work and health programme wales overview...
TRANSCRIPT
Community HubsSharing The Bromley By Bow Approach
health by stealthwelcome to the bromley by bow centre
It’s easy to mistake the
Bromley by Bow Centre
for a health centre
It’s actually a community
department store
What is the Bromley by Bow Centre?
• Charity focused on transforming the lives of local
residents - 25 sites around 2,000 clients each week
• Learning centre, daycare centre, welfare advice,
creative arts, digital skills, debt advice, employment
programmes, timebanking, social enterprise, café,
food growing ..
• A Year in Here – social capital
• Creating a new model of health delivery
Index of Multiple
Deprivation 2010
Dimensions of deprivation:
Income deprivation,
employment deprivation,
health deprivation and disability,
education, skills and training deprivation,
barriers to housing and services,
living environment deprivation,
crime.
Today 28% of Londoners live in poverty,
with 40% of children living in poverty.
Tower Hamlets is the 7th most deprived
local authority area out of 326 local
authority districts in England.
16 out of 17 of its wards are amongst the
20% most deprived in the country with 12
wards in the 10% most deprived wards.
almost 50% of children in Tower Hamlets
live in poverty.
it’s nearly always better to say yes than no or maybe
Social determinants of health
Marmot , Fair Society, Healthy Lives: Review Priorities
• Every child needs the best start in life
• People to need to be able to maximise their capabilities
• People need to feel in control over their lives
• Having a good and fair job is vital
• Everyone needs a healthy standard of living
• People need to live in homes and communities that promote
health and are sustainable and stable
• There needs to be effective ill-health prevention and
accessible and sufficient clinical provision in communities
our mission is to
enable people to
be well and live life
to the full in a
vibrant community
Health CentreGeneral Practice, Community Health ServicesSocial Prescribing Supports access to all Centre services
Social EnterpriseSupports establishment of new social enterprises, creates service provision and employment.
Employment ServiceCareers advice. Extensive employer relationships, work experience placements, and support in applying for jobs.
Health and social careHealthy lifestyles promotion, weight management, mental health projects, social care brokerage, carers support, disability sports.Social Prescribing Receives referrals and supports those referred
Connection ZoneA warm welcome with engagement staff, tea and coffee. A place to meet, make friends and build social networks. Group activities, internet café with digital inclusion support, homework club, informal learning and family learning. Time Banking, Community Grants for small projects.
Welfare, Debt, Legal Advice, Financial Capability Social welfare and legal advice on benefits, housing, debt. Money management and fuel poverty programmes. Promotion of Credit Union.
Social Care and arts spaceSocial care, inclusive arts space and programmes, including for elders and carers. Artists’ studios.
Vocational LearningA range of learning options for young people and adults, including traineeships and apprenticeships
Café Provides training and volunteering opportunities
Growing spaces Social and therapeutic horticulture, food growing
Park and playgroundManaged by the Centre. Recreational space, children’s playground, sporting events, summer fairs
Church / Nursery Childcare provision, community celebration space
Children’s Centre activities Activities for parents and children
BBB
CAMPUS
Bromley by Bow
Centre
General
Practice
Carers
support
Children’sCentres
Schools
Faithorganisations
Residentgroups
Health Trainer
s
Mental Health Project
sCare
brokerage
Social Care
Domiciliary
Care
Literacy
numeracy
Digital Inclusio
n English courses
Family Learnin
gActivity groups
Time Bank
Social Welfare Advice
Legal Advice
Financial
Capabilit
yEnergy Advice
Apprentice
-ships
Traineeship
s
YouthTraining
Employment
Youth
Employme
nt
SocialEnterpriseincubatio
n
Home Store
So
cia
l
Pre
scrib
ing
Re
ferr
al R
efe
rra
l R
efe
rra
l
Safer Neighbour-hood Team
Employers
CorporatePartners
CreditUnion
Housingproviders
SocialEnterprises
Food
BankRegeneration
agencies
LocalAuthorities
Health and Wellbeing
Boards
Commissioners
Ministries
PublicServices
ServiceProvider
s
Service provider networks
Down to Earth
Partnerships,
networks and policy
Services to improve
the social
determinants of
health
Services that directly
support health and
social care, often
Public Health
Programmes
Primary care and
community health
services
Expert Patients & Self Care Weight
Manageme
nt
Inclusive Sport
Rob Trimble, CEO, Bromley By Bow
The surprise isn’t that 70% of our health is driven by
social factors. It’s that the response is to commission
solutions that are 100% clinical.
Recognition that for some there are long journeys – to
build confidence and skills.
Bromley by Bow workshops in Wales
L&W will be working with BBBC to deliver a workshop
to explore their approach to Community Hubs.
Dates to be released soon – March 2018
Kay Smith: Head of Development/Campaigns
Remploy Cymru
Community Partnership Network (CPN)
PRESENTATION
CPN Presentation
Partnership Working
❖As a business, Remploy are looking to become much more integrated in local
communities, so that we can ensure that we are not duplicating services that are
already provided.
❖Partnership working has a huge benefits - sharing information, resources, skills
and knowledge.
❖Our aim moving forward is to ensure that we support our programme
participants effectively, with the right advice and guidance, providing a truly
tailored service.
❖Partnership working is required by government as an approach to ensure better
relationships between central and local government, public, private and
voluntary organisations. This provides - wider collaboration, additional funding,
mutual advantage and resources accessed through partnerships.
❖Partnership working makes sense for lots of different reasons, not least that it
provides an opportunity to view and understand issues from different
perspectives.
Why Create A CPN?
❖Traditionally Remploy has always delivered an end to end service. We
are experts in supporting customers with health conditions in seeking and
sustaining employment. However, our customers can have complex and
multiple barriers to work. We are not experts in areas such as debt;
homelessness; drug and alcohol addiction to name but a few.
❖In order to provide a tailored service to these customers, we need to
ensure that we get them specialist support when required. We can only do
this through strong partnerships with other organisations.
❖Building a Partnership Network to address gaps in provision and avoid
the duplication of services became a key element of the Work & Health
Programme Model. It will also be essential for future programmes.
What Does the Remploy CPN Offer?
An opportunity for organisations involved or interested
in supporting disabled and disadvantaged people into
employment to come together –
❖To share best practice
❖Raise awareness of existing services
❖Discuss gaps in existing provision
❖Discuss proposals for new programmes to meet
gaps
❖Update other organisations on news, activities,
projects and milestones
❖Create a network of contacts and potential partners
HOW CAN THE CPN SUPPORT WHP?
Each CPN Member provides specialist
support in relevant fields for complex
barriers to employment. For example:-
❖Drug & Alcohol Support from Cais in
North Wales
❖Mental Health Support from Hafal in
South West Wales
❖Homelessness Support from the
Salvation Army Nationally
If you have a programme participant with
specific needs, that falls outside of our
skillset, you can refer that person to our
CPN listing for available provision.
CPN MISSION & VALUES
MISSION
“The purpose of the CPN is to work
collaboratively across Wales to ensure
that we support more disabled and
disadvantaged groups into sustainable
employment by offering all participants
an individualised and tailored support
service, joining up and maximising
existing services.”
VALUES
Clarity, openness, trust, shared goals
and values, and regular communication
between partners.
What do we ask of our CPN Members?
• To regularly take part in quarterly meetings as a minimum that bring the
CPN together to discuss opportunities to work together as well as future
bidding opportunities
• To offer support to other providers within the CPN regarding their area
of expertise
• To take part in co design of the CPN and any collaboration opportunities
• To complete a Non-Disclosure Agreement in order to be part of the CPN
• To be respectful of other members within the CPN and to act accordingly
when CPN come together
• To offer open an honest feedback regarding current programs
• To share data on customers, not to include confidential or proprietary
data, to allow full support and no duplication of services
Benefits to Joining the CPN
1. The Remploy CPN is one of the few forums
that brings together private, public and
voluntary sector organisations working in
health, skills and employability.
2. The CPN Meetings provide organisations
involved or interested in supporting disabled
and disadvantaged people into employment,
the opportunity to –
➢ Access free hot desk facilities within 6
Community HUB locations in Wales, based
in Swansea; Cardiff; Newport; Wrexham;
Merthyr and Pontypridd.
➢ Inclusion in our preferred supplier list for call
off services.
➢ The opportunity to sit on the CPN Advisory
Board (dependent of expression of interest
and annual selection to the Board).
DEVELOPMENT FUND & CPN Advisory Board
• Remploy have set aside a development fund of £1.18 million for the duration of the Work & Health
Programme.
• This fund will only be used if we identify gaps in provision and are unable to source free provision.
• We will only commission services from the members of our community Partnership Network.
• Our aim is to be truly transparent with regards to spend on services to support our customers, so
we have established a CPN Advisory Board.
• All CPN Members were asked to submit an expression of interest to become a CPN Advisory
Board Member.
• 8 organisations have been selected to form the Board and our first meeting will be held on the
09/01/18.
• Meetings will be held quarterly and each members of the Board will serve a 12 month term.
• Remploy want to be open and transparent about how we spend the Development money on
WHP. We will review referral numbers, cohort groups received, customer needs, gaps in
provision. Remploy want to be open and transparent about how we spend the Development
money on WHP. Our aim is to ensure hat we are not duplicating spend on services.
The Remploy Cymru Partnership Team
• Partnerships Lead, overseeing South East Wales - Helen Cornet
• Mobile: 07909 877576
• Email: [email protected]
• Partnership Adviser for South West Wales – Eleonora Evans
• Mobile: 07780 005908
• Email: [email protected]
• Partnership Adviser for North & Mid Wales – Jane Walsh
• Mobile:07880 005089
• Email: [email protected]
How we will deliver & where
Remploy Cymru will deliver the programme across Wales
CPA 6 = all Wales. We
have chosen to structure
ourselves in 3 districts,
which broadly align to the
JCP districts
SE Wales aligns to the
Cardiff Capital Region
Devolved Deal Area
(DDA), which is made up
of 10 LAs: Blaenau
Gwent, Bridgend,
Caerphilly, Cardiff,
Merthyr Tydfil,
Monmouthshire, Newport,
RCT, Torfaen, Vale of
Glamorgan.
Partnership Adviser Role
❖Support our network of branches and field teams across the region in sourcing
partnerships with local specialist providers.
❖Lead and maintain these partnerships by holding quarterly partnership meetings. Ensure
communication/feedback is consistent and that the relationship is still ‘active and ongoing’
❖Attend regular huddles to understand caseloads, performance levels and branch requirements
to ensure we are engaging appropriate partnerships
❖Ensure branch and field teams are fully aware of any partnership updates in their area.
❖Identify Key suppliers and partners to provide products and services that are funded and non-
funded, developing a wide spread ‘Directory of Services’ available to enable disabled customers
to have a choice in provision and support.
❖Create a visible ‘Partnership Library’ in each branch.
❖Participate fully in developing the Community Partnership Networks across the region by
engaging/encouraging partners to sign up and ensuring Partnership Agreements and 1st stage
Due Diligence are completed.
❖Promote the partnerships to the branches. Ensure a referral route (that is real and tangible) is
established and clearly understood by the branches. Monitor referrals to these partners
CPN ON BOARDING PROCESS
FORMS THAT WE REQUIRE COMPLETED BEFORE WE
CAN ACCESS SERVICES FROM PARTNERS
1. Non-Disclosure Agreement
2. Community Partnership Network (CPN) Agreement
3. Menu of Services
4. Delivery Location Template
5. Stage 1 Due Diligence (This form is required by all
partners. Remploy must ensure that due diligence has
been completed on each organisation before we refer
potential candidates to them. It will also be required if we
were to consider purchasing services from another
provider.)
6. BPSS Confirmation Letter (BPSS refers to Pre-
employment checks that represent good recruitment and
employment practice. As a key partner of Remploy's to
enable us to be able to refer customers to an organisation
we need to ensure that your organisation meets the
Baseline Personal Security Standard, which is an
essential requirement stipulated by the DWP. )
7. Signed SLA and confirmed referral process.
CURRENT CPN STATUS
❖ 41 Organisations were named in the
WHP Bid as Partners.
❖ Since Bid Submission, an additional
16 back up organisations have
asked to join the CPN.
❖ Each organisation has been forwarded
the partnership forms and our aim is to
ensure that Due Diligence has been
completed on all partners by 1st
December 2017 (“GO LIVE”).
❖ The organisations we approached
to join our CPN are ones that
provide National, regional and local
coverage for the different cohort
groups expected on WHP and future
contracts..
Our CPN members
HOW CAN THE CPN SUPPORT REMPLOY TEAMS?
• The CPN will provide interventions for complex barriers and specialist
advice/support.
• Each Branch will be issued with a folder containing the CPN Member List &
confirmation of which organisations have completed Due Diligence.
• Branches will be issued a Menu of services for each CPN Member. This will
include referral processes and points of contact.
• Branches will have access to a general Directory of Services for each
District (North Wales & Mid; South West Wales and South East Wales).
These will be shared with teams via a Google Drive Folder.
• MI App. Remploy Keyworkers will be able to record referrals to CPN
Members and capture Partner / Participant feedback on interventions.
ANY QUESTIONS?