Slide 1

Working Together to Achieve Successful Incident Management Outcomes Ken Samson Manager WTOC Des OSullivan Network Liaison Manager Snr Sgt Richard Hocken Road Policing Manager Wellington Wellington Transport Operations Centre & Wellington Road Policing Slide 2 Incident Management Our WTOC Relationship with Wellington Road Policing Slide 3 Incident Management WTOC Relationship with Others Slide 4 Monitor Typical Cycle of IM Activity Inform Optimise Manage Incident Management Delivering Outcomes Four Principles What is happening on the Network? What will or has caused an incident? M inimise harm Co-ordinate a response Managing traffic beyond site Who needs to be told? When are they told? How are they told ? Prioritise traffic by type When are they told? Slide 5 AfterDuringBefore MoUs, SoPs, SLAs CIMs Process NZTA Operating Systems Partners Operating Systems Police Radios WREMO Radios Contractor Radios Partners Channels Social Media Channels Debriefing Sessions Hot and Standard Debrief and Lessons Learnt Reviews Dissemination of Information Incident Management Systems and Tools Slide 6 Crash SH1 - Paekakariki Cctv coverage of the crash Slide 7 Incident Management In Practice Paekakariki Fatal Slide 8 Incident Management Opportunities Inter Agency Incident Management Operating Systems WTOC as an Incident Management Command and Control Centre