working in partnership márcio rodrigues, valladolid, 16/09/2014
TRANSCRIPT
Working in Partnership
Márcio Rodrigues, Valladolid, 16/09/2014
• Characterize types of partnerships;• Identify the role of partner in the development and improvement of the
services;• Work on SWOT Analysis to define the positioning of the Organization to
partnerships in service delivery;• Define SMART objectives for a given partnership, for further evaluation;• Identify the relevant information to be gathered in a database of available
partners;• List a set of partnerships evaluation parameters and select those that better
suit the goals of the partnership, to include on the evaluation tool;• Use effectively a Partnership evaluation tool;• Identify the feedback strategies that can be used to promote an effective
communication between all partners;
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Learning Objectives
Develop and use effectively a Partnership Evaluation Tool.
Develop and use effectively a Partnership Planning Tool in their own Organization;
Identify a set of Parameters for Evaluating Partnerships and select the parameter that better serves their Organization;
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Expected Outcomes
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Partnerships
There is no magic formula, there are several definitions, approaches and ways of realization.
Complex organizational structure.Based on strong principles of collaboration in which
all parties win.
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Some Partnership Definitions
• Chavis (2001) “partnership can be defined as a collaborative process involving the creation of trust relationships, sharing knowledge and leadership”;
• Ros Tennyson (2003): “Partnership is the meeting of a group of people to an end of common interest, which will be achieved only through collaborative work with the risks and benefits of the shared journey between all partners”;
• Wikipedia “A partnership is an arrangement where two or more parties establish an agreement of cooperation to achieve common interests.”
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Types of Partnerships
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Different Levels of Partnerships
Kind of relationship
Level IPhilanthropic (occasional relationship)(e.g. donation of money, goods or property)
Level IITransactional
(event sponsorship, volunteering)
Level IIIIntegrative
(greater involvement)
Level of involvement Low HighImportance to the mission Peripheral Central
Magnitude of resources Low High
Scope of activities Restricted AmpleFrequency of interaction Sporadic Intense
Administrative complexity Simple Complex
Strategic value Lower Substantial
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Who Can Be Partners
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Key principles for building partnerships
Fairness - recognize with the same intensity each contribution received, not only measurable in financial terms or public appearance.
Transparency - Only a partnership with transparency is truly justifiable for their partners, donors and other stakeholders.
Mutual Benefit - A healthy partnership will mainly walk towards the specific benefits of each partner while walking toward the common benefit.
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Role of Partners
Act according to high ethical standards of transparency, honesty and integrity;
Respect agreements and established protocols; Participate in planning, implementation and evaluation of
services; Suggest and collaborate in innovation projects; Focus on the main goal: the increase of the served persons’
quality of life and value added to the community; Contribute to the continuous improvement of services,
contributing to the continuity and comprehensiveness of services;
Act as active agents in promoting social inclusion;
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Main features of a strategy of collaborative work
Meet a diversity of perceptions and resources;Allow the creation of synergies through the sharing
of resources;Must have some continuity in time and should not be
regarded as a simple option or exceptional opportunity that organizations can use;
Are an integral part of the management and daily practices;
There is interdependence between organizations that belong to it.
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Main advantages of working in partnership Flexibility - faster response and greater adaptation
and range of responses. Use of resources - maximize resources and better
quality of response. Organizational and individual qualification - leads to
the development of individual and organizational skills - individual and organizational empowerment.
Potential for innovation and creativity - Increased ability to find alternative answers to new problems.
Civic involvement and recognition in the community
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Potential problems / barriers
Low involvement of the partnership with the project.
Unbalances of power / conflict of interests. Partners with different objectives and priorities. Lack of trust and shared values . Fear of an Organization to become dependent on
a partnership and this change the way they act (mission).
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PDCA on Partnerships
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SWOT ANALYSIS to Partnerships Management and Selection of Relevant Partners
What´s the strategic positioning of the Organization
to partnerships in service delivery?
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SWOT ANALYSIS to Partnerships Management and Selection of Relevant Partners
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SWOT ANALYSIS to Partnerships Management and Selection of Relevant Partners
STRENGHTS
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SWOT ANALYSIS to Partnerships Management and Selection of Relevant Partners
WEAKENESSES
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SWOT ANALYSIS to Partnerships Management and Selection of Relevant Partners
OPPORTUNITIES
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SWOT ANALYSIS to Partnerships Management and Selection of Relevant Partners
THREATS
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Partners database (current and potential)
Update our DATABASE
After applying the SWOT analysis
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Partners database (current and potential)
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Partners database (current and potential)
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Partners database (current and potential)
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Partnerships - responsibilities, purposes and objectives (SMART formulated)
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Partnerships - responsibilities, purposes and objectives (SMART formulated)
Specific – target a specific area for improvement.Measurable – quantify or at least suggest an indicator of progress.Assignable – specify who will do it.Realistic – state what results can realistically be achieved.Time-related – specify when the result(s) can be achieved
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Partnerships - responsibilities, purposes and objectives (SMART formulated)
Results:
• ……• ……• ……• ……• ……• ……• ……
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The added value and effectiveness of partnerships – Evaluation tool (Partners and Learner / Client perspective)
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The added value and effectiveness of partnerships – Evaluation tool (Partners and Learner / Client perspective)
10% 50% 15% 15% 10%
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The added value and effectiveness of partnerships – Evaluation tool (Partners and Learner / Client perspective)
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The added value and effectiveness of partnerships – Evaluation tool (Partners and Learner / Client perspective)
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The added value and effectiveness of partnerships – Evaluation tool (Partners and Learner / Client perspective)
Results:
• ……• ……• ……• ……• ……• ……• ……
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Feedback strategy
Appropriate indicators and
results reported regularly
Regular meetings
Updated information
Focused on continuous improvement and regularly applying
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To remember…
• It is often better to do with an organization that has interest than the 'best' in the area;
• Look properly know the potential partner;• Make a proposal in accordance with the interests of the
partner, and not just their (demonstrate this concern);• It is not necessary to take a 'perfect' proposal at the first
meeting, 'selling' their organization as a whole, take ideas and make 'good' questions;
• Organizations are people, personal relationships are key;
• A partnership evolves and changes over time, sensitivity, and has flexibility in that.
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Thank you for your attention and participation
Márcio Rodrigues ([email protected])