standard contract forum 31 january 2005 14.00 customer suite, bt centre, london

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Page 1: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London
Page 2: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

.

Standard Contract Forum 31 January 2005

14.00Customer Suite, BT Centre, London

Page 3: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

Keith Mitchinson

31 January 05

Page 4: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

AGENDA

1 Introduction and Notes of Previous Meeting

2 Review of New and Amended Schedules

3 Consult 21

4 NCD Billing

5 056 LIECS Calls

6 RBS Update

7 Review Updates

8 Any Other Business

Page 5: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

REVISED SCHEDULES:

Schedule 141 – Indirect Access

Schedule 143 – Carrier Pre-Section

Page 6: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

NEW SCHEDULES:

Schedule 241 – BT 056 LIECS Calls

Schedule 441 – Operator 056 LIECS Calls

Page 7: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

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Consult 21 Update - Agenda

Andy Rudman

31st January 05

Page 8: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Recent and Imminent Activity (1)

First Steering Board held on 12th January

• More detailed and advance programme being produced

• Endeavouring to provide better notice of meetings, agendas, scope, objectives etc

• Obligatory product transition plans out today

Page 9: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Recent & Imminent Activity (2)

Working Group Title Date

BB/LLU 18 Jan 05

Private Circuits and PPC 21 Jan 05

Legacy Interconnect & NGN i/x 28 Jan 05

Systems 4 Feb 05

Network Hooks and Common Capabilities 9 Feb 05

Wholesale Access ?

Industry Steering Board

Pathfinder

MSAN

7 Feb 05

11 Feb 05

11 Feb 05

Page 10: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

MSAN Interconnect

Scope

To explore the platform implications of ‘MSAN interconnect’ so as to inform product working group discussions

Reach a shared understanding of: possible architectures, platform implications & indicative cost impact on products

Key Events driving Consultation Timeline

Ofcom NGN Interconnect consultation timescales

21CN Design must finish end March, incorporating MSAN requirements

Will need product requirements from Interconnect & Numbering WG

Method of Closure

Architectural discussion with industry reaching consensus on requirements (SOR)Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

Key Ofcom Milestone/Event   Con. Doc.                  

Concept  10 Jan - WG                  

Proposal                    

Committed Proposal                    

Closure (& Method)       Agreed SOR              

Page 11: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Next Generation Interconnect

Key Events driving Consultation TimelineProgress with Standards fora and NICC timelines

Customer need for early trial

Method of ClosureEngagement to determine potential pre-standard solutions and current practices

Dialogue on standards in TSG

Industry consultation on evolving product definition and commercial wrap

New Interconnect Agreement for NGN Interconnect

Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Apr 06

Key Ofcom Milestone/Event  

Con. Doc.                  

Concept                

Proposal    Prod. Defn.            

Committed Proposal          

Final Proposal for Apr 06    

Closure (& Method)          

Trial Contract Trial Launch

Page 12: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Systems

Scope

To explore the system requirements and implications so as to inform product working group discussions

Reach a shared understanding of: possible architectures and platform implications

Focus on Operational Support Systems in the Service Management area

Key Events driving Consultation Timeline

21CN Systems Scope for Pathfinder and rollout need to be agreed by March 2005

Will need product requirements

Method of Closure

Architectural discussion with industry reaching consensus on requirements

Systems implementation will be agreed product by product via the product projects

Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

Key Ofcom Milestone/Event   Con. Doc.                  

Concept  10 Jan - WG                  

Proposal                    

Committed Proposal                    

Closure (& Method)       Agreed SOR              

Page 13: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Thank You

Page 14: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

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NTS: withdrawal of NCD methodology and change to INCA/CLI

Colin Rochester

Later this year, as a result of an OfCom direction (October 2004), CPs will need to use EBC data to bill BT for NTS traffic they terminate. This change effects all CPs and this presentation gives an overview of these changes and the reason for them.

Page 15: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

NTS: current interconnect charging

CPs charge BT for termination of NTS traffic using:

1. “network charge differential” (NCD) method

NCD methodology based on nos. of POC that your company has with BT

NCDs were introduced as an expedient in 2001

2. INCA/CLI to determine the BT retention

Currently INCA/CLI method uses the CLI to determine the EBC chargeband

OfCom stated that the ‘NCD method must be withdrawn, and the CLI method changed to one acceptable to all CPs’October2004)

Page 16: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

NCDs

TCP OCP BT

£NCD £NCD

£TWIX from transit call sent to BT

Page 17: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

INCA/CLI - current

TCP OCP BT

£EBC from POC and CLI, or £NCD if CLI not in BT range

£NCD

£TWIX from transit call sent to BT

Page 18: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Issues with existing INCA/CLI

Network-selected POC used by EBC, rather than that requested by CPs

IA, CPS and GNP export, in reality transit traffic, look like a BT-originated call

BT line – CPS operator – BT transit – NTS operator

The NTS operator sees the CLI in BT range so charges the call as BT originated

TCPs cannot verify the TWIX on invoice for transit calls they receive (09A report)

A TCP does not want to have to wait up to four months to get the benefit of an additional POC in EBC charging data

Page 19: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

New INCA/CLI – billing regime

(1)EBC created monthly to address timeliness issue

(2)BT to supply two new EBC data files to identify retention as that appropriate to POC agreed in routeing plans

(3)BT to supply new monthly “transit statistics” file provided to CPs to both allow TWIX verification and also to “adjust” apparent CLI-based BT-originated volumes to transit

(4)New OCP retention charge band (single tandem)

(5)TCPs provide a monthly adjustment

(6)Impact to CPL

(7)One methodology not two

Page 20: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

New INCA/CLI

TCP OCP BT

£EBC from DD and CLI, or £ST if CLI not in BT range

£ST

£TWIX from transit call sent to BT

Routing plan Transit file

adjustment

verify

Monthly EBC with new NTS data

Page 21: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Summary Billing Changes for CP

(1)Derive retention (BT-originated or OCP) from EBC data and bill BT for the month

(2)Use the transit data to “convert” relevant BT-originated retention and re-calculate the bill, applying the difference as an adjustment (positive or negative) to the subsequent bill

Page 22: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Headline Summary

•OfCom direction October 2004 to switch off NCDs and introduce mandatory new INCA/CLI

•BT to provide new data files (EBC and transit statistics) to TCPs to support new methodology

Key Customer Benefits

•Monthly EBC

•Ability to check Transit/BT originated charges

•EBC Based on customer data

•One methodology not two

Page 23: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Customer Actions

•TCPs need to load new data files to bill BT – this is not just a case of using EBC for bill verification

•BT to provide data for use in CP testing Summer 2005

•BT has invited CPs to technical workshop 7th February 2005, register and find out more

Questions?

Page 24: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

 

Standard Contract Review

Briefing on:

Operator 056 LIECS (Location Independent Electronic Communications Service) Calls

BT 056 LIECS Calls

31st January 2005

Mick Sharpe BT Wholesale Product Management

 

Page 25: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Contents

1. Product overview Operator 056 LIECS

2. Product overview BT 056LIECS

3. Ofcom Description summary

4. Applicable Schedules

5. Pre-requisites

6. Summary ordering process

Page 26: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Schematic Diagram of Operator 056 Call Termination

Diagram below shows a typical application

Customer Originates a Call to Operator 056 number.

BT TDM Network

TDM Interconnect

Operator PSTN

(TDM to IP conversion)

IP ‘CloudDelivery of IP 056 call

Transit

Page 27: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Schematic Diagram of BT 056 Call Termination

Diagram below shows a typical application

CP Customer Originates a Call to BT 056 number.

CP TDM Network

TDM Interconnect

BT PSTN(TDM to IP conversion)

IP ‘Cloud’Delivery of IP 056 call

Page 28: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Ofcom Description - Extract from Ofcom statement of the 6/9/04 “Numbering Arrangements for New Voice Services”

Location Independent Electronic Communications Services (LIECS) Calls.

The Ofcom description of the characteristic of a Location Independent Electronic Communications Services as defined in their statement of the 6/9/04 “Numbering Arrangements for New Voice Services” can be summarised as follows:-

•The numbering plan of the Communications Provider offering the service has no geographic significance.

•The location of the customers apparatus identified by a given telephone number at the time of use is not permanently associated with a particular network termination point.

•No revenue sharing with end users is allowed.

•Number translation to a geographic number is not involved and the service is not a mobile service.

Page 29: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Schedules

The schedules applicable are:

Interconnect Calls Schedule 441 Operator 056 LIECS Calls – New operator termination schedule.

Transit calls Schedule 102 – will automatically provide for calls passed to BT by an originating operator to be handed on to terminating operators with whom BT has a Schedule 441 agreement.

Interconnect calls Schedule 241 BT 056 LIECS Calls – New BT termination schedule.

Page 30: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Pre-requisites for initial Operator number range build

•Copy of the allocation certificate for the number range

•Inclusion in the Interconnection Agreement of the relevant schedule (s) for national and / or international call origination

•Agreed routing plan reference number (as given on the Routeing Plan Database)

•Statement of capacity of routes to handle this traffic

•Agreed traffic forecast

Page 31: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Summary of Ordering Process for Operator 056 - Standard Process

Customer requests 056 number from Ofcom

Ofcom issue number and allocation certificate

CP sends DMA and Ofcom Allocation Certificate to CM– use updated DMA Template

CM arranges contract for service provision and sends to customer for authorising

CM receives signed contract from customer & inputs info onto NCRS 2000 - 30 working day process is invoked

Page 32: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

 

RADIO BASE STATION (RBS) BACKHAUL SERVICE

David Hewett31 January 2005

 

Page 33: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Radio Base Station Backhaul Service

Key points :

1. Stems from LLMR.

2. Available to MNO’s only.

3. Notification of Service was provided on 13th December. Added to Reference Offer website on that date.

4. Service launch (available for Orders) from 10th January 2005.

5. Consultation begun in December 04. Continues in January 05.

Page 34: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Radio Base Station Backhaul Service

What is RBS ?

• Backhaul call site traffic to their (MNO) switching centre.

• No third party involvement - all activity confined to the MNO network.

• Available in the UK at 128Kbit/s – 920Kbit/s & 2Mbit/s

• 1024Kbit/s is available for Migration only.

• Product has many synergies with PPC’s.

Page 35: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

Radio Base Station Backhaul Service

What is RBS (cont’d) ?

Migration principles :

• Qualifying Retail Circuits may be migrated to RBS contract.

• Qualifying Circuits are those installed before 30/11/04 and submitted for migration by 11/04/05 will have an effective date of 30/11/04.

• Migration from existing discount schemes will be free from termination charges for 60 days from launch of the product, ie, ccts not held to Retail terms and conditions.

• After the 60 day window migration can still occur but Retail terms and conditions with regard to termination charges will be applied by BT.

Page 36: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

Keith Mitchinson

31 January 05

Page 37: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

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Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

2004 GENERAL CONTRACT REVIEW 1

Workstreams

• Finance/Billing

• Products

• Contracts

• Networks

• Pricing

Page 38: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

www.btwholesale.com

Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

2004 GENERAL CONTRACT REVIEW 2

Special sessions

• System Alterations

• CPS/IA and Operator Assistance

• FRIACO

Page 39: Standard Contract Forum 31 January 2005 14.00 Customer Suite, BT Centre, London

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Standard Contract Forum MONDAY 31 JANUARY 2005 AT 14.00

AIT – UPDATE

• Discussion Draft Annex E text to industry group 12 November• Meeting held 26 November• Lawyer meeting held 17 January• Industry group meeting 7 February – to include

• discussion of impact of Ofcom PRS Regulation report • Feedback from lawyer meeting