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Knowledge Management the concept and implementation www.facebook.com/ trainingandcoaching Workbook and Act ivities Handout

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Page 1: Workbook and Activities Handout

7/30/2019 Workbook and Activities Handout

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Knowledge Managementthe concept and implementation

www.facebook.com/trainingandcoaching

Workbook and Activities Handout

Page 2: Workbook and Activities Handout

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Basic ConceptWorkbook

Definition of Knowledge

What is Knowledge Management

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Basic ConceptWorkbook

Types of Knowledge

What is Knowledge Management

http://trainingandcoaching.blogspot.com www.facebook.com/trainingandcoaching

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Basic Concept

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DATA

Workbook

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Human Capital

Knowledge ManagementKnowledge Asset

Customer Capital

Structural Capital

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Activity 1: Knowledge Management ToolsICT and Social Media

Answer 1 Answer 2 Answer 3 Answer 4 Answer 5

Answer 6 Answer 7 Answer 8 Answer 9 Answer 10

Answer 11 Answer 12 Answer 13 Answer 14 Answer 15

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Social Media Category:

Activity 1: Knowledge Management ToolsICT and Social Media

List of Similar Applications

Features and Advantages

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Activity 2: Knowledge SharingSECI Exercise: Step 1-Identify

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List the Steps Involve

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Activity 2: Knowledge SharingSECI Exercise: Step 2 - Audit

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Enabling Knowledge Core Knowledge Advance Knowledge Innovative Knowledge

Types of Knowledge

Discovery / Identify Capture Transfer/Sharing Application / Use

Knowledge Processes

Vision / Mission / Objectives Your / Department: Function

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Activity 2: Knowledge SharingSECI Exercise: Step 3 - Sharing

List the Steps Involve

Process 4:

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Tacit

Process 1:

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Process 3:

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Process 2:

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Tacit

Tacit Tacit

Explicit

Explicit

ExplicitExplicit