william h. bowers – [email protected] user-centered product teams torres 4
TRANSCRIPT
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William H. Bowers – [email protected] H. Bowers – [email protected]
User-Centered Product User-Centered Product TeamsTeams
Torres 4Torres 4
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William H. Bowers – [email protected] H. Bowers – [email protected]
TopicsTopics
IntroductionIntroduction Ergonomics of Software Ergonomics of Software
DevelopmentDevelopment Required Skill AreasRequired Skill Areas Implications of Software Implications of Software
DevelopmentDevelopment
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William H. Bowers – [email protected] H. Bowers – [email protected]
TopicsTopics
Required Technical SkillsRequired Technical Skills Team AttributesTeam Attributes Development SkillsDevelopment Skills Skill BuildingSkill Building Manager SkillsManager Skills
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William H. Bowers – [email protected] H. Bowers – [email protected]
IntroductionIntroduction
UI design is complexUI design is complex Requires large skill setRequires large skill set Lack of skills = high risk for Lack of skills = high risk for
projectproject Skills generally not taughtSkills generally not taught Learned on the jobLearned on the job
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William H. Bowers – [email protected] H. Bowers – [email protected]
Ergonomics of Software Ergonomics of Software DevelopmentDevelopment Software development process is Software development process is
difficultdifficult Most software and UI’s are Most software and UI’s are
average qualityaverage quality Multitude of issues and trade offsMultitude of issues and trade offs
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William H. Bowers – [email protected] H. Bowers – [email protected]
Required Skill AreasRequired Skill Areas
Ability to work with many different Ability to work with many different peoplepeople
Understand business users, Understand business users, processesprocesses
Understand future needs and goalsUnderstand future needs and goals Translate ambiguous requirements Translate ambiguous requirements
into specificationsinto specifications FlexibilityFlexibility
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William H. Bowers – [email protected] H. Bowers – [email protected]
Implications of Software Implications of Software DevelopmentDevelopment
Challenges are 80% people, 20% Challenges are 80% people, 20% technologytechnology
Critical goalsCritical goals– Effective delivery of productEffective delivery of product– Meet requirementsMeet requirements
UsabilityUsability UIUI ConsistencyConsistency
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William H. Bowers – [email protected] H. Bowers – [email protected]
Required Technical SkillsRequired Technical Skills
UI interface engineeringUI interface engineering UI software engineeringUI software engineering Graphics and media engineeringGraphics and media engineering Information engineeringInformation engineering Usability engineeringUsability engineering Business engineeringBusiness engineering
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William H. Bowers – [email protected] H. Bowers – [email protected]
Team AttributesTeam Attributes
Personnel with both hard and soft Personnel with both hard and soft skillsskills
Entrepreneurial spiritEntrepreneurial spirit Market (business) drivenMarket (business) driven Team orientedTeam oriented User orientedUser oriented
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William H. Bowers – [email protected] H. Bowers – [email protected]
Development SkillsDevelopment Skills
Programming languageProgramming language OS knowledgeOS knowledge UI design & developmentUI design & development OO analysis, design and OO analysis, design and
programmingprogramming Cross platform toolsCross platform tools Written and oral communicationWritten and oral communication
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William H. Bowers – [email protected] H. Bowers – [email protected]
Skill BuildingSkill Building
Formal classesFormal classes Self studySelf study Small first stepsSmall first steps IterateIterate PracticePractice
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William H. Bowers – [email protected] H. Bowers – [email protected]
Manager SkillsManager Skills
People/team managementPeople/team management PlanningPlanning TrainingTraining Manage technology introductionManage technology introduction Organization behaviorOrganization behavior
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William H. Bowers – [email protected] H. Bowers – [email protected]
Questions & DiscussionQuestions & Discussion