working in groups
TRANSCRIPT
Working in GroupsGroups
Learning Objectives
• Understand kinds of teams• Explore critical success factors (class
activity)• Identify group roles• Understand group processes (Tuckman
model)• Understand different leadership styles• Understanding how to judge the success
of a team
What’s a Group or Team?
Office / DepartmentTeam
Management team(cross-division)
Project / Ad-Hoc team
Virtual / Networked
Teams
Teams can be…
• Short-term or permanent
• Formally assembled or informally grouped / emerging
• Located geographically or in cyber-space
• Diverse or alike (culturally, professionally, etc.)
• Recognised or unacknowledged
What would make a team successful?
(Critical Success Factors)
The TUCKMAN Model
Forming
Storming
Norming
Performing
Adjourning / Mourning?
Team LEADERSHIP Styles
Authoritarian
• Task-focused
• ‘Dictatorial’ style / “My way or high way”
• Sole decision-maker
• Suitable roles:– Conductor– Executive Chef
Team Leader
• Task-focused and people-oriented• Participatory management; everybody’s
input valuable • Seeks consensus• Suitable roles:
– Projects– Virtual teams– Consultants– ??
Team Leader
Socialiser
• People are priority• Generates discussion and positive feelings• Appropriate when fun and good will are
critical for success• Suitable roles:
– Talk show host?– Informal teams (friendly matches, telematch)– Lecturers?– ??
Socializer
Reticent
• Rules and methods are priority
• Always ‘by the book’, minimal innovation and risk-taking
• Suitable roles:– Accountant– Chief Researcher– Compliance / Audit Officer– Crisis Prevention?
Reticent
SocialiserSocialiserH
igh
Hig
hLo
wLo
w
Team LeaderTeam Leader
ReticentReticent AuthoritarianAuthoritarianPEO
PLE
-Ori
ente
dPEO
PLE
-Ori
ente
d
LowLow HighHigh
TASK-OrientedTASK-Oriented
Did you succeed?Did you succeed?
Were the tasks accomplished?
Was there satisfaction,
connection, etc.?