University of CaliforniaOffice of the PresidentNovember 2009 Safety

Meeting

Reynolds, Smith, & Hill (Orlando) – Nov. 6, 2009 Ex-Employee

UCLA - October 8, 2009 Student Attacked with a

Knife UC Irvine – September

13, 2009 Graduate Student’s Ex-

Wife

Yale University - Sept. 8, 2009 Graduate Student

Richmond Bridge – Aug. 11, 2009 Toll Collector & Friend

SiPort (Santa Clara) – November 15, 2008 CEO, Vice President,

and Human Resources Manager

UCOP November 2009 Safety Meeting

3rd Leading Cause of Workplace Fatalities - 517 in 2008

OSHA Estimates 2 Million People are Victims of Workplace Violence Every Year UCOP November 2009 Safety

Meeting

UCOP November 2009 Safety Meeting

Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting…..U.S. Occupational Safety and Health Administration (OSHA)

Based on Perpetrator’s Relationship to the Victim(s) and/or Place of Employment Type I – Criminal Intent Type II – Customer or Client Type III – Worker-on-Worker Type IV – Personal Relationship

UCOP November 2009 Safety Meeting

UCOP Commitment Safe Workplace Free From Threats & Acts of Intimidation &

Violence Prohibit Threats/Acts of Violence

Zero Tolerance Disciplinary/Corrective Action/Possible Dismissal

UC Personnel Policies & Collective Bargaining Agreements

Certain Acts – Violation of LawUCOP November 2009 Safety

Meeting

Every UCOP Community Member Shares a Responsibility for Creating & Maintaining a Civil & Respectful Workplace

Any UCOP Employee Subject to or Witness to a Violation Workplace Violence Policy: Encouraged to Report Violation/Incident to Next-in-

Line Supervisor (Not a Party to Violation/Incident) Any Emergency or Suspected Criminal

Conduct Immediately Reported to the Oakland/Local Police

Department, Building Security, & UC Police Department

UCOP November 2009 Safety Meeting

Supervisors, Managers, or Administrators Receiving a Report of Intimidation, Threats, or Acts of Violence: Take Appropriate Act to Investigate and When

Appropriate, Correct the Problem Consult with Human Resources & the UCOP

Threat Management Team As Appropriate No Employee Shall Be Retaliated Against

for Truthfully Reporting Perceived Intimidation, Threats, or Acts of Violence

UCOP November 2009 Safety Meeting

Team From Several Disciplines Expertise/Training in Managing Workplace

Violence Resource for Supervisors & Department

Managers Assesses Potential or Actual Threats of Violence

Team Convenes – Department Needs Assistance or Counsel

Written Workplace Violence Prevention and Threat Management Team GuidelinesUCOP November 2009 Safety

Meeting

ThreatManagementTeamGuidelines

Employee and Labor Relations Employee Assistance Program Business Operations, Building

Services Office of General Counsel UC Police External Relations,

Communications UCOP November 2009 Safety

Meeting

Intimidation - An act or expression toward another person, causing the other person to reasonably fear for his/her safety or the safety of others

Threat of Violence - An act or expression that threatens mental or physical harm to person(s) or damage to property

Act of Violence - An act or expression that causes mental or physical harm to person(s), however slight, or damage to property

Workplace - All University facilities and off-campus locations where faculty, staff, or student employees are engaged in University businessUCOP November 2009 Safety

Meeting

Erratic Work Patterns Decline in

Productivity Substandard Work

Relationships Continual Excuses

and Blame Concentration

Problems Attendance Problems

Safety & Health Issues

Careless Health & Hygiene

Evidence of Serious Stress in Personal Life

Unusual or Changed Behavior

Depression UCOP November 2009 Safety

Meeting

Do: Remain Calm - Speak in Moderate Tone of

Voice Show Respect -Even When They Become

Upset Focus on Problem - Ask for Details of the

Situation and Go Over Possible Solutions Alert Co-Workers If Person May Become

Violent Report the Incident Immediately

According to Established Procedures if the Situation Threatens to Get Out of Control

UCOP November 2009 Safety Meeting

Don’t: Argue or Raise Your

Voice Mimic an Angry

Person’s Behavior

UCOP November 2009 Safety Meeting

Immediate Threat - Call 9-911 Contact Building Security

Emergencies, Perceived Emergencies, or Suspected Criminal Conduct - Immediately Report to Supervisor/Manager

Supervisor/Manager – Contact Threat Management Team Who May Contact: Oakland Police Department (or Local Police

Dept. for Off-Site Locations) UC Police Department Building Services/Security

UCOP November 2009 Safety Meeting

UCOP Guidelines for Workplace Violence Prevention: http://hrop.ucop.edu/mgr_sup/eap/tm02.html

UCOP Threat Management Team Guidelines: http://hrop.ucop.edu/mgr_sup/eap/threat_mngmt.html

UCOP November 2009 Safety Meeting

Workplace Violence Can Take Many Forms and Has Numerous Causes

Keep Alert to Signs of Potential Violence and Take Immediate Action When You Recognize Them

Make Sure to Follow Security Procedures and Encourage Employees to Do Likewise

UCOP November 2009 Safety Meeting