workshop 1 fiona chatham friday, october 10,...
TRANSCRIPT
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Workshop 1
Fiona Chatham
Friday, October 10, 2014
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You’re a great professional.
You’re a natural.
I want to be like you.
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At the end of the workshop you will be able to:
• Explain as a group the requirements of the DEP and HRC Assessments
• State with reference to notes the key elements of the HR Profession Map
• Demonstrate individually how to create CPD Plan and Record entries
• State how HR supports the achievement of business objectives in an organisation
Our Objectives
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Domestics
Toilets
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Introduction time (10 mins)
• Name
• Job Role
• Biggest Learning So Far?
• Biggest Challenge so Far?
• Hope to Gain from the Programme?
You will have 1 minute to introduce your colleague!
Activity
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Take a look at the SYK and SYC assessments
• We’re going to work through these over the course of the workshop
• Use the templates provided
• Word counts
• Plagiarism
• By when?
DEP Assessment
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The shape of the future?
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How has HR changed in response?
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The HR Profession Map
The standards set out in the HR Profession Map……aim to set the bar high. They determine what the best HR and L&D professionals and organisations are doing, what they know and understand, to really make a difference and drive the performance of the organisation.
CIPD website
2014
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HR Profession Map
A set of Professional Standards
• Ten Professional Areas
– Activities and knowledge
• Four Bands of Competence
– Administrator - Director
• Eight Behaviours
– How we do it
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The assignment asks you to summarise the HR Profession Map.
Ideas…….
1 minute recap
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Review a Professional Area and Summarise it
Review one of the following professional areas and summarise it to a flipchart:
• Strategy, Insights and Solutions
• Leading and Managing the HR Function
• Resourcing and Talent Planning
Activity
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The assignment asks you to summarise the 2 core areas & 1 other professional area.
Let’s look at the assessment template
1 minute recap
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Customers
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Who are HR’s customers?
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Customer needs in conflict
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The assignment asks you to explain how a HR professional delivers good customer service.
• Customer needs & when they come into conflict
• Communication methods (EYB #14)
• Building relationships etc
1 minute recap
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CPD
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The Adding Value Employee Effectiveness (Doing the right thing)
Efficiency (Doing things right)
The Wish List Dreamer
The Thinking Performer
The Lifetime Liability
The Automated Bureaucrat
Dr Ted Johns
The PROSPER Consortium
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CPD is a combination of approaches, ideas and techniques that will help you manage your own learning and growth. The focus of CPD is firmly on results – the benefits that professional development can bring you in the real world.
Perhaps the most important message is that one size doesn’t fit all. Wherever you are in your career now, and whatever you want to achieve, your CPD should be exactly that: yours.
What is it?
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DO
REVIEW
CONCLUDE
PLAN
Learning by Experience
David Kolb
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CPD in practice
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CPD Plan: Goals / Targets
Do: Formal / Informal
CPD Record: What / How
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No What I need to learn or achieve?
Structured formal development
Informal self directed development
Review Date
1 To be able to manage the budget for my department
Attend the ‘Finance for Non Financial Managers’ course
Read ‘Finance for Dummies’ book
July 2014
Example CPD Plan
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Key Date What did you do and why?
What did you learn from it?
How have/will you use it?
Jan 2014 Attended the ‘Finance for Non Financial Managers’ Course
How to complete the budget update forms required on a monthly basis
Will complete these for Feb 2014 and show to manager for feedback
Example CPD Record
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The assignment asks you to:
• Explain the importance of CPD
• Consider your options for development
• Develop a CPD plan
• Start your CPD record
1 minute recap
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Take a look at the SYK assessment
HRC Assessment
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To help people relax and enjoy life Quickly, Easily and Cheaply
Our QEC philosophy
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Our mission
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• Maintain our UK number one position, measured by sales
• Become a top three player across Europe, measured by sales
• Deliver significant improvement in our sales and name recognition in:
– USA ,Canada, Australia, New Zealand.
GDP Goals
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The assignment asks you to:
• List the main products or services
• Identify customers
• Explain the purpose and goals
1 minute recap
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External influences: PESTLE
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Strengths Weaknesses
Opportunities Threats
SWOT
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Internal
External
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Carry out a SWOT or PESTLE analysis on GDP
Activity
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The assignment asks you to:
• Analyse 4 external factors that impact on the organisation
1 minute recap
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Necessary to ensure effective working:
• Flat or hierarchical
• Functional
• matrix
Structure
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Functional structure
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Matrix Organisation
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CEO
Sales and Marketing Director
Sales Manager
Marketing Manager
Production Director
Production Manager
People Manager
Management Accountant
Hierarchical Structure
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Human
Resources
Director
Finance
Director
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Review one of the structural types. What are the pros and cons?
Activity
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The assignment asks you to:
• Describe the organisation’s structure and explain how the functions ought to work together to optimise performance
Ideas…..
1 minute recap
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• The way we do things around here
• The written and unwritten rules
• Values and behaviours
It’s all about culture
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• Delighting Customers
• Making it Happen
• Helping Out
• Learning
• Business Impact
GDP Values
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• No one tries harder for customers
• We treat everyone how we like to be treated
• We use our scale for good
TESCO Values
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Review GDP, Tesco, your own organisation.
How does the organisation’s culture impact on the way it does things?
Activity
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The assignment asks you to:
• Identify the organisation’s culture and 2 ways in which this impacts on the business
1 minute recap
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HR’s role in the business
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“You can't create an HR strategy in isolation and keep it internally focused on HR
activities and deliverables, rather, you must understand where the business is heading,
what kind of talent is needed, in what countries or for what customers, and at what cost. From there, you can develop a strategy
around your people to help the business achieve its goals.”
www.hrmagazine.co.uk
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• Maintain our UK number one position, measured by sales
• Become a top three player across Europe, measured by sales
• Deliver significant improvement in our sales and name recognition in:
– USA ,Canada, Australia, New Zealand.
GDP Goals
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The assignment asks you to identify ways in which HR:
• Supports the organisation in achieving goals
• Supports individuals and line managers
Ideas…….
1 minute recap
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• Complete the DEP Pack, SYK & SYC (CPD) by ….
• Complete the RTO e-lesson by ….
• Complete the HRC Pack, SYK by ….
• Join in with group chats on….
• Ask questions, share CPD
Actions
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Think about today . . .
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Key Date What did you do and why?
What did you learn from it?
How have/will you use it?
Jan 2014 Attended the ‘Finance for Non Financial Managers’ Course
How to complete the budget update forms required on a monthly basis
Will complete these for Feb 2014 and show to manager for feedback
Example CPD Record
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At the end of the workshop you will be able to:
• Explain as a group the requirements of the DEP and HRC Assessments
• State with reference to notes the key elements of the HR Profession Map
• Demonstrate individually how to create CPD Plan and Record entries
• State how HR supports the achievement of business objectives in an organisation
Our Objectives
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