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    AN EVALUATION OF THE 2007 STRATEGY AND IMPLEMENTATION PLAN

    World Bank Country-Level Engagement onGovernance and Anticorruption

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    An EvAluAtion o thE 2007 StrAtEgy And implEmEntAtion plAn

    W Bak C -lee Eaee

    geace a Ac

    ovErviEW

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    ii | World Bank Country-Level Engagement on Governance and Anticorruption

    2011 Te Independent Evaluation Group

    Te World Bank Group

    1818 H Street NW

    Washington DC 20433

    elephone: 202-458-4497

    Internet: http://ieg.worldbankgroup.org

    E-mail: [email protected]

    All rights reserved

    1 2 3 4 5 14 13 12 11

    Tis volume, except or the Management Response, Statement o the External Expert Panel, and Te Chairpersons

    Summary, is a product o the sta o the Independent Evaluation Group (IEG) o the World Bank Group. Te ndings, in-

    terpretations, and conclusions expressed in this volume do not necessarily reect the views o the Executive Directors o Te

    World Bank or the governments they represent. Tis volume does not support any general inerences beyond the scope o

    the evaluation, including any inerences about the World Bank Groups past, current, or prospective overall perormance.

    IEG does not guarantee the accuracy o the data included in this work. Te boundaries, colors, denominations, and other

    inormation shown on any map in this work do not imply any judgment on the part o Te World Bank Group or IEG con-

    cerning the legal status o any territory or the endorsement or acceptance o such boundaries.

    Rights and Permissions

    Te material in this publication is copyrighted. IEG encourages dissemination o its work and permits this document to be

    copied or otherwise transmitted, with appropriate credit given to IEG as the authoring body.

    How to cite this report:

    IEG (Independent Evaluation Group). 2011. World Bank Country-Level Engagement on Governance and Anticorruption:

    An Evaluation o the 2007 Strategy and Implementation Plan. Washington, DC: Independent Evaluation Group, Te World

    Bank Group.

    Cover: World ags at the Opening Plenary Session o the World Bank/International Monetary Fund Annual Meetings 2009.

    Photo courtesy o Simone D. McCourtie /Te World Bank.

    ISBN 13: 978-1-60244-195-8

    ISBN 10: 1-60244-195-2

    Independent Evaluation Group

    Strategy, Communication, and Learning

    E-mail: [email protected]

    elephone: 202-458-4497

    Facsimile: 202-522-3125

    Printed on Recycled Paper

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    Contents | ii

    Ces

    Abbeas Ackwees

    ew

    Exece Sa 1

    maaee resse 11

    Caess Sa: Cee deee Eeceess (CodE) 18

    Saee e Exea As pae 19

    Ces e Cee ve 21

    pas 24

    te cee eaa s aaabe a ://e.wbak.

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    iv | World Bank Country-Level Engagement on Governance and Anticorruption

    CAS Country Assistance Strategy

    CODE Committee on Development Eectiveness

    FY Fiscal year

    GAC Governance and anticorruption

    GPF Governance Partnership Facility

    IBRD International Bank or Reconstruction and Development

    IDA International Development Association

    IEG Independent Evaluation Group

    ORAF Operational Risk Assessment Framework

    PREM Poverty Reduction and Economic Management (World Bank)

    VPU Vice presidential unit

    Abbeas

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    Foreword | v

    Tis evaluation o the World Banks work in governance

    and anticorruption (GAC) was prepared by an IndependentEvaluation Group (IEG) team led by Navin Girishankar.

    Te evaluation was conducted under the direct guidance

    o Cheryl Gray (ormer Director) and Ali Khadr (Senior

    Manager), and the overall guidance o Vinod Tomas (Di-

    rector General).

    Team members included Mary Breeding, Barun

    Chatterjee, Maria Mendez Cintron, David DeGroot, Raj

    Desai, William Hurlbut, Gathoni Macharia, Steano

    Migliorisi, Aime Niane, Anwesha Prabhu, Bahar Salimova,

    Susan Stout, Antti alvitie, Cheryl oksoz, Utkir Umarov,

    and Clay Wescott. Peer reviewers were Homi Kharas, Mike

    Stevens, Jean Jacques Raoul, and Steven Webb.

    Te report also benetted rom the advice and review o an

    external panel composed o Ashra Ghani (Chairman o the

    Institute o State Eectiveness), Monica Macovei (Member

    o the European Parliament and ormer Minister o Justice

    o Romania) and Andrew Natsios (Proessor in the Prac-tice o Diplomacy, Georgetown University, Walsh School o

    Foreign Service).

    IEG is grateul to World Bank senior management and sta

    or providing valuable time, inormation, and eedback re-

    quired to conduct this evaluation. In particular, IEG thanks

    the GAC Council as well as sta in the GAC and Gover-

    nance Partnership Facility (GPF) Secretariats, the Poverty

    Reduction and Economic Management (PREM) Public

    Sector Governance Anchor, and Country Oces visited

    during eld missions. Te participation o donor ocials

    (including those nancing the GPF) and civil society rep-resentatives in consultations was invaluable. Finally, the

    team is grateul to the Norwegian Agency or Development

    Cooperation (NORAD) or providing additional resources

    to support eld visits in the preparation o thematic and

    country studies.

    Ackwees

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    vi | World Bank Country-Level Engagement on Governance and Anticorruption

    Diverse country experiences and the literature show how

    well-governed countries are better able to oster economic

    opportunities, deliver services to the poor, regulate mar-

    kets, and ght corruption. Evaluation and research indi-

    cate that programs and projects perorm more eectively

    where public sector management (as by the Country Policy

    and Institutional Assessment or instance) and adherence

    to rule o law are stronger. Te appeal o good governance

    resonates across socio-economic groups, as seen in recent

    events in the Middle East and North Arica.

    Yet the agenda to improve governance and the ability o ex-

    ternal agencies to boost its eectiveness are complex, tough,

    and enormously challenging. Evaluations nd greater eec-

    tiveness resulting rom eorts in home-grown institutional

    building and raising risk-awarenessincluding through

    actions in the social and inrastructure areasthat go be-

    yond some o the direct measures to ght corruption.

    Te World Bank has sought to support country eorts to

    develop accountable and eective states in several areas

    or example, nancial management, service delivery, in-

    vestment climate, and accountability systems. In 2007, the

    Banks governance and anticorruption (GAC) strategy rea-

    rmed the commitment to this agenda. Entering its ourth

    year o implementation, the strategy seeks to increase the

    number o programs and projects addressing GAC issues

    systematically. Tis eort links to a larger reorm agenda,

    including the strengthening o the Integrity Vice Presiden-

    cy, an institutionwide transparency initiative, and modern-

    ization o investment lending.

    Tis evaluation is concerned with the relevance and eec-

    tiveness o the GAC strategy and its early implementation

    eorts with regard to country operations. Interestingly, it

    benchmarks the Banks country level engagement on GAC

    issues beore and afer the 2007 strategy. It also reviews

    the change management aspects such as the inherent op-

    erational motivations to support the GAC agenda. By con-

    tributing to a Bank-wide learning process, this evaluation

    o an ongoing, multi-year eort seeks to inorm a planned

    second phase o GAC implementation.

    Te evaluation indicates some o the improvements and

    suggests actions that are needed to get stronger results on

    the ground. It calls on the second phase to combine the in-

    ternal orientation with greater stress on operational solu-

    tions to help build governance capacities in countries. Tis

    emphasis will require an updated approach to institutional

    strengtheningone that requires more innovative nancial

    instruments; more systematic, harmonized, and consistent

    risk management across countries; and improved metrics

    or implementation and ollow up.

    Dicult as governance reorms are, they remain a crucial

    part o the development agenda. Drawing on the lessons o

    experience to strengthen eectiveness, the World Bank can

    help countries make progress in addressing deep-seated

    governance challenges.

    ew

    Vinod Tomas

    Director-General, Evaluation

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    Exece Sa

    Executive Summary | 1

    Wd Bak Cy-leeEaee geace ad

    Ac: A Eaa he

    2007 Saey ad ieea pa

    Well-governed countries are better able to ormulate

    growth-enhancing policies, deliver essential services to

    the poor, and regulate nancial and product markets. Te

    appeal o governance reorm and the ght against corrup-

    tion can resonate widely across diverse countries and social

    groups, as demonstrated by recent events in the Middle

    East and North Arica. Building on more than two decades

    o experience, the World Banks 2007 governance and anti-

    corruption (GAC) strategy rearmed its continuing com-

    mitment to the crucial and challenging agenda o helping

    countries develop accountable and eective states.

    Focusing on the country operational aspects o the over-

    all GAC agenda, the Independent Evaluation Group

    (IEG) assessed the relevance and eectiveness o the

    strategy and its frst phase o implementation eorts over

    fscal years 200810. A key eature o the evaluation is its

    benchmarking o the content and quality o the Banks

    country-level engagement on GAC issues, beore and a-

    ter the 2007 strategy. Itdid not review the organizationalrestructuring o the Integrity Vice Presidency and related

    reorms to strengthen the Banks corporate investigations

    and sanctions regimes, ollowing the Volcker Panel re-

    port. It also did not cover the organizational renewal o

    the World Bank Institute or individual global partner-

    ship programs with GAC themes (such as the Stolen As-

    sets Recovery Program).

    Te ndings o this evaluation are, by design, intended to in-

    orm a planned second phase o the GAC implementation

    a learning process that signals one o the Banks strengths.

    Tey can be viewed in the context o an ongoing change

    management and internal reorms agenda, which includes

    the strengthening o the Integrity Vice Presidency, a new

    World Bank Institute strategy, an institutionwide transpar-

    ency initiative, and eorts to modernize investment lending.

    aken together, these reorms have sought to create an en-

    abling environment or the Bank to pursue the GAC agenda

    on multiple rontsincluding its operational engagement in

    partner countries, the subject o this review.

    As it did in the years preceding the strategy, the World Bank

    has continued to support good governance objectives in

    virtually every country where it has operations. In many

    countries, it has sustained a medium-term GAC dialogue

    on issues such as public nancial management, service de-

    livery, and the investment climate. Borrowers, development

    partners, and civil society organizations continue to value

    the Banks analytical capacity and its long-term experi-

    ence in this area. Tere have been signs o progress sincethe strategy was launched. Notably, the Bank made plans to

    support institutional strengthening in three times as many

    countries in the scal 200810 period as it did in the scal

    200407 period. Its use o governance and political analysis

    in project design has increased signicantly, as has its use o

    some country systems in projects in Arica and in countries

    with weaker institutions.

    At the same time, important opportunities have yet to be

    seized. Project-level solutions to the challenge o institu-

    tion-building need to keep pace with increased commit-

    ments in country strategies. Te quality and coverage opolitical economy analysis in policy dialogue needs to show

    the systematic improvement evident in projects. Tere is

    still room or country programs and projects to improve

    measurement o governance results, to expand overall use

    o measures to oster the demand or good governance, and

    to deploymore systematicallyenhanced GAC measures

    to manage duciary and governance-related risks. Also,

    the Banks operational response in countries experiencing

    governance downturns needs to be more consistent. Many

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    2 | World Bank Country-Level Engagement on Governance and Anticorruption

    stakeholders inside and outside the Bank hold the view that

    lending goals conict with pursuing GAC objectives.

    Key design elements o the 2007 strategy and the imple-

    mentation plan are to be addressed i the Bank is to more

    eectively help countries overcome deep-seated gover-

    nance challenges such as civil service dysunction, cap-

    ture o natural resource rents, and political-institutional

    barriers to market entry and improved service delivery.

    o date, GAC operational eorts have ocused more on

    the Banks own capacities, resources, and reputation as a

    development partner, than on strategic issues acing part-

    ner countries. Guidance to operational teams emphasized

    managing transaction-level duciary risks in investment

    projects rather than updating the Banks approach to man-

    aging systems-level risks, including in policy-based lend-

    ing. Implementation arrangements within the Bank were

    ragmented and needed to be more oriented to ront-line

    concerns and results. And internal and donor resources

    needed to be more strategically deployed to meet assessed

    GAC needs.Drawing on these lessons, the planned second phase o

    GAC can more ully deliver on its potential by ocusing on

    operational solutions that help build country governance ca-

    pacities. In particular, the Bank needs to update its approach

    to institutional strengthening in the core public sector, the

    social and inrastructure areas, the investment climate, and

    the demand side o governance. Such an approach would

    take advantage o innovations in nancial instruments,

    improved analytics, and more systematic measurement o

    results. Te Bank can also encourage innovation in these

    areas by clariying its zero tolerance stance on corruption

    and, in particular, by ocusing more on systems-level risks

    across all operations rather than only transaction-level risks

    in investment projects. In parallel, internal budget and trust

    und resources can be more strategically deployed in ways

    that empower sector and eld-based units.

    Eaa Back

    Te Bank is currently implementing its 2007 strategy

    Strengthening World Bank Group Engagement on Gover-

    nance and Anticorruption. Te strategy and its implemen-

    tation plan sought to increase signicantly the number o

    countries and projects in which the Bank helped system-atically address GAC issues, although it did not indicate

    targets or a timerame within which this objective would

    be achieved. Bank teams were provided guidance, toolkits,

    and operational support as part o initiatives to enhance

    country engagement (GAC-in-countries) and to strength-

    en incentive and risk management rameworks in sector

    dialogue and project management (GAC-in-sectors and

    GAC-in-projects). Global GAC eorts tried to increase Bank

    involvement in international peer learning networks and

    collaborative governance initiatives. Tis evaluation as-

    sessed the relevance and eectiveness o the strategy and

    FY0810 or Phase 1 implementation eorts in enhancing

    the Banks country-level response to GAC issues. Trough

    this evaluation, IEG aims to help strengthen the Banks

    overall support to countries in developing eective and ac-

    countable states, and to ulll the institutions commitment

    to independent evaluation o large corporate strategies and

    initiatives.

    Te evaluation developed and applied a ramework or as-

    sessing how Bank country programs and projects address

    GAC issuestheir GAC responsiveness. Te ramework de-

    ned GAC responsiveness as the Banks selectivity in identiy-

    ing entry points and instruments; its support or institutional

    strengthening; its identication, signaling, and mitigation o

    risks; and its use osmarter project design (or example, im-

    proved t to country contexts, demand-side and preven-

    tive measures against raud and corruption, use o country

    systems, and results orientation). It did not seek to quantiy

    the actual levels o raud and corruption in projects. Teevaluation also reviewed GAC-in-sectors issues in the roads

    andprimary education sectors, as well as accountability insti-

    tutions. Te evaluation looked at support provided to coun-

    try-level GAC eorts, or example, the preventive services

    work o the Integrity Vice Presidency, key multi-stakeholder

    engagements by the World Bank Institute, and some global

    eorts. It did not review the organizational restructuring

    o the Integrity Vice Presidency and related reorms to

    strengthen the Banks corporate investigations and sanc-

    tions regimes, the organizational renewal o the World Bank

    Institute, or individual global partnership programs (such as

    the Stolen Asset Recovery Program).

    Evaluation evidence comes rom reviews o the GAC re-

    sponsiveness o 50 country programs, 200 lending and trust-

    unded operations, and relevant economic and sector work

    over the FY0407 or pre-GAC period and the FY0810 or

    post-GAC period. Its ndings are also based on economet-

    ric analysis, detailed case studies o six country programs,

    and reviews o relevant Bank budgets, trust unds, stang,

    and institutional arrangements. In undertaking this empir-

    ical work, the evaluation recognized that new metrics and

    data on GAC issues are under continuous development.

    Tese methods were complemented by structured eedbackrom stakeholders inside the Bank and those outside such

    as government, donor, and civil society representatives.

    Beore nalizing the report, IEG presented the ndings to

    the Banks GAC Council, shared the ull country- and proj-

    ect-level data set or review, and held meetings with Bank

    management to solicit written and verbal eedback. Tis

    engagement will be amplied by dissemination o the nal

    report. Trough this process, the evaluation aims to inorm

    a planned second phase o GAC implementation.

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    Executive Summary | 3

    is e Bak me gAC resse?

    Building on two decades o engagement on governance is-

    sues, the 2007 GAC strategy acknowledged that it implied

    a change in the way the Bank does business. Strategic com-

    munications and engagement by Bank senior management

    externally and internally signaled this goal. Te implemen-

    tation plan and annual progress reports viewed successul

    implementation as systematic improvement in the GAC re-sponsiveness o country operations, although they did not

    set targets or a timerame or the achievement o this goal.

    Over the FY0810 period, the Banks response to GAC is-

    sues in its country programs and projects has demonstrated

    continuity without systematic improvement as yet.

    GAC in Cunty Pgams and Pjects. Te Bank has

    continued to support GAC-related objectives in its strategies

    in every country where it has operations. Pre- and post-GAC

    country assistance strategies (CASs) were similarly selective

    in identiying entry points or a GAC dialogue. In many

    countries, the Bank has sustained a medium-term dialogue

    on GAC issues and provided a program o support in areas

    such as public nancial management, sector service deliv-

    ery, and the investment climate. Sustained engagement on

    these issues, even in challenging settings, remains one o the

    Banks strengths.

    Since the launch o the strategy, there have been signs o prog-

    ress. Figure A shows the percentage o country programs and

    projects that incorporated GAC elements to a great extent.

    Notably, the Bank committed to support institutional strength-

    ening in three times as many countries in FY0810 as it did

    in FY0407. Te number o Bank projects that relied on gov-

    ernance and political economic analysis upstream o design

    increased signicantly. In countries with weaker institutional

    capacities (as measured by Country Policy and Institutional

    Assessment governance scores lower than 3.5), 41 percent o

    post-GAC projects used at least some country systemsthat

    is, public nancial management, procurement, or personnel

    systemscompared to a quarter o pre-GAC projects. In A-rica, projects using at least some country systems increased

    rom 11 percent pre-GAC to 40 percent post-GAC. In prin-

    ciple, the Banks increased use o these systems in weaker set-

    tings allowed countries to more eciently deploy limited ca-

    pacities on pressing domestic priorities rather than sui generis

    donor project management and reporting requirements.

    At the same time, important opportunities have yet to be

    seized. CAS commitments to signicantly scale up institu-

    tional strengthening eorts post-GAC have yet to be matched

    by an expansion in institutional strengthening components

    in projects. In both country programs and projects, thereis still a need or systematic deployment o enhanced GAC

    measures to manage duciary and governance-related risks.

    Even with some improvements, less than a third o CASs

    and projects scored highly or quality o enhanced duciary

    aspects in either the pre- or post-GAC periods. A minority

    o pre- and post-GAC country programs aimed to use port-

    olio processes to identiy, signal, and mitigate GAC-related

    risks. Tese measures could have been better tailored to the

    risk prole o projects and programs.

    ge 2.1

    Ct Pgams ad Pjects Addessig GAC Isses t a Geat Etet

    Source: IEG desk review. Arrows indicate statistically signicant changes.

    FIGurE A

    Portfoliowide fiduciary risk mitigation

    Results orientation

    Quality of institutional strengthening

    Use of country systems

    Demand-side of governance

    Quality of enhanced fiduciary aspects

    Quality of governance and PEA

    0 10 20 30 40 50

    Selectivity

    Signaling

    Country institutional strengthening

    Percent

    0 10 20 30 40 50

    GAC-in-countries

    GAC-in-projects

    Pre GAC

    Post GAC

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    4 | World Bank Country-Level Engagement on Governance and Anticorruption

    Additionally, the Banks operations would have benetted

    rom a clearer denition and more consistent application

    o risk tolerances across countries. o date, operational

    responses varied considerably in countries experiencing

    governance downturns (or example, incidence o grand

    corruption, periods o political instability, outbreaks o

    civil conict)a nding that raises concerns about consis-

    tency o treatment, a key GAC principle. Te modest per-

    ormance o projects in the measurement o country GACresults continued post-GAC without statistically signicant

    improvements. While some orm o beneciary involve-

    ment in Bank operations was prevalent, less than a third

    o pre- and post-GAC projects scored highly or the overall

    use o demand-side measures.

    Pitica Ecnmy Anaysis. Eorts to strengthen the

    Banks approach on political economy analysis have re-

    ceived greater attention and support post-GAC. But the

    quality and coverage o political economy issues in the

    Banks economic sector work did not show the systematic

    improvements evident in projects. Te operational benetso ree-standing political economy analysis reports were

    ofen limited by an overly academic orientation, uneven

    methodological rigor, and a lack o consistency between

    recommended actions and prevailing interpretations o the

    Banks Articles o Agreement.

    The Banks Standing n GAC Issues. Te implementa-

    tion plans goal o improving the Banks reputation on GAC

    issues was achieved partially. Government and donor o-

    cials consulted during the evaluation were appreciative o

    the Banks capacity to advise on governance issues and to

    provide operational support or institutional development.

    Some elt that the wider development community would

    benet rom the Banks eorts to develop political economy

    analytics. Others recognized the Banks high duciary stan-

    dards relative to other development agencies.

    At the same time, stakeholders inside and outside the Bank

    observed a potential conict between its lending goals and

    its pursuit o GAC objectives, particularly in poorly gov-

    erned settings. Opinion leaders polled in a 2008 Gallup

    Survey recommended that the Bank not lend to countries

    unless they took serious actions to ght corruption. Civil so-

    ciety organizations consulted or this evaluation agreed that,

    in such settings, the Bank should reduce lending, imposestricter GAC-related loan conditions, and channel unds

    outside o government. Nearly hal o Bank operational sta

    surveyed also believed that the Banks lending imperative

    conicts with its ability to implement the GAC strategy.

    Ea oces a lesss

    In many countries, the Bank has supported eorts to ad-

    dress deep-seated governance challenges such as civil ser-

    vice dysunction, capture o natural resource rents, and

    political-institutional barriers to market entry and im-

    proved service delivery. As part o this evaluation, detailed

    case studies were conducted in six countries (Azerbaijan,

    Bangladesh, Cambodia, Guatemala, Liberia, and Moldova)

    where the Bank sustained a medium-term dialogue on

    these GAC issues over the FY0410 period.

    Te evaluations desk reviews and case studies showed that

    the Banks record in helping to achieve countrywide gov-

    ernance improvements was limited. Where its support was

    eective, the Bank was usually ocused on specic GAC

    entry points and realistic in its aims. Further, it balanced

    commitments to support long-term institutional develop-

    ment with accountability or interim results. Also impor-

    tant was the choice o nancial instruments (or instance,

    development policy loans or investment loans), which was

    associated with the achievement o certain GAC objectives.

    Tese operational design issues were not new and ofen

    pre-datedalthough did not adequately inormthe 2007

    GAC strategy and implementation plan.

    Pubic Sect rem. Progress in supporting public -nancial management reorms was uneven. Standardization

    o assessments and operational support or public nancial

    management systems improved, but ront-line service de-

    livery concerns were not adequately prioritized. Greater

    engagement with citizens and better coordination with sec-

    tor initiatives enhanced the credibility o reorms in some

    cases (Azerbaijan and Moldova). Low civil service pay was

    a pervasive problem and imposed major constraints on de-

    velopment eorts. Given the complex political economy o

    civil service reorm, the Bank adopted opportunistic and

    selective approaches that produced modest results (Cam-

    bodia and Liberia). Te achievement o public sector re-

    orm objectives was positively associated with the use o

    development policy loans.

    Accuntabiity and the Demand Side. Bank support o-

    cused primarily on supreme audit institutions and anticorrup-

    tion bodies (Azerbaijan). Achievement o objectives was heav-

    ily dependent on the independence and political composition

    o legislatures. Te Bank primarily supported the demand

    side through community-driven and local governance initia-

    tives in a number o countries (Bangladesh, Cambodia, and

    Guatemala among them, see Box A). Direct nancing o non-

    state actorsas opposed to contracting nongovernmental or-ganizations on Bank projectswas rare and, in some cases,

    stretched the limits o the Banks role as a multilateral devel-

    opment agency. Importantly, the use o development policy

    lending was positively associated with the achievement o ac-

    countability and rules-based governance objectives, but it was

    negatively associated with the achievement o demand-side

    objectivesa nding conrmed by the Banks own reviews.

    GAC in Sects.A central concern in the social and inra-

    structure sectors was the alleviation o public management

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    Executive Summary | 5

    constraints on service delivery. More could be done by the

    Bank and countries to ensure that eorts to strengthen

    cross-cutting systems (or example, public nancial man-

    agement and personnel systems) are better coordinated with

    sector initiatives to improve service delivery (or example,

    the development o sector workorces). Regression analysis

    showed that projects that included public sector capacity

    building and public disclosure measures were more likely to

    achieve sector objectives. Yet, the emphasis o GAC eortsin FY0810 was on mitigating project duciary risks rather

    than on promoting service perormance more broadly.

    Investment Cimate. Te investment climate in several case

    study countries was constrained by public sector bottle-

    necks, which the Bank sought to help remove. Support to

    improve the operations and management o these public

    agencies included customs modernization in Cambodia, and

    streamlining o licensing and registration procedures and

    strengthening supreme audit agencies in Moldova. Given the

    importance o transparency or market entrants, the Banks

    advocacy o greater inormation disclosure proved impor-tant to the private sector. However, support or consultative

    mechanisms between the private sector and the government

    needed to be better calibrated to risks o capture.

    Pject Fiduciay Measues.During GAC implementa-

    tion, the ring-encing o duciary controls on Bank proj-

    ects was given particular attention. Tese methods sought

    to limit exposure to raud and corruption risks and also

    manage reputational risks to the Bank and borrower gov-

    ernments. Te ocus on ring-encing methods in some

    countries (such as the use o an independent procurement

    agent in Cambodia) but not in others reected the Banks

    lack o consistency in setting risk tolerances. Generally,

    initiatives designed to manage the Banks reputational

    risks relating to GAC were not necessarily the same asthose that would help countries take on calculated devel-

    opment risks.

    Wa deece s pase 1 mak a W?

    GAC implementation has involved considerable eorts

    by Bank operational sta, who reported almost universal

    commitment to the strategys objectives. While some proj-

    ects and country programs benetted directly rom Phase

    1 support (or example, through country governance and

    anticorruption or CGAC processes and Governance Part-

    nership Facility nancing), many did not. Bank teams

    continue to ace operational hurdles in helping countries

    systematically address the types o deep-seated governance

    challenges noted above. o help overcome these hurdles,

    the Bank needs to revisit key elements o the 2007 strategy

    and implementation plan.

    Box A CoMBInInG ThE DEMAnD SIDE AnD SuPPly SIDE In loCAl GovErnAnCE InITIATIvES

    Es sehe he dead ad sy sde eace, acay a he ca ee, ca be ayec. Bd esss eae cy-de deee ad deceaza es, ca

    eace aes seea ces hae cbed sca ad caacy-bd s ca exec-

    es ad he cses wh aca asaecy eases. these wee eded dee ca s-s ha ca eecey ad accaby ee ca sece deey eeds.

    Bangladeshs Local Government Support Program has sh ewe s wes e eehh a awde a dsc-based s. the a des dsceay ases ad

    caacy-bd s 4,500 Union Parishads. i eys a accaby aewk based dsc-ee ess e ad , asaecy eases, ad ads. t dae, has heed cee

    e 12,000 aa ads, a eay 50,000 ese, ad s 500 ca-ee ee ea sesss.

    Cambodias Rural Inrastructure and Local Governance Project sed deceazed ad aca-y cesses, as we as ac y bc ds a he ce sangkatee. the jec ses

    a as eh aaee ebse he css ce-ee eses, ad heeby aws heBak chae ds hh Cabdas basc eeea syse whe shed d-cay sks. t dae, has cbed he deee 1,800 a schees, a ew a ads ad

    bdes, ad se sca seces. AspartofGuatemalas public fnancial management reorms, a ew aewk ca aca

    aaee (SiAmuni) was eeed e ha 200 caes e bh ececyad asaecy. i aae, a cze-eed a, Consulta Ciudadana, was esabshed e se-edy acas acae access ad eea cex aca es. take ehe, hese

    eases hae eabed czes access a ab ca ee aca ad ceecesses. Adda dead-sde a es hae bee ached ewe czes, se wh

    exessed dsc wh he qay, accessby, ceheseess, accacy, ad cssecy scaa.

    Source: iEg esk eew a c case ses.

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    6 | World Bank Country-Level Engagement on Governance and Anticorruption

    reeace a Aaeess des

    Te 2007 GAC strategy represented an important step in

    rearming the Banks longstanding commitment to helping

    develop eective and accountable states. Te strategys objec-

    tives were highly relevant to the needs and goals o countries,

    and it benetted rom sustained support rom the Banks top

    management. Even so, the strategy could have addressed the

    mixed record o the Banks public sector reorm and relatedbusiness lines, which needed strengthening. Also, while it

    promoted GAC as everybodys business, the strategy de-

    ned the agenda too loosely to allow or priority-setting.

    Te Phase 1 implementation plan was ocused on the Banks

    own capacities and resources, its reputation as a development

    partner, and its duciary risks (in investment projects). It was

    based on the premise that a lack o commitment and capacity

    o Bank sta posed binding constraints on the achievement

    o GAC objectives. Te plan lacked a results chain and clearly

    communicated implementation targets. As a result, by the

    end o its third year, its original goal o making systematic

    and time-boundimprovements in the GAC responsiveness o

    operations was no longer widely recognized by key sta.

    Phase 1 eorts needed to more concretely ocus on pressing

    strategic and substantive issues acing GAC reormers in coun-

    tries. For instance, what lessons could countries draw rom the

    200809 global nancial crisis or corporate governance and

    the integrity o their nancial systems? How could public sec-

    tor reorms be tailored to meet the particular needs o conict-

    aected states? How could development partners help reorm-

    ers address deep-seated problems o systemic corruption? Te

    GAC One-Year and Second-Year Progress Reports acknowl-

    edged that the Bank had intended to ocus on such issues.

    ieea

    GAC implementation involved the provision o guidance

    and the delivery o support to Bank teams as well as the im-

    plementation o risk management measures and controls.

    GAC Guidance. Guidance materials issued over the FY08

    10 period concentrated on GAC-in-projects issues. More

    emphasis was given to managing duciary risks on trans-

    actions on investment projects than to proposing practical

    solutions or deepening the use o country systems. GAC

    guidance in the roads sector ocused on managing pro-

    curement risks rather than strengthening sector institu-

    tions overall. GAC-in-education eorts appropriately high-

    lighted the importance o measuring sector incentives, butwere less concerned with operational solutions. Consider-

    able attention was given to multistakeholder engagement,

    although more clarity was needed on the trade-os or the

    Bank between helping to create space or non-state actors

    (or example, through transparency measures) and actively

    motivating demand-side pressures. Te Banks ramework

    or political economy analysis appropriately emphasized

    ormal and inormal institutions. Yet, the guidance in this

    area would have been more relevant had it more clearly

    dened what constitutes good institutional t to country

    realities, addressed the political economy o aid, and rec-

    ommended rules or disclosure o sensitive analyses.

    Deivey Suppt. Emphasis on internal communica-

    tions and training workshops paid o: 63 percent o re-

    spondents to IEGs sta survey were amiliar with the 2007

    GAC strategy. While learning activities ocused on GAC-

    in-projects and country accountability institutions, GAC-

    in-sectors was not given adequate attention. Te gener-

    ally low sta ratings on the relevance o specic guidance

    materials and tools were also reected in low utilization

    rates. Te GAC implementation plan could have been bet-

    ter exploited as an opportunity to prioritize and coordinate

    learning activities.

    Beyond access to guidance inormation, relatively ew sta

    reported receiving tangible support. For those that did,

    Phase 1 support varied in terms o its value added to GAC

    responsiveness o operations. Sta elt that Bank manage-

    ment could have done more to help them address imple-

    mentation challenges, and sought more clarity on risk tol-

    erances or Bank engagement in dierent settings as well as

    streamlining o risk reviews on investment projects. For ex-

    ample, the perceived risk o complaints to the Integrity Vice

    Presidency and ensuing investigations discouraged the use

    o country systemsa key GAC principleand encouragedthe ring-encing o investment projects.

    Bank Cnts n Aid Acatin and opeatina risks.

    Te Banks aid allocation procedures represented a critical

    element o its controls ramework. Since the launch o the

    GAC strategy, the Bank has continued to use governance

    perormance as a key criterion or allocating concessional re-

    sources across countries, and it has remained the most selec-

    tive development agency. Over the entire period o review,

    improvements in governance scores on the Country Policy

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    Executive Summary | 7

    and Institutional Assessment were associated with increases

    in International Development Association (IDA) commit-

    ments and disbursements. Yet, Bank ows to International

    Bank or Reconstruction and Development (IBRD)-eligible

    countries were relatively less selective in terms o country

    governance perormance. Also, the relationship between

    governance perormance and IDA disbursements was aect-

    edsometimes negativelyby the mix o nancial instru-

    ments in country portolios, including the use o develop-ment policy lending. Tis ndingtaken together with the

    above-mentioned strengths o development policy lending

    points to the need or clear guidance on instrument choice.

    Tis point is urther amplied by the evaluations nding

    that the risk management intensity o Bank operations was

    associated more with the choice o instrument than the risk

    prole o an individual operation. Relevant risk manage-

    ment measures used in a given project included links to

    economic and sector work, governance and anticorruption

    plans, supplemental supervision, grievance mechanisms,

    and disclosure measures. Regression analysis ound that riskmanagement intensitydened as the total number o rel-

    evant risk management measures used in a single project

    diered signicantly by the type o lending instrument used

    (Figure B). When controlling or other actors, the level o

    nancial management and procurement risk was not sig-

    nicantly associated with risk management intensity.

    Te result was in part explained by the distinct operational

    controls used or investment loans and development policy

    loans, even though distinctions between the two instru-

    ments have become less pronounced. Reinorced by the

    transaction-level emphasis o GAC-in-projects guidance,

    the layers and complexity o risk reviews or investment

    lending continued to dier markedly rom those or devel-

    opment policy lending. Tese eorts strengthened controls

    on raud and corruption risks in Bank investment projects,

    but did not emphasize systems-levelrisks that aect all in-

    struments (including development policy loans). Te re-

    cently introduced Operational Risk Assessment Framework

    (ORAF) does not address this issue. Looking orward, an

    updated methodology or review osystems-levelrisks could

    be useully applied across nancial instruments (including

    the anticipated Program or Results instrument) and would

    ensure a more consistent risk management approach.

    icees

    An important aspect o GAC implementation was its incen-

    tive ramework or change management. Tree actors that a-

    ected incentives during Phase 1 warrant continued attention:

    Financing GAC Impementatin. Te 2007 strategy did

    not speciy what it was adding to the Banks considerable

    body o work on governance. Instead, the Phase 1 imple-

    mentation plan identied a set o GAC change initiatives

    or which it sought additional unding. It did not seek to

    rst align the Banks existing and already growing base

    budget unding or governance work with new GAC priori-

    ties. Rather, rom scal 2008 onward, the GAC strategy was

    resourced at the margin through incremental Bank budget

    and donor unds.

    Te Phase 1 plan earmarked a total o $119 million or GAC

    implementation, consisting o $54 million in Bank budget

    increments allocated or the FY0811 period and $65 mil-

    lion in donor unds allocated or the FY0912 period under

    the largely Bank-executed Governance Partnership Facility

    trust und. Incremental budget allocations gave priority to

    the Integrity Vice Presidency and Regional vice presidential

    units (VPUs), in particular Arica. Designed to jump-start

    innovation within the Bank and promote GAC as every-

    bodys business, the Governance Partnership Facility had

    approved 94 grants, totaling $65 million as o December

    2010. Te overwhelming majority o these grants was ad-

    ministered through public sector management units in the

    Banks Poverty Reduction and Economic Management Net-work (PREM), and largely supported country-level eorts,

    mostly in Arica (Figure C).

    At a time when Bank spending on governance work was al-

    ready large and growing (increasing 21 percent rom $140

    million in FY04 to $169 million in FY10), these parallel

    arrangements did not achieve their incentive objectives.

    First, the intended eect o Bank budget incrementsto

    increase Regional VPU spending on governance work

    was muted. Due to the ungibility o resources, Regional

    VPU spending on governance work over FY0810 in-

    creased by $9.6 million less than anticipated. Te remain-

    der o these increments was deployed away rom the gov-

    ge 2.1

    Facts Assciated wit risk

    Maagemet Itesit f Bak

    opeatis

    Source: IEG desk review. Figure shows marginal efects

    (Appendix E, Table E.16b).

    FIGurE B

    Eastern and Central Asia Region

    South Asia Region

    Analysis of Formal Institutions

    Analysis of Informal Institutions

    Risk Exposure

    PREM Network

    FPD Network

    Development Policy Loan

    3.02.01.0

    0.7

    2.0

    2.2

    2.4

    2.6

    01.02.0

    2.0

    1.3

    1.6

    3.0

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    8 | World Bank Country-Level Engagement on Governance and Anticorruption

    ernance priorities identied in the implementation plan.

    Second, the distinct Governance Partnership Facility al-

    location procedurescompetitive selection by a Bank-do-

    nor committeewere outside the Banks budget process

    and did not systematically identiy innovative eorts. Tis

    caused rustration or some operational units due to theperceived ailure to clearly justiy Governance Partner-

    ship Facility decisions and to consider the priorities o the

    country and the VPU. Tird, incremental nancing was

    not systematically linked to incremental GAC activities.

    Even though Governance Partnership Facility reporting

    on the use o unds was systematic, overall reporting on

    GAC results lacked inormation on activities nanced

    through incremental Bank budget resources. Generally,

    corporate reporting on GAC implementation ocused

    more on Bank inputs than on the quality o operations and

    country governance perormance.Dedicated GAC Stang. Phase 1 nancing enabled the

    recruitment o about 64 new and redeployed positions,

    including several dedicated GAC personnel. Eorts to

    ormally establish competencies or this GAC stream risk

    creating overlaps with well-established competencies or

    public sector specialists and, in some cases, duciary and

    social development sta. A separate GAC cadre is not likely

    to be sustainable without a realignment o some network

    and central units.

    Cdinatin and Accuntabiity. Te GAC Council

    served more as an inormation-sharing orum than a de-

    cision-making body. Council meetings, which were regu-

    larly attended by a large number o nonmembers, usually

    involved presentations by Bank units showcasing their e-

    orts. Tese presentations would have beneted rom criti-cal review o what was working and what was not. Other

    specialized GAC arrangements, such as program secretari-

    ats housed in the PREM Anchor and GAC ocal points in

    Regions and networks, also ensured that GAC received con-

    tinuous management attention. However, operational sta

    reported that these arrangements could have been more rel-

    evant to their work.

    receas

    Te planned second phase o GAC can more ully deliver

    on its potential by ocusing on developing operational solu-

    tions to meet the challenge o helping build country gov-

    ernance capacities. Te ndings o this evaluation point to

    ve sets o actions:

    Focus on helping countries make tangible and time-

    bound governance improvements, while acknowledging

    and seeking to resolve trade-os between:

    CommittingBanksupportforinstitutionbuildingover

    the long term andensuring accountability or results

    ge 2.1Acati f Geace Patesip Faciit Gats b Wd Bak Sect uits

    Sources: Operations Portal; Governance Partnership Facility Secretariat, as o December 2010.

    FIGurE C

    Public Sector

    $8.1 (N = 7)

    $28.6 (N = 40)

    $6.9 (N = 11)

    $3.4 (N = 7)

    $3.1 (N = 3)

    $2.4 (N = 4)

    $2.0 (N = 3)$1.8 (N = 3)

    $1.8 (N = 3)

    $1.0 (N = 2)

    $0.9 (N = 3)

    $0.9 (N = 2)

    $0.8 (N = 1)

    $0.6 (N = 2)

    $0.5 (N = 1)

    $0.5 (N = 1)

    $0.5 (N = 1)

    $0.5 (N = 1)

    $0.5 (N = 1)

    $0.4 (N = 1)

    $0.2 (N = 1)

    0 5 10 15 20 25 30

    Country Services Panel

    Social Development

    Social Protection

    Others

    Operational ServicesWater

    Financial Management

    Private Sector Development

    Economic Policy

    Agriculture & Rural Dev.

    Procurement

    Poverty Reduction

    Urban Development

    Human Development

    Education

    Communications

    Health, Nutrition & Population

    Econ Policy & Poverty Reduction

    Infrastructure

    Econ Policy & Public Sector

    Amount in $ million (no. of grants)

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    Executive Summary | 9

    (or example, in service delivery) in the short term.

    Supportingsystem-widepublicsectorreformsandsup-

    porting selective public management improvements in

    priority service delivery sectors.

    Helping governments respond to demand-side pres-

    sures anddirectly engaging non-state actors in order to

    motivate demand-side pressures.

    Upgradingofcountrysystemsthroughtheirdeliberate

    use andsaeguarding Bank unds rom abuse.

    Update the Banks approach to institutional strengthen-

    ing by:

    Leveraging innovations innancial instruments and

    building on lessons learned to strengthen business

    lines that warrant more immediate attentioncivil

    service pay reorm (particularly in ragile states); pub-

    lic management support or basic service delivery and

    the investment climate; public nancial management

    o natural resource rents; and civil society capacitybuilding.

    StrengtheningBank-countrydialogue,primarilythrough

    better integration o political economy analysis into stan-

    dard Bank economic and sector work (and less through

    the creation o condential, ree-standing political econ-

    omy analysis products).

    Adapting actionable governance indicatorsmore sys-

    tematically to project results rameworks.

    Clariy the Banks zero tolerance stance on corruption

    and improve operational controls by:

    Developing a harmonized approach to reviewing and

    managing systems-level duciary and GAC risks across

    instrumentsand not simply transaction-level risks in in-

    vestment projects. Te approach should provide or addi-

    tional due diligence on operations with specializedrisks.

    Providingguidancetooperationalteamsontheappro-

    priate use o dierent Bank nancial instruments in di-

    erent governance settings, consistent with the institu-

    tions overall risk appetite.

    Consistentlydeningrisktolerancesforthelevelsand

    composition o lending as well as the use o country sys-

    tems in dierent settings (or example, through lending

    scenarios) so that expectations o governance peror-

    mance are clearly understood by country stakeholders

    and the Banks shareholders.

    Clariy roles and accountabilities or setting GAC stra-

    tegic priorities:

    At the country level, Bank country strategies should

    continue to serve as the primary mechanisms or re-ecting the priorities and needs o clients on GAC is-

    sues. Donor-unded initiatives need to be appropriately

    aligned.

    AttheVPUlevel,GACworkplansshouldbeinformed

    by demand in partner countries and should set priori-

    ties or overall resources useboth Bank budgets and

    trust unds. In keeping with Bank policies on the inte-

    gration o trust und allocations with the budget pro-

    cess, decisions on allocations o trust unds to GAC

    activities should involve line management in VPUs.

    Atthecorporatelevel,theGACCouncilshouldfocuson institutionwide issues and risks, and on benchmark-

    ing the GAC responsiveness o Bank operations.

    Align GAC implementation arrangements with Bank ad-

    ministrative and operational processes by:

    Consolidating current fragmented nancing ar-

    rangements (that is, separate Bank budget and trust

    fund allocations) while improving monitoring of

    GAC activities.

    Rather than creating a separate cadre ofGAC spe-

    cialists, applying GAC competencies across existing

    Bank networks and career streams, and allow trans-

    erability o GAC-competent sta across networks.

    Streamlining specializedGAC institutionalarrange-

    ments with a view to empowering line managers in

    VPUs to achieve GAC objectives.

    Supportingincreasedappliedresearchonwhatworksin

    various GAC areas.

    Developingaresultsframeworkthatincludesbaseline

    indicators o Bank and country-level perormance, sets

    targets, and integrates monitoring o GAC responsive-

    ness into standard portolio monitoring.

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    Management Response | 1

    Putting the rept in Cntext.Helping countries in theireorts to make governance improvements and strengthen

    institutions is an important element o the Banks gover-

    nance and anticorruption (GAC) strategy, and Management

    welcomes the opportunity to comment on the Independent

    Evaluation Group (IEG) evaluation o this work. Te re-

    ports endorsement o the high, and continuing, strategic

    relevance o GAC goals and objectives, and its recognition

    o strong top-level management support, resonate, as do

    early ndings such as that the Bank is supporting country

    systems strengthening in three times as many countries in

    FY 0810 as it did in FY 0407. Management also agrees

    with the evaluation that while the World Bank continuesto support good governance objectives in virtually every

    country where it has operations, there are still important

    opportunities that can be seized.

    However it is also important to underscore that these country

    actions are only part o a broader GAC strategy that the IEG

    report does not cover. Tis broader GAC work includes key

    institutionwide and partnership initiatives, such as strength-

    ening the Banks corporate investigations and sanctions re-

    gimes, revitalizing the World Bank Institute (WBI), support-

    ing global programs such as that on Stolen Assets Recovery

    (StAR), and undertaking path breaking reorms to make theWorld Banks operations and research more open, transpar-

    ent and accountable. In reading the IEG report on country

    work it is important not to lose sight o this larger gover-

    nance and anticorruption work program, or to sell short the

    very real progress the World Bank has made on this broader

    agenda. It is particularly important, as the IEG Report ac-

    knowledges, to emphasize that the World Bank has taken

    great strides, including implementing all recommendations

    o the Volcker Report, reorming sanctions and debarment

    proceedings, strengthening prevention work and scaling up

    the activities o the Integrity Vice Presidency, to secure its

    own investment unding rom raud and corruption.

    The Fcus the rept: The Cunty Cmpnent

    GAC. Te ocused topic o the IEG evaluationhow theBank engages with countries to assist them in addressing

    their own governance issuesis perhaps the most complex

    and challenging sphere o development and one with which

    bilateral agencies and international institutions are all com-

    ing to grips. Tere are ew quick xes in this work and many

    competing pressures. As the 2011 World Development Re-

    portpoints out, institution building requires a 20 year time

    horizon, but citizens have needs or government servicesnow. Tis evaluation covers the rst three years o GAC

    implementation (the average operation or country strategy

    examined in the evaluation is less than two years in), and

    there is much still to do in GAC and much to build on rom

    the evaluation. Tere are also obvious limits to what can be

    achieved in such a short time in what amounts to a major

    institutional culture change. Tat said, Management agrees

    with many o the IEG ndings. While it does have areas o

    disagreement, set out below, it will use the IEG evaluation,

    along with other lessons o experience, to help update the

    GAC strategy. In particular, Management will implement

    IEGs recommendations in three areas: stronger supportor country institutional strengthening; an improved risk

    ramework; and a stronger results ramework, where IEGs

    work provides valuable baseline data.

    Stuctue the Management respnse. Te Manage-

    ment Response rst reviews signicant progress in GAC

    strategy areas not covered in the IEG evaluation. Next it sets

    out the outlines o where we want to go with the next phase

    o the GAC strategy, taking on board the learning to date,

    including rom IEG. It then sets out some important areas

    o agreement with the evaluation beore discussing areas

    or clarication and issues on which Management does notagree. It ends with comments on IEGs recommendations,

    the overall thrust o which Management supports. Te ull

    draf Management Action Record is attached as an annex.

    te Baks Bae Saec Eaee

    geace a Ac

    In addition to the Banks country level engagementthe

    subject o this evaluation, Management would like to high-

    light notable achievements in the Banks broader strategic

    engagement on GAC that the evaluation does not address

    and that are highly relevant not only to the role the Bankhas played on the global stage to drive initiatives on gov-

    ernance and anticorruption, but to its own duciary due

    diligence. It is ironic that the Report nds ault with the

    Bank or spending too much time ocusing on ring-encing

    and protecting its own projects rom corruption. Tis is not

    something we should apologize or.

    Broader GAC eorts not covered by the IEG Report have

    ranged rom a strengthening o the Banks corporate in-

    vestigations and sanctions regimes, ollowing the Volcker

    maaee resse

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    12 | World Bank Country-Level Engagement on Governance and Anticorruption

    panel report; renewal o the WBI; support to global pro-

    grams such as that on StAR; to groundbreaking work to

    make the World Banks operations and research more open,

    transparent and accountable. Tese eorts have brought

    real achievements such as:

    Mobilizing collective action on global governance

    issuesincluding supportingthe Extractive Industries

    ransparency Initiative (EII), the Medicines rans-

    parency Alliance (MeA), the Construction Sector

    ransparency Initiative (CoS), the Program on For-

    ests and the Forest Law Enorcement and Governance

    partnership (PROFOR-FLEG), the Global Program on

    Fisheries (PROFISH), and the Global Roads Integrity

    Initiative.

    Bringing together new partners to tackle global

    threats to good governance and inuencing the global

    policy agendaincluding launching the International

    Corruption Hunters Alliance (ICHA); partnering with

    INERPOL, the United Nations Oce on Drugs and

    Crime (UNODC), the World Customs Organization,and the Secretariat o the Convention on Internation-

    al rade in Endangered Species (CIES), to establish

    the International Consortium or Combating Wildlie

    Crime (ICCWC); and launching the Stolen Assets Re-

    covery (StAR) initiative, endorsed by the G-20 and the

    United States Senate Permanent Subcommittee on In-

    vestigations in its report, Keeping Foreign Corruption

    Out o the United States.

    Developing and implementing policies to apply the

    transparency principle to its own activities and make

    the World Bank Group a global transparency leaderincluding through a new Access to Inormation policy;an Open Data initiative enabling ree access to develop-

    ment data or researchers, students, development practi-

    tioners and others across the globe; and the publication

    o Implementation Status and Results (ISR) reports, a

    key tool or reporting on the implementation peror-

    mance and results in all Bank-supported operations.

    Enabling concerted anticorruption eforts across in-

    ternational institutionsincluding signing with other

    leading multilateral development banks (MDBs) an

    agreement to cross-debar rms and individuals ound

    to have engaged in wrongdoing in MDB-nanced de-

    velopment projects.

    Expanding investigations and sanctions activity

    concluding 553 external and internal investigations

    since 2008; generating close to 200 combined sanctions

    applications and debarments, and making over 150 re-

    errals to national authorities.

    Implementing the Volcker recommendations and

    scaling up the Integrity Vice Presidencys preven-

    tative workincluding building precautions into 75

    high-risk operations at the design and implementation

    phases during FY1011 through direct work with task

    teams; inputting Integrity Vice Presidencyinormation

    on country-level risks into Country Assistance Strategy

    (CAS) discussions; undertaking thematic assessments

    o risks and lessons learned on preventive measures

    at the country, instrument or sector level such as the

    Global Roads Review; and building country capacityon the ground by providing hands-on practical applica-

    tion training to over 2700 ocials representing PIUs,

    national audit institutions, anticorruption authorities,

    and Bank sta. By largely excluding Integrity Vice Pres-

    idencys preventive work rom its evaluation, IEG has

    missed an important aspect o GAC implementation.

    m wa gAC S

    ua e gAC Sae

    Te GAC strategy and implementation plan (IP) were de-

    signed to be rened over time on the basis o experience.Indeed given the disappointing trends in governance over

    the decade leading up to the strategy and the need or new

    approaches, the IP was deliberately set out as a change

    management strategy, requiring continuous adaptation and

    learning by doing. Te IEG evaluation is useul in that re-

    gard and in the next phase o the Banks GAC eorts, Man-

    agement will place particular emphasis on several areas

    highlighted by IEG. Tese include: rening how the Bank

    engages with countries to strengthen institutions, while

    simultaneously ensuring that International Bank or Re-

    construction and Development (IBRD) and International

    Development Association (IDA) resources are adequatelyprotected, including through strong duciary support;

    urther developing a ramework or assessing risks and re-

    wards to help guide operational decisions; and setting out

    an overall results ramework so that over the next ve years,

    Management and the Board will have a clear idea o what

    has and has not been achieved.

    Management will remain ambitious in its support to coun-

    tries. It must also, however, be realistic about its capabil-

    ity to inuence in this challenging reorm arena, given the

    long-term nature o institutional change in the GAC con-

    text and the centrality o country ownership.

    Aeas Aeee

    Te evaluations endorsement o the high (and continuing)

    strategic relevance o GAC goals and objectives, and its

    recognition o strong top level management support, is en-

    couraging. Experience has shown that strong and continu-

    ing senior management support is essential to any change

    management eort. Management is pleased that the evalu-

    ation nds that the Bank is supporting country systems

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    Management Response | 13

    strengthening in three times as many countries in FY 0810

    as it did in FY 0407. Tis nding is important, as the GAC

    strategy and IP stress that stronger country systems are

    central to helping countries develop into ully accountable

    states. Management also welcomes the nding that country

    teams have sustained country dialogue on governance and

    anticorruption issues. It is this combination o sustained

    dialogue and support or country systems that is likely to

    result in long-term gains in governance and anticorrup-tion. Management also notes that important improvements

    were recorded, too, in countries with weaker institutional

    capacities: the proportion using country systems (nancial

    management, procurement, personnel) increased rom 27

    percent pre-GAC to 41 percent post-GAC.

    Management agrees with IEG that GAC progress has allen

    short in sectors, relative to overall GAC in projects or in

    country strategies. Management also agrees that, rather

    than promoting a signicant separate cadre o GAC spe-

    cialists, there is a need or more general GAC competency

    across sectors and is now working in that direction. Man-agement also agrees that more work is needed on demand-

    side measures, but would have appreciated more analysis by

    IEG on what works, where, and why. As noted above, Man-

    agement agrees on the need to introduce a stronger results

    ramework or GAC and to work more comprehensively on

    risk issues.

    Se Aeas maaee Cce

    While there are some broad areas o agreement, Manage-

    ment notes its concerns about the methodological approach

    and the quality o some o the analysis. Tree o these areas

    o concern include: (i) the raming o the goals Manage-

    ment set out in the GAC IP; (ii) empirical methods; and

    (iii) and the possible interpretation o ndings related to

    Development Policy Lending (DPLs).

    Managements Intentins.IEG evaluates the IP against anobjective o systematic improvement in the way the Bank

    engaged on governance in all countries and all projects

    over a three-year period. But this premise is aulty. Man-

    agements goals were much more modest. IP implementa-

    tion was designed as a change management strategy that

    sought to strengthen sta awareness and capacity, build

    tools, and generate good practice in selected areaslearnwhat works, iterate, and scale up over time. Management

    has been explicit and consistent over time in describing

    GAC implementation as a learning-oriented, participatory,

    change management process. Tus in 2007 the GAC Imple-

    mentation Plan noted: Te implementation o the GAC

    agenda will be a long-term eort. As the [initial] year-long

    learning-by-doing process unolds, the medium-term chal-

    lenges and actions will become clearerand will be detailed

    in implementation progress report[(s) to the Board.]

    Given this approach, Management believes that, the eval-

    uation missed an opportunity or learning about how

    Management could strengthen its change management

    approachBox 1 provides select details on one aspect o

    this concernnamely the missed opportunity to evaluate

    the Banks agship GAC in country-program eorts. It is

    Managements continued view that when there are substan-

    tial disagreements between IEG and Management at the

    stage o the approach paper, more eort should be made toresolve those dierences prior to embarking on the evalu-

    ation.

    Empiica methds. Besides the sampling issue above,

    Management believes some o the evaluations ndings

    are based on limitations to the analytical ramework and

    econometric work that are not suciently acknowledged in

    the evaluation. One concern worth noting is that while a

    theme o the report is the lack o systematic progress on

    GAC-related inputs and outputs, in comparing pre-GAC

    to post-GAC CASs and projects, in general, the post-

    GAC sample seems to be o too early a vintage (on av-erage in operation only a year and a hal afer the IP was

    nalized) to make a signicant determination as to GAC

    responsiveness. Indeed, much o the guidance developed in

    the IP years is just now being rolled out and tested in opera-

    tions. Furthermore, due to the short implementation time-

    period covered, data capturing the extent to which projects

    and CASs are implementing GAC measures are much more

    requently censored (statistically, data lef out because the

    results are not yet known) in the post-GAC period, which

    could potentially bias results. Finally, Management is con-

    cerned that various passages in the evaluation discuss spe-

    cic empirical ndings in terms that imply causality (orexample, Te use o ast-disbursing DPLs increased the

    likelihood that countrieseven when they had poorer gov-

    ernancewould receive a ow o IDA unds paragraph

    5.4). o avoid possibly misinterpretation, Management

    welcomes IEGs disclaimer that [t]his evaluation does not

    assert causality between variables; hence, it is not the pur-

    pose to analyze the impact o any specic variables on

    GAC responsiveness.

    Caifcatins n DPls. First, Management would notethat IDA ows are signicantly and positively related to

    governance perormance including in countries with DPLs.Tis point does not come out clearly in the evaluation. Sec-

    ond, Management strongly believes that the evidence o

    experience shows that DPLs (or Development Policy Oper-

    ationsDPOsincluding credits and grants to IDA coun-

    tries) have proven their useulness in weaker governance

    environments. Te DPO process includes the relevant tests

    o country commitment, institutional capacity, and du-

    ciary environment. Policy changes supported by DPOs are

    ofen important elements in improving governance. Tird,

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    Management notes that the number o risk reviews is not

    a good indication o the quality o risk review. All DPOs

    have a high level o Management review and control mech-

    anisms are robust. In June 2010, the Internal Audit Depart-

    ment completed an audit o Bank processes or managing

    DPOs and gave those processes their highest rating (Sat-

    isactory). Te audit states: Our overall opinion is that

    governance, risk management and control processes overthe Banks management o DPOs were satisactory. Tese

    processes were adequate and eective to provide reasonable

    assurance regarding the operation o key controls.

    receas

    While Management has some concerns about the evaluations

    ramework and the interpretation o some ndings, Manage-

    ment welcomes the Reports recommendations, which ocus

    on developing operational solutions to meet the challenge

    o helping countries build country governance capabilities.

    While noting that achievements to date represent a substan-tial strengthening in the Banks GAC eorts, Management

    recognizes that there is scope or continued improvement,

    including in the way the Bank engages with countries on

    GAC issues. As noted above, Management will draw on IEGs

    recommendations in its update o the GAC strategy.

    In broad terms, Management endorses the recommenda-

    tions, and they will useully inorm Management as it renes

    and adapts its strategic approach to supporting countries

    on governance and anticorruption. Specically, the updat-

    ed strategy will draw on IEG recommendations with regard

    to supporting countries in strengthening country systems

    and institutions, guidance to sta on risks, and a more ro-

    bust results ramework consistent with the next phase o

    GAC support. As noted in the attached Management Ac-

    tion Record (MAR), though, there are some dierences in

    view on specic issues and approaches. Management also

    highlights that some areas or improvement are within the

    Banks direct control (e.g., stronger results rameworks in

    projects), whereas others are more complex (e.g., attempt-

    ing to inuence a range o critical and contested variables atthe country level to eect governance reorms).

    14 | World Bank Country-Level Engagement on Governance and Anticorruption

    Box 1 MISSED oPPorTunITy To EvAluATE GAC In CounTry-ProGrAM FlAGShIP EFForTS

    maaees chae aaee aach sehe gAC cy as has bee dey

    ad ewe eas s ced gAC asea. ths e ceeded a hese ses:

    In2007,evenpriortotheIP,Managementsoughttocreateaninnovationfundforcommittedcountryteamsha wad qay as gAC asea. the es -d geace pae-

    sh acy (gp)sed by he ued Kd, he neheads ad nwaycae sea Seebe 2008.

    Inearly2008,toprimethepumpinadvanceoftheGPF,ManagementinvitedRegionalVicePresidencies

    (rvps) dey cy as he scaed- gAC e; 27 as wee deed, ad each wasded wh des seed ey (a bde cs $2.7 , a aeae $100,000).

    WhentheGPFcameonstream,itwasopenedtoallcountryteams(notonlythe27initiallyidentiedbyrvps). the gp acaed esces ceey, wh s decss ade he bass he qay -sas ad he desaed ce he aca cy eas.

    Eighteenteamswereselectedtoreceivetrulysignicantsupport,anaverageof$2million,forimplementa- he cy as. Csse wh s b- aach, maaee ews he ehee

    eas seeced by he gp be he fashs s gAC--cy as e (a bde cs $36).

    uaey, ess ha e-hd iEgs eae sae was daw he fash ehee. oe w-

    hds was daw he a se as ha eceed ey des seed ey, b sbseqey dd ee he gps ess qay ad ce, ad hs dd hae access scay scaed-esces.

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    Management Response | 15

    Management Action Record

    Focus on helping countries make tangible and time-bound

    governance improvements, we ackwe a seek

    ese ae-s bewee:

    CommittingBanksupportforinstitutionbuildingoverthelong

    e andes accab ess ( exae, se-

    ce ee, bc aca aaee, ea) e

    s e;

    Supporting systemwidepublicsectorreforms and s

    seece bc aaee ees sece

    ee secs;

    Helpinggovernments respond todemand-side pressuresand

    ec ea -sae acs e ae ea-

    se esses;

    Upgradingofcountrysystemsthroughtheirdeliberateuseand

    saea Bak s abse.

    Update the Banks approach to institutional strengthening by: Leveraginginnovationsinnancialinstrumentsandbuildingon

    esss eae see bsess es a waa e

    eae aec sece a e (aca

    ae saes); bc aaee s basc sece e-

    e a e ese cae; bc aca aaee

    aa esce es; a c sce caac b;

    StrengtheningBank-countrydialogueprimarilythroughbetter

    ea ca ec aass saa Bak ec-

    c a sec wk (a ess e cea c-

    ea, ee-sa ca ec aass cs); a

    Adaptactionablegovernanceindicatorsmoresystematicallyto

    jec ess aewks.

    Agreed: maaee es a e s ecea s a-

    ea cae; e 2011 Wdr sesses a 20 ea e z

    s b, we ecz a czes ae e-

    ae ees. decss ea ae-s ca be ae a c-

    ee a ce w Bak caae aaae. te a

    ee eceas a ea ae-s; e aeaes

    eac case a be ceea.

    maaee eee cs :

    Articulateitsapproachtoupstreampublicsectorreforms(those

    cse ce ee cs a sses) a w-

    sea es (wc cs sece ee) e cex

    gACii, be scsse w Exece decs e sec

    Qae y 2012.

    Astrengthenedapproachtosupportingdemand-sidemeasures

    w be se a aex e gACii sae.

    Continue and deepen work on supporting strengthening of

    c sses a ce a e eca

    Exece decs ess se c sses

    cee, aca aaee, a jec aaee

    eea.

    maaee ca c e-b acs b ces.

    maaee es c s ces a ae c-

    we e-b saees e eace a w e-

    a s as a gAC .

    Partially Agreed. maaee s ee a ew ess-basee se a w ace e ee ess a

    e cca aeas se b iEg. maaee as eses e ca

    see c ae e e wesea

    se ca ec aass a c, sec a jec ee.

    hwee, maaee beees a c cex s cca, a

    whetherornottointegratepoliticaleconomyanalysisintoeconom-

    c a sec wk s a ecs a s be ake a e c

    ee. maaee aees a acabe eace cas

    s be se e sseaca ess aewks.

    maaee cs :

    Seek Boardapprovalfornew results-basedlending instrument

    (theProgramforResults)inFY2012.

    BuildingonguidelinescontainedinProblemDrivenGovernance

    a pca Ec Aass, bse Seebe 2009,

    maaee w ee e s as ecessa b w

    eae e ecs wee w se e s a -

    ace rea sa, w ae e eea c kwee.

    te ace s ca ec aass ae a

    cfc-aece saes w be sse e s a gACii.

    Developanddisseminateguidanceonusingactionablegovernance

    dcas jec ess aewks, ad he se-

    Management Action Record

    Maj Mitabe IEG recmmedatireqiig a respse

    Maagemet respse

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    Management Action Record

    16 | World Bank Country-Level Engagement on Governance and Anticorruption

    Management Action Record (continued)

    Maj Mitabe IEG recmmedatireqiig a respse

    IEG recmmedatis

    Clarify the Banks zero tolerance stance on corruption and im-prove operational controls by:

    Developingaharmonized aac eewa aa

    sses-ee ca a gAC sks acss sesa

    s asac-ee sks ese jecs. te a-

    ac s e e ece eas w spe-

    cializedsks.

    Providingguidancetooperationalteamsontheappropriateuse

    ee Bak aca ses ee eace

    ses, csse w e ss ea sk aee.

    Consistentlydeningrisktolerancesforthelevelsandcomposi-

    e as we as e se c sses ee

    ses ( exae, e sceas) s a exec-

    as eace eace ae cea es b

    c sakees a e Baks saees.

    ess ad dy as ecessay he cex ea gAC e-

    . maaee w dsseae dace he s ha gACii.

    Partially agreed. Managementhas aclearposition visa viszeroeace a w ake es ese s we es. i

    sa, maaees s s a we we ae aee

    c, we ae a ex-ae eace sk ( a s ec-

    ze a sc es ee ces ae e ke

    ece sc caees wc e Bak seeks aae as

    cse ze as ssbe), cbe w a ex-s ze eace

    we s sw a a, c e aeasace as c-

    ce. i sc ccsaces e Bak w awas a eewee

    ake ac aess e be.

    maaee as aees a e ae ssec sk be -

    creasedwhilecontinuingtopayattentiontotransactionsrisk.How -

    ever,Managementnotesthataharmonizedapproachtoassessing

    a aa sk s ea a esses s awas a

    eewee be e sae. C cex aes aea

    a exc ecss s be base e seccs c c-

    csaces.

    Wa s ss iEgs ecea s e cce ewa

    ess sk. maaee aazes sk aas exece eaa

    eee ces a as aea eeae acss c-

    cexs s ea b se a ae 70 ece maa

    Sasac (mS) bee aeae iEg as eas

    ae Saes (wee sks ae, cse, b e es sc-

    cess eas e be eseca ), 75 ece bee

    e idA ces, a 80 ece idA ces.

    maaee cs :

    Clarifyitspositiononzerotolerance, explainingagaintosta

    a eee s s a sk bsess a ee s wa,

    e a e a a, aaee e absece a

    a c Bak-se eas; e Bak ss

    bwes easabe assace a s ae se

    as ee; b e Bak as ze eace ce a c-

    s . maaee w se s ea c-

    cas a, e W Bak gs Ce rsk oce,

    e cex e gACii scsss.

    ReviewtheexperiencewithORAFaftertwoyears(notablyitsuse

    as ee eea e aaee eas b

    sk) a ake ajses as eee.

    Continuetodevelopitscomprehensiveapproachtoriskmanage-

    e eae eaa s ce ces, e

    ess ea e Ba, a e A Cee, e

    es ee sk aees a e eaces a

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    Management Action RecordManagement Action Record (continued)

    Maj Mitabe IEG recmmedatireqiig a respse

    IEG recmmedatis

    Management Response | 17

    Clarify roles and accountabilities for setting GAC strategic pri-

    orities:

    Atthecountrylevel,Bankcountrystrategiesshouldcontinueto

    see as e a ecass efec e es a

    ees ces gAC sses. d-e aes ee

    be aae ae.

    AttheVPUlevel,GACworkplansshouldbeinformedbydemand

    ae ces a s se es ea esces

    seb Bak bes a s s. i kee w Bak

    ces e ea s acas w e b-

    e cess, ecss acas s s gAC ac-

    es s e e aaee vce pesec us

    (vpus).

    Atthe corporatelevel,theGACCouncilshould focusoninsti-

    -we sses a sks, a becak e gAC e-

    sseess Bak eas.

    Align GAC implementation arrangements with Bank adminis-

    trative and operational processes by:

    Consolidatingcurrentfragmentednancingarrangements(that

    s, seaae Bak be a s acas) we -

    gAC aces.

    RatherthancreatingaseparatecadreofGACspecialists,apply-

    gAC ceeces acss exs Bak ewks a caee

    seas, a aw aseab gAC-cee sa acss

    ewks.

    StreamliningspecializedGACinstitutionalarrangementswitha

    ew ewe e aaes vpus acee gAC b-

    jeces.

    Supportingincreasedappliedresearchonwhatworksinvarious

    gAC aeas.

    Developingaresultsframeworkthatincludesbaselineindicators

    Bak a c-ee eace, ses aes, a e-

    aes GAC responsiveness saa

    .

    wc maaee ses ese a sk s ke w e-

    e ees, a e aa ieae rsk m

    re e W Bak gs Ce rsk oce.

    Partially agreed. maaee ccs w e ew a CASs a

    iSns be e a eas b wc ce eace sses ae

    ase a aesse. te Bak s ce e pas a Acca

    aeas ae. maaee aees a e gAC Cc

    s cs saec a swe sses.

    maaee s cce e ee ceae aa gAC

    wk as a e vpu ee. tee s a ae a ese w ce-

    ae a aa ask a w be e aa ae.

    maaee cs esce e gAC Cc, w a -

    e cease cs saec a swe sses, e

    cex gACii a w e e cex a -e gAC

    ae.

    Partially agreed. maaee aees a aca a cea e-

    ss aewk gACii s cca. gAC pase ii aca w a

    a cea Bak-we ess aewk, w easc e sec-

    aes wc w ce basee cas, a a c

    sse. maaee as aees e ace

    a gAC ceeces acss secs, a e ace

    ae eseac s ea a kwee aae-

    e.

    hwee, maaee s e ew a e aaes ae aea

    ewee acee gAC bjeces, a a e cee

    cess aca gAC ts es was eece a a-

    ae.

    maaee cs se :

    SetoutasnotedaboveaGACresultsframeworkandmonitoring

    sse e cex gACii.

    FinishongoingworkonGACcompetenciesandanassociated

    a a a e se b y13.

    Asnotedabove,theoversightandmanagementarrangements

    gACii w be ese.

    SetoutprioritiesforresearchinthecontextofGACIIandmonitor

    ess e cex ea gAC e.

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    18 | World Bank Country-Level Engagement on Governance and Anticorruption

    Caess Sa:

    Cee deee Eeceess (CodE)

    Te Committee on Development Eectiveness (CODE)

    considered the report entitled World Bank Country-

    Level Engagement on Governance and Anticorruption: An

    Evaluation o the 2007 Strategy and Implementation Plan

    (CODE2011-0044), prepared by the Independent Evalua-

    tion Group (IEG), together with the Draf Management Re-

    sponse (CODE2011-0046). Te Statement by the External

    Advisory Panel (CODE2011-0047/1) on the IEG report was

    distributed as a background document.

    Te Committee welcomed the timely discussion o the

    IEG evaluation assessing the 2007 Governance and Anti-

    corruption (GAC) strategy and the rst phase o its imple-

    mentation (FY0810). It appreciated Managements draf

    response and commitment to consider IEGs ndings and

    recommendations as inputs to the development o GAC

    Phase II, including in the areas o country institutional

    strengthening, risk management, and results measurement.

    Te Committee noted the complexity o GAC issues and

    the relevance o this evaluation in connection with ongo-

    ing work on the design o the new nancial instrumentProgram-or-Results; the need to look at implementation o

    the GAC strategy within the Bank and in partner countries;

    and the alignment o the GAC agenda with the Banks mod-

    ernization and internal reorm agendas.

    Members agreed that the evaluation provides a compre-

    hensive review o the Banks operational responsiveness to

    GAC issues in country operational aspects, sector programs

    and projects beore and afer the 2007 strategy. Notably,

    they were pleased with IEGs ndings that the Bank sup-

    ported institutional strengthening in three times as many

    countries in the scal 200810 period as it did in the s-

    cal 200407 period. But they also agreed with IEG that the

    Bank has to signicantly strengthen its eorts to work withclients to improve their governance systems going orward.

    As the Bank prepares or the next GAC phase, members

    encouraged Management to do more to urther support

    country-owned reorms, innovate approaches to institu-

    tional capacity building, and oster the demand or good

    governance while strengthening country dialogue. Tere

    were also comments on the importance o ocusing more

    on strengthening country systems, monitoring GAC re-

    sults, harmonizing risk management, and strengthening the

    understanding o the political economy context taking into

    account the Banks own analytical work as well as analysis

    prepared by others. With regard to resources to implementthe GAC strategy, comments were raised on integrating the

    allocation o trust unds to the Banks budget process, and

    to strengthen sta skills building internal GAC expertise

    across the institution.

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    Statement o the External Advisory Panel | 19

    Saee e Exea As pae

    Governance is a dening challenge o our era. Te Inde-

    pendent Evaluation Groups report, ocusing on the na-

    tional dimensions o the World Bank 2007 Governance and

    Anticorruption (GAC) strategy, is thereore o global im-

    portance. We welcome the serious and detailed comments

    o management in response to the draf