workplace transformation: how to survive the cloud
TRANSCRIPT
Source: Taming the Digital Dragon: The 2014 CIO Agenda
We are here
Source: Digital Double-Down: How Far Will Leaders Leap Ahead?, Accenture, 2014
Digital Transformation
Source: Digital Double-Down: How Far Will Leaders Leap Ahead?, Accenture, 2014
Drink the cool-aid
Cloud goes primetime
Cloud mainstream by 2019
Cloud growth projections
SMB Drivers For Cloud Adoption
http://lauriemccabe.com/2015/11/03/cloud-cover-cloud-management-and-security-for-smbs/
SMB Current and Planned Solutions
http://lauriemccabe.com/2015/11/03/cloud-cover-cloud-management-and-security-for-smbs/
Cautious of change
User Cloud Adoption
Change happens
Smell the coffee
“Change is difficult.Not changing is fatal”
- William Pollard
If there is one thing that is certain about the future it is this:
Sticking to the status quo will grow increasingly expensive.
Is the riskiest place to be.SAFE
Hybrid Thinking Toolkit
ChangeCultureCustomerCo-creationCreativityCollaboration
DeliveryDeployment
© SalesChannel Europe, 2015
Productivity
Workplace Transformation
User thinking
Rainbow thinking
Horizon 10 - 6 months
Horizon 26 - 12 months
Horizon 312 - 36 months
Hybrid Thinking at 3 Time Horizons
Supporting what you have:• Stuck in the status quo• Doing what you have always
done• Business as usual thinking Building Tomorrow’s Business:
• Exploiting Industry trends• Understanding customer’s
Industry challenges• Collaborating with customers• Delivering Hybrid solutions
Supporting what users want:• Providing solutions to user’s
business challenges• Hybrid Value Propositions• Selling Business Outcomes
Get it right
Get it wrong
The status quo is not a change strategy
before you have to
Strategic choices
DelusionalThinking
Irrational complacency
Short-term planning
OLD THINKING
NEW TECHNOLOGY
FAIL
X
=
Think outside the box
Think outside the box
IT strategy
- Peter Drucker
“The greatest danger intimes of turbulence is notthe turbulence - it is to actwith yesterday’s logic”.
The Challenge of Change
Closed thinking
Prisoners of the past
Overcoming change
Future focus
Discovery thinking
Appstore thinking
Compete for the future, not just
the present
Ride the next wave
You can’t teach an old dog new tricks
Old dog, new tricks
VP of ChangeVP IT Solutions
VP of CustomerSuccess
Expired thinking
Dilemma of choice
“The rate of change inbusiness today really putsyou at a disadvantage if
you make long-terminvestments in anything.”
- unknown
Business uncertainty
Reset your thinking
Digital Transformation
A more agile business
A modern, mobile workforce
Fully Digital workplace
Building a more agile business
A modern, mobile workforce
Fully Digital workplace
Digital transformation ofthe existing workplace
Why Shadow IT?1
Focus on Business Outcomes2
Create a Hybrid Mindset3
The role of tomorrow’s CIO4
Building a Culture of Change5
Shadow IT
Loss of Control
Strategic change
Tomorrow’s workplace
Tomorrow’s office worker
Tomorrow’s mobile worker
Give them access to the business and productivity applications and tools that
they chose to use- David Ednie
How to Eliminate Shadow IT?
Control -> Empower Employees
Game Changer #1
Why Shadow IT?1
Focus on Business Outcomes2
Create a Hybrid Mindset3
The role of tomorrow’s CIO4
Building a Culture of Change5
What& How Why
IT Transformation = Selling Business Outcomes
OLD NEWThe IT Buyer The Business OwnerSelling into CapEx Budgets Selling into OpEx BudgetsTechnical Expertise Business ExpertiseGeographic Sales Territories Vertical Industry TerritoriesSelling Features Selling ResultsFixed-Price Contracts Outcome-Based ContractsDemonstrating Features Business Process DiscussionsYour Complexity and Underlying Architecture
Your Consumption Model and Service Capability
Maintenance Contracts "Apps Mindset"Face2Face Sales Skills Social Media Knowledge
Source: Consumption Economics: The New Rules of Tech by J. B. Wood, Todd Hewlin and Thomas Lah, 2011
IT Solutions -> Business Outcomes
Game Changer #2
Why Shadow IT?1
Focus on Business Outcomes2
Create a Hybrid Mindset3
The role of tomorrow’s CIO4
Build a culture of change5
Disruptive change
Legacy thinking
Wedded to the past
Future reality
Change has happened
Old reality
New reality
Hybrid reality
before you have to
Legacy thinking
Journey to the Cloud
On Prem -> Cloud, Hybrid Cloud
Game Changer #3
Why Shadow IT?1
Focus on Business Outcomes2
Create a Hybrid Mindset3
The role of tomorrow’s CIO4
Build a culture of change5
Anticipation
Agility
Adaptability
Extreme adaptability
Contextual confusion
Future focus
CIO
Are you?
or
CIO?
Part of the solution
Are you?
or
Part of the problem?
lnformation -> Innovation
Game Changer #4
Why Shadow IT?1
Focus on Business Outcomes2
Create a Hybrid Mindset3
The role of tomorrow’s CIO4
Building a Culture of Change5
Moving into an uncertain future
"Don't look back, you're not going that way."
Organisations don’t
change - people do
Belief systems
Put them in the picture
“People are not afraid of change. They fear the unknown.”
- Dick Brown, CEO of EDS
Constraint-based thinking
Constraint-based thinking
Possibility Mindset
Predictive Mindset
Adaptive Mindset
Fixed Mindset Growth Mindset
Intelligence is static Intelligence can be developed
Leads to a desire to look smart and therefore a tendency to:
Leads to a desire to learn and therefore a tendency to:
avoid challenges embrace challenges
give up easily due to obstacles persist despite obstacles
see effort as fruitless see effort as path to mastery
ignore useful feedback learn from criticism
be threatened by others’ success be inspired by others' success
Mindset Shift
*source: Carol S. Dweck, Ph.D
Growth Mindset
Adaptive Thinking - I
Adaptive Thinking - II
Adaptive Thinking - III
Game Changer #5
Fixed Mindset Growth MindsetPredictive Thinking
Adaptive Thinking
1. Why Shadow IT?
2. Focus on Business Outcomes
3. Create a Hybrid Mindset
4. The role of tomorrow’s CIO
5. Building a culture of change
Quick Review:
Technology agnostic,
Business diagnostic
Appstore thinking
Information -> Innovation
Because employees are doing it
Competing to remain relevant to tomorrow’s customers
Predictive -> Adaptive thinking
Future reality
Hybrid thinking
Take Ownership of Your Cloud Strategy
Be Prepared for the Future
If It Is To BeIt Is Up To Me
Get it right
www.flickr.com/photos/horacio/3781750
David R Ednie
President & CEO
SalesChannel Europe
Ph: +33 676 60 09 25 (FRA)
Email: [email protected]
Website: www.saleschannel-europe.com