world summit on the information society (wsis) un desa’s ... · development status of all 193 un...
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Division for Public Institutions &
Digital Government, United Nations
Department of Economic and Social Affairs
World Summit on the Information Society (WSIS)
UN DESA’s Facilitation of Action Lines C1, C7, C11
Wai-Min KwokSenior Governance and Public Administration Officer
Digital Government Branch, Division for Public Institutions and Digital GovernmentDepartment of Economic and Social Affairs, United Nations
https://publicadministration.un.org/
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Outline
http://publicadministration.un.org .. 2
UN DESA and WSIS Facilitation (at-a-glance)
WSIS Action Line C1: Role of public governance and stakeholders
WSIS Action Line C7 e-government
WSIS Action Line C 11:International and regional cooperation
Partnership for Measuring ICT for Sustainable Development
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UN DESA and WSIS Facilitation
UN Department of Economic and Social Affairs (UN DESA)
Division for Public Institutions and Digital Government(DPIDG), formerly known as Division for Public Administration and Development Management (DPADM)
Role of UN DESA in supporting WSIS outcomes– WSIS Action Line facilitator for the implementation of and follow-up
to C1, C7egov and C11
– Secretariat for WSIS+10 Review by the General Assembly
• 8-month process in 2015: Intergovernmental negotiation & multistakeholder engagement
• Next review (WSIS+20) in 2025
UN Project Office on Governance (UNPOG)– Instituting Data Governance for Advancing Digital Government
– E-Government for Women’s Empowerment in APAC (jointly with ESCAP)
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AL C1: Role of public governance and stakeholders
Recognizes the transformative power of ICTs, and welcomes the fact that Governments are increasingly using such technology to deliver public services and other functions and engage people in decision-making, while noting that many forms of the digital divide remain
The need to harness the potential of information and communications technologies as critical enablers of sustainable development and to overcome the digital divides, and stressing that capacity-building for the productive use of such technologies should be given due consideration in the implementation of the 2030 Agenda and the Addis Ababa Action Agenda (GA resolution 72/200)
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AL C1: Policy Integration
Collaboration(cooperation)
Coordination(joined-up government)
Integrated policy-making
Level ofintegration
Source: Meijers and Stead, 2004; World Public Sector Report, 2018: Working Together: Integration, Institutions and the SDGs
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AL C1: Policy Integration
Different Sectors / Line Ministries
Global
Regional
National
Sub-national
Local
Governance level
Policy issues
Whole-of-Society
StakeholdersHorizontal integration
Ver
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Source: World Public Sector Report, 2018: Working Together: Integration, Institutions and the SDGs
Whole-of-Government
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WSIS C7 E-government
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The Survey guides public policies and institutions for digital transformation and innovation
It is the only global research that assesses the e-government development status of all 193 UN Member States
It builds capacity and shares knowledge and good practices from around the world in enhancing public governance and online public service delivery
It demonstrates the global progress in e-government development and serves as a barometer of e-government trends, a benchmark tool and a development tool
It helps draw attention from the academia and media to issues of digital government and related institutions
C7 egov: UN E-Government Survey
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C7 E-Government Survey Methodology: EGDI,OSI, TII,HCI
A country’s ranking in the survey is determined by the
EGDI - E-Government Development Index, which is a
weighted average of three normalized scores on
1. Scope and quality of online services Online Service Index, OSI
2. Development of telecommunication infrastructure Telecommunication Infrastructure Index, TII
3. Inherent human capitalHuman Capital Index, HCI
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AL C7 E-Government Survey: A Continuous Improvement
The E-Gov Survey presents a systematic assessment of the use of ICT to transform and reform the public sector by enhancing efficiency,effectiveness, transparency, accountability, access to public services and citizen participation in 193 Countries
2003
2008
20102016
2018
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AL C7 egov: what was changed in the 2018 Survey
THEME: Transformat-ion towards Sustainable & Resilient
Society
Core Principles of SDGs
Responsive UX and
Accessible Websites
Areas Assessed shown in
Annex
Pilot Assessment of Cities (LOSI)
Digital Gov & New Tech
Member States Questionnaire
(MSQ)
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AL C7 egov: Digital Government Framework
OSQ
Data Collected
UNDESA 2017(researchers + automated)
Data Framework
UNESCO
ITU
Internal (UN DESA) External
Pilots
2020-2030
Pilots
2018
(new)
3rd Parties
(new)
MSQ
Member States
(new)
WOG INTEGRATION
PEOPLE-CENTRIC
ESCAP
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AL C7egov: Global Trends
Source: 2018 UN E-Government Survey
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C7 egov: Regional Trends
Source: 2018 UN E-Government Survey
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AL C7egov: Digital Divides Among and Within Regions
Despite some development gains and investments in technology in several countries, e-government divide and digital divide continue to persist.
Source: 2018 UN E-Government Survey
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Al C7 egov: EGDI Global Rankings
Source: 2018 UN E-Government Survey
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Al C7 egov: EGDI Global Rankings
Biggest improvements (improved rankings by 20 or more)
Brunei (59th)
Maldives (97th)
Timor Leste (142nd)
Source: 2018 UN E-Government Survey
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AL C7 egov: Very High OSI IN Asia
# Country Region OSI Score
2018
OSI Rank
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EGDI Rank
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1 Denmark Europe 1.0000 1 1
2 Singapore Asia 0.9861 2 7
3 United States of America Americas 0.9861 2 11
4 France Europe 0.9792 4 9
5 Republic of Korea Asia 0.9792 4 3
6United Kingoom of Great Britain
and Northern IrelandEurope 0.9792 4 4
7 Australia Oceania 0.9722 7 2
8 Finland Europe 0.9653 8 6
9 India Asia 0.9514 9 96
10 Italy Europe 0.9514 9 24
11 Japan Asia 0.9514 9 10
12 New Zealand Oceania 0.9514 9 8
13 Norway Europe 0.9514 9 14
14 Sweden Europe 0.9444 14 5
15 United Arab Emirates Asia 0.9444 14 21
16 Spain Europe 0.9375 16 17
17 Canada Americas 0.9306 17 23
18 Germany Europe 0.9306 17 12
19 Netherlands Europe 0.9306 17 13
20 Poland Europe 0.9306 17 33
21 Portugal Europe 0.9306 17 29
Source: 2018 UN E-Government Survey
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AL C7 egov: Very High OSI IN Asia
# Country Region OSI Score
2018
OSI Rank
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EGDI Rank
2018
22 Brazil Americas 0.9236 22 44
23 Luxembourg Europe 0.9236 22 18
24 Mexico Americas 0.9236 22 64
25 Russian Federation Europe 0.9167 25 32
26 Estonia Europe 0.9028 26 16
27 Malaysia Asia 0.8889 27 48
28 Turkey Asia 0.8889 27 53
29 Uruguay Americas 0.8889 27 34
30 Colombia Americas 0.8819 30 61
31 Philippines Asia 0.8819 30 75
32 Austria Europe 0.8681 32 20
33 Kazakhistan Asia 0.8681 32 39
34 China Asia 0.8611 34 65
35 Switzterland Europe 0.8472 35 15
36 Malta Europe 0.8403 36 30
37 Chile Americas 0.8333 37 42
38 South Africa Africa 0.8333 37 68
39 Ireland Europe 0.8264 39 22
40 Israel Asia 0.8264 39 31
Source: 2018 UN E-Government Survey
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AL C7 egov: Very High OSI IN Asia
# Country Region OSI Score
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41 Greece Europe 0.8194 41 35
42 Peru Americas 0.8194 41 77
43 Oman Asia 0.8125 43 63
44 Tunisia Africa 0.8056 44 80
45 Bahrain Asia 0.7986 45 26
46 Liechtenstein Europe 0.7986 45 25
47 Lithuania Europe 0.7986 45 40
48 Slovenia Europe 0.7986 45 37
49 Kuwait Asia 0.7917 49 41
50 Qatar Asia 0.7917 49 51
51 Saudi Arabia Asia 0.7917 49 52
52 Uzbekistan Asia 0.7917 49 81
53 Bangladesh Asia 0.7847 53 115
54 Cyprus Asia 0.7847 53 36
55 Republic of Moldova Europe 0.7708 55 69
56 Bulgaria Europe 0.7639 56 47
57 Belgium Europe 0.7569 57 27
Source: 2018 UN E-Government Survey
C7 egov: Leaving no one offline
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AL C7 egov: E-Gov for leaving no one behind
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AL C7 egov: E-Gov for leaving no one behind
Source: 2018 UN E-Government Survey
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AL C7 egov: E-Gov for leaving no one behind
Digital divides exist in all countries
Digital progress can create new divides
Extending digital services from citizens to non-citizens
Differentiated and targeted approaches to different divides
Strong correlation between digital exclusion and social exclusion
Shift from “digital by default” to “digital first”
Combining high-tech innovation with low-tech accessibility
Ensure digital inclusion through e-participation
Understanding the perceived “lack of benefits”; raise awareness
Balancing efficacy with inclusion and respect for privacy
Increase digital literacy in general, but also among civil servants
Source: 2018 UN E-Government Survey
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AL C11: International and regional cooperation
2018 Internet Governance Forum (IGF), Paris, 12-14 November 2018, at the margins of the Paris Peace Forum
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AL C11: International and regional cooperation
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The new technologies has expanded policy options that
literally did not exist as recently as the last decade
Mobile App Economy
AI to ‘formless’ robotics
Edge computing; online-offline integration
VR, AR and MR
Big Data &Dark Analytics
Blockchains as “Trust Machines”
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Partnership on Measuring ICT for Development
Renewed Partnership co-led by ITU and UN DESA
To propose a new, pragmatic set of ICT indicators to achieve SDG targets and indicators
http://www.unpan.org/dpadm/ .. 27
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Partnership on Measuring ICT for Development
Partnership core list of ICT indicators (in March 2016) (pdf format)
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UNDESA Proposed Indicators (examples)
SDG Goals and Targets Proposed ICT Indicator Available Datasets
8.8 Protect labor rights and promote safe and secure working environment
Ability to report violation of labor laws through e-government
OSQ 898
11.1 by 2030, ensure access for all to adequate, safe and affordable housing and basic services, and upgrade slums
Online information regarding affordable public housing
Percentage of local governments and/or municipalities with e- Government/Digital Government Strategy
OSQ 901
MSQ (new)
11.6 by 2030, reduce the adverse per capita environmental impact of cities, including by paying special attention to air quality, municipal and other waste management
Information on national portal about peaks in pollution and how to behave on those occasions
OSQ 909
12.5 by 2030, substantially reduce waste generation through prevention, reduction, recycling, and reuse
Online information about reduction, recycling, and reuse of waste
OSQ 905
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Proposed new ICT4SDG Indicators (examples)
SDG Goals and Targets Proposed ICT Indicator Available Datasets
16.6 develop effective, accountable and transparent institutions at all levels
Provision of an e-procurement platform for bidding processes/submission of tenders
Percentage of GDP allocated for e-government at the national level
OSQ 800
MSQ(new)
16.7 ensure responsive, inclusive, participatory and representative decision-making at all levels
Existence of an Open Government Data portal at the national level
Percentage of central government organizations with a social media presence
Percentage of central government organizations releasing data in open formats
OSQ 810
MSQ(new)
MSQ(new)
16.9 by 2030 provide legal identity for all including birth registration
Apply online for: Birth certificates OSQ 824
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Capacity Development
Development Account Project (Bangladesh): Evidence-based e-government policies for advancing governmental service delivery and accountability in support of the Sustainable Development Goals
Online toolkit on ICT4SDGs Implementation Framework (in progress)
Online training course (at no cost; with UN certification)
Advisory services– Country assessment
– Policy advice and strategy development
Regional and national seminars, workshops
http://www.unpan.org/dpadm/ .. 31
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E-Government Knowledge Base (link)
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Wai Min KWOK
Senior Governance and Public Administration Officer
Division for Public Institutions and Digital Government
Department of Economic and Social Affairs | United Nations
2 UN Plaza | DC2-1746 | New York, NY 10017, USA
Email: [email protected]
LinkedIn: www.linkedin.com/in/waimin
Twitter: @waimin
شكرا
谢谢
Thank You
Merci
Спасибо
Gracias