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WOW!

finding normal ….

in the Winds of Change!

DIRECTORS

CONFERENCE

SCHEDULE

KEYNOTE

SPEAKER

EDUCATION

SESSIONS

CONFERENCE

PRESENTERS

OF THE YEAR

AWARDS

CLUB QUALITY

AWARD

NEW DTM AWARDS

VIRTUAL

COMMITTEE

MEMBERS

JUNE 6, 2020

DISTRICT 43 SPRING 2020

VIRTUAL CON FERENCE

WELCOME

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DISTRICT DIRECTOR

Welcome Toastmasters members and guests!

The District 43 Virtual Conference Team for Spring 2020 has an outstanding lineup of

speakers that will inspire you and make you laugh. The team was able to adjust from

holding an in-person conference to a virtual conference. This is the first time District 43

has held a virtual conference and I know you will enjoy it.

Thanks for taking part in our conference and the virtual club meetings. I hope that you

have taken this opportunity to attend other club meetings. I know several clubs have

had guests from different states and/or countries. We faced a huge challenge this year;

however, we were not intimidated. We are Toastmasters, we know how to make things

happen. Most of our clubs are meeting online. I have attended several engaging and

energetic District 43 club meetings. Continue to invite guests to your meetings and turn

them into members.

We need to let everyone know the benefits of Toastmasters and how it changes lives.

Enjoy the conference!

Denise Carpenter, DTM

District 43 District Director

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PROGRAM QUALITY DIRECTOR

On behalf of the Conference Planning Team, we warmly welcome each of you to our

Virtual Spring 2020 Conference! COVID19 has tested our resilience; however, with your

help this year’s planning team has re-imagined our conference. Our conference will be

unique in a myriad of ways, but we are delighted to host our first virtual conference.

With that being said, our schedule is action packed so relax and enjoy. We have high

energy and engaging speakers to re-energize you to finish this fiscal year strong and to

start the New Year with a new perspective. Whether you fear what is next or welcome it,

let us continue to celebrate our accomplishments and work together as we define our

new normal during this season of change.

In a few years, we will look back on this year and remember how much we learned from

each other at such a rapid pace and say, “How did we do that?” When you see me,

please say hello via the chat and let us enjoy this amazing event together!

Teri Burks, DTM

District 43, Program Quality Director 2019 – 2020

District 43, District Director Elect 2020 -2021

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CLUB GROWTH DIRECTOR

Welcome to all of District 43 wonderful members, friends, family, and global guests. We

are excited you have chosen to join District 43 for our first virtual conference. To all the

members of District 43 we are ecstatic that you chose to be with us, celebrating with

Leaders of Toastmasters International. They will WOW you with many Golden

opportunities that will help you to become better communicators and leaders with the

exciting presentations you will hear today.

Today we look to give you insight of what Toastmasters has done for many and to

encourage you too to take advantage of the opportunities as Toastmasters to develop

better personally, and professionally. To our visitors, if you are not in Toastmasters, we

welcome you to join, find your voice and discover that Toastmasters, “Is where leaders

are made.” Welcome everyone and enjoy as we “Wow! finding the norm in the Winds of

Change”

Arlillian West, DTM

District 43 Club Growth Director 2019-2020

District 43 Program Quality Director Elect 2020-2021

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CLUB GROWTH DIRECTOR ELECT As the 2020-2021 Club Growth Director-Elect, I am pleased to welcome all the Toastmasters

and guests to attend our first-ever District 43 Virtual Spring Conference.

Willie Johnson once said, "Change is constant, growth is optional.” In the past few months, our

Toastmasters District has chosen to grow, and we have helped each other quickly adapt to this

brand-new online meeting format. Although, we still do not know when the pandemic and social

distancing will end, I think we should not waste the new skill set we just learned.

My vision for next year is for our District to take advantage of this online meeting format to

create more virtual opportunities for our clubs and leaders to connect. I also want to promote

Toastmasters across a wider network of people from everywhere in the world. I look forward to

working with our leaders to support our members and empower struggling clubs.

Today we gather and share this special moment together. Online. I hope our program will bring

you a wonderful learning and networking opportunity, and you can leave with more strength and

confidence to start the new Toastmasters year.

Lu Zhaug, DTM

District 43 Division F Director, 2019-2020

District 43 Club Growth Director Elect 2020-2021

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Conference Welcome and Introduce Keynote Speaker

Keynote Presentation - Lark Doley

Malay McNair - "Shining in the Shade"

Cary Shillcutt - "What Do You Stand For? How Values Enhance Authentic Communication”

Clinton Russell, Jr - “Finding Professional Platforms to Speak On”

Rhonda Mattox - "Transformative leaders serve lemonAID before LaUNCH”

Networking Sessions (Choose a session that interest you)

Session 3A Online Meeting Best Practices

Session 3B Changes you would like to see in club leadership training

Session 3C First Timers Session

Session 3D Pathways Challenges\Online Evaluations

Session 4A 1:00 - 1:30 David Bernstein - “Customer Service: It’s Not Just for Businesses”

Session 4B 1:00 - 1:30 Bonnie Scott - “Wow Them in Minutes!”

Session 5 1:30 - 2:00 Pam Confer

Session 6 2:00 - 2:45 William Hung

Session 7 3:00 - 3:30 Town Hall with Lark Doley

Session 8 3:30 - 3:45 Installation of 2020 - 2021 Officers

3:45 - 4:30 Virtual Happy Hour

Conference Schedule Saturday, June 6, 2020

Session 1 9:00 - 10:15 AM

Break (15 min)

Break (15 min)

Lunch Break (45 min)

10:30 - 11:30

10:30 - 11:30

11:30 - 12:15

Session 2A

Session 2B

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KEYNOTE SPEAKER Immediate Past International President

LARK DOLEY

Lark Doley, DTM , of Jonestown, Texas, is a senior training coordinator for MAXIMUS, where she has

worked since 2007. She manages the professional development strategy for the MAXIMUS Texas

Project, which includes webinars, computer-based training, and instructor-led workshops. As chief

executive of Second Wave, Inc., a company she founded in 1987, Doley led a team that manufactured

hardware peripheral devices for Apple Macintosh products.

A lighthouse homeowner, Doley served as secretary of the Lighthouse Estates Homeowners Association.

She also served as president of the Metropolitan Breakfast Club, an Austin business group that meets

weekly and features business and government speakers presenting topical issues of importance to the

city and state.

Doley graduated with honors from Trinity University in San Antonio, Texas, with a bachelor’s degree in

mathematics and German. She continued her education studying business management at St. Edward’s

University in Austin, and mathematics at the University of Houston–Clear Lake, in Houston, Texas.

A Toastmaster for 25 years, Doley is a member of two clubs, including her home club in Pflugerville,

Texas, the Arthur Storer club that was chartered in honor of her father-in-law after his death in 1997.

Doley has held a number of high-profile leadership positions within Toastmasters and has attained the

Distinguished Toastmaster designation—the highest level of achievement in the organization.

Doley says, “I have used my improved communication and leadership skills to find and lead a successful company. I now have the privilege to work for a company where I use my skills daily to teach others.” As an officer of the Toastmasters International Board of Directors, Doley is a “working ambassador” for the organization. She works with the Board to develop, support, and modify the policies and procedures that guide Toastmasters International in fulfilling its mission.

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EDUCATION SESSION PRESENTER

MALAY MCNAIR

Malay McNair, DTM became a member of CrossTalk Toastmasters club in May 2009 in hopes of improving her impromptu speaking and overall communication skills. As a seasoned corporate trainer, she was also excited about the opportunity to sharpen her public speaking skills. Shortly after becoming a Toastmaster, she realized the potential for growth that the Toastmasters leadership track offered and has since been an active member and leader in her club, dedicated to inspiring others to tap into their own potential to become better leaders and communicators. As a Toastmaster, Malay has held several club officer positions, successfully served as a club coach, Area Director, and Division Director. She passionately promotes the development of effective leaders and is inspired by the growth she has seen in many of her fellow Toastmasters members over the years. “Shining in the Shade” 10:30am – 11:30am Presenter: Malay McNair, DTM

Does this year seem to be taking you in every direction but the one you planned to go in? Are you feeling challenged to lead during a time when almost everything feels uncertain? This session is for you if you kicked off the new year feeling like “This is my year to shine!” and now you find yourself feeling a bit off balance or struggling to stay motivated to merely move forward. During this session, we will discuss three things you can do to reclaim your shine and finish 2020 like a boss!

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CARY SHILLCUTT

Colonel Cary Shillcutt is an Arkansas Army National Guard Officer, Communications Professional, and Life Coach, preparing for retirement from the military. He is an officer and coach who partners and invests in others, discovering and building upon their foundation and capabilities with an uncommon commitment and eye on positive possibilities. With 33 years in the National Guard, and Masters’ Degrees in Organizational Communication and Strategic Studies, he is an experienced leader and skilled communicator. His uncommon commitment is a loyalty to the client or business and their goals, always focused on a positive direction for the future. Colonel Shillcutt is the Vice President of Education for Hi-Noon Toastmasters in Little Rock Arkansas and is an Able Toastmaster Gold with Toastmasters International. He is the owner of Focus 4 Fulfillment (http://www.focus4fulfillment.com), a Coaching and Consulting small business. “What Do You Stand For? How Values Enhance Authentic Communication” 10:30am – 11:30am Presenter: Cary A. Shillcutt, MA, ACC In this presentation participants will learn about the importance of knowing their personal values and are given strategies to explore and define them.

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CLINTON RUSSELL, JR Toastmaster Clinton Russell, Jr. is a long-standing member of Downtown Jackson Club, and a new member of Guess Who’s Talking Now Club. As the 2014-2015 President of Downtown Jackson Club, he led the club to President’s Distinguished. As a 20-year professional utility mapper, he found himself engaging with clients more than expected. Often, these encounters would include last minute or emergency presentations for state agencies, utility companies, and other clients who could not afford to have their time being wasted. He found out the hard way that finding a realistic practice scenario could be hard to do inside of your home club, or at home. “Finding Professional Platforms to Speak On” 10:30am – 11:30am Presenter: Clinton Russell, Jr., ACB, ACS Today, Toastmaster Russell will challenge you to find and create professional speaking opportunities for yourself “outside” of your club. No more practicing at home or in front of your children and pets, I challenge you to break through your own fears and book yourself to several professional platforms, using a real, live audience as your practice audience. Here are some familiar platforms to consider: 1) Church: the best speaking platform (who knew!!) 2) Neighborhood/Community: the concerned speaking platform 3) Schools: PTA meetings, awareness, social outreach 4) Senior Citizen Homes: Entertainment, Commitment 5) Restaurants: Entertainment 6) Podcast: Awareness, Entertainment

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RHONDA MATTOX

Toastmaster Rhonda Mattox is an award-winning board-certified physician. While most of you may not know the person of Dr. Rhonda, many of you are familiar with her voice. While serving as the medical director of the Arkansas Minority Health Commission, Dr. Mattox launched Praise 102.5's TAKE 5 WITH THE PHYSICIAN in 2015, serving as the Executive Producer and Co-host of the weekly radio show. She also tackled listener's questions on taboo topics during Power 92's ASK THE DOC call in morning radio show with Broadway Joe from 2014 - 2016. Dr. Mattox is a product of the Arkansas’ schools Hendrix College and the University of Arkansas Medical Sciences (UAMS). Yet she has enjoyed a national platform with national impact on policies and media. She has served as a consultant to state and federal agencies including Substance Abuse Mental Health Services Administration (SAMHSA) and the United States Health and Human Services (HHS). Likewise, she has served as a health policy adviser to elected officials--including longest serving member and former Dean of U. S. House of Representatives John Dingell III. Yet she most enjoys working synergistically with her fellow Toastmasters and putting her creative talents to work at Speakers-N-Action Toastmasters Club in North Little Rock as the Vice President of Public Relations. “Transformative leaders serve lemonAID before LaUNCH” 10:30am – 11:30am Presenter: Rhonda Mattox, MD Most people believe that experience is the best teacher. Yet transformative leaders recognize that experience may be the most convincing teacher or perhaps the most painful teacher. But the very best teachers are "failures" examined and lessons learned, preferably from OTHERS failures (and not your own). The most transformative leaders know this, and they have learned what to add to those lemons to make lemonAID and LaUNCH. Join our award winning "people watcher", physician, policy consultant, and psychiatrist as she "spills the beans" on the secrets to finding the transformative leader that lives inside you. This session is for you if you like to laugh and you have ever:

• Publicly failed and blamed others • Covered up your shortcomings and not learned from them • Had bosses take the credit for your successes and throw you under the bus when a project failed • Want to learn how to poke fun at your "failures" and profit from them.

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DAVID BERNSTEIN

David started his Toastmasters journey in 1982 while in graduate school, working on his MBA. His professional career has been primarily in the field of marketing and marketing research. He has helped bring numerous new products to market in the television, radio, and advertising industries. Today, David is mostly retired but keeps on top of the latest trends in his field by being a certified SCORE mentor in Northwest Arkansas.

As a Toastmaster with nearly 30 years of experience, his knowledge has helped many clubs from coast to coast. He is currently the District 43 District Finance Manager and president of Pinnacle Toastmasters in Rogers, AR. He and his wife, Judith met at a District 65 Conference and they have been a team ever since.

“Customer Service: It’s Not Just for Businesses” 1:00pm-1:30pm Presenter: David A. Bernstein, DTM

This session will dig into how you can leverage simple techniques of customer service in your own club and area. You will learn several of the most effective methods used by businesses large and small to build loyalty and satisfaction.

You will leave with solid, ready to implement, practices that are sure to help build your club as well as dramatically increase your chances of renewing your members.

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BONNIE SCOTT

Distinguished Toastmaster Bonnie L. Scott relocated from sunny Orlando, Florida to Mississippi and married her husband Frederick A. Scott in May 24,2017. She is an author, playwright, producer, poet, keynote speaker, entrepreneur, and ordained minister of the gospel. She received an honorary doctorate in Theology. She is the Vice President of Education at Vicksburg Toastmasters Club. She won Toastmasters Table Topic contest for Mississippi District 43 Division E fall speech competition in 2018. She joined Toastmasters May 1, 2018. In 2019 and became the first Distinguished Toastmaster in Pathways receiving the Super Eagle award in District 43 Division E. DTM Scott created a mentoring program called “Pay it Forward” to mentor Toastmasters to become Distinguished Toastmasters in Pathways. She takes total delight in mentoring and coaching. She is also a financial analyst and agent with Primerica. Her motto is "Be Authentically You." “Wow Them in Minutes!” 1:00pm – 1:30pm Presenter: Bonnie L. Scott, DTM This will be a presentation on impromptu speaking and guidelines. This presentation is for anyone who would like to be confident when expressing their opinions or answering questions quick on their feet.

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CONFERENCE PRESENTER

PAM CONFER

Pam Confer is an international, award-winning, bilingual professional speaker, jazz singer, business consultant, public relations guru, and sports clay enthusiast. She explodes with confidence— teaching everyone how a simple smile can move the world!

Pam has been involved in Toastmasters International since her college days, and officially joined Capital

City Toastmasters Club 1684, Jackson, MS, in 1996. Pam is a TEDx Women presenter, corporate

humorist and master soft-skills trainer. She has graced the cover and been featured in several

publications, including Southern Automotive Magazine (2017), Jackson Free Press (2017), Medium

Magazine (2020) and Thrive Global Magazine (2020). Her open mind, personal stories and amusing

training style are unmatched.

Pam has a certification in online learning from the National Institute of Online Learning (NIOL) and is a

member of the Society for Human Resource Management. She has served as a lead instructor and

curriculum developer for the Mississippi State Personnel Board for approximately 17 years. Pam also

travels the Southern region, offering specialized keynotes, trainings, and comedic self-help talks for

governmental entities, educational institutions, public and private sectors.

A singer/songwriter, Pam is recognized for her signature interactive performances. She is an artist on the

Mississippi Arts Commission’s roster, and travels throughout the Southeast with her band, Jazz Beautiful.

Her voice is described as, “velvet soul... dipped in Jazz!”

In December of 2017, Pam debuted “Mississippi Beautiful”, a song she wrote, produced and recorded in

tribute to the state’s bicentennial and the opening of the Two Mississippi Museums. The anthem plays

each day in the “Where Do We Go From Here” Gallery of the Mississippi Civil Rights Museum. She

regularly performs the song across the state. In 2019, former Governor Phil Bryant issued a proclamation

declaring May 10 as “Mississippi Beautiful Day” statewide.

Pam is a strong advocate for community partnerships. She not only moves within numerous circles; she

actually moves the circles... from within. Where there are possibilities for progress, you’ll find Pam Confer.

Learn more about how to laugh, learn, and lean in with Pam at www.pamconfer.com.

http://www.pamconfer.com./



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CONFERENCE PRESENTER

WILLIAM HUNG

William is famously known for his rendition of “She Bangs” on American Idol. However, he

became famous for all the wrong reasons. Despite a humbling start, William redeemed himself.

He has since appeared on Jimmy Kimmel Live! and The Ellen DeGeneres Show and even

performed live with Ricky Martin in Las Vegas. During this session, you will learn how William

was able to turn it into his advantage from his last 16 years of studying the world’s top

performers and public speakers to uncover their secrets to success. Using what he discovered,

he skyrocketed his first studio album “Inspiration” to #1 on the independent Billboard charts.

He has also spoken for Microsoft, REMAX, Qorvo, and other esteemed associations. He has

appeared on the Toastmasters magazine and he has spoken at Toastmasters events for more

than 50 different clubs. He now helps people find their unconventional path to success by

leveraging public speaking because he believes everyone has a right to try something new

without being judged or ridiculed.

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OF THE YEAR

AWARDS

Division Director of the Year – Jackie Houser

Area Directors of the Year – Bobbie Brown and Nedra Jones

Club President of the Year – Tom Davenport

Toastmaster of the Year – Dewey Magar

ZoomMaster of the Year – Cindy Osborn

Most Improved Leader of the Year – Tim Phillips

Communicator of the Year – Lu Zhang

Namon Harris Award – Mary McClendon

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CLUB QUALITY AWARD

Overall “Club Quality Award” for the Year

Pacesetters Toastmasters Club

Division Club Name

A Hi-Noon Club

B Little Rock Toastmasters

C The Blvd

D Pacesetters Toastmasters Club

E Jackson VA Club 6930

F Fayetteville Toastmasters

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DISTINGUISHED TOASTMASTERS – 2019/ 2020

The Distinguished Toastmaster award is the highest our organization bestows in

either the legacy program or in Pathways. The DTM recognizes the commitment of

members to personal success and to helping the District achieve success. Members

who succeed in achieving a DTM give numerous speeches, serve as a club officer

and as a District officer, help to start or rescue a club and complete a major project.

DIVISION AREA AWARD DATE

ACHIEVED

MEMBER CLUB CITY

A 1 DTM 4/17/2020 Magar, Dewey E. Insight

Toastmasters

Conway

A 3 DTM 12/14/2019 Blythe, Michael Thomas Hot Springs

Toastmasters Club

Hot Springs

A 1 DTM 11/15/2019 Gajjala, Soma Sekhar CrossTalk TM Club Little Rock

A 1 DTM 1/14/2020 Fowlkes, Lynn A. Capitol

Toastmasters

Little Rock

A 1 DTM 12/1/2019 Magar, Dewey E. Capitol

Toastmasters

Little Rock

A 3 DTM 8/14/2019 Snow, Albert G. Boomtown

Toastmasters Club

El Dorado

A 1 DTM 8/3/2019 Magar, Dewey E. Capitol

Toastmasters

Little Rock

B 3 DTM 4/4/2020 Etheredge, Dustin D. Little Rock

Toastmasters

Little Rock

B 1 DTM 8/4/2019 Holston Jr., Lewis John St Vincent Club Sherwood

B 1 DTM 7/16/2019 McKisick, Eric E. St Vincent Club Sherwood

B 2 DTM 8/22/2019 Biddle, Joyce Healthmasters Little Rock

C 2 DTM 7/3/2019 Pearson, Bobby Orange Mound

Toastmasters

Memphis

C 2 DTM 8/5/2019 Williams, Cloyzell Esau Blue Nile

Toastmasters,

Memphis

Memphis

C 2 DTM 7/12/2019 Barnes, Frances Blue Nile

Toastmasters,

Memphis

Memphis

C 5 DTM 8/20/2019 Houser, Jacqueline

Jackson

The BLVD

Toastmasters

Memphis

C 2 DTM 3/9/2020 Kendall, Rosanna Orange Mound

Toastmasters

Memphis

D 2 DTM 2/21/2020 Bryan, Julianne St Jude

Toastmasters Club

Memphis

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D 2 DTM 10/29/2019 Williams, Titus J. St Jude

Toastmasters Club

Memphis

D 1 DTM 8/2/2019 Hood, Sharonda Willow Lake

Toastmasters Club

Memphis

D 5 DTM 7/5/2019 Harris, Casonja L. Brain Builders Memphis

D 4 DTM 7/9/2019 Cardona, Jana Pacesetters

Toastmasters Club

Memphis

D 2 DTM 8/1/2019 Bloom, Denise M. Memphis

Advanced

Toastmasters Club

Bartlett

D 2 DTM 8/13/2019 Jones, George Memphis

Advanced

Toastmasters Club

Bartlett

E 4 DTM 12/2/2019 Jackson, Elizabeth Guess Who's

Talking Now

Jackson

E 3 DTM 12/26/2019 Patton, Theresa Jane Jackson VA Club

6930

Jackson

E 2 DTM 2/29/2020 Betts, Erma C. Reaching Beyond

Advanced

Toastmasters

Jackson

E 1 DTM 1/3/2020 Jackson, LouAnn Capital City TMC Jackson

E 3 DTM 7/10/2019 Shelton, Frederick

Charles

Possum Town

Toastmasters Club

Columbus

E 5 DTM 7/8/2019 McDade, Phillip L. High Noon

Toastmasters Club

Jackson

E 5 DTM 7/12/2019 Fridge, Sunny Central MS

Advancing TMC

1350487

Jackson

E 1 DTM 7/16/2019 McClendon, Mary F. Capital City TMC Jackson

E 5 DTM 7/12/2019 Scott, Bonnie Louise Central MS

Advancing TMC

1350487

Jackson

F 2 DTM 5/15/2020 Balasubramaniyam,

Premkumari

Cognizant NWA

Toastmasters Club

Bentonville

F 4 DTM 12/12/2019 Fink, HB Razorback Word

Masters

Fayetteville

F 4 DTM 12/5/2019 Zhang, Lu Razorback Word

Masters

Fayetteville

F 4 DTM 7/7/2019 Haug, Lawrence A. Fayetteville

Toastmasters

Fayetteville

2020 SPRING VIRTUAL CONFERENCE

COMMITTEE MEMBERS

Responsibility Name Conference Chair Teri Burks Education Chair Joyce Biddle

Registration Chair Lu Zhang Hospitality Chair Nancy Britt

Webmaster Jignesh Borad Zoom Master Cindy Osborn

Program Chair Theresa Patton Public Relations Chair Lessie Hayes

CONFERENCE SPONSOR

SPECIAL THANK YOU TO WALMART!

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