wine investment guidelines 04

Upload: minh-duong

Post on 20-Feb-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/24/2019 Wine Investment Guidelines 04

    1/43

    T O U R I S M V I C T O R I A

    I N V E S T M E N T G U I D E L I N E S F O R W I N E T O U R I S M

  • 7/24/2019 Wine Investment Guidelines 04

    2/43

    1

    MINISTERS FOREWORD

    Tourism is a big

    contributor to Victorias

    economy representing

    5% of Victorias Gross

    State Product and 6%

    of all employment.

    There are many factors

    behind Victoriasincreasing success in

    tourism, but one is the

    spectacular growth in

    wine tourism. This small but growing segment of our

    tourism industry is becoming more and more vis ible

    to our domestic and international markets .

    Victoria claims to be Australias food and wine capital,

    supported by some 22 wine regions and over 400

    wineries. Encouraging visitors to Vic toria to experience

    our provincial food and wine first-hand, spreads tourism

    benefits across the State and generates many flow-on

    benefits to regional cities and towns.

    Wine-related tourism is not new. Visitor infrastructure at

    many regional wine areas is first-class. Many established

    vineyards are now upgrading cellar doors and new

    projects are under development or being scoped.

    These include significant investment in restaurants and

    accommodation which are new business activities for

    many vineyard owners. In some cases, new investors are

    behind these proposals, forming innovative partnerships

    with the vineyards and adding to the marketing

    of Victorias wine regions. Associated off-vineyard

    investment in wine tours, food and accommodation in

    regional wine centres, and small town master plans that

    highlight wine production are also adding to Victorias

    momentum in wine tourism.

    While Vic toria is making good progress in wine tourism,

    as Tourism Minister, I want to quicken the pace.

    Tourism Victoria is receiving more and more inquiries

    from vineyards big and small about how to develop

    their inves tments into tourism dest inations . We are

    also receiving increasing inquiries from medium to small

    investors wanting to explore the possibility of investing

    in food and accommodation infrastructure in Victorias

    wine regions. Inquiries like these provided the basis

    for preparing these Guidelines, with wine producers,

    investors, developers, local government, and community

    groups being the target audience.

    The Guidelines are thought to be the fir st of their kind byany Australian tourism agency, thus highlighting Victorias

    interest in leading this important segment of Australias

    tourism market. The Guidelines summar ise the issues that

    need to be considered in investing in wine tourism - from

    concept to reality.

    I commend the Investment Guidelines for Wine Tourism.

    JOHN PANDAZOPOULOS MP

    Minister for Tourism and Major Events

  • 7/24/2019 Wine Investment Guidelines 04

    3/43

    2 Investment Guidelines for Wine Tourism

    TABLE OF CONTENTS

    Introduction 03

    1. Context for Investment in Wine Tourism

    05

    1.1 International 05

    1.2 Whats on Offer - Victorias Wineries

    05

    1.3 Importance of Tourism at Regional and Local Levels 06

    1.4 Strategic Direction

    06

    2. The Regional Context

    073. The Market at a Glance

    09

    4. Developing the Concept 11

    4.1 Assessment of a Wine Tourism Project

    11

    4.2 Key Factors 12

    4.2.1 Regional Character

    12

    4.2.2 The Customer Base 13

    4.2.3 Competition

    13

    4.2.4 Brand Positioning 13

    4.2.5 Financial Resourcing

    14

    4.2.6 Staff Resourcing 14

    4.2.7 Alliances

    14

    4.2.8 Promotional Support

    14

    4.2.9 Product Mix

    15

    5. Financing Wine Tourism 16

    5.1 Who is investing in Wine Tourism?

    16

    5.2 Why invest in Wine Tourism? 16

    5.3 Business Planning and Obtaining Finance 18

    5.4 Issues for Obtaining Finance 18

    5.5 Structural Options 19

    6. Planning and Design 21

    6.1 The Planning Framework 21

    6.2 The Planning Process

    22

    6.3 Other Approvals

    22 6.4 Planning and Design Issues

    22

    6.5 Local Government 24

    7. Case Studies

    25

    7.1 Red Rock 26

    7.2 Hanging Rock Winery

    28

    7.3 Lyre Bird Hill 30

    7.4 Warrenmang

    32

    7.5 Pettavel 34

    7.6 Brown Brothers

    36

    8. Project Development - Summary Checklist 38

    9. Key Contacts

    40

    10. Selected References 42

    Disclaimer

    42

  • 7/24/2019 Wine Investment Guidelines 04

    4/43

    3

    Chateau Tahbilk

    INTRODUCTION

    Writer and humorist, Fran Lebowitz, has noted that: ... food is animportant part of a balanced diet. Increasingly, it seems, wine isbecoming an important part of the Victorian tourist experience.

    What is wine tourism?

    It is usually not the sole reason we travel yet Vic torias

    burgeoning wine (and food) industries are adding

    new dimensions to the enjoyment of regional Victoria.

    Travellers are increasingly seeking a more rounded

    engagement with the characters , places and culture

    of their chosen tourist destinations. Wine - its growing,

    production, tasting and consumption - provides aneasy social entry point for most of us and an absorbing

    enthusiasm for others.

    Wine and food seems to focus regional cultural

    differences in a way that no other pursuit does.

    One thinks of the fortified wine (and characters)

    of Rutherglen; the I talian heritage of the King Valley;

    Yarra Valley sophistication; Morningtons professionals.

    It is also a logical par tner to the other things for which

    we travel - rest, business, seeing friends, golf, fishing,landscape, adventure and so on.

  • 7/24/2019 Wine Investment Guidelines 04

    5/43

    4 Investment Guidelines for Wine Tourism

    As time goes on it is becoming diff icult to separate

    out wine tourism from just tourism. However for

    the purposes of these guidelines investment in wine

    tourism is taken to mean:

    Direct investment in a winery or vineyard to

    service tourists. Examples are: cellar door sales,

    accommodation, caf/restaurant/epicurean

    centre, education, conference facilities, etc.

    Investment in infrastructure not at the winery but

    developed as an adjunct to a winery experience

    or trading in support of a winery experience -

    hotels, gourmet foods, restaurants, specialty

    shops, attractions.

    Investment in promotional ventures designed to

    encourage tourism based on the attractiveness of wineimagery or product - trails, festivals, concerts, and so on.

    Background to wine tourism in Victoria

    Travelling through rural areas has been part of the

    Victorian scene since earliest European settlement. In

    1846 the Argus notes that visiting Bendigo vineyards to

    purchase wine and grapes was a popular part of everyday

    provisioning. More recently, W.S. (Sam) Benwells Journey

    into Wine (1961) reported the special joys of sampling

    the winemakers art on site - even if he was speaking at,

    perhaps, the lowest point of the Victorian wine-making

    industrys history. He wrote: A list of the wines which

    have gone forever from our tables would make mournful

    reading ... What is left in Victoria that is drinkable? ... Who

    makes it, and how did the vineyard come to be there? ...

    To find the answer to these questions, one must make

    a journey ... wine is always best when it is drunk near its

    own soil. Wine and food writers also encouraged the

    gourmet tradition - Peter Smark, Dan Murphy, Len Evans,

    David Dunstan, James Halliday and others all contributed

    to a new public interest in wines and winemaking. But it

    was Rutherglens Wine Festival of 1967 (later the Winery

    Walkabout) which heralded the possibilities for a new

    relationship between wine, travel and recreation. The

    introduction of the Wine Equalisation Tax with subsequent

    concessions for cellar door sales has re-enforced the

    financial significance of on-site sales to most growers.

    Most typically, the development of wine tourism in

    Victoria has been an incremental process. Sales from the

    winery have led to basic cellar door facilities perhaps with

    access to behind the scenes wine-making. Bill Chambers

    Rosewood Winery at Rutherglen reta ins the informal

    charm of this firs t step whilst places like Chateau Tahbilk

    introduced cellar door sales into historic buildings to

    provide genuinely world class environments, bursting

    with heritage and a real sense of place. Others have gone

    on to design purpose-built tasting outlets (matching the

    growing sophistication of the new breed of winemakers).

    Increasingly, opportunities for gourmet banquets

    and functions at the winery were seen as a means ofsupplementing income and expanding awareness of the

    label. The Mitchelton development

    in 1974 pioneered the concept of a major ground-up

    wine tourism complex with restaurants, merchandise,

    farmers markets, reception facilities, cellar door, concerts

    (and even a model farm) established to lure the visitorto the Goulburn.

    As visitation has grown, the question of accommodation

    has become increasingly relevant to some wineries

    development. Different responses have emerged - B&Bs

    have suddenly become part of the Victorian culture

    and can now be found as a par t of many wineries

    offer; Natalie Pizzini has made the Whitfield pub an

    easy way to spend another day in the King Valley; All

    Saints specialises in weddings and receptions; Chateau

    Yering and the Lancemore Groups hotels have elevated

    wine touring to a five star experience and opened up

    possibilities for corporate conferences.

    Why Invest in Wine Tourism?

    The last ten years have seen an explosion in planting and

    wine production in Victoria. Competition is fierce and

    many small and medium size growers must establish the

    next step for their business. Wine and food tourism

    gives winemakers an opportunity to relate directly with

    their customers building brand loyalty and providing

    direct income from restaurants, accommodation and

    the other ancilliar y businesses. For the investor, the

    growth in regional tourism and the interest in lifestyle

    product - especially food and wine - can offer a rewarding

    investment vehicle.

    Purpose of These Guidelines

    Tourism Victoria works to position Victoria as the leader

    in attracting investment in quality tourism infrastructure.

    It facilitates projects by providing strategic focus and advice

    to public and private sectors. Investment Guidelines forWine Tourismis the second in a ser ies, following TourismVictorias Building Tourism from Concept to Realitypublishedin 2000. The establishment of the Victorian Wineries

    Tourism Council (VWTC) in 1992 to provide advice

    to the Minister has been pivotal to the growth and

    importance of wine tourism.

    Tourism Victoria assists in the improvement of Victoriastourism assets by identifying economically and socially

    sustainable infrastructure opportunities which will maintain

    the states competitive edge. The wine industry is rapidly

    emerging as an area in which Victoria has special strengths

    and potential.

    Wine producers and investors both require background

    information to make informed assessments of the wide

    range of wine tourism options and approaches available to

    them. These guidelines are a step in canvassing investment

    options with a view to exploring and realising the best

    potential tourism outcome.

  • 7/24/2019 Wine Investment Guidelines 04

    6/43

    5

    1 . CONTEXT FOR INVESTMENT

    IN WINE TOURISM

    1.1 International

    Four major structural

    challenges are facing

    winegrowers around

    the world : a shif t in

    consumer demand from

    small specialist retailers

    to modern retai lchains; the emergence

    of dominant brands;

    increasing international

    competition; and changing consumer demand for

    different quality and types of wine. All these forces

    are leading to larger scale production and distribution

    systems with, at the retail outlet, pressures to simplify

    brand ranges. In turn, the place of the small producer

    is becoming more vulnerable to competition, less stable

    contract arrangements and increased diff iculties in

    distribution and promotion. In the short term, most

    producers are a lso facing oversupply conditions in

    certain var ieties that are unlikely to equalise before 2005.

    Again, in the short term, the increase in the exchange

    rate may curtail overseas expansion and therefore

    increase domestic competition.

    Inbound (international) tourism directly provided $7.2

    billion. towards Australians Gross Domestic Product in

    2002-2003. In total export earnings international visitors

    spent $16.7 billion. on all goods and services produced

    by the Australian economy. The Australian tourism

    industry employs over 540,000 people. Importantly,

    tourism tends to be a labour intensive industry with

    benefits to regional employment.

    Identifying the synergies between the tourism and wine

    industries is one of the exciting, unfolding, challenges to both.

    Internationally, Australias wine has gained recognition.

    Recently interest in Victorias wine tourism regions has

    started to grow amongst international visitors. The Yarra

    Valley wineries have quietly crept up to fifth (behind

    Melbourne City, The Great Ocean Road. Sovereign Hill,

    and Philip Island) on the Victorian Tourism Operators

    rankings of all tourist destinations. But the actual numbers

    of international tourists to Victoria (1.21m. or 23.5m.

    nights) remains a small fraction of intrastate or interstate

    trips (where Tourism Victoria focuses its major wine

    tourism marketing effor t). Nonetheless international

    visitation can be significant for wineries on existing

    touring routes - the South Gippsland wineries near coach

    routes to the Penguin Parade, are one example - and the

    challenge is to realise the potential of the wine regions

    for international visitors.

    With it s par ticipation in The Global Network of Great WineCapitalsMelbourne has joined Bordeaux, San Francisco,Bilbao-Rioja, Por to, Cape Town, Santiago and Florence

    in promoting business, education and wine tourism on

    the world stage and international promotion of short stay

    or day trips from Melbourne may in the future includeVictorias outstanding winery experiences.

    1.2 Whats on Offer -Victorias Wineries

    The regional spread of grape growing over the last ten

    years has been phenomenal. Victoria now has 28% of

    Australias vineyards and wine tourism is increasingly

    being seen as an important s timulator of regional tourism.

    In 2002 of some 400 Victor ian wineries, over 200 were

    reported as having cellar door facilities and it has been

    estimated that the majority of Victorian wineries draw

    at least 50% of their revenue from cellar door sales.

    In 1994/95 the number of visits to Vic torian wineries

    was 1.6 million. By 2001/02 this had ballooned to 3.2

    million. 54% of these were to the growing areas close to

    Melbourne - Yarra Valley, Mornington Peninsula, Geelong,

    Sunbury and Macedon Ranges - reflecting a growth in

    visitation to those areas of 19% since 2000.

    Tourism infrastructure - accommodation, eating out,

    touris t trai ls, even adventure sport - has followed the

    growers. For some regions such as the Yarra Valley,

    Pyrenees and Rutherglen the wine industry is a major

    contributor to tourism. In the emerging wine regions

    - including Mornington, Geelong/ Bellar ine Peninsula,

    Gippsland, King Valley, Ballarat, Macedon/ Sunbury,Bendigo and Heathcote - wine and food tourism is

    becoming a significant component of the regions

    attraction. For some towns like Milawa and Oxley the

    gourmet traveller is becoming central to their identity

    and to local producers of cheese, olives, honey, relishes

    and other regional produce.

    Equally important, the natureof wine tourism ischanging. The Yarra Valley Grape Grazing Festival has

    demonstrated the power of festivals celebrating the

    new vintage and others like the King Valleys La DolceVita Fiestaemphasise the increasingly strong culturalrelationship between local food and wine. Over the

    last five years winegrowers associations and regionaltourism author ities have generated a rich feas t of festivals

    and trails which focus attention on particular local

    RochfordonEyton

  • 7/24/2019 Wine Investment Guidelines 04

    7/43

    6 Investment Guidelines for Wine Tourism

    products and specialisations. Petanque competitions

    have become identified with celebrations in the Pyrenees

    and at the Wood, Wine and Roses Festivalat Heywood

    somehow wine has found its way into main billing withwoodchopping! Music - from Spray Farms international

    concerts to Eytons Summer Music Series - adds another

    dimension. The opening of the Besens TarraWarra

    Museum of Art will usher in new standards for winery

    related activities.

    1.3 Importance of Tourism at Regionaland Local Levels

    Tourism is an industry which contributes $10.6 billion

    a year to the s tates economy, and employs 156,000

    Victorians. 2002 f igures estimated that the economic

    value of Victorian wine tourism was $412m. and Victorian

    Winer ies Tourism Council f igures sugges t that (forvisitors to a cellar door) 53% repor ted that wineries

    were the main reason for visiting a region.

    It is clear that investment in wine and food tourism

    is already having a significant impact on Victorian

    regional economies. This is more than an added-value

    proposition - wine and food are generating visitation

    (seen most clearly in the 40,000+ who visit the Yarra

    Valley over the weekend of the Honda Grape Grazing

    Festival). Again, the at traction of wine is encouraging not

    only increased visitation but also increased length of stay

    and, if return visitation is an indicator, increased visitor

    satisfaction with the regional experience.

    1.4 Strategic Direction

    Wine tourism is not new. For many years visitors have

    been seduced by the aura of wine and have sought it out

    at its source. It is only over the last fifteen years that the

    special synergy between winemaking, food and tourism

    has been officially recognised and fostered.AustraliasWine Industry Strategy 2025called on the industry to ...Capitalise on wine tourism opportunities by stimulating

    wine tourism and improving profitabilit y for wineries. In

    1997 the Office of National Tourism provided funding for

    the Winemakers Associat ions Nationa l Wine Tourism

    Strategy. Now most states have instituted formal

    studies to scope and develop wine tourism. Since itsestablishment the Vic torian Wineries Tourism Council

    has been instrumental in moving Victoria to the forefront

    of national wine tourism through its promotional

    publications, market intelligence surveys, public awareness

    campaigns and encouragement of wine and food festivals.

    Victorias Tourism IndustryStrategic Plan 2002-2006identifieswine and food as a tourism product of s tate-wide

    significance and a key segment for development. The

    Strategy calls for wine and food to be included ... as

    core product strengths in all marketing strategies. It

    also identifies the promotion of the Yarra Valley as ...

    Victorias hero food and wine destination to national and

    international markets. Additionally, the Strategy commitsto improving regional restaurant experiences and restates

    the impor tance of the Vic torian Wineries Tourism

    Council in providing direct industr y advice to the Minister.

    The Strategy maintains the regional structure of planningbut also identifies a shift towards the importance of

    focusing attention on ... specific destinations, events

    or activities that are the key motivators for visitors...

    quality destinations with a strong sense of place offering

    boutique accommodation, restaurants, shopping,

    galleries, markets and appropr iate quality service.

    This approach involves the identification of key

    destinations - villages, attractions, and in some cases areas

    (such as The Great Ocean Road. and The Grampians).

    As a part of its overall approach, Victorias Food and

    Wine Tourism Plan 2004-2007 will explore:

    Existing strengths Cooperation between regional wine and food groups

    Encouragement of quality food and wine festivals

    Preferred areas for development

    Opportunities for agri-tourism development

    Market positioning and strategic direction

    Education and accreditation of operators

    Ideally, new product development should be closely

    aligned to investment attraction and infrastructure

    development of these strategic focal points.

  • 7/24/2019 Wine Investment Guidelines 04

    8/43

    7

    100 km0 50

    B A S S S T R A I TS O U T H E R N O C E A N

    PortPhillip

    Goulbu

    rn

    Riv

    er

    Snowy

    Rive

    r

    Glene

    lg River

    Murray

    Ri

    ver

    AIL

    ARTS

    U

    A

    HT

    U

    OS

    W A L E S

    GrampiansNational

    Park

    Daylesford

    Bendigo

    Ballarat

    GreatOcean Road

    PeninsulaPhillipIsland

    MELBOURNE

    Sk

    i

    F i

    e l d

    s

    Yarra Vall

    ey

    31

    M31

    M1

    M1

    A8

    A79

    A79

    A20

    20

    A8

    A1

    A1

    A1

    A1

    1

    N

    M

    urray

    River

    B100

    B100

    Grampians

    R E G I O N S

    Murray

    North-East Victoria

    Gippsland

    Great Ocean Road

    Goldfields

    Melbourne Surrounds

    N E W S O U T H

    2. THE REGIONAL CONTEXT

    Victoria has eight

    tourism regions which

    provide a strategic

    direction for Marketing,

    Infrastructure

    Development, Industry

    Development, Product

    Development andInternational Marketing.

    The regions provide a

    clear focus for tourism

    promotion bodies to co-operate in marketing and

    product development.

    The regions include The Murray, North-East Victoria ,

    Gippsland, Melbourne, Melbourne Surrounds, Great

    Ocean Road, Grampians and Goldfields . The general

    geographic boundaries of these are identified below:

    Regional Tourism Development Plans (RTDPs) have beendeveloped for each of the States tourism regions and

    are used to co-ordinate Marketing, Industry and Product

    Development and Infrastructure activities.

    Victorias Tourism Regions

    BrownBrothers

  • 7/24/2019 Wine Investment Guidelines 04

    9/43

    8 Investment Guidelines for Wine Tourism

    Many of the RTDPs identify food and wine as a product

    strength and /or a product that is a point of difference.

    Additionally, food and wine is identified as being a

    complementary activity to many other tourism activitiesand therefore adds significant value.

    The plans identify that there is a need for quality

    accommodation in regional Victoria to leverage the ability

    for induced visitation to the regions to increase overnight

    stays and yield. Investment in food and wine tourism will

    help to achieve this objective and is therefore supported

    by the RTDPs.

    The tourism regions do not match the emerging

    boundaries of wine producing areas (See map below)

    however, each region is assessed and charac terised on

    the basis of its brand at tributes (key regional features,

    destinations, attractions) and brand personality(emotional or intangible attributes). Most often these

    identify wine and food as a positive regional attribute.

    Wine Regions of Victoria

    Wine Regions

    AROUND MELBOURNE

    Yarra Valley 1

    Mornington Peninsula 2

    Geelong 3

    Sunbury 4

    Macedon Ranges 5

    WESTERN VICTORIA

    Ballarat 6

    Pyrenees 7

    Grampians 8

    Henty 9

    NORTH-WEST VICTORIAMurray Valley 10

    Swan Hill 11

    CENTRAL VICTORIA

    Bendigo 12

    Heathcote 13

    Goulburn Valley 14

    Upper Goulburn 15

    Strathbogie Ranges 16

    NORTH-EAST VICTORIA

    Rutherglen 17

    Beechworth 18

    Alpine Valleys 19

    King Valley 20

    Glenrowan 21

    SOUTH-EAST VICTORA

    Gippsland 22

  • 7/24/2019 Wine Investment Guidelines 04

    10/43

    9

    3. THE MARKET AT A GLANCE

    Understanding the make

    up of the market - the

    who, how and why?

    - is an essential input

    into any investment

    decision. The nature

    and number of visitors

    to winer ies and adjunctbusiness have changed

    dramatically since Sam

    Benwells travels. As

    lifestyle becomes

    almost a tangible term for a whole range of consumption

    behaviours, customer choices about wine (and food)

    can describe quite dif ferent types of people. However,

    some general trends are clear - the number of people

    interested in travel, wine, food and local exper iences

    continue to grow; the young are becoming involved; and

    certain regions are gaining suff icient weight to act as

    touris t magnets. Building relationships with these markets

    is a key to successful wine tourism development.

    In 2003 Tourism Victoria with the Victorian Winer ies

    Tourism Council (VWTC) conducted the Victorian Cellar

    Door Survey (following its 2001 Cellar Door Survey).

    This survey was completed by visitors to V ictorian cellar

    doors about themselves, their reasons for visiting and

    their tour ism habits. In summary, the survey repor ted:

    Age

    A significant increase in 25-34 year olds and 35-44

    year olds over the 2001 Survey. The 25-34 year old

    demographic now represents the largest single segment.

    Life CycleThe highest lifecycle group was in the family sector (32%)

    but the report noted that older couples (28%) and

    younger couples (26%) were also strongly represented.

    Geographic Profile:

    58% of visitors to Victorian cellar doors were from

    Melbourne and a further 19% from regional Victoria.

    Interstate visitors represented 20% whilst overseas

    touris ts represented only 3%.

    Repeat Visits

    87% of respondents were repeat visitors. On average,

    those who were questioned made 3.5 tr ips per year

    which included wineries. 80% reported at least one visit

    to a winery each year (including 28% who repor ted 2-3

    visits per year).

    RegionalWith most visitors coming from Melbourne it is not

    surprising that the Yarra Valley and Morning ton regions

    attracted the highest visitation:

    Yarra Valley 48%*

    Mornington Peninsula 36%

    Rutherglen 18%

    Geelong 12%

    Pyrenees 11%

    * multiple choices allowed

    Duration

    Over half (51%) of those questioned repor ted that they

    were day trippers; one third (35%) were on short trips

    of 2-3 days duration; and 14% were part of a tr ip of four

    or more days.

    Wine Consumption and WineClub Membership

    46% of cellar door visitors dr ink wine a few times a

    week; 32% every day. 24% belong to a wine club

    or society.

    Planning and Information Sources

    77% repor ted that they planned to visit a winery before

    departing on their tr ip. Key reference points were:

    recommendations from family and friends (44%) ; Tourism

    Victorias Wine Regions brochure (27%) and Tourism

    Victorias Jigsaw brochures (26%).

    Motivation to Visit

    Apart from wine tasting, the key reasons for visiting

    a winery included: its surrounding scenery (24%); its

    atmosphere (15%); and a food experience (20%) .

    SprayFarm

  • 7/24/2019 Wine Investment Guidelines 04

    11/43

    10 Investment Guidelines for Wine Tourism

    Main Reason for visiting Region

    53% of visitors suggested that visiting wineries was themain reason for visiting a region. Reasons stated were:

    visiting friends and relatives (14%) ; a weekend away

    (14%) ; and attending sporting or outdoor events (10%).

    Reason for Choosing a Particular winery

    Wine quali ty was important but not the only

    consideration when deciding on which winery to visit.

    Respondents noted:

    quality of wine (20%)

    reputation (19%)

    food (17%)

    recommendation (17%)

    past experience (13%)

    ambience (13%)

    Other activities

    The most mentioned activity par ticipated in by winery

    visitors was eating out (73%). Arts and crafts, shopping,

    picnics, outdoor activities and events/festivals were also

    mentioned.

    Most enjoyable aspect of a winery visit

    The increasing importance of friendly staff wasemphasised by the VWTC cellar door survey. In 2001

    this aspect was repor ted as secondary to the quali ty of

    the wine. In 2003 although the quality of wine remained

    stable at 31%, friendly staff had lifted from 23% to

    36% to be the most signif icant determinant of enjoyment.

    The significance of food facilities and ambience also

    increased between 2001 and 2003.

    In summary, three key trends are clear:

    Wine is a significant driver of tourist demand. As

    market demand for regional tourism grows, investment

    potential of projects associated with wine are

    becoming sustainable as attractive investments. Additional activities - particularly food - are sought

    after as a par t of the wine experience. Investment in

    conjunction with wine enterprises offers strong value

    adding to both wineries and new enterprises.

    Wine and food tourism is no longer limited to older

    demographic profiles - youth (25-34 year olds) is

    increasingly important. The market for regional wine

    and food experiences is made up of segments with high

    disposable incomes. Strong return visitation indicates

    that loyalty is high suggesting high yield and strong

    word of mouth promotion.

  • 7/24/2019 Wine Investment Guidelines 04

    12/43

    11

    TourismObjectives

    StatutoryPlanning

    LocalAttractions

    Regional Character

    Financial Reserves

    Cashflow

    Capital

    TourismType

    TouristNumbers

    TourismNeeds

    Customer Base

    Staff Resources

    Staff/ContractSelf

    Tourism

    Wine

    Competition

    Alliances

    OtherAttractions

    GrowersAssociation

    ExistingLoyalty

    Identity/Image

    Brand Position

    Promotional Support

    Paid/Free

    RegionalTourism

    TourismVictoria Cellar Door

    CafeAccommodation

    Picnic / BBQWiner y Tour

    EventsConferences

    FunctionsAdventure

    Arts / CraftWine Educatio n

    Other

    Components

    Tourism Product

    4. DEVELOPING THE CONCEPT

    Figure 1 Wine Tourism Investment Issues

    4.1 Assessmentof a WineTourism Project

    The investment

    opportunities are

    there . Victor ias

    tourism infras tructure

    is developing as fast asany in the country but

    grape growing and wine

    production has added

    a dimension which

    has opened up fur ther possibilities for new ventures in

    accommodation, restaurants, gourmet ventures, primary

    production, events, festivals, adventure sport... and more.

    From an investment point of view, developing a successful

    wine tourism product requires attention to many aspects

    of the existing business and of the adjunct business

    under consideration. The same issues must also be

    taken into account by an external investor in a project.

    Investment in wine tourism is no longer a matter of

    shortening the distr ibution chain by opening a cellar door

    facility. A range of variables must now be considered

    in decision-making to move away from a simple wine

    production model.

    In every project there are cer tain aspects which

    determine success or failure. These key success factors

    may relate to demand, margins, or revenue levels.

    They may also be dependant on other things happening

    - success in a regional wine trail promotion, an upturn

    in intrastate tourism, containment of building costs,

    differentiation from competitors, etc. Often a projects

    success is dependant on its location - near a major cityor destination hub, or perhaps, near a major landmark.

    In any case, identification of key success factors and an

    analysis of the sensitivity of those factors to change is

    important in checking the best case and worst case

    possibilities for a project.

    Figure 1, below, indicates the principal factors which

    should be assessed in preparing a wine tourism

    investment proposal. The above the line factors: RegionalCharacter, Customer Base, Competition and Brand Positionrepresent the context for a new venture. The factors

    below the line - Financial Reserves, Staff, Alliances, andPromotion- are the resourcing issues which will providedirection particularly in respect to scale and long term

    financial viability. Examination of both types of variable

    may suggest the most appropriate type of components

    for a project - small scale and minimum risk BBQ facilities,

    a family-run B&B,... or... a $6m conference centre.

    Mitchelton

  • 7/24/2019 Wine Investment Guidelines 04

    13/43

    12 Investment Guidelines for Wine Tourism

    Although a for tunate few can enjoy the winemaking

    process purely as a pleasurable pastime, investors are

    focussed on business outcomes. Establishing the financial

    feasibility of any new or ancillary business is a critical s tepin undertaking a project.

    Predicting performance of a business is rarely risk free

    and any feasibility analysis is only as good as its base

    information and assumptions. Nonetheless a careful

    approach to feasibility analysis can provide a good way

    of exploring the issues which may make the difference

    between success and failure. A feasibility analysis will, in

    any case, be required as a part of any approach to banks

    or other investors for funding.

    Feasibility of a project depends not simply on accurately

    gauging market-place demand. Financial profitability

    is the objective and accurate estimation of the costsand revenues associated with meeting demand is the

    real outcome of a feasibility assessment. If feasibility

    assessment is not a competence of the grower or

    investor it is best that this stage is undertaken by an

    independent specialist consultant.

    Examination of trends in a particular industry is the

    star ting point for any assessment of future performance.

    It is important to realise that a wine tourism project

    can mean an understanding of many different industries

    - each with their own market dynamics. Even basic

    cellar door sales can be directly effected by trends

    in merchandising. Restaurant fashions are constantly

    changing. Accommodation is dependant on disposableincome, and so on.

    Assessing past per formance is one aspect of establishing

    trends ; predic ting the future is the other. Often

    trends , which history suggests are likely to continue ,

    can be turned into short term episodes by a larger

    trend or one-of f occurrence. Changes in government

    policy - for example, water rights - can have a similar

    effect. An understanding of broad economic trends is

    usually obtainable from banks, government agencies,

    or professional consultants. Indust ry associations and

    banks usually have data on sector per formance which

    can be used to fill in details in particular industries.

    Other agencies such as Tourism Victoria, the VictorianWiner ies Tourism Council , the Winemakers Federat ion

    of Australia and regional tourism authorities can assist

    in providing further specialist insight and statistical

    information about visitation levels and market segments .

    For more complex projects it may be appropriate to

    commission market research to help establish the scale

    and type of demand.

    While investors are seek ing to maximise the return on

    their investment in a tourism-based project, of ten the

    goal is not purely immediate revenue. The vision for the

    project may embrace such issues as:

    Long term brand development - here the numberof people who engage with the brand may be more

    important than a financial contribution.

    Short term promotion to new markets - investment in

    festivals, regional promotions and brand alliances may

    be a means of opening the brand to an new audience.

    Lifestyle - the grower or investor may simply wish

    to enjoy the development of a larger concept .

    Capital appreciation of real estate - investment in

    buildings, landscaping and facilities can add to long

    term at trac tiveness and property value.

    A clear understanding of the objectives of the investment

    and its contribution to a wider vision of the enterpr ises

    future is essential in evaluating feasibility and in

    determining its real tests of success.

    4.2 Key Factors

    (Refer Project Development - Summary Checklist p.36)

    4.2.1 Regional Character

    Visitors understand regional differences and seek them

    out. It may be the terroir[Fr.soil] of the winery orthe impression one has of par ticular places - the

    landscape, the people, the climate, attractions,

    and special events.

    Regional character provides the matrix within which

    a tourist offering is made. It can be effected by the

    marketing objectives of tourism authorities or by the

    approach of local government to development, heritage

    protection, environmental objectives, and so on.

    The location of the venture is a key consideration

    - proximity to local attractions and to key tourism

    hubs may be critical to visitation. Already a tourism

    trend to wine regions close to Melbourne has

    justi fied infras tructure development in restaurants

    and accommodation on the Mornington Peninsula

    and the Yarra Valley. Macedon Ranges wineries have

    found easy alliances with spa and restaurant operators

    in Daylesford and Hepburn Springs. As international

    interest in Australian wineries grows it is likely that

    proximity to Melbourne will become a crucial issue for

    inbound tourism. Again, as Tourism Victorias planning

    around regional attraction unfolds it is clear that otheropportunities will emerge around those tourism hubs,

    particularly for the intra - state and inter-state markets.

    Ideally, a wine tourism venture will springboard off

    regional character. It has been easy to associate wine with

    regional difference (and continuing efforts at appellationcontrols on labelling emphasise the signif icance of terroir);now, associated food, building design, and even the

    welcome of staff must reflect local differences. A project

    developed without a clear understanding of the regional

    constraints and character, risks missing opportunities

    to build on these special attractors and to contribute

    to them. In some cases - Milawa , Yarra Valley, and

    Rutherglen are regional examples - the wine (and food)factor has become a central dr iver in establishing an

    identity for the future.

  • 7/24/2019 Wine Investment Guidelines 04

    14/43

    13

    4.2.2 The Customer Base

    Any wine tourism project relies on customers.

    Understanding the present and potential numbers of

    visitors, their needs and aspirations is a critical par t of

    any business planning.

    In simple terms, visi tor needs can be considered as of

    two types:

    Functional - the basic requirements: roads, toilets,

    shelter, opening hours, signage, wheelchair access, etc.

    Aspirational - needs for more emotionally-rooted

    desires such as: personal recognition, exploring what

    is new, security, peer approval, respect, fun, the best

    of good living, and so on.

    These issues are the matters that can be defined byrigorous market research or even just by talking to

    visitors. Frequently demographic grouping can offer

    insight to the way people may behave - age can be a

    factor, as can family status, or income. Tourism Victoria

    utilizes theMorgan Value Segmentswhich identifylifestyle categories based on the particular segments

    approach to spending. Other markets are identified by

    the use associated with a venue. For example weddings,

    conferences, and celebrations often br ing guests to a

    place which they may not otherwise visit.

    Targeting particular lifestyle, demographic or other

    segments can be impor tant in designing the features of

    the project and ef ficient adver tising depends on focusingon the media relevant to a target market.

    While it is impor tant to assess the type of vis itor it is

    equally important to understand the size of potential

    visitation i.e. the number of people that are likely

    to come. Some large scale projects and major joint

    promotions can begin new tourism trends to a region ;

    other projects may improve visitation from special

    niches in the market; for others the absolute upper

    limit of visitation will be the existing numbers coming to

    the region, taking account of trends - up or down - for

    the future. However, there is no attr action which will

    capture the total potential market. In fact, in estimating

    visitation, the investor must star t at zero (and this is whatan existing winery going into a cellar door operation

    without any existing reputation, promotion, alliances,

    signage, etc. etc. can expect) and build up the project s

    visitation profile according to its appeal to its targeted

    markets. Accurate estimation of the scale and frequency

    of demand is perhaps the hardest but most important

    single determinant of a successful business development

    exercise.

    Understanding the market is not simply a once-off.

    Ongoing market reconnaissance is vital to remaining

    competitive. Keeping abreast of customer needs can

    range from simply requesting postcodes to undertaking

    ongoing qualitative or quantitative market research on aregular basis.

    4.2.3 Competition

    Competition can come in two forms - other wineries;

    or other attractions. Although a number of wineries

    concentrated in a particular area can provide a certain

    weight in the marketplace they can also compete directly

    for the tourists dollar. Similarly, other attractions may

    bring visitors but they may also consume the travellers

    time and money.

    Some competition may be beneficial, enhancing the total

    regional offer and expanding the overall visitation from

    which the new project may draw its patronage. Other

    competition may simply dilute a limited visitor pool.

    The challenge to investors is to define possibilities for

    establishing competitive advantage based on their special

    situation, skills, and resources. Imagination in creating

    a new concept, improving an existing one, or findingmarket niches which are not being serviced are the keys

    to competing successfully.

    4.2.4 Brand Positioning

    The identity and image of a winery (and its wines)

    is a key asset of an enterprise.

    Public trust of a brand can mean acceptance of products

    at the retail and wholesale level. It can also assist in

    financing and it can place a firm or a family in a social or

    cultural context. It must be protected and nurtured.

    A tourism adjunct to the wine business must positively

    contribute to the wine brand. And it can ! Many investors

    have actually built their wine brand by entering an

    adjunct market. Careful consideration of the implications

    of a new venture on the existing brand is central to

    building on existing loyalty and to providing access to a

    larger patronage base. Usually the new venture should

    be congruent with the brand identity of the winery - a

    premium wine is not well serviced by a poor restaurant;

    strength in an Italian grape may well be enhanced by a

    game of bocce; ... and so on.

    It is critical to remember that in any brand association

    arrangement the business purpose is to enhance the

    winery brand image - and therefore profitable sales -by improving:

    Awareness of the brand

    Preference for the brand

    Intention to purchase the brand

    Actual purchase of the brands products

    Satisfaction with the brand

    Respect or loyalty to the brand

  • 7/24/2019 Wine Investment Guidelines 04

    15/43

    14 Investment Guidelines for Wine Tourism

    Much of the recent growth in wine tourism products

    can be attributed to brand building. Frequently concerts,

    restaurants, events, sponsorships, accommodation,

    galleries, tours and other initiatives operate at little orno profit but have enormous impact on building or

    enhancing brand image.

    4.2.5 Financial Resourcing

    Ancillary products can be attractive in providing

    additional revenue and smoothing seasonal cash f low

    variations; however stric t business planning must be the

    basis for deciding on a new venture. Institutional f inancing

    will be linked to a clear analysis of demand and return

    on investment. It is necessary to establish the capital

    requirements of a proposal and to justify the cash flow

    requirements over a reasonable business horizon. Benefit

    can be determined by either an increase in exis tingwinery business or on the basis of a stand-alone adjunct

    business. Accommodation, restaurants, events and so on

    must be evaluated in terms of that par ticular industry or

    in terms of adding brand awareness or image for the

    wine label.

    Financing expansion of the business depends on:

    Ones own funds

    Borrowings of loan funds

    Securing capital through equity injection,

    sharing or raising

    Inevitably, tourism also involves issues of public liabilit y

    and property damage. Insurance implications must be

    carefully assessed and costed in advance.

    4.2.6 Staff Resourcing

    Running a vineyard and winery is, t ypically, a full time

    occupation. Vineyard operations can draw heavily on the

    most valuable resource of the owner - time. The decision

    to expand operat ions into tour ism ventures must be

    undertaken with a clear view of the implications for staff

    and the impact on the time resources of the winegrower.

    Most of the time running a B&B, for instance, is not in

    cleaning or cooking but in attending the phone for bookings.Adjunct businesses have their own needs for exper tise

    and generally conform to the f inancial dynamics of

    the other industry. Staf f issues including: the owners

    expertise, local availability of suitable personnel, and

    training requirements should be analysed. Simi larly, the

    need for contractors and specialist consultants needs to

    be realistically assessed and costed.

    Staff costs (including statutory and other on-costs)

    are usually a major par t of any enterprises annual

    expenditure. Consideration of whether staff are to

    be employed on a full time, part time or casual basis

    depends on seasonal and daily demands.

    Cost is not the only consideration. Staff (especially front

    of house staff ) are vital in maintaining strong customer

    satisfaction and therefore return visitation and positive

    brand impressions.

    4.2.7 Alliances

    Increasingly, success in developing a tourist resource is linked

    to alliances with regional enterprises and associations and

    with external brands, which can reinforce awareness of

    the growers brands.

    Typically, initiatives include taking advantage of economies

    of scale in branding, joint marketing initiatives, and

    promotions. Growers and tourism associations also

    provide the opportunity for consolidation of market

    research and network data bases.

    Association with other wineries and attractions, growers

    associations, accommodation, retail outlets, events,

    restaurants, services and retail products can all be

    useful in bringing tourists to a winery. The work done

    by Browns Brothers and other local wineries in the

    North East has been outstanding in generating interest

    in the Milawa/King Valley region. The Scotchmans Hill

    group has built strong relationships with accommodation

    businesses in the Geelong region to assist its wedding

    and function clients. There are many other examples.

    More generally, industry associations such as the

    Victorian Wineries Tourism Council have generated

    enormous awareness of wine tourism in the Victorian

    context. The Winemakers Federation of Australia has

    broad experience in research and advice on wine tourism

    and its excellent guides, reports and research resources

    are invaluable to any grower seek ing expansion into

    wine tourism.

    Brand alliance with external corporations is an activit y

    which is being used to mutually enhance brand image.

    BMW (Aust.) for example has utilised a number of Yarra

    Valley winery destinations to re-enforce its image as a

    prestige car provider. Similarly ballooning in the Yarra

    Valley has become a popular part of the wine experience.

    Assessment of the contribution to a project of existing

    and potential alliances can be a decisive factor indetermining long term viability.

    4.2.8 Promotional Support

    Assessment of a new venture should take account

    of the continuing requirements for promotion in the

    marketplace. Advertising, public relations and loyalty

    programs are likely to underpin a viable enterprise.

    Tourism Victoria and regional tourism authorities provide

    crucial promotional support to wine tourism initiatives.

    Tourism Vic torias publication, Wine Regions of Victoria,has a distribution of 125,000 throughout Victoria and its

    regional jigsaw brochures are perhaps the single mostsignificant influence on self drive tourists.

  • 7/24/2019 Wine Investment Guidelines 04

    16/43

    15

    There are also other free opportunities for news,

    radio/television and internet coverage. Television, in

    particular, can be powerful in raising awareness of a

    wine and its brand. Travel programs, Postcards, Discoverand Australian culture programs are constantly seekingnew angles on the Victorian scene.

    Again, co-branding with other businesses may enhance

    awareness and image. This may be as s imple as

    providing wines to the local art gallery or as complex

    as formal deals with major corporations as par t of joint

    promotional exercises. Sponsorship is a form of co-

    branding. The trade off is between the winerys cash

    and/or k ind in return for association with the brand

    of the local group, charity, cultural centre or product.

    Nonetheless provision for paid advertising, sponsorships

    or public relations activity is prudent.

    4.2.9 Product Mix

    The opportunities for investment are limited only by

    imagination and potential market demand. Broadly,

    customers display consistent needs which commercial

    on-site ventures can tap into.

    The table right (Table 1) summarizes some relationships

    between the needs of customers, potential wine associated

    activity which may satisfy those needs, and some possible

    markets for the new enterprise.

    Holiday buying behaviour can be signif icantly different

    from day to day shopping. Wine sales and specialty

    consumption are typically more attrac tive in a holiday

    situation and the opportunity is to cater to such

    specialties. Again, wine education represents an activity

    which may best be pursued on site. It is also clear that

    accommodation associated with wineries has added a

    positive dimension to an overnight s tay. Meeting the needfor corporate conferencing is especially appropriate in a

    winery as is demand for food and celebration.

    Table 1. Customer Needs

    Customer Need Business Activity Associate markets(Morgan)*

    Buying Cellar Door Merchandise

    Gourmet produceGallery

    All day trip and overnight(Visible Achievement/Look atMe/Socially Aware/ Young Optimist/Traditional Family)

    Learning TastingWine educa tionWiner y toursMuseum

    Education, interest group(Socially Aware, Traditional Family)

    Accommodation B&BHotel / Motel

    Weddings, romance,festivals, gay/lesbian,adventure, sports(Visible Achievement/SociallyAware/ Young Optimist/Look atMe/Traditional Family)

    Business Conference facility Seminar, convention, retreat

    Eating CafeRestaurantEpicurean CentreBBQ / Picnic

    Day trip, romance, festivals,events, gay/lesbian,adventure, sports (VisibleAchievement/Socially Aware/YoungOptimist/Look at Me/TraditionalFamily)

    Weddings, f unctions Reception facili ties Weddings, ce lebra tion(Visible Achievement/YoungOptimist/Look at me/Socially Aware)

    * Morgan Value Segments Roy Morgan Research

  • 7/24/2019 Wine Investment Guidelines 04

    17/43

    16 Investment Guidelines for Wine Tourism

    5. FINANCING WINE TOURISM

    (Important Note : It is not the purpose of these guidelines to broach all the issues associated with possible finance and financial structures for under takinga new project; nor to recommend any. However some exploration of structural options may provide prompts to further discussion with qualified accountantsor financial advisors)

    5.1 Who isinvesting inWine Tourism?

    The great lesson of the

    past ten years is that

    investment in wine and

    wine tourism can come

    from many quarters- dedicated wine

    growers, professionals,

    the hospitalit y industry,

    superannuants,

    international corporations, farmers and others.

    However, it is important to differentiate between

    the two types of investor involved in wine tourism:

    the winegrower or winery expanding its offer to

    the public for revenue or brand development ; and

    the external investor using visitation to a wine region

    as a springboard to infrastructure development in

    hotels, accommodation, restaurants, gourmet food,merchandise and so on.

    5.2 Why invest in Wine Tourism?

    Wine producers viewpoint

    Growers may have a number of major financial

    motivations for entering into a wine tourism venture:

    to directly increase yield, and net return through

    additional income streams;

    to enhance a brand in order to maintain or increase

    market share;

    to improve the value of the capital asset of the land

    and its improvements; and

    lifestyle.

    Perhaps most significantly, wine tourism projects can

    offer some growers a way to balance cash flow over the

    long term development of a wine business. The early

    set up years of a wine business are characterised by low

    revenue. As vines mature, the label is established in the

    marketplace and economies of production are realised,

    break even is achieved and eventually ongoing profit

    achieved. A tourism product can, however, be achieved

    more quickly and may deliver positive cash flow sooner.

    The model below (Graph 1) reflec ts a hypothetical case

    of cash flow from wine (in blue) and tourism (in red).

    It can be seen that the net cash flow position (in green)

    can be improved, especially in the sensitive early years

    through introduction of a tourism product . By the time

    reinvestment in tourist product is required (shown below

    at Year 8), vineyard income is nearly established and the

    overall net cash flow position is manageable by Year 15

    the overall benef its of cash flow from both sources are

    clearly apparent.

    Graph 1. Cash flow

    SprayFarm

    -600

    -500

    -400

    -300

    -200

    0

    100

    200

    300

    400

    -100

    Year

    1 2 3 4 5

    6 7 8 910

    11

    12

    13

    14

    15

    16

    17

    18

    19

    20

    $

    Wine

    Tourism

    Net Cash Flow

  • 7/24/2019 Wine Investment Guidelines 04

    18/43

    17

    The simplified models (based on nominal value per

    case) below demonstrate the advantage to the wine

    producer in undertaking direct sales . In Model A the

    producer achieves profit solely in the margin betweenproduction costs and wholesale less distributors charges.

    Model B shows that while there may be costs of direct

    sales - administration, time, travel, representation, etc

    - equivalent (or near) the distributors charges, the whole

    retail component is retained by the producer, in this case

    doubling gross margin.

    Model A: 100% Distributor

    $/ Case

    Production cost 40

    Distributor (say 20% Wholesale) 20

    Producer Gross Margin 40

    Retailer 40

    TOTAL (RRP) 140

    Production cost

    Distributor

    Producer Gross Margin

    Retailer

    Graph 2. Without cellar door

    Model B: 100% Own Sales

    Production cost 40

    Cost of sales 20

    Producer Gross Margin 80

    TOTAL (RRP) 140

    Production cost

    Cost of Sales

    Producer Gross Margin

    Graph 3. With cellar door

    In practice cellar door sales are limited by the demand

    at cellar door. If the total production cannot be solddirectly, other distribution must be arranged. Again selling

    purely through cellar door may limit the establishment

    of the brand in the wider marketplace and be seen as

    undesirable from that point of view. Nonetheless the

    desirability of encouraging visitation to the winery to

    capture the winery experience and cellar door (withassociated restaurant) sales is clear.

    The Wine Equalisation Tax (WET) rebates available

    from the Commonwealth and Victorian governments to

    small growers for cellar door sales (up to $300,000) have

    also provided a strong inducement to most producers

    to establish cellar door facili ties and direct mail-order

    services. Under changes announced in the 2004 Budget

    producers will now receive a maximum rebate of

    $290,000 per year on allsales up to $1m. - effectively

    neutralising the cost of the WET for 90% of wineries. The

    net effect is to put distr ibutor sales in the same (rebated)

    situation as cellar door so this may actually remove some

    of the incentive to open a direct outlet.

    Small growers certainly benefit from direct sales in other

    ways as well - principally in saving distribu tors margins

    and competition for shelf space and smoothing year

    round cash f low. But even the basic cellar door operation

    must be considered a small business with all the

    requirements for staffing, promotion, branding, facilities,

    ongoing costs and so on.

    There are no rules for sequencing investment. Brown

    Brothers have shown the prudence of moving forward

    from a stable financial and marketplace platform. On the

    other hand, Spray Farm has successfully demonstrated

    that intensive investment in events , food and functionscan help quickly elevate a brand above the also-rans.

    Often, to suppor t a cellar door operation, a grower will

    invest in ancillary facilities from BBQs to restaurants,

    B&Bs or other attractions. The option seems reasonably

    simple. Vines take years to produce income whereas a

    restaurant can be productive immediately. The challenge

    is to make visitors come ... and buy !

    In addition to capital commitment to growing grapes and

    making wine, the grower is then faced with new financing

    needs for buildings and fit-out . The danger lies in over-

    extending reserves while there remain demands on the

    winemaking business to cover establishment, expansion,stock holding costs or in riding out over-supply s ituations.

    Unsustainable costs in a new venture can actually

    endanger the core business. Frequently the answer can lie

    in a smaller investment in cooperative regional marketing

    or in drawing external investors into the business or

    in encouraging synergistic development by others.

    Sometimes the new business may prove to be a superior

    investment to the wine business. Genera lly, however, the

    rule is that as business grows more ex ternal funding will

    need to be injected.

    Throughout, the grower-investor must carefully gauge

    the level of investment which is sustainable and the

    implications of borrowing or capital raising on wine-tradedevelopment and control of the business.

  • 7/24/2019 Wine Investment Guidelines 04

    19/43

    18 Investment Guidelines for Wine Tourism

    Outside investors point of view

    External investors usually seek to associate with

    the wine tour ism industry :

    to make profit and a satisfactory internal rate of return

    to invest in the long term growth of the wine industry

    to invest in the long term growth of the

    tourism industry

    to invest in the long term capital growth

    because of lifestyle considerations

    Benefits of cooperation

    Cooperation of winemakers and other investors can

    contribute to:

    risk reduction

    sharing of expertise

    increased borrowing power

    expanded brand profile

    synergies of development and marketing

    The principal benefit is, however, a question of scale.

    Although there are oppor tunities to invest in wine

    tourism at all dif ferent levels, increasingly, the scale of

    investment in facilities is growing larger as tourist s expect

    more (and get more from the competition). There is no

    doubt that the more vigorous the wine tourism industrybecomes the more cost effective larger scale investments

    in infrastructure become.

    5.3 Business Planning andObtaining Finance

    Proper business planning is the key to prudent

    investment. A good business plan will test the concept

    of the project; it will provide a required basis for

    consideration of others - banks, financiers, etc; and, i t will

    provide targets against which the new venture can test

    itself in operation. The plan should clearly identify:

    Purpose- Why the enterprise is being undertaken.

    Objectives- What is hoped to be achieved by theventure.

    Concept planning- explaining the concept.

    Vertical or horizontal integration- Relationship withother activities.

    Identification of business- What industry is the newventure in? What are the trends and opportunities of

    that indus try ?

    Market positioning- Where the new venture sits inrelation to competition, market type and market

    demand.

    Piggy-back development- Relationship to events,attractions, etc.

    Alliances- formal and informal. Financing- capital structure and cost.

    Profitability- satisfactory Internal Rates of Return;reliable revenue, expenditure and cashflow

    performance.

    Market ing plans- links to operators, brochures, tradeshow attendance, advertising, sponsorships, loyalty

    programs.

    Organisation- Corporate structure, managementstructure, staff.

    Operations- hours of operation, cyclical maintenancecosting, risk management, insurances.

    Government support- Access to grantprograms, subsidies.

    Statutory- Requirements for: planning approvals,Worksafe, licensing , environment protection, shop

    trading, etc.

    5.4 Issues for obtaining Finance

    Put simply, there are two types of f inance:

    Loan Funding- Usually borrowed on the basis ofrepayment of a loan plus interest based on security

    of the proponent. This type of arr angement is most

    appropriate for small scale ventures with a value

    of under $2m.

    Venture Capital- Equity participation fromsuperannuation funds, managed investment funds,

    specialists in rural business, merchant bankers, etc.

    For premium deals arrangements involving debt and

    equity involvement may be established. Usually this

    will involve projects of at least $2m.

    Banks and f inance institutions gauge the risk of their

    involvement in particular investment in the context of

    the expec ted per formance of the industry in which i t sits .

    For example, an investment in a winery restaurant couldbe considered as a part of the restaurant industry and/or

    as a par t of the wine industry. Current bank guidelines

    rate large scale wine enterpr ises more highly than smaller

    ones. This will effect the ease wi th which funding may

    be available. Similarly, the restaurant industry is seen as

    having its own risks. Generally the greater the lenders, or

    investors, perception of risk, the costlier and less f lexible

    arrangements are likely to be.

  • 7/24/2019 Wine Investment Guidelines 04

    20/43

    19

    To improve attrac tiveness to financial institutions,

    investors must be rigorous in addressing clearly and

    reliably:

    Business Skills- the track record of a proponent in thechosen business or in earning other income.

    Actual Capital Costs- Independent quantity surveyor orarchitect assessments of costs.

    Business Plan- finance ratios, revenue estimates, costestimates, etc.

    Pricing- Premium Wine Experience or lower valueprice bracket. Some regions brands can sustain

    $30.00 / bottle, some cannot. Similarly some tourism

    products can attract a premium others may have

    to find another position due to issues of margin and

    customer profile.

    Brand- Is existing brand awareness suff icient to drawcustomers? Does cellar door etc build brand or is it

    better to build other experiences as an anchor to the

    business?

    Benchmark- Estimated performance against industrybenchmarks.

    Risk- Risk can be in the form of: competive pressure inmargins; demand trends ; and liability to litigation.

    Impact on rest of business- does the new enterprise fitwith the existing business.

    Capacity to meet demand of the tourism industr y- leadtimes, volumes and commissions.

    Regions tourism performance and catchment- egdistance from Melbourne, existing established regional

    tourism industry.

    Scale- Size of enterprise, capital requirements,turnover etc.

    Security- Is debt secure?

    Presentation- Is the proposal presented in aprofessional manner, inspiring confidence?

    5.5 Structural Options

    Wine tour ism projects are often characterised by

    a development of interests between a grower or

    winemaker and new expertise (in say restaurants,

    accommodation or some other venture). Where two

    or more par ties are sharing funding of a project close

    attention needs to be paid to the type of corporate and

    financial structure chosen to reflect interests and control

    future plans. Too often winemakers have seen a need to

    attrac t capital to cover stock holding or expansion then

    found that their new partner has gained unanticipated

    rights to the firms management and assets.

    Most structures should therefore be entered into on

    the basis of a clearly unders tood vision of personal and

    enterprise goals reaching well into the future.

    Financial structure (or corporate structure) may be

    considered in the context of:

    financing

    income sharing

    taxation planning

    indemnification and limitation of liability

    family inheritance planning

    Sole proprietorship, where a business is operated in

    the name of an individual is perhaps the simplest form

    of structure. Revenue and outgoings provide the basisfor the individuals net income and, accordingly, tax

    responsibilities. The proprietor also retains responsibility

    for legal obligations, including debts. This structure costs

    little to set up and can quickly reflect the f inancial success

    of a business, par ticularly when it operates in only one

    enterprise. The structure can present limitations in

    respect to capital raising as the assets of the business are

    essentially limited to those of the propr ietor. The great

    advantage of this structure is that it does ensure close

    personal control of a business.

    A partnershipcan increase access to borrowings and

    can bring together complementary sk ills. A husband and

    wife can also value their respective input into a businessfor taxation purposes. A par tnership does, however,

    open up possibilities for internal dispute regarding overall

    direction. In the situation where a grower seeks the

    partnership of a tourism specialist, say a restaurateur,

    it is important that corporate vision and goals are

    clearly agreed and that dispute settlement procedures

    are envisaged. Additionally, a partnership usually has

    unlimited legal liability.

    Proprietary companiesprovide a separation of legal

    entity from the individuals involved in them. In this way

    financial participation in the company can be at legal

    arms length through shareholding and consequent

    dividends and legal liabilit y lie with the company - not the

    individual. Establishment of a company structure does

    involve some costs and annual reporting to the Australian

    Securities and Investment Commission. It also entails high

    standards of record keeping and public scrutiny. Directors

    of a public company are also required to comply with

    clear standards of decision making and retain financial

    responsibilities in certain situations. The proprietary

    company does offer a means whereby a diversity of

    owners can be accommodated through shareholding

    and election of Directors. The company structure does

    not necessarily preclude shareholder friction as holdings

    fluctuate but it can provide impartiality of management

    and perhaps a more stable base for accessing finance.

  • 7/24/2019 Wine Investment Guidelines 04

    21/43

    20 Investment Guidelines for Wine Tourism

    Managed Investment Funds( MIF) represent

    another vehicle of use in raising finance. In a managed

    investment scheme your funds (and other par ticipants)

    are, in effect, combined to provide a capital base for acommon enterprise. Such schemes have been utilised

    to invest in a variety of enterprises including : property,

    small businesses, shares, cash management and

    agricultural projects.

    Established as a proprietary company (with the

    consequent advantages and disadvantages) a MIF can

    be designed to accept shareholder funds from, say two,

    participants in a project on the basis of a transfer of

    shareholding. A MIF can also ac t as a contributor to

    another entity which can include proponents of

    a particular scheme.

    In some cases where a portfolio of assets is to be held, anequity structure of stapled securities can be considered

    instead of simple shareholding. Stapled securities usually

    comprise two or more separate entities (for example a

    loan note, or trust unit, and a share) that must be traded

    as one stapled securi ty. This arrangement can allow for

    some flexibility in distributing income and equity

    between participants.

    Strict controls apply to the establishment of these

    types of investment vehicle and es tablishing a Managed

    Investment Scheme, or par ticipating in an existing one,

    is a complex business which should only be undertaken

    after getting high quality financial advice.

    Recently, Pooled Development Fundshave emerged totake f inancial positions in winemak ing and associated

    enterprises. The First Wine Fundand theAuthor ised

    Investment Fundare examples. Typically, these companiesuse shareholder funds to invest in existing wine

    businesses or to undertake new ventures. Stock market

    listing entails considerable expense in meeting statutory

    requirements for shareholding, capital and prospectus

    issue but provides a certain ongoing strength in raising

    finance. Usually this type of investment company provides

    impartial administr ation of the business, however, at this

    scale it can be difficult for smaller participants to retain

    control over strategic decisions.

    Two other more specialised structures have recently

    been utilised.

    To facilitate construction of its 32-apar tmentdevelopment at Yarra Glen , Balgownie Vineyard Resort

    has offered the 1 and 2 bedroom units for 199 year lease

    (off the plan) on the basis that the lessee could make the

    unit available to the resort to enable it to offer rooms

    in conjunction with its proposed conference centre and

    general tourism. This lease option enabled the company

    to conform to planning subdivision requirements whilst

    at the same time providing financial par ticipation by

    others in the project.

    At Tarrawarra, Eva and Marc Besen have established the

    TarraWarra Museum of Art Ltd as ... the f irst privately

    funded, significant public visual arts museum to be set

    up under the Australian Governments philanthropicmeasures announced in March 1999. (TarraWarra

    Museum of Art brochure)

    Badger Brook Winery

  • 7/24/2019 Wine Investment Guidelines 04

    22/43

    21

    The development of any

    food and wine tourism

    investment requires

    careful and considered

    planning and design

    in the early stages

    of the development

    process. For any foodand wine tourism

    project to succeed it

    will need approval from

    relevant Government

    departments including Local Government.

    The development of a winery with restaurant and

    associated accommodation for example, would, in the

    firs t instance, require planning approval from the relevant

    Local Government Authority. The following will provide

    information on the Planning Framework which controls

    development in Victoria, the general planning process

    to gain approval and some design considerations when

    considering the development of a food and winetourism investment.

    Further information on the Victorian Planning Framework

    can be found at www.dse.vic.gov.au

    6.1. The Planning Framework

    Victorias Planning Schemes are governed by the VictorianPlanning and Environment Act 1987, which provides astatutory base for land-use and development planning.

    The Act specifies the planning process and the par ticular

    procedures Local Government must take in the

    assessment of a planning application. Underpinning the

    Act are specific Local Government Planning Schemes

    which specify land use and development controls and

    policies.

    The Planning Scheme

    The Planning Scheme effectively determines what types

    of development and land use can be undertaken on land

    and any new development must comply with the specific

    requirements.

    They contain:

    A State Planning Policy Framework (SPPF) which

    describes strategic issues of state importance.

    A Local Planning Policy Framework (LPPF) which

    contains a Municipal Strategic Statement (MSS),

    and Local Planning Policies. The framework identifies

    specific long term directions about land use and

    development in the specific Local Government

    area and presents a vision for the community

    and other stakeholders.

    Zones which specifically identify what types of land useactivities, development and subdivision could possibly

    be undertaken.

    Overlays, as well as zones, which can apply additional

    controls on the development of a si te. eg. Building

    height, heritage and vegetation protection.

    Particular Provisions which identify specific

    requirements for land use, development and

    subdivision.

    General Provisions and Land Use Definitions.

    Therefore, before considering a particular use and

    development of land specific consideration should be

    given to the Zone and any Overlay control which may

    be applicable to the site.

    Zones

    The Planning Scheme zones are lis ted in the planning

    scheme and identified on the Planning Scheme

    maps. Each particular zone has a purpose and set of

    requirements. This information will indicate if a planning

    permit is required and the mat ters Council must consider

    before deciding to grant a permit. This zone also contains

    information relating to land uses, subdivision of land,

    construction of new buildings and other changes to

    the land. A zone sets out the land use controls in threesections as follows:

    Section 1 Uses - Uses which do not require a permit

    Section 2 Uses - Uses which require a permit

    Section 3 Uses - Uses which are prohibited

    Thus, for example, a permit for a B&B accommodating

    no more than 6 people does not require a permit in a

    Rural Living Zone (RLZ) but a Restaurant does; and

    a Nightclub is prohibited.

    6. PLANNING AND DESIGN

    ParingaEstate

  • 7/24/2019 Wine Investment Guidelines 04

    23/43

    22 Investment Guidelines for Wine Tourism

    Overlays

    Not all land has an overlay but some sites may be

    affected by more than one overlay. An overlay may relate

    specifically to significant landscapes, heritage, building

    height limits, vegetation, etc. which attract permit controls

    over and above other scheme controls.

    Where land is used for multiple purposes, which are

    not identified as ancillary, each use must comply with

    scheme requirements.

    Councils are continually adding to and amending their

    schemes and therefore careful consideration should

    be given to the current planning controls relevant to

    the land.

    6.2 The Planning Process

    In most cases, a food and wine tourism proposal will

    require a planning permit, however, this should be

    confirmed by meeting with the Local Government

    Authority to discuss the idea. If a planning permit is

    required a general outline of the process is:

    1. Pre-application Preparation

    Review the planning scheme.

    Discuss the proposal with Council.

    Talk to neighbours.

    Consider getting professional advice.

    2. Prepare and Submit the Application

    Complete application form.

    Pay required fee.

    Lodge required plans and drawings.

    3. Council checks the Application

    Is all information provided?

    Council may request further information.

    4. Application is Advertised, if Required

    Advertised for at least 14 days.

    Usually by letter to neighbours and a sign on site.

    People affected may object.

    5. Council Assesses the Application

    Considers objections.

    Holds mediation meeting, if needed.

    Considers any Referral comments.

    Assesses planning scheme provisions.

    Negotiates with applicant.

    Prepares report .

    6. Council Decides Application

    Approval (Usually with conditions), or;

    Refusal.

    7. Review by Victorian Civil and Administrative

    Tribunal (VCAT), if applied for

    By permit applicant against conditions or refusal.

    By an objector against an approval.

    The time taken for the consideration of an application

    will vary considerably for each Local Government area

    and will be determined by the work load of the Council

    staff, the number of objections (if any) to the proposal

    and the various issues involved in the assessment of the

    application. Investors should discuss the timing of the

    application with the relevant Local Government off icer

    to gain an understanding of the length of the application

    process. A refusal at Council level may not mean the

    end of a permit application. Appeal against a Council

    determination may be pursued through the Victorian

    Civil and Administrative Tribunal.

    6.3 Other Approvals

    In addition to the State planning legislation, there are

    a number of other permit authori ties which must be

    approached for certain aspects of some developments.

    These include:

    Vic Roads - Traff ic management, highway access andhighway signage.

    Heritage Victoria - Listed historic buildings and

    places, aboriginal, and shipwreck sites of state-wide

    importance.

    Consumer Affairs - Liquor licensing - Vignerons Licence

    (Cellar Door or licenced restaurant)

    Environment Protection Authority - Pollution and noise

    emissions.

    Local Government Health Requirements - food

    preparation areas require health approval.

    Local Water Authority - Sewerage and water supply.

    Investors should consult each of the relevant authorities

    to determine their specif ic requirements and any

    application procedures. Local Governments planning

    office will generally guide you on the authorities that

    you may need to consult with.

    6.4 Planning and Design Issues

    There are a number of issues which should be addressed

    in consultation with the relevant Local Government

    Authority. Some may be of a minor or technical nature

    others may be central to success. A strong Council

    commitment to food and wine tourism can be the keyvariable in making or breaking a project and the lesson,

    therefore, is ta lk early, talkoftento Councillors and staff.

  • 7/24/2019 Wine Investment Guidelines 04

    24/43

    23

    Money spent on good design is a wise investment and

    will help maximise functionality and customer experience.

    It may be prudent to engage an exper ienced designer

    or architect that can lead you through the design phase.Design of a new facility requires not only forward

    planning of physical elements but a strong unders tanding

    of a winerys brand character. A new building or

    extension can reinforce an existing character or

    can signal a new direction for the winery. It must be

    considered as a major public statement of the aspirations

    of the winery; the sense of arrival and amenity of the

    facilities is critical to the visitors impression of the

    product and services. Some of the most successful

    food and wine tourism investments feature well planned

    and designed facilities that fit well within the landscape,

    are contemporary and reference their locality.

    The following will provide insights into some of theplanning and design issues that should be considered

    in the scoping and design phase of a food and wine

    tourism product.

    Access and Car Parking

    In most cases food and wine tourism development is

    linked strongly with road touring and therefore the

    provision of quality vehicular access and car parking is

    central to a quality experience.

    Vehicular access should be provided to allow safe and

    efficient movement of vehicles considering adequate site

    distances for vehicles exiting and entering the site. In manycases, consultation with Vic Roads would be required for

    new access points, where it abuts a main road. Vehicle

    slip lanes may be required to allow adequate distance

    for vehicles to enter or exit a main or local road.

    Adequate car parking should be provided to

    accommodate the likely number of vehicles that may

    be associated with the proposal. The Planning Scheme

    stipulates the minimum required number and dimensions

    of car parks. For example, a restaurant is required to

    provide 0.6 car spaces to each seat available to the

    public. In a number of cases consideration may be given

    to providing additional car park ing to accommodate any

    overflow which may result. Provision should also be madeto accommodate buses as , in a number of cases, bus

    groups may be associated with wine tourism activities .

    Wet weather access to the facilit ies from car parks should

    also be considered. It is also cri tical to plan car parking to

    minimise the likelihood of visitors bringing vine disease

    into the vineyard.

    Building Design

    Any buildings proposed should be designed to

    consider the brand image of the wine product

    and the surrounding landscape.

    In par ticular, consideration should be given to the

    setbacks, height and or ientation of the building so that

    it provides for desirable view lines both to and from the

    building. For example, it would not be desirable for a

    building to look out onto a car park , toilet facilities or

    service areas ; the more appropriate response would be

    to capitalise on view lines across natural land featuressuch as vines, a valley or water body. Quality view

    lines to the building could be encouraged with a building

    height, massing and an external f inish that complements

    the surrounding bui lt form, landscape and

    topographic features.

    Building Layout

    A functional, well designed building will assist with the

    management and comfort of visitors to the venue. Some

    considerations include the provision of disability access,

    wet weather protection, provision for deliveries and

    service areas, provision for solar orientation and access

    to natural sunlight and food preparation areas thatcomply with relevant health standards.

    The building layout should also include provision for

    possible future expansion should this be necessary.

    Landscaping

    Quality landscaping is one way of significantly adding

    to the food and wine tourism experience. Consideration

    should be given to retaining as much significant vegetation

    that is on the s ite and also to planting appropr iate new

    landscaping. Landscaping can def ine and accentuate

    a pleasant entry way and can also screen any visually

    undesirable structures or vistas, such as service areasor staff facilities. Careful selection of plant species is

    important as each species type would have different

    mature heights and screening abilities.

    Consideration should be given to drought tolerant

    plants particularly those that are indigenous to the l