written communication final
TRANSCRIPT
WRITTEN
COMMUNICATIONANBUSELVI R
AMIRTA INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
DEFINITION
Communication is the process of transmitting ideas, information, and attitudes from the source to a receiver for the purpose of influencing with intent".
COMMUNICATION PROCESS
Basic Elements of Communication Model
Source, message, channel, receiver, effect, feedback and more. The communication process remains basically the same for interpersonal and mass communication.
TYPES OF COMMUNICATION
Verbal communication
Non verbal communication
Verbal communication- Meaning
Verbal communication involves using speech to exchange information with others.
We are usually communicate verbally in face-to-face conversations.
VERBAL COMMUNICATIONTYPES EXAMPLES
Oral communication Dialogue, discussion between two people, telephone calls.
Visual communication
Written communication
Electronic communication
Maps, graphic, traffic signals, advertisement.
Memos, letters reports, papers.
Computer, modem, telephone fax, E-mail
Non-verbal communication
Such as body movement facial expression, Body language and voice etc.
FACIAL EXPRESSION
BODY LANGUAGE
FACTORS AFFECTING THE COMMUNICATION
Written communication
Communication is the process of transmitting ideas, information, and attitudes from the source to a receiver for the purpose of influencing with intent“ by written is called written communication.
STEPS INVOLVED IN WRITTEN COMMUNICATION
Planning- logic thing should list out. Writing- rough writing (what did you have
think?) Drafting- correction and rewriting Editing - removing unwanted or add more
information. Final writing
Faults or mistake during writing
VerbosityLanguageClarityUsing – too much of words
Advantage of written communication Easy to record maintenance. We can edit the subject and frame the proper
material. We can refer, develop our self. It helps to create new ideas. Message –clarity. It helps to remember. It is useful to legal actions- written material.
THANK YOU