MetricEdge and IT Cost Management

MetricEdge is a BI solution for IT Management that acts as IT Business Value Dashboard. It automates normalizing of data, ad hoc reports, and sharing them to key stakeholders of your organization. MetricEdge is built over Oracle Business Intelligence platform. MetricEdge IT Cost Management extension helps you with 'Bill of your IT services' from BMC Remedy ITSM and tells you exactly how much you are spending on which IT services and where you can optimize. You can communicate ‘intake’ and ‘bill of IT services’ to your business stakeholders with this add-on product.

Vyom Labs has honed its capabilities in tandem with the evolutions of BSM and ITSM software mega-vendors to bring you best-fit solutions.

Our products and IPs ensure rapid deployment, effective user adoption, minimal training costs, reduced maintenance overheads and quick turnaround time – thereby reducing your Time to Value, Increasing your ROI and Reducing your Total Cost of Ownership (TCO) in ITSM and BSM solutions.

OfferingsWe have developed a variety of products and IPs that help get more value out of various ITSM solutions, using our methodology VLVF (Vyom Labs Value Framework) based on industry best practices and with our experience of hundreds of implementations. Clients and Partners around the world depend on Vyom Labs Products and IPs to deliver results quickly and predictably, while minimizing risk.

Performance TestEdge SCCM IntegrationEdge

Vyom Labs SCCM IntegrationEdge for BMC CMDB is an automation solution for mapping and updating CIs and relationships available in SCCM into BMC CMDB. This provides an automated process for defining, extending, mapping, loading, reconciling and updating the CMDB with SCCM CIs, attributes and relationship asset information.This helps in saving development, implementation and maintenance cost. SCCM IntegrationEdge also works across different versions.IntegrationEdge enables effective IM and PM for desktop and server environments with real-time access to configuration data and much more!

Vyom Labs has developed unique product for performance testing of BMC Remedy called Performance TestEdgePerformance TestEdge enables you to load test functional behavior and measure performance of BMC Remedy, so you can take informed decisions and not completely rely on documentation or ‘gut feeling’. Performance TestEdge is also available in terms of Vyom Labs professional services for performance analysis, test design, test script development, testing, test reporting and recommendations for fixing performance issues of your BMC Remedy instance.

Greater ROI From BMC Investments

With

Vyom Labs Add-on Products

and IPs

Copyright© Vyom Labs 2014. All rights reserved. No part of this document may be reproduced, stored or transmitted in any form without prior written permission of Vyom Labs. Vyom Labs endeavors to ensure that the information in this document is correct and fairly stated, but does not accept liability for any errors or omissions. All other products, company and service names identified herein may be the trademarks or service marks of their respective owners.

About Vyom LabsFounded in 2003, Vyom Labs proudly works with the purpose of ‘Enabling organizations to Align IT with Business for maximizing value.’

A truly global organization with a local touch, Vyom Labs offers end-to-end services, solutions and trainings in IT Operations Management and Consulting, Infrastructure Management, Packaged Business Applications and Business Intelligence. At Vyom Labs, we co-create the value for our clients and partners with clear focus on Business Outcomes, Strong Partnership, Service Management, Technology Excellence and End-to-end delivery capabilities.

Vyom Labs is mentioned in one of Gartner research reports called, 'Shift IT Service Management Priorities Toward a Continuous Improvement Mindset'.

research number: G00251821

Website: www.vyomlabs.com

Email: info@vyomlabs.com

SSO Edge

Secure SSO for BMC Remedy with Microsoft Active Directory and many other standard SSO ServersWith Vyom Labs SSO Edge you can:Reduce service desk callsImprove end-user satisfactionStrengthen securitySeamlessly log incidents or service requests without interruptions

Quick Start Packs

License Management: With Vyom Labs License Management, we help clients with license discovery tool framework to discover newer and non supported license types by your tool and starter kit which supports new license types not supported out-of-box by BMC Remedy License Management module.

ITSM Upgrade: Our team takes care of technical upgrade with our accelerators. The client or local partner’s team takes care of moving customizations to new production system.

BMC Analytics: 50+ innovative new reports in BMC Analytics.

Customer Onboarding: Managed Services and Customer-Onboarding Services for BMC Remedy ITSM

Arabic Language pack add-on for BMC Remedy Service Desk considering the demand of users and support agents. With this support, BMC clients including government entities, public sector and enterprise will be able to leverage their investment in BMC products in much bigger way. With this add-on, clients will be able have all the labels, drop downs etc in Service Desk application in Arabic.

With Active Dashboard for Control-M, get access to your organization's data and drill down into every detail.Editable Dashboard that helps in getting significant reports to business team for processed and unprocessed information.Interactive and actively assisting information update.Intelligence for providing required or expected information to business processes.Facilitates auto pre-processing of unprocessed cases for business processes.

Active Dashboard & Restart Capability for Control-M

Industries We HelpEnergySIs & PartnersTechnology

Logistics Public SectorHealth & PharmaManufacturing

Services We OfferBMCBI DW

OracleITIL®, COBIT

IT Operations IT Infrastructure

Our Products

MetricEdge Performance TestEdgeSSO Edge

Integration Edge

TelecomBFSIHospitality

Control-M RestartQuick Start Packs

Cloud BrokerArabic Language Pack

With Vyom Labs BMC CLM - VMware vCD Integration Adapter, best of both worlds are combined and a customer can perform all COMPUTE use cases in either BMC CLM and/or VWware vCD. Our cloud adapter enables infrastructure-wide orchestration and service catalog with scalability and multi-tenant VM provisioning technologies, giving customers’ control of the entire lifecycle of business critical services for private, public, and hybrid clouds. Together, these advanced, integrated solutions enable organizations to leverage existing personnel, processes, and technologies. As a result, IT staff has a single set of solutions that encompass physical and virtual assets, both inside and outside the data center.

Cloud Broker