workshop „change management in higher education – implementation of quality assurance system:...
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Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends
Zagreb, 26-28 May, 2004
Future trends in QA in Higher Education
Marek Frankowicz Jagiellonian University
Krakow, Poland
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
My professional background:
5 perspectives of QA
faculty/department perspective (Faculty of Chemistry)university perspective (Jagiellonian University)regional perspective (Malopolska Region)national perspective (Polish accreditation bodies)
European perspective (CEEN, ECTN)
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
The outline of my presentation:
QA in Poland: past, present, future (?)Model of Internal QA System HERN project MuRACEE idea
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Short overview of situation in Poland
divergent processes in HE sector after 1990
the role of TEMPUS QA-oriented projects (1996-2001)
setup of „communitarian” academic accreditation commissions (from 1998)
creation of State Accreditation Commission (2002)
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Divergent processes in HE sector after 1990
diversity of study programmes
emergence of non-state HEIs
very weak regulatory mechanisms
first attempts to introduce QA mechanisms: pilot project of the General Council of Higher Education
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
The role of TEMPUS QA-oriented projects (1996-2001)
Over 20 QA-related TEMPUS projects. Inter alia:
CME-3036-97 JUSQUE JEP-13143 IQATCCME-3040-97 INQUAST JEP-13444 UFAMCME-3059-97 QUEST JEP-14320 UNIQUECME-3089-97 CHEQUE JEP-14313
MEDIQUE
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
TEMPUS Experience: JEP-14320-99 UNIQUE
Activities & Outcomes: QA Toolkit
Glossary of quality terms Manual for EQA Manual for IQA Book on psychological aspects of evaluation
Quality Days (Lodz, Wroclaw, Lublin, Bialystok...) Study visits Upgraded QA units Support for academic accreditation
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Setup of „communitarian” academic accreditation
commissions (from 1998)
University Accreditation Commission Accreditation Commission of Medical Universities Accreditation Commission of Technical Universities Accreditation Commission of Schools of Agriculture Accreditation Commission of Pedagogical
Universities Accreditation Commission of Art. Schools Accreditation Commission of Schools of Physical
Education Accreditation Commission of Schools of Economics
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Creation of State Accreditation Commission
(2002)
Results of evaluation: Positive Conditional Negative
1. State HEIs (HE Act of 1990) 245 78 92. State HEIs (HVE Act of 1997) 15 6 03. Non-state HEIs (HE Act of 1990) 69 34 94. Non-state HEIs (HVE Act of 1997) 10 5 2 TOTAL 339 123 20
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
At present 3 dimensions of Polish „quality
space”
state accreditation (obligatory)
academic accreditation (voluntary)
international dimension (Bologna process, TUNING, professional accreditation etc.)
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Remark:
Development of accreditation resulted in
(paradoxical) decline
of QA activities in Polish HEIs...
(in particular – slowing down introduction of IQA systems)
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Model of IQA system
Work group in the framework of TEMPUS UM_JEP-14320-99
University Quality Evaluation(UNIQUE)
M. Frankowicz, M. Jaroszewska, Z. Wójcik, M. Kisilowska, E. Klimiuk, A. Mostowska,
R. Figlewicz, E. Chmielecka etc.
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
Seven pillars of quality assurance
Mission/strategy/learning objectives Study programme Organisation od study process Infrastructure Staff Students Mechanisms of quality control and
improvement
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
External factors influencing IQA system
Europe, world Poland University Faculty/department
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
External factors: Europe, world
Bologna process EHEA ENQA, INQAAHE International standards
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
External factors: Poland
HE Act Standards, curricular framework State accreditation Academic accreditation Informal academic networks (e.g.
chemistry faculties)
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
External factors: university
University statutes Regulations on studies Mission and strategy Rector’s decisions, Senate decisions Decisions of university commissions
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
External factors: faculty/department
Mission/strategy Study programme Organisational framework of T & L
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
HERN Project: Seminar „Quality and Accountability”
Krakow, 4-5 July 2003
State accreditation: Czech case Academic accreditation: Polish case QA experience of Germany QA in LLL Panel „Hidden variables” of quality Workshops „The role of State and
responsibilities of Academia in QA”
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
HERN Seminar „Quality and Accountability”
Conclusions and recommendations (1) Evaluation and accreditation processes should not be too "academic"; they shall involve all actors, in particular students and employers. At the national level, they shall also include international components (to ensure harmonisation at the European scale)
The QA and evaluation methodology shall move towards a more outcome-oriented approach. Study programs shall be evaluated also from the point of view of potential employers.
Accreditation and evaluation bodies shall be independent (or at least autonomous) vs. both State and Academia
Psychological aspects of evaluation and accreditation shall be taken into account.
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
HERN Seminar „Quality and Accountability”
Conclusions and recommendations (2)
There are "hidden variables" of education quality, such as
ensuring equal opportunities, stimulating development of positive attitudes etc. Most of the stakeholders are aware of them, but those quality aspects are very difficult to be quantified and evaluated. Future development of quality culture shall include taking into account broader spectrum of quality factors and performance indicators and thus support promotion of citizenship values and "human face" of post-industrial knowledge society.
Accreditation from the point of view of the European level:
The platform for the broad debate should be used (ENQA), the examples of good practice should be widely distributed and the goal should be seen in mutual recognition of the national accreditation
systems.
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
My personal opinion on European quality standards
European quality standards shall facilitate mobility and recognition of qualifications
They should be More qualitative than quantitative Improvement-oriented Promoting quality culture („art of self-evaluation”, follow-
up and feedback mechanisms) on Based on comparable procedures, mutual understanding Not imposed „by force”. Accepted by academic
community
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
MuRACEE project proposalMutual Recognition of Accreditation in CEE
to be submitted in the framework of Erasmus Mundus Action 4
Kick-off meeting in Prague: Presentation of results of the preliminary survey. Comparative analysis of the self-descriptions; analysis of convergences and divergences (working paper)
External “review”, i.e. analysis of the self-description in the CEEN context (by ways of interviews); summary of all individual statements; (re)description of convergences and divergences (working paper)
Common analysis and discussion of the results by all project partners (workshop in March 2005). Analysis: What degree of convergence is necessary, what degree of divergence is possible in order to achieve comparability and compatibility of the various accreditation systems?
Elaboration and approval of the action plan for the CEEN (meeting in September 2005). Documentation and publication of results
Workshop „Change Management in Higher Education – Implementation of Quality Assurance System: Future Trends, Zagreb, 26-28 May, 2004
MuRACEE project proposalMutual Recognition of Accreditation in CEE
to be submitted in the framework of Erasmus Mundus Action 4
Parallel activities: a) development of MuRACEE web page with repository of QA materials,
examples of good practice etc. (University Accreditation Commission, Poland)
b) elaboration of multilingual glossary of educational terms, with special stress on terms used in accreditation and QA (Jagiellonian University)