workwave gps integration - pestpac

Confidential | www.pestpac.com1

WorkWave GPS Integrationv 2016.2

Company Setup

• After signing up for WW GPS, enter your

credentials into Company Setup

2 Confidential | www.pestpac.com

Tools > Vehicle Maintenance


Easily manage GPS technician assignments through Vehicle

Maintenance

At-a-glance view of

GPS/Vehicle assignments

(also available for Street Eagle)

New GPS Fields in Vehicle Maintenance

• GPS ID – Pulls a list of available GPS units directly from WW GPS

• Once one is assigned to a vehicle, it will disappear from the listing. Only allows a 1-to-1

relationship between a vehicle and GPS unit.

• GPS Label – Open text field that defaults to the GPS ID but can be changed to represent a

friendly name for the GPS unit when looking at the GPS Vehicle Map.

• Update Mileage from GPS – This will allow the mileage on the vehicle to automatically update

based on the miles driven in a day.

• You must populate the vehicle’s mileage to provide a starting point. Then a task will run nightly to

add the miles driven that day to the total mileage for that vehicle.

• GPS/VRM color –This color will show on the vehicle label on the GPS map and is also used in

the Visual Route Manager to color code a tech’s appointments.

• This color field is the same field you see in the employee lookup table. It will default automatically

once you select a username in the “Assigned To” field. Updating the color in Vehicle Maintenance

will update it in the Employee Lookup table and vice versa.

• New Columns on Vehicle Maintenance – Added Username, GPS ID, and Color to the main

Vehicle Maintenance screen.

• These features are available for only for WorkWave GPS.


Tools > GPS Vehicle Map


Icon Key• View an interactive GPS map to see exactly where your technicians

are in real-time• Vehicle label allows for a quick view of tech’s status (see Icon Key)• Expand the map to be full screen

Vehicle Map Features

• Search Filters – These filters will allow you to search for appointments meeting the criteria

entered. The results will be displayed in a list under the “Orders/Invoices” tab.

• Starting / Ending Work Date – Filters service orders by work date and work time.

• Branches – Filters service orders by Branch

• Technicians – Filters service orders by technician. Only pulls in techs that are assigned to a

vehicle in vehicle maintenance

• Status – Filters based on orders assigned/not assigned to a tech.

• Show Technician Labels – Show/hide usernames for each vehicle on the map

• Refresh – This button allows you to refresh the map to show the latest location of your vehicles.

It also submits the search criteria on the left.

• Map will auto refresh every minute

• Hide Filters & Hide Stops/Vehicles - Use these buttons to make the map full-screen

• Show Traffic – This enables the traffic feature within Google Maps.

• Vehicle Tab – Allows you to see the status of all Vehicles with a GPS unit assigned.

• Clicking on a vehicle in the list will zoom to that vehicle on the map and provide more detail in a

popup on the map.


Review Order Details


Review service order details right from

the GPS map

• Clicking on an order in the list will zoom to that appointment and provide more detail.• Click on the order number or location number to navigate to the respective page in a

new tab.• Use Address field and Zoom To button to center the map at a certain address.

Historical Breadcrumb Trail


Using the “View” link in the Vehicle Tab on the GPS map, see a historical breadcrumb trail of locations where your technicians have completed assignments

Historical Breadcrumb Trail

• Map Tab

• Trail - The route on the map represents the GPS location readings

for the day.

• Pins - The pins on the map represent each time there is an

“event”. Events are recorded when using the Driver Behavior

module. This tracks hard acceleration, hard braking, harsh

cornering, speeding, etc.

• Clicking on a pin will give details on the event.

• Contact our Sales Team to take advantage of Driver Behavior.

• Details Tab

• Provides a list of all coordinates recorded by the GPS unit as well

as the details of all events.


Find the Closest Tech


Find the closest technician to a

specific customer

Send to GPS - Dispatch


Quickly send new orders to a

technician’s GPS

Send to GPS Feature

• Dispatch - When utilizing the “Dispatch” service for a GPS Unit in WW GPS, PestPac will have the

ability to send orders to a Garmin device.

• Contact our Sales department if you would like to utilize “Dispatch.”

• Send to GPS link - When the corresponding technician assigned to that GPS unit is selected at the top

of the appointment calendar, the user will see a blue “Send to GPS" link on the bottom right.

• If the GPS unit is not set up for “Dispatch”, the “Send to GPS" link will be hidden.

• Clicking this link will determine what changes have been made on the tech's day and push those

changes to the Garmin.

• What Changes are Sent? - Anytime “Send to GPS” is used, it deletes any existing stop from NOW until

end of the day. Then sends every service order scheduled from NOW until end of the day.

• Orders rescheduled to another day will be removed from the Garmin device

• Orders that have been added will be added to the Garmin

• When the work time is edited on an order, this will affect the sequence in which the orders show

on the Garmin


GPS Reports

• Driver Behavior Report – This report pulls the driving behavior information for Hard, Harsh,

Severe and Idling events recorded by the GPS hardware in the vehicle.

• GPS Comparison Report – This report will match the time and duration of a technician's posted

work with the time and duration of the stops logged by the GPS system.

• ‘Reported’ shows what was posted.

• ‘Scheduled’ will show the last information on the order prior to the technician doing the work.

• ‘From GPS’ is reported from the unit.

• GPS History Report – This report will produce a list of the activity that has been recorded on

vehicles that have GPS units installed

• All 3 reports…

• Keep tech history even if they switch trucks

• Have a filter by Branch & Tech


workwave gps integration - pestpac

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