will Susan go from here?O What this means for all woman in the

work place?

Questions??