will we do as they say? - swiss reb4dd45d4-5084-4dfa-944e...experience (convenience) the bottom...
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Smart Assistants
Dr. Jakub Samochowiec
5.6.18 Rüschlikon
Will we do as they say?
Assumptions:
At some point in the future,
smart assistants will be
practically all-knowing.
Their goal will be to maximise
our happiness.
Dictator approach
Give instructions
Punish disobedience
(reward obedience)
Need for autonomy
Advisor approach
Give an overview over options
Give recommendations
Explain why
Make decisions easier
Vivid information beats statistics
risk ofdeveloping
cardiovasculardisease in thenext 10 years
20lbweight loss
loweredcholesterol
your original risk your risk now
KEEP IT UP!16% 8%
8% < <
Nudge towards the „right“ choice
Do we know happiness
when we see it?
Narrative vs experience
Narrative
Moreese Bickham, unjustly in jail for 37 years:«I don’t have one minute’s regret. It was a glorious experience.»
Harry S. Langerman,non investor in McDonalds:«I believe it turned out forthe best.»
Pete Best,Kicked out of the Beatles:«I’m happier than I would have been with the Beatles.»
Experience (convenience)
The bottom line, Williams said, is that the internet is "a giant
machine designed to give people what they want. "It's not a utopia.
It's not magical. It's simply an engine of convenience.
Those who can tune that engine well – who solve basic human
problems with greater speed and simplicity than those who came
before – will profit immensely.
Wired Magazine on Ev Williams – Twitter Founder
Need for competence
Zookeeper approach
Give instructions
Add some (meaningless)
challenges
Therapy approach
Help to construct a narrative
God approach
Don‘t do anything
GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
P.O. Box 531
CH-8803 Rüschlikon/Zurich
Fon +41 44 724 61 11
Fax +41 44 724 62 62
www.gdi.ch
Thank you!
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